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        Press Releases

        Despite advances in unified communications and collaborative computing, companies still struggle to integrate their digital communications across the enterprise and connect with customers seamlessly, according to a new study from Ventana Research, the software research business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

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        Topics: IT, Digital Business, Digital Communications, Buyers Guide, Software Provider, Digital Communication Platforms, Digital Communication Overall, Digital Communication Basic Suites, Digital Communication Premium Suites, Software Research

        Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today that it has launched a new artificial intelligence (AI) software research practice to help enterprises take advantage of new AI capabilities available across hundreds of software providers.

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        Topics: Artificial intelligence, AI, ISG

        Companies looking to enhance employee experience (EX) and maximize the performance of increasingly agile workforces are driving advances in workforce management software, according to a new study from Ventana Research, the software research business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

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        Topics: HCM, Human Capital Management, WFM, IT, Technology, Workforce Management, Business, employee experience, Buyers Guide, Software Provider

        Ventana Research, now part of ISG, is excited to announce nominations are open for its 17th Annual Digital Innovation Awards. These Awards identify providers and technologies that have the most compelling impact in their respective markets and recognize those that innovate to help enterprises on their path to excellence in digital modernization and transformation of business and IT.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Business, Digital Technology, Operations & Supply Chain, Artificial intelligence, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue, Software Provider

        Ventana Research, now part of ISG, the leading technology research and advisory services firm is advancing its market efforts and commitment to the growth of ISG with its subject matter experts. In this regard, Ventana Research announces the hiring of Matthew Brown as Director of Research of Human Capital Management (HCM). Matthew joins the analyst team and will be reporting to Robert Kugel, CFA, Executive Director of Business Research.

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        Topics: HCM, Human Capital Management, Market Research, Learning Management, HR, IT, Talent Management, Technology, Workforce Management, Business, Payroll Management, Total Compensation Management, employee experience, ISG

        Ventana Research, now part of ISG, today unveiled an insightful market agenda for 2024 that allows enterprises to gain insights from trends and best practices for a competitive edge using knowledge to navigate the technology industry. It highlights the expertise and research-based services at Ventana Research and provides a roadmap using a time-tested methodology and experience gained from operating in the market research industry for over two decades.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Business, Digital Technology, Operations & Supply Chain, Artificial intelligence, AI, Digital Business, Analytics & Data, Office of Revenue, Market Agenda

        Ventana Research, now part of ISG, a leading global technology research and advisory firm, announces the launch of its on-demand Digital Summit designed to generate motivational ideas and insights on the future of the technology industry and introduce market trends for 2024 and how they will shape the industry to 2025 and beyond. The Digital Summit addresses the topic of AI across business and IT, and where generative AI will advance the experiences in the digital workplace and engagement with...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Technology, Business, Digital Technology, Operations & Supply Chain, Artificial intelligence, AI, Leadership, Digital Business, Office of Revenue, Generative AI

        Ventana Research today released its latest market research on the Smart Financial Close. We undertook this research to determine the current state of the financial close process and gain insights into how organizations can shorten the process and the benefits they are looking to achieve by doing so. Completing the financial close quickly has long been an objective for finance and accounting departments. A faster close enables them to respond more rapidly to changing business and economic...

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        Topics: Office of Finance, Continuous Accounting, CFO, finance, Technology Vendors, accounting software, accounting close, Accounting, Smart Financial Close

        Ventana Research released its 2023 Buyers Guide for Payroll Management, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 8 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Payroll Management evaluates products that address key elements of payroll management as we define it.

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        Topics: HCM, Human Capital Management, IT, Technology Vendors, Business, Payroll Management, Buyers Guide, Domestic Payroll, Global Payroll

        Today Ventana Research released its 2023 Buyers Guide for Global Payroll, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 13 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Global Payroll evaluates products that address key elements of global payroll as we define it.

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        Topics: HCM, Human Capital Management, IT, Technology Vendors, Business, Payroll Management, Buyers Guide, Global Payroll

        This news was originally announced in ISG’s third-quarter 2023 results release today.

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        Topics: Enterprise Software, IT, Technology Vendors, Business, Organizations, Investment Firms, ISG, Information Services Group

        Today Ventana Research released its 2023 Buyers Guide for Domestic Payroll, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 11 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Domestic Payroll evaluates products that address key elements of domestic payroll as we define it.

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        Topics: HCM, Human Capital Management, IT, Technology Vendors, Business, HR/Payroll, Payroll Management, employee experience, Buyers Guide, Domestic Payroll

        Ventana Research today announced the winners of the 16th Annual Digital Leadership Awards. The prestigious Awards recognize individuals and companies that have embraced the use of technology to help them lead their businesses and optimize readiness across their people, processes, information, and technology to grow their impact and industry potential.

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        Topics: Customer Experience, Human Capital Management, Office of Finance, Analytics, Data, IT, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Awards, Leadership, Digital Business, Office of Revenue

        Today Ventana Research released its 2023 Buyers Guide for Business Planning, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 13 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Business Planning evaluates products that address key elements of business planning as we define it.

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        Topics: Planning, Office of Finance, Budgeting, Business Planning, finance, IT, Technology Vendors, Business, budgeting software, planning software, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Data Observability, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 7 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Observability evaluates products that address key elements of data observability as we define them.

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        Topics: Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, Data Pipelines, Data Observability, Data Processing

        Today Ventana Research released its 2023 Buyers Guide for Data Orchestration, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 19 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Orchestration assesses how well vendors’ offerings will address organizations’ requirements for data...

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        Topics: business intelligence, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, BI, Data Observability

        Today Ventana Research released its 2023 Buyers Guide for Data Pipelines, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Pipelines assesses how well vendors’ offerings will address organizations' requirements for data pipeline...

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        Topics: business intelligence, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, BI, Data Pipelines

        Today Ventana Research announced the finalists of its 16th annual Digital Leadership Awards. These Awards spotlight the individuals and organizations that have utilized and championed modernization and transformation across their people, processes, information, and technology to grow their business and industry market potential.

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        Topics: Customer Experience, Human Capital Management, Office of Finance, Analytics, Data, Technology, Business, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Leadership, Digital Business, Office of Revenue

        Today Ventana Research released its 2023 Buyers Guide for DataOps, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide focuses on the delivery of agile business intelligence (BI) and data science through the automation and orchestration of data...

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        Topics: Business Intelligence, Data, IT, Technology, Technology Vendors, Value Index, dataops, data operations, Buyers Guide, BI

        Today Ventana Research released its 2023 Buyers Guide for Mobile Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide focuses on the challenge of delivering analytics and business intelligence (BI) on a variety of mobile devices...

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        Topics: business intelligence, Analytics, Data, IT, Technology, Technology Vendors, Business, Mobile Analytics, BI

        Today Ventana Research released its 2023 Buyers Guide for Collaborative Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of collaborative analytics.

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        Topics: business intelligence, Analytics, Information Technology, Data, IT, Technology Vendors, Business, Collaborative Analytics, BI
        Today Ventana Research released its 2023 Buyers Guide for Embedded Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of embedded analytics.
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        Topics: embedded analytics, Analytics, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Augmented Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of augmented analytics.

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        Topics: Analytics, Business Intelligence, IT, Technology, Technology Vendors, Value Index, Business, Buyers Guide, AI and Machine Learning, Augmented Analytics

        Today Ventana Research released its 2023 Buyers Guide for Analytics and Data, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors' offerings will address organizations' requirements for analytics and data software.

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        Topics: Big Data, Analytics, Business Intelligence, IT, Technology Vendors, Value Index, Business, Analytics & Data, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Contact Centers, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 21 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates vendors that offer products that address key elements of contact centers and...

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        Topics: Contact Center, Technology Vendors, Value Index, Business, agent management, Buyers Guide, Work Engagement Management

        Today Ventana Research released its 2023 Buyers Guide for Agent Management, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 12 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in agent management within contact...

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        Topics: Customer Experience, Contact Center, Technology Vendors, Value Index, agent engagement, agent management, product experience, Buyers Guide, Workforce Engagement Management, WEM, Contact Center Suites

        Today Ventana Research released its 2023 Buyers Guide for Contact Center Suites, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors' products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors’ offerings will address organizations' requirements for...

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        Topics: Customer Experience, Contact Center, IT, Technology Vendors, Value Index, Business, agent management, product experience, Buyers Guide

        Ventana Research today released its 2023 Buyers Guide on Revenue Performance Management (RPM), a quantified, research-based index evaluating technology providers and products. This Buyers Guide assesses seven vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluated the sophistication of technology vendors and products for use in...

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        Topics: Revenue Performance, Technology, Technology Vendors, Value Index, Business, SPM, Revenue Management, Office of Revenue, Revenue Performance Management, RPM, Buyers Guide

        Ventana Research, a market research and advisory services firm, continues to grow its impact on clients by advancing digital innovation and modernization in organizations worldwide. Ventana Research’s focus on business and technology across over a dozen vertical industries has been meeting the growing demand for in-depth experience and expertise in technology for over two decades. With that outcome in mind, Ventana Research announces the expansion of its analyst team with the addition of Jeff...

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        Topics: CIO, Industry Analyst, IT, Technology, Business, Digital Technology, AI

        Ventana Research announced today nominations are now open for its 16th Annual Digital Leadership Awards. These Awards honor technology and business leaders in organizations that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, CIO, CFO, COO, CTO, Data, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, CX, Leadership, Digital Business, Office of Revenue

        Ventana Research announces the winners of the 16th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

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        Topics: Big Data, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, IT, Technology, Technology Innovation, Technology Vendors, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue

        Ventana Research announced today the 30 finalists of the 16th Annual Digital Innovation Awards. These awards identify the top technologies and products that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. This year’s finalists represent a significant wave of technological advancements in the use of AI (artificial intelligence) and ML (machine...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue

        Ventana Research today released its 2023 Subscription Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 21 vendors’ products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. Our purpose in conducting this research was to assess the maturity of software vendors and products and their value...

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        Topics: Sales, Subscription Billing, Subscription Management, Subscriber Experience, Office of Revenue

        Today, Ventana Research announced the release of its publication with author Robert Kugel’s book, Integrated Business Planning: Reimagining Planning and Budgeting. Integrated business planning (IBP) is an approach that brings together operational and financial planning across an entire organization. Combining the two creates a business management tool that serves the needs of all executives and managers by focusing on supporting better decisions that improve organizational and individual...

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        Topics: Office of Finance, Business Planning, CFO, Integrated Business Planning, Accounting

        Ventana Research today released its 2023 Total Compensation Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 14 vendors’ products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The purpose of conducting this research was to evaluate the maturity of software vendors and products and...

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        Topics: Human Capital Management, TCM, Technology Vendors, Value Index, Total Compensation Management

        Ventana Research today released its 2023 Learning Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 14 vendor products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. This research aimed to evaluate the maturity of software vendors and products and their value for enterprise use in...

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        Topics: HCM, Human Capital Management, Learning Management System, Learning Management, Technology Vendors, Value Index

        Ventana Research today released its 2023 Product Experience Management (PXM) Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 16 vendor products using the Ventana Research methodology and blueprint, evaluating software in seven key categories weighted to reflect buyers' needs based on our expertise and research. We conducted this research to assess the effectiveness of software vendors and products and their value for...

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        Topics: Marketing, Technology, Technology Vendors, Value Index, Vendor(s), product experience management, PXM

        Ventana Research has announced the promotion of Dana Billingsley from VP of Finance and Administration to SVP of Finance and Administration. In this new capacity, Dana has executive-level responsibility in supporting the CEO and the firm’s strategic level growth and overall guidance to the firm’s finance and workforce efforts. Dana is currently responsible for the financial and people leadership of the firm from its accounting, human resources, legal, and administrative functions globally.

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        Topics: Leadership, Ventana eXperience

        Ventana Research is excited to announce nominations are now open for its 16th Annual Digital Innovation Awards. These Awards identify the vendors and technologies that have the most compelling impact in their respective markets and recognize those that innovate and help organizations reach their full potential including in their workforce readiness and business resilience.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue

        Ventana Research today unveiled an insightful market agenda for 2023 that allows organizations to gain insights from trends and best practices for a competitive edge using knowledge to navigate the technology industry. It highlights the expertise and research-based services at Ventana Research and provides a month-by-month roadmap using a time-tested methodology and experience gained from operating in the market research industry for over 20 years.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Hospitality, Analytics, Data, banking, Financial Services, Digital Technology, Operations & Supply Chain, real estate, Digital Business, Office of Revenue, Market Agenda, Consumer Products, Vertical Industries, Automotive, Healthcare, Insurance, Food & Beverage, Media & Entertainment, Retail, Manufacturing

        Ventana Research today released its 2023 Customer Experience Management Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 22 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the maturity of software vendors and products and their value for enterprise use...

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        Topics: Customer Experience, CX, Customer Experience Management

        Ventana Research today released its 2023 Operational Data Platforms Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 19 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the maturity of software vendors and products and their value for enterprise use as...

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        Topics: Big Data, data platforms, operational data platforms, Analytic Data Platforms

        Ventana Research today released its 2023 Analytic Data Platforms Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 14 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the maturity of software vendors and products and their value for enterprise use as...

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        Topics: Big Data, data platforms, operational data platforms, Analytic Data Platforms

        Ventana Research today released its 2023 Data Platforms Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 13 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the readiness of software vendors and products and their value for supporting data platforms. This...

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        Topics: Big Data, data platforms, operational data platforms, Analytic Data Platforms

        Today, Ventana Research is excited to celebrate its 20th anniversary as a market advisory and research services firm in the technology industry. Over the past two decades, Ventana Research has reached many milestones on its path to fulfilling its vision of illuminating the value of technology through its unique insights. This vision has become a reality through its mission of delivering uniquely insightful independent research and services through a tailored, trusted, and empathic client...

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        Topics: Market Research, Advisory

        Ventana Research today announced the winners of the 15th Annual Digital Leadership Awards. The prestigious Awards recognize individuals and companies that have embraced the use of technology to help them lead their businesses and optimize readiness across their people, processes, information, and technology to grow their impact and industry potential.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, Leadership, Digital Business, Office of Revenue

        Ventana Research today announced the launch of its Dynamic Insights research on Revenue Operations. The topic is an approach that organizations use to help understand, optimize, and establish new revenue life cycle processes with customers from the initial lead, through conversion to opportunity, and on to a successful sale, onboarding, adoption, renewal, and expansion through any channel or location. In this way, revenue operations help marketing, sales, and customer service support the...

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        Topics: Research, Dynamic Insights, Revenue Operations, Office of Revenue

        Ventana Research today announced the finalists of its 15th Annual Digital Leadership Awards. These Awards spotlight the individuals and organizations that have utilized and championed modernization and transformation across their people, processes, information, and technology to grow their business and industry market potential.

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        Topics: Big Data, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, IT, Technology, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Leadership, Digital Business, Office of Revenue

        Ventana Research announces the introduction of new market research and coverage of 12 vertical industries that include the automotive, banking, consumer products, financial services, food and beverage, healthcare, hospitality, insurance, manufacturing, media and entertainment, real estate, and retail industries. Ventana Research is a leading market research and advisory services firm, providing expert guidance to help organizations manage and optimize performance to become more efficient and...

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        Topics: Hospitality, banking, Financial Services, real estate, Consumer Products, Vertical Industries, Automotive, Healthcare, Insurance, Food & Beverage, Media & Entertainment, Retail, Manufacturing

        Ventana Research today announced the Ventana Research Summit will take place at the Grand Hyatt Kauai Resort and Spa from October 14-18, 2023. The conference is designed to bring business and technology leaders together from investment firms, organizations, and technology vendors to gain motivational insights and collaborate on the future of the technology industry.

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        Topics: Business Technology, Technology Vendors, Digital Technology, Digital Innovation, Organizations, Investment Firms

        Ventana Research, the leading market advisory and research services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth of the organization. In this regard, Ventana Research announces the hiring...

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        Topics: Sales, Technology Vendors, Revenue, CARE, Organizations, Investment Firms

        Ventana Research today released its latest market research on Data Lakes. We undertook this research to understand how organizations are adopting and implementing data lake products and services to aid effective decision-making. This research examines data lake approaches currently in use as well as opportunities for, and barriers to further adoption of data lake products and services. It provides insights on data and integration issues and the availability of various architectural foundations...

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        Topics: Big Data, Data Lake, Data, Dynamic Insights

        Ventana Research announced today nominations are now open for its 15th Annual Digital Leadership Awards. These Awards honor technology and business leaders in organizations that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, CIO, CFO, COO, CTO, Data, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, CX, Leadership, Digital Business, Office of Revenue

        Ventana Research today released its latest market research on the smart financial close. We undertook this research to determine the current state of the financial close process and to gain insights into how organizations can shorten the process and the benefits they are looking to achieve by doing so. Completing the financial close quickly has long been an objective for finance and accounting departments. A faster close enables them to respond more rapidly to changing business and economic...

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        Topics: Office of Finance, Financial Close, CFO, finance, Accounting

        Ventana Research today released its latest market research on Employee Experience. We undertook this research to determine the attitudes toward, and management support of employee experience as part of our overall focus on Human Capital Management (HCM). Today’s organizations have become more complex with employees who have varied expectations of their employer in terms of experiences expected or desired. So, to succeed, organizations must become more sophisticated in their understanding and...

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        Topics: Human Capital Management, Human Resources Management, employee experience, Dynamic Insights

        Ventana Research announces the winners of the 15th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

        Read More

        Topics: Big Data, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Office of Revenue

        Ventana Research today released its latest market research on Data Governance. We undertook this research to determine attitudes toward, and utilization of, data governance software. Today’s information architectures have grown significantly to accommodate an unprecedented deluge of data spread across cloud computing and on-premises infrastructure. To compete effectively, organizations must rise to the challenge of deploying and maintaining applications, data and analytics across a myriad of...

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        Topics: Big Data, Data Governance, Benchmark Research

        Ventana Research announced today the 30 finalists of the 15th Annual Digital Innovation Awards. These awards identify the top technologies and products that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. This year’s finalists represent a significant wave of technological advancements in use of AI (artificial intelligence) and ML (machine learning)...

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        Ventana Research, the leading market advisory services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork with its growth. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth of the organization in sales and revenue. In this regard, Ventana...

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        Topics: Sales, Research, Consulting, Revenue, Business Development, Growth, CARE, Advisory, Education

        Ventana Research, the leading market advisory and research services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork with its growth. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the expansion of the organization through subject matter experts. In...

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        Topics: HCM, Human Capital Management

        Ventana Research today released its latest market research on Total Compensation Management (TCM). We undertook this research to determine the attitudes, requirements and future plans of those organizations that use TCM software and to identify the best practices of those exhibiting the most competencies and outcomes related to it. Ventana Research set out to examine both the commonalities and the qualities specific to major industry sectors and across organization size. We considered how...

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        Topics: HCM, Human Capital Management, TCM, Total Compensation Management, Benchmark Research

        Ventana Research today launched its newest market research initiative into Subscription Management. The goal of the benchmark research is to understand how subscription management is being adopted among more traditional organizations as well as being the mainstay of digital businesses. It will examine all types of business model interactions — from the one-off sale and annual renewal to periodic additions and removals — as managing can rapidly become complex if usage and bundled products and...

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        Topics: Sales, Technology Vendors, Value Index, Subscription Management, Subscriber Experience, Benchmark Research, Office of Revenue, VoS, Voice of the Subscriber

        Ventana Research is excited to announce nominations are now open for its 15th Annual Digital Innovation Awards. These Awards identify the vendors and technologies that have the most striking impact in their respective markets and recognizes those that innovate and help organizations reach their full potential including in their workforce readiness and business resilience.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Technology Innovation Award, Analytics, Data, Technology, Technology Vendors, Innovation Awards, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Analytics & Data, Office of Revenue

        Ventana Research today released its 2022 Value Index on Revenue Performance Management (RPM), a quantified, research-based index evaluating technology providers and products. This Value Index assesses 12 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the readiness of software vendors and products and their value for...

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        Topics: Sales, Technology, Value Index, Revenue Performance Management, RPM

        Ventana Research today released its latest benchmark research on Analytics and Data. This benchmark research offers a market assessment of the use of analytics and data within organizations and reveals significant new key insights into the connection between technology and improving outcomes. The benchmark performance analysis shows less than a fifth (18%) of organizations were innovative in their use of analytics and data. Innovative organizations were most often in services industries and...

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        Topics: Big Data, Market Research, Analytics, Data, Technology Vendors, Benchmark Research, Analytics & Data

        Ventana Research, the leading market advisory services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork with its growth. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the organization in sales and the CARE product line. In this regard, Ventana...

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        Topics: Sales, Research, Revenue, Product Management, VR Team, Welcome

        Ventana Research today announced its launch of the Office of Revenue practice to support Chief Revenue Officers (CROs) as organizations increasingly adopt this title and a new approach to improving performance and achieving excellence in revenue processes. To achieve their business objectives, CROs recognize the need for software to support digital operations. They need independent and objective research that guides them to best practices and enables them to find the right applications to fit...

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        Topics: Sales, Revenue Performance, CRO, Sales Performance Management, Benchmark Research, Office of Revenue, Chief Revenue Officer, Revenue Performance Management

        Ventana Research today unveiled a uniquely focused and digitally engaged market agenda for 2022. The agenda is designed to enable organizations to plan and gain insights from trends and best practices so they can retain and advance their competitive edge. It also highlights the research and expertise-based services at Ventana Research that provide a roadmap for the year ahead and include the most authoritative guidance available on best practices to support informed technology choices, using a...

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        Topics: Customer Experience, HCM, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain, CX, Digital Business, Analytics & Data, Office of Revenue

        Ventana Research today released its 2022 Value Index on Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 13 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...

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        Topics: HCM, Human Capital Management, Employee Engagement, WFM, Value Index, Workforce Management, Business, employee experience, software evaluation

        Ventana Research today released its 2022 Value Index on Agent Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...

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        Topics: Customer Experience, Customer & Contact Center, Workforce Performance, Call Center, Contact Center, Technology Vendors, Value Index, Workforce Management, Business, agent engagement, Workforce Optimization, agent management

        Ventana Research today released its 2022 Value Index on Business Planning, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 14 vendors’ products using our methodology and blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

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        Topics: Planning, FP&A, Office of Finance, Budgeting, budgeting and planning, Business Technology, Information Technology, Business Planning, Technology Vendors, Value Index, budgeting software, planning software

        Ventana Research today announced the winners of the 14th Annual Digital Leadership Awards. These awards celebrate organizations and those individuals with their supporting technology vendors that utilize technology to build resilience and readiness across business and IT. The prestigious Ventana Research Digital Leadership Awards recognize individuals and companies that have embraced the use of technology to help them lead their organizations and optimize the readiness across their people,...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology Vendors, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Office of Sales, Leadership, Digital Business

        Ventana Research is excited to announce that it celebrated its 19th company anniversary on November 8th. Over the years, the firm has gained an impressive track record of helping organizations improve their readiness and resilience to expected outcomes for businesses worldwide by using technology effectively. Ventana Research provides education through its community reaching over 100k people and has assisted thousands of organizations across a spectrum of industries including customer...

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        Ventana Research today announced the finalists of the 14th Annual Digital Leadership Awards. These awards spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The prestigious Ventana Research Digital Leadership Awards recognize individuals and companies that have utilized and championed improvements across their people, processes, information and technology to grow their business and industry potential.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology Vendors, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Office of Sales, Leadership, Digital Business

        Ventana Research announces the launch of its new research product, the Market Perspective. Market research and technology advisory services firm Ventana Research assesses and provides guidance for optimizing business through the use of technology across an organization. The Market Perspective will communicate a point of view and guidance on a topic or a technology vendor related to the firm’s areas of market knowledge. Each market perspective is written by Ventana Research without external...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology Vendors, Digital Technology, Operations & Supply Chain, Office of Sales, Digital Business, Market Perspective, Vendor Coverage

        Ventana Research, the leading market advisory services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork with its growth. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth of the organization in research and education. In this regard, Ventana...

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        Ventana Research, the leading market advisory services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork with its growth. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth of the organization in sales and marketing. In this regard, Ventana...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Digital Marketing, Operations & Supply Chain, Revenue, Office of Sales, CX, Digital Business, Teamwork, Ventana eXperience, VX, New Employee, Account Director, Business Development

        Ventana Research announced today nominations are now open for its 14th Annual Digital Leadership Awards. These Awards honor technology and business leaders that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, CIO, CFO, COO, CTO, Data, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, Office of Sales, CX, Leadership, Digital Business

        Ventana Research announces the winners of the 14th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology Vendors, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Office of Sales, Digital Business, Digital Innovation

        Ventana Research announced today the 30 finalists of the 14th Annual Digital Innovation Awards. These awards identify the top technologies that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. Out of all the nominations, these finalists are exemplary in the advancement of the technology, that from our analysis, have the most significant impact to the...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology Vendors, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Office of Sales, Digital Business, Digital Innovation

        Ventana Research today released its 2021 Value Index on Product Information Management (PIM), a quantified, research-based index evaluating technology providers and products. This Value Index assesses 16 vendors’ products using our PIM blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect organizational and buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than...

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        Topics: PIM, Product Information Management, Technology, Technology Vendors, Value Index, Software

        Ventana Research today released its 2021 Value Index on Contact Center in the Cloud, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 14 vendors’ products using our Contact Center blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining...

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        Topics: Customer Experience, Contact Center, CX

        Ventana Research today released its 2021 Value Index on Collaborative Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just...

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        Topics: Analytics, Data, Value Index, Collaborative Analytics, Collaborative Analytics and Data

        Ventana Research today released its 2021 Value Index on Embedded Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining...

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        Topics: embedded analytics, Analytics, Data, Value Index

        Ventana Research today released its 2021 Value Index on Mobile Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining...

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        Topics: Mobile, Analytics, Data, Technology Vendors, Value Index, Vendor(s), Mobile Analytics, Mobile Analytics and Data

        Ventana Research today released its 2021 Value Index on Analytics and Data, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Analytics and Data blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

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        Ventana Research launched today its latest continuous Benchmark Research program into The Contact Center and Agent Management. The purpose of this research is to identify, explore and quantify the ways in which organizations use people, processes, information and technology to manage contact centers responsible for interactions and engagement with customers.

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        Topics: Customer Engagement, Customer Experience, Customer & Contact Center, Contact Center, agent management, CX, Benchmark Research

        Ventana Research, the leading business-centric industry analyst firm in providing consulting, advisory, research and education products and services, continues to advance the values of the organization in excellence, reliability and teamwork. The firm's dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth and evolution of the firm with a focus on research products and services. In this regard, Ventana Research...

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        Ventana Research, the leading business-centric industry analyst firm in providing consulting, advisory, research and education products and services, continues to advance the values of the organization in excellence, reliability, and teamwork. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth and evolution of the firm with a focus on sales and marketing. In this regard, Ventana Research announces the...

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        Topics: Marketing, Revenue, Leadership

        Ventana Research today unveiled a distinctively focused and digitally innovative market agenda for 2021. This agenda details the areas of expertise the firm will focus on this year. The overview described in this annual agenda, and continuously updated calendar, provide support to enable business and IT to maximize and refine their people, processes, information and technology using enterprise software and technology.

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        Topics: Big Data, Customer Experience, HCM, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain, Sales and Operations Planning, Digital Business

        Ventana Research, the leading business-centric industry analyst firm in providing consulting, advisory, research and education products and services, continues to advance the values of the organization in excellence, reliability and teamwork. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth and evolution of the firm with a focus on operational success and the needs of revenue management.

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        Topics: Office of Sales, Revenue Operations, Revenue Management

        Ventana Research is excited to announce nominations are now open for its 14th Annual Digital Innovation Awards. These Awards identify the top technologies that have the most striking impact in their respective markets and recognize pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide.

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        Topics: Big Data, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Innovation Awards, Digital Technology, Operations & Supply Chain, Awards, Digital Innovation Awards, Office of Sales, Digital Business, Digital Innovation

        Ventana Research launched today its latest benchmark research initiative into Sales Performance Management (SPM). The purpose of this research is to examine the extent to which organizations have adopted and benefitted from the dedicated modern processes, applications and tools to effectively manage sales performance. It will investigate the use of analytics and BI, capacity and resources planning, channel management, coaching, compensation, commissions, incentives, learning, objectives,...

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        Topics: Sales, Sales Performance Management (SPM), SPM, Sales Technology

        Ventana Research today launched its latest benchmark research initiative into Total Compensation Management. The purpose of this research is to determine the awareness of organizations, their willingness to adopt modern total compensation management systems and their intentions. It will provide valuable insights by identifying market opportunities to accelerate organizations’ adoption of total compensation management systems while also identifying the impediments to doing so as well as benefits...

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        Topics: HCM, Human Capital Management, TCM, Total Compensation Management

        Ventana Research announced today the winners of the 13th Annual Digital Leadership Awards. These awards showcase organizations and the professional leadership that are using technology to achieve exemplary outcomes. The prestigious Ventana Research Digital Leadership Awards recognize leaders and pioneers who have contributed to their organization’s success and championed improvements across their people, processes, information and technology.

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        Topics: Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Digital Leadership Awards

        Ventana Research today announced the finalists of the 13th Annual Digital Leadership Awards. These awards spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The prestigious Ventana Research Digital Leadership Awards recognize individuals and companies that have utilized and championed improvements across their people, processes, information and technology to grow their business and industry potential.

        Read More

        Topics: Digital Leadership Awards, Leadership

        Ventana Research, the leading business-centric industry analyst firm in providing advisory, consulting, education and research, continues to advance the values of the organization in excellence, reliability and teamwork. The firm’s dedication to its clients, in what is called the Ventana eXperience (VX), requires commitment to the new and continued engagement through the role of accounting and finance.

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        Topics: finance, Leadership

        Ventana Research announces the hiring of Keith Dawsonas Vice President and Research Director. Dawsonwill lead the expertise in Customer Experience(CX) for Ventana ResearchHe will guide business and technology leaders and vendors in applications and technology that are making it possible to more effectively understand and optimize the customer experience across all interactions and the entire customer journey. 

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        Topics: Customer Experience, CX

        Ventana Research announces the hiring of Stephen Hurrell as Vice President and Research Director. Hurrell will lead the expertise in Office of Sales for Ventana Research. He will guide business and technology leaders and vendors in applications and technology for buying and selling products and services to maximize revenue. The area of expertise will include key topics; Digital Commerce, Price and Revenue Management, Production Information Management, Sales Enablement, Sales Performance...

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        Topics: Office of Sales

        Ventana Research announced today that nominations are open for its 13th Annual Digital Leadership Awards. These Awards honor technology and business leaders that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

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        Topics: business innovation, Business Technology Innovation, Business Technology, IT, Technology, Digital Leadership Awards

        Ventana Research announces the winners of the 13th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

        Read More

        Topics: IT, Business, Digital Innovation Awards

        Ventana Research announced today the 27 finalists of the 13th Annual Digital Innovation Awards. These awards identify the top technologies that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. Out of all the nominations, these finalists are exemplar providers who push technology to go further.

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        Topics: IT, Business, Digital Innovation Awards

        Ventana Research today launched its latest benchmark research initiative, Modernizing PIM for Product Experience Management. Today’s businesses must manage a continually expanding array of data, content and digital assets as well as satisfy the demands of consumers for comprehensive product information. Addressing these challenges requires unified processes and automated systems and, most importantly, the ability to augment and enrich product information.The new research will explore...

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        Topics: MDM, PIM, Product Information Management, Sales, Market, Digital Technology, Operations & Supply Chain, Digital transformation, Subscription Management, product experience management, PXM

        Ventana Research today released its 2020 Value Index on Learning Management Systems (LMS), a quantified, research-based index evaluating technology providers and products. This Value Index assesses 12 vendors’ products using our LMS blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs.

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        Topics: HCM, LMS, Learning Management, Artificial intelligence, employee experience

        Ventana Research today announced new Dynamic Insights research on natural language processing. This initiative will evaluate how organizations are using natural language processing to make information more accessible and understandable as well as the differences between organizations use of natural language generation and natural language query. We also seek to understand how they are addressing difficulties in deploying natural language for analytics and applications.

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        Topics: Big Data, Speech Analytics, Analytics, Digital Technology, natural language processing, Natural Language Generation, Natural Language Query

        Ventana Research today launched its latest benchmark research initiative on Trends in Data Governance. The research will evaluate ways that organizations are making information more accessible while also retaining appropriate controls over use of data. We also seek to understand difficulties in establishing data governance policies that align information systems with business priorities and comply with regulations, and how data governance processes impact the management of IT assets, processes...

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        Topics: Big Data, Business Analytics, Data Governance, Governance, Risk & Compliance (GRC), Cybersecurity

        Ventana Research, the leader in business-centric market research and advisory services continues to advance the innovation in the technology analyst firm sector. Legacy firms have remained stagnant with antiquated methods, lackluster digital experiences and outdated product and service offerings. For almost two decades, Ventana Research has been advancing the digital experiences of its products and services to meet the growing demand for in-depth experience and expertise in technology across...

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        Topics: client experience, product experience

        Ventana Research today launched its newest benchmark research initiative, A Generational Change in ERP. Software for enterprise resource planning handles a diverse set of tasks including statutory and management accounting, human resources management, inventory management, sales order management, fixed asset management and logistics management. These systems have been around for so long and are so much a part of people’s jobs that they can fade into the background — until something goes wrong....

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        Topics: Office of Finance, Continuous Accounting, CFO, Operations & Supply Chain, Enterprise Resource Planning, ERP and Continuous Accounting

        Ventana Research today released its 2020 Value Index on Total Compensation Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses seven vendors’ products using our TCM blueprint, evaluating software in seven key categories that are weighted based on our expertise and research to reflect buyers’ needs. The structure of the Value Index reflects our understanding that proper evaluation involves far more than just examining product...

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        Topics: HCM, Value Index, Payroll Management, Payroll Optimization, Total Compensation Management, total rewards management

        Ventana Research today launched its latest benchmark research initiative, focusing on Analytics and Data. The research will evaluate how analytics is evolving to address issues posed by big data, the cloud, the intensification of business collaboration, streaming data, mobile computing and location intelligence. We’ll examine the importance of various data sources in analytic processes and explore preferences for on-premises, cloud or hybrid deployments. We’ll also assess the importance of...

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        Topics: Big Data, Analytics, Business Analytics, Mobile BI, Analytics, Business Intelligence

        Ventana Research is excited to announce that nominations are now open for its 13th Annual Digital Innovation Awards. The awards honor technology providers and the technologies they offer in their products that are making or have the potential to make a positive impact on their users and business at large. Ventana Research created these awards to recognize pioneering vendors, those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Innovation Awards, Digital Technology, Operations & Supply Chain

        Ventana Research today unveiled a distinctively focused and digitally innovative research agenda for 2020. This agenda details the areas of expertise the firm will focus on this year. The research described in this annual agenda and continuously updated research calendar provides support to enable business and IT to maximize and refine their people, processes, information and technology using enterprise software.

        Read More

        Topics: Big Data, Customer Experience, HCM, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain, Sales and Operations Planning

        Ventana Research today released its 2020 Value Index on Payroll Software, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our payroll software blueprint, which reflects what every RFI/RFP should include in an evaluation. The Payroll Software blueprint includes all aspects of the gross-to-net calculation process, compliance support, as well as tax withholding,...

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        Topics: HCM, Value Index, Payroll Management, Payroll Optimization, Continuous Payroll, total rewards management

        Ventana Research today announced the 10 winners of the 12th Annual Digital Leadership Awards. These awards spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The prestigious Ventana Research Digital Leadership Awards recognize individuals and companies that have utilized and championed improvements across their people, processes, information, and technology to grow their business and industry potential.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research announced today its latest Dynamic Insights market research program on the Financial Close. Completing the accounting close quickly has long been an objective for finance departments. A faster close enables them to respond more rapidly to changing business and economic conditions, providing more time to analyze results, address costs and free up personnel for other duties. However, in more than a decade of tracking this metric our research has found slow progress in...

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        Topics: Office of Finance, Fast close, finance transformation, Financial Close, finance, Financial Performance Management (FPM), accounting close

        Ventana Research today released its 2019 Value Index on Sales Performance Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our sales performance management blueprint, which reflects what every RFI/RFP should include in an evaluation. This Value Index assesses how well the vendor supports the overall needs of sales performance management, examining the...

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        Topics: Sales, Sales Effectiveness, Sales Operations, Sales Performance Management, Sales Planning, Value Index, SPM

        To better understand the ways organizations are engaging candidates in today’s competitive recruiting environment, Ventana Research announced today its newest market research into Candidate Engagement in the form of a new Ventana Research Dynamic Insights. Ventana Research’s Dynamic Insights methodology delivers market research that can provide actionable insights and identify trends while also providing personalized, real-time feedback to survey participants. Candidate Engagement is a key...

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        Topics: Human Capital Management, Recruiting, Talent Generation, Talent Management, candidate engagement

        Ventana Research today released its latest market research on the Office of Finance. We have conducted quantitative research on the performance of the finance organization for 15 years against the backdrop of the idea that finance organizations must play a more strategic role in the management of the modern corporation. This idea of transforming the finance department has been around for decades but this latest Office of Finance research offers some evidence that we are on the cusp of such a...

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        Topics: Office of Finance, finance transformation, CFO, Financial Performance Management (FPM), financial reporting, FPM

        Ventana Research today released its latest market research on Customer Analytics. Today’s intense competition requires that companies know as much as they can about their customers in order to anticipate their needs and deliver the best possible customer experience. But to do so requires the visibility into all customer interactions and the associated data — called the customer journey — to be able to assess and guide improvement. In addition, the processes and techniques to use customer...

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        Topics: Customer Analytics, Customer Engagement, Customer Excellence, Customer Experience, Voice of the Customer, Customer Intelligence, Analytics, Customer Service, Intelligent CX

        Ventana Research announced today its latest Dynamic Insights market research program for Finance Analytics. Analytics are at the core of everything that finance departments do — planning and budgeting, performance assessments, financial management and compliance — and so are key to the department’s performance. Our benchmark research has consistently found that departments fall short in how they perform finance analytics because of issues related to training, process, data and software.

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        Topics: Office of Finance, Finance Analytics, finance, Financial Management, Financial Performance Management (FPM), financial reporting, FPM

        Ventana Research announced today its latest Dynamic Insights research endeavor on sales analytics. Sales analytics, one of the key topics of sales expertise for Ventana Research, is an area where organizations find the best success when teams can build plans, measure actions and review performance using objective results instead of intuition.

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        Topics: Sales, Sales Planning and Analytics, Dynamic Insights

        Ventana Research announced today that nominations are open for its 12th Annual Digital Leadership Awards. These Awards honor technology and business leaders who are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

        Read More

        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Digital Leadership Awards, Awards

        Ventana Research announced today its newest market research endeavor on Streaming Data in the form of a new Ventana Research Dynamic Insights survey. Today’s businesses not only have more access to data, but an increasing need to access the latest data at the point that the data is created. With the increasing number of data sources, both structured and unstructured, businesses are faced with new opportunities and challenges around all of this data.

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        Topics: Big Data, Data Integration, Data Management, Data, Data Storage, Dynamic Insights, Streaming Data

        Ventana Research today announced the 10 winners of the 12th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking innovation and impact in their respective categories. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change, and increase value for organizations worldwide. The awards are backed by market research and analyst subject matter and technology...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Innovation Awards, Digital Technology, Operations & Supply Chain, Awards

        Ventana Research announced today its newest market research endeavor on sales planning in the form of a new Ventana Research Dynamic Insights. The Ventana Research Dynamic Insights methodology delivers market research that can provide continuous insights and identify market changes in real-time, while also providing direct feedback to survey participants. Sales planning, one of the key topics of sales expertise for Ventana Research, is an area in which organizations find the best success when...

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        Topics: Sales, Sales Forecasting, Business Planning, Sales Performance Management, Sales Planning

        Ventana Research today announced the 27 finalists of the 12th Annual Digital Innovation Awards. These awards identify the top technologies that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. Out of all the nominations, these 27 finalists are exemplar providers who push technology to go further.

        Read More

        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Innovation Awards, Digital Technology, Operations & Supply Chain, Sales and Operations Planning

        Ventana Research announced today its newest market research into the Employee Experience in the form of a new Ventana Research Dynamic Insights. Ventana Research’s Dynamic Insights methodology delivers market research that can provide actionable insights and identify trends as they happen while also providing personalized, real-time feedback to survey participants. The employee experience is one of the key topics of expertise for Ventana Research, as employee satisfaction with the workplace...

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        Topics: HCM, Human Capital Management, employee experience, Dynamic Insights

        Ventana Research today released its 2019 Value Index for Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our workforce management blueprint, which reflects what every RFI/RFP should include in an evaluation. The Workforce Management blueprint includes forecasting and scheduling, absence management, activity and task management, time and...

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        Topics: HCM, Human Capital Management, Human Resources Management, Collaboration, Workforce Performance, HR, Time & Attendance, Workforce Analytics, Workforce Management, Workforce Planning, Workforce Solutions, Payroll Management, collaboration for business

        Ventana Research today launched its latest benchmark research initiative into the Internet of Things (IoT). This research will provide a detailed picture of the current state and future direction of IoT. It will also identify technologies and processes that organizations are deploying and exploiting related to IoT, examine the IoT market impact on businesses and competition and explore driving forces behind IoT initiatives.

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        Topics: Big Data, Analytics, Internet of Things, IOT, Data, Digital Technology

        Ventana Research today launched its latest benchmark research initiative studying business planning. This research will examine and analyze existing methods for budgeting and planning across business, compare them to potentially better, more continuous approaches and assess the types of tools that organizations use and related best practices. It will also investigate the need for business modeling and analytics – especially forward-looking approaches such as predictive analytics – and will...

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        Topics: Office of Finance, Continuous Planning, Business Planning, Integrated Business Planning, Operations & Supply Chain, Sales Planning and Analytics, Predictive Planning

        Ventana Research today launched its latest benchmark research initiative into the Big Data for Business. This research will provide a detailed picture of the current state and future direction of the internet of things. It will also identify tools, applications, and processes that companies are deploying to leverage big data, reveal how companies are determining investment allocations, examine the market impact big data is having on businesses and competition, explore driving forces behind big...

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        Topics: Big Data, Analytics, Data Management, Data, Digital Technology

        Ventana Research today released its 2019 Value Index for Collaborative Analytics and Business Intelligence, a quantified, research-based index evaluating technology providers and products. The latest variant of this Value Index assesses analytic product adequacy across a broad range of requirements with a particular focus on the enablement of collaboration and action.

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        Topics: Analytics, Business Intelligence, Collaboration, Digital Technology, collaboration for business

        Ventana Research today released its 2019 Value Index for Embedded Analytics and Business Intelligence, a quantified, research-based index evaluating technology providers and products. This Value Index assesses analytic product adequacy across a broad range of requirements, all with a focus on embedding analytics where businesses need it.

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        Topics: Microsoft, MicroStrategy, Salesforce.com, SAP, SAS, embedded analytics, Analytics, Business Intelligence, Collaboration, IBM, Information Builders, Oracle, Yellowfin, Domo, Infor, Tableau Software, Qlik, natural language processing, BOARD International, looker

        Ventana Research announced today that nominations are open for its 12th Annual Digital Innovation Awards. These Awards honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their users and business at large. Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today released its 2019 Value Index for Mobile Analytics and Business Intelligence, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy across a broad range of analytics requirements needed for enterprises to succeed in a mobile environment.

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        Topics: Mobile Business Intelligence, business intelligence, Mobile Intelligence, Analytics

        Ventana Research today unveiled a sharply focused and digitally innovative research agenda for 2019. This agenda details the areas of expertise the firm will focus on in 2019. The research detailed in this agenda provides support to enable businesses to maximize and refine their people, processes, information and technology using enterprise software.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain

        Ventana Research today released its 2019 Value Index for Analytics and Business Intelligence, a quantified, research-based index evaluating both technology vendors and their products. The Analytics and Business Intelligence Value Index assesses product adequacy for a broad range of analytics needs beyond query, reporting, analysis and publishing, but also visualizations, forecasting, natural-language implementations, collaboration, and more.

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        Topics: business intelligence, embedded analytics, Analytics, Business Collaboration, Collaboration, natural language processing, NLP, Natural Language Generation, collaboration for business

        Ventana Research today announced the 10 winners of the 2018 Digital Innovation Awards. These awards, presented annually, identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize pioneering vendors that contribute advancements in technology, drive change, and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Innovation Awards, Digital Technology, Operations & Supply Chain

        Ventana Research today announced the finalists of the 2018 Ventana Research Digital Innovation Awards. The Digital Innovation Awards recognize technology providers that have introduced noteworthy innovations in technology that advance business and IT. They showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today announced the recipients of the 2018 Digital Leadership Awards. These awards, presented annually, spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The Ventana Research Digital Leadership Awards is a prestigious leadership awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize individuals and companies that...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Awards

        Ventana Research today announced the launch of a new webcast series, Friday Back-to-Business Thought Leadership: Six Sessions for Digital Innovation. The six-webcast series will focus on digital transformation in front office processes and technologies that help organizations analyze and operate marketing, sales and service to provide the best possible customer experience. Starting on September 28th with “Innovating Voice of the Customer Technologies,” the series will run through December 7th,...

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        Topics: Sales, Customer Experience, Marketing, Sales Operations, Voice of the Customer, Contact Center, Digital Marketing, agent engagement, Work and Resource Management, Operations & Supply Chain

        Ventana Research today launched its newest market research study, designed to examine and benchmark the current state and future of learning management and the variety of technologies that support it.

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        Topics: HCM, Human Capital Management, LMS, Learning Management

        Ventana Research today released its 2018 Value Index for Contact Center in the Cloud, a quantified, research-based index evaluating technology, both vendors and products. The Contact Center in the Cloud Value Index assesses product adequacy for a broad range of contact center needs ranging from handling, capturing, analyzing and optimizing customer interactions to engagement, operations and agent management.

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        Topics: Customer Experience, Marketing, Voice of the Customer, Contact Center, agent engagement

        Ventana Research announced today that nominations are open for its 2018 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their clients. Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Innovation Awards, Digital Technology, Operations & Supply Chain

        Ventana Research today launched its newest market research study, designed to examine the current state and future of payroll management. This research will remedy the lack of adequate empirical information on the deployment and use of payroll management processes and systems and will produce insights on how to meaningfully advance payroll operations.

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        Topics: HCM, Human Capital Management, Human Resources Management, WFM, HR, HRMS, Workforce Management, HRIS, Payroll Management, Payroll Optimization

        Ventana Research announced today that nominations are open for its 2018 Digital Leadership Awards. These Awards, presented annually, honor technology and business leaders that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

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        Topics: Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain

        Ventana Research today launched its newest market research study, designed to re-examine how organizations are advancing workforce management and embracing talent management practices when planning, deploying, tracking and managing segments of their workforce.

        Forward-thinking organizations strive to consistently deliver positive business outcomes, and today that requires systems to support this goal. Modern workforce management software platforms are no longer solely tactical and...

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        Topics: HCM, Human Capital Management, Human Resources Management, HR, HRMS, Workforce Management, HRIS

        Ventana Research has launched its newest benchmark research into business and technological transformations in the Office of Finance. This research will continue previous research initiatives into the extent to which CFOs and finance departments are moving to a more strategic role in management of the company through use of technology. It will identify, explore and quantify key aspects of the future of the Office of Finance, including the finance department’s mandate within the...

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        Topics: ERP, Office of Finance, Continuous Accounting, Financial Performance Management (FPM), Financial Performance Management, FPM, Price and Revenue Management, Operations & Supply Chain, ERP and Continuous Accounting, robotic finance

        Ventana Research, the leading business technology research and advisory services firm, today unveiled a sharply focused and digitally innovative research agenda for 2018. This agenda, which continues the firm's 15-year history of research and its extensive reach with both buyers and users of business technology, details the areas expertise the firm will focus on for 2018. The research detailed in this agenda will provide continued support to enable businesses to utilize their technology and...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain

        Ventana Research today released its latest research on Data Preparation. Data preparation is critical to the effectiveness of both operational and analytic processes. Operational processes today are fed by streams of constantly generated data. Our research and that of others have consistently shown that organizations spend more time in preparing data for analysis than in analyzing the data – a situation that negatively impacts their productivity. Data now comes from a wider variety of sources...

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        Topics: Big Data, Analytics, Data Preparation, Digital Technology

        Ventana Research today announced the 10 recipients of the 2017 Digital Leadership Awards. These awards, presented annually, spotlight organizations and those individuals with supporting technology vendors that utilize technology to advance business and IT. The Ventana Research Digital Leadership Awards is a prestigious leadership awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize individuals and companies that...

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        Topics: Big Data, Sales, Customer Experience, HCM, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today announces that veteran analyst Steve Goldberg is joining the firm as Vice President and Research Director. Goldberg will be responsible for the overall direction of the Human Capital Management practice at Ventana Research, covering major research areas including Human Resources Management Systems (HRMS), Talent Management and Workforce Management, with an emphasis on advances and innovations in recruiting, learning management, performance management, compensation...

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        Topics: HCM, Human Capital Management

        Ventana Research is excited to announce that it celebrated its 15th business anniversary on Nov. 8th, 2017. Over the past decade and a half, Ventana Research has gained an impressive track record of helping improve the performance of businesses worldwide by focusing on their people, processes, information, and technology. The firm has assisted organizations in marketing, sales, customer experience, human capital management, operations, finance, the supply chain (and more) areas. Ventana...

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        Ventana Research today released its latest benchmark research, Total Compensation Management. Compensation management is a critical part of human capital and talent management processes. Determining and providing the appropriate compensation for each person, whether it involves base pay, merit or variable pay and incentives or bonuses, is critical to being able to attract and retain productive members of the workforce – full- or part-time employees, contingent workers and contractors alike....

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        Topics: Human Capital Management, Compensation, HR, TCM, benchmark

        Ventana Research announced today its newest market research endeavor on Data Lakes using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana Research...

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        Topics: Big Data, Analytics, Data Lake, Data Preparation, Digital Technology

        Ventana Research announced today its newest market research endeavor on Agent Desktop using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana Research...

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        Topics: Customer Experience, Customer Service, Contact Center

        Ventana Research today announced the 10 winners of the 2017 Digital Innovation Awards. These awards, presented annually, identify the technologies that have the most striking impact in their respective markets. The Ventana Research Digital Innovation Awards are the most prestigious technology awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize pioneering vendors that contribute advancements in technology, drive...

        Read More

        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today announced the finalists of the 2017 Ventana Research Digital Innovation Awards. The Digital Innovation Awards recognize technology providers that have introduced noteworthy innovations in technology that advance business and IT. They showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization.

        Read More

        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Innovation Awards, Digital Technology, Operations & Supply Chain

        Ventana Research announced today that nominations are open for its 2017 Digital Leadership Awards. These Awards, presented annually, honor business and technology leaders that are championing and implementing advanced business practices, using  technology to drive maximum results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain, Leadership Awards

        Ventana Research today launched its latest benchmark research initiative examining the state of customer analytics. The research is designed to examine the use of and intentions for analytics and metrics by all lines of business involved in customer-related activities.

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        Topics: Customer Analytics, Customer Experience

        Ventana Research announced today its newest market research endeavor on sales and operations planning (S&OP) using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps....

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        Topics: Sales, Continuous Planning, Operations & Supply Chain, Sales and Operations Planning, Sales Planning and Analytics

        Ventana Research announced today its newest market research endeavor on machine learning using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana...

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        Topics: Big Data, Machine Learning, Analytics, Digital Technology

        Ventana Research announced today a dramatic shift in the market research industry, as the research and advisory services firm rolls out a new product to address two major obstacles that have impeded firms’ ability to deliver maximum value to the market: the challenge to deliver ongoing insights on the market trends and the state of best and worst practices by providing continuous research, and the need to provide to the research participant immediate value in the form of insights and guidance...

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        Topics: Big Data, Sales, Customer Engagement, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research announced today that nominations are open for its 2017 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their clients.  Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today released its latest benchmark research, The State of Workforce Management. Historically workforce management has been centered on scheduling, tracking time and attendance, absence and leave management. Today, as workforces become younger, more diverse and more globally dispersed, workforce management is being transformed. Employers must adapt how they schedule workers for shifts and manage them to address their demands for the flexibility they want to accommodate today’s...

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        Topics: HCM, Human Capital Management, Workforce Management

        Ventana Research today released its latest benchmark research, The State of Workforce Optimization. The research assessed the degree to which organizations are satisfied with their current WFO systems and identified areas where improvements or enhancements would be valuable. It investigated issues WFO users must address, such as empowering agents to perform optimally, training them to interact efficiently and how to ensure best possible customer satisfaction. Ventana Research undertook this...

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        Topics: Customer Experience

        Ventana Research today released The Next-Generation of Product Information Management benchmark research. Product Information Management (PIM) provides organizations a way to automatically produce a complete, reliable definition and view of all products including any type of attribute without forcing every department and business unit to use the same application or format. The research assessed challenges associated with PIM deployment, including how trends such as online channel development,...

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        Topics: Sales, Marketing, Product Information Management, Operations & Supply Chain

        Ventana Research today published its latest benchmark research, Next-Generation Enterprise Resource Planning. The enterprise resource planning (ERP) system is a pillar of nearly every company’s record-keeping and management of business processes. It is essential to the smooth functioning of a business’s accounting and finance functions. In manufacturing and distribution, ERP also can manage inventory and logistics. Some companies use it to handle human resources functions like tracking...

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        Topics: ERP, Office of Finance, Operations & Supply Chain, Enterprise Resource Planning, ERP and Continuous Accounting

        Ventana Research today announced the release of its benchmark research, Next-Generation Sales Analytics. This research investigated sales analytics processes and systems, the best and worst practices, technology needs and potential or realized benefits. These best practices in this new report will help educate sales organizations who wish to not only be the most efficient, but manage sales effectively. Today a new generation of digital technologies is adding more power and flexibility to sales...

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        Topics: Sales, Sales Performance Management, Sales Planning and Analytics

        Ventana Research today launched its latest benchmark research initiative studying the topic of data preparation. This research will examine existing and planned approaches to data reparation, as well as related technologies, best practices for implementing them, and market trends related to this topic. It will also investigate how organizations are implementing data preparation tools to support operational and business intelligence processes.

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        Topics: Big Data, Analytics, Data Preparation, Digital Technology

        Ventana Research releases its full research report on the Internet of Things and Operational Intelligence, identifying best practices and trends associated with these cutting-edge technologies and processes. The Internet of Things (IoT) extends digital connectivity to devices and sensors in homes, businesses, vehicles and more, enablable virtually any device to transmit its data, to which analytics can then be applied to facilitate monitoring and a range of operational functions.

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        Topics: Big Data, Analytics, Internet of Things, Digital Technology

        Ventana Research, a cutting-edge business technology research and advisory services firm connecting to improve business performance, today unveiled a sharply focused and far-reaching research and education agenda for 2017. This agenda, based on a continuation of the firm’s more than decade of research and its analysts’ extensive contacts with both buyers and users of business technology, details the research and functional areas the firm will focus on. The research this agenda details will make...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Operations & Supply Chain

        Bend, OR January 24, 2017 - Ventana Research today released its 2017 Value Index for Workforce Management, the only quantified, research-based index evaluating technology vendors and products. The Workforce Management Value Index assesses software for workforce processes that support the role of executives and management, workers, managers, administrators, and IT professionals for serving workforce processes including absence, scheduling, task management, time and attendance, timeclock support,...

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        Topics: HCM, Human Capital Management, Human Resources Management, HR, Workforce Management

        Ventana Research, the most authoritative and respected benchmark business technology research and advisory services firm, today announced the introduction of its redesigned digital community: www.ventanaresearch.com. This cutting-edge online resource provides otherwise unavailable educational content and industry insights for business users as well as premium content for enrolled members of the Ventana Research community. The design of this new community provides radically simplified...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today announced the 28 winners of the 2016 Leadership Awards. These prestigious Awards, selected and presented annually, identify business and IT leaders who are using technologies and applying best practices to create the best possible outcomes in productivity, performance and support of an organization’s goals and objectives. The awards thus recognize pioneering leaders and organizations that embrace technology to drive change and increase value for organizations across the...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        BEND, OR, November 29th, 2016 - Ventana Research today released its 2016 Value Index for Total Compensation Management, the only quantified, research-based index evaluating technology vendors and products. The Total Compensation Management Value Index assesses software for compensation processes that support the role of an employee, manager, compensation administrator, human resources leader, finance and IT professionals for serving HR processes including recruiting, performance appraisal,...

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        Topics: Human Capital Management

        Ventana Research today announced the release of its latest benchmark research, Next-Generation Human Resources Management Systems. The dramatic shift in HRMS is significant, and the introduction of new digital technologies are facilitating a change in how HR processes operate, engage the workforce and ensure compliance with policies and regulations. The research explored how next-generation technologies are changing the way organizations operate and it identified the best practices used by...

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        Topics: Human Capital Management, HRMS

        Ventana Research today announced the 30 winners of the 2016 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact and honor their providers. The Technology Innovation Awards are the most prestigious annual industry technology awards backed by a proven industry analyst firm with market research and expertise across business and IT. The awards thus recognize pioneering vendors that...

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Technology Innovation Award, Analytics, Digital Technology, Operations & Supply Chain

        BEND, OR, September 9, 2016 - Ventana Research today released its 2016 Value Index for Mobile Analytics and Business Intelligence, the only quantified, research-based index evaluating technology vendors and products. The Mobile BI Value Index assesses software operating on mobile technology devices. Mobile analytics and business intelligence provides the ability to access analytics and business intelligence tools through mobile devices at any location. Information availability at any time or...

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        Topics: Big Data, Mobile Business Intelligence, Analytics, Business Intelligence

        Ventana Research today released its 2016 Value Index for Workforce Optimization, a quantified, research-based index evaluating technology vendors and products for workforce optimization software. Ventana Research defines workforce optimization as the effective management of all activities associated with handling customer interactions to ensure an optimal customer experience and alignment to a common set of customer and revenue goals and objectives. Using this Value Index, business and IT...

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        Topics: Customer Experience

        Ventana Research today released its latest market research study examining the role of cloud computing in the use of contact centers and where customer self-service can help improve both efficiency and the customer experience. This research identifies, explores and quantifies the ways in which organizations use people, processes, information and technology to manage contact centers and customer interactions. It investigates organizations’ plans to improve customer engagement by deploying...

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        Topics: Customer Experience, Contact Center

        Ventana Research announces a new addition to its market research team; Tony Compton joins as VP & Research Director of Sales and Marketing. Prior to joining Ventana Research, Tony Compton was the Managing Director at GettingPresence, and helped organizations with their marketing and sales effectiveness through communications and technology.

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        Ventana Research today announced that nominations are now open for its 2016 Technology Leadership Awards. These Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing productivity and attaining superior business outcomes. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

        Read More

        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today announced that nominations are now open for its 2016 Technology Innovation Awards. These Awards, presented annually, honor technology providers and technologies they offer in their products that are making or have the potential to have a positive impact on their clients. Ventana Research created and annually delivers these awards to recognize pioneering vendors, those that develop and make available advances in technology that drive change and increased value for...

        Read More

        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Digital Technology, Operations & Supply Chain

        Ventana Research today launched its latest market research study, designed to examine how organizations’ are advancing workforce management and the ways in which they are embracing talent management practices to effectively recruit, engage and retain workers.

        As workforces become younger, more diverse and more globally situated, workforce management is being transformed. Employers are finding they must adapt how they schedule workers for shifts and accommodate their demands for the flexibility...

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        Topics: Human Capital Management, Workforce Management

        Ventana Research today launched its latest market research study, The Internet of Things and Operational Intelligence, which will identify best practices associated with these cutting-edge technologies and processes. The Internet of Things (IoT) involves a new digital connectivity to devices and sensors in homes, businesses, vehicles and potentially almost anywhere. This innovation means that virtually any device can generate and transmit data about its operations – data to which analytics can...

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        Topics: Big Data, Analytics, Internet of Things, Digital Technology
        Ventana Research today launched its latest market research study, The Next Generation of Product Information Management (PIM). This benchmark research is designed to examine organizations’ existing and planned approaches to PIM in order to identify best practices and steps for driving improvement, focusing on lessons learned in the last two years and particularly plans for today and the near future.

        PIM is a technology and business process that enables organizations to automatically produce a...

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        Topics: Sales, Marketing, PIM, Product Information Management, Operations & Supply Chain

        Bend, OR April 8, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of total compensation management (TCM). Compensation management is a key activity for supporting all workers and talent management processes. Determining and providing the appropriate compensation for each person, whether that involves base pay, merit pay or variable pay and incentives, bonuses or rewards, is critical to being...

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        Topics: Human Capital Management
        Bend, OR April 1, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of workforce optimization (WFO).

        This benchmark research by Ventana Research will provide a detailed picture of the current state and future direction of the use of WFO in organizations. The research will assess the degree to which organizations are satisfied with their current WFO systems and identify areas where improvements...

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        Topics: Customer Experience
         Bend, OR February 12, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of enterprise resource planning or ERP.

        This benchmark research will provide a detailed picture of the current state and future direction of the use of ERP in organizations. The research will assess the degree to which organizations are satisfied with their current ERP systems and identify areas where improvements or...

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        Topics: ERP, Office of Finance, Operations & Supply Chain, Enterprise Resource Planning, ERP and Continuous Accounting
        San Ramon, CA, January 22, 2016 – Ventana Research today announces that veteran analyst David Menninger is joining the firm as SVP and Research Director. Menninger will be responsible for the overall research direction of the data and analytics technologies practice at Ventana Research, covering major research areas including Analytics and Business Intelligence and Big Data and Information Optimization along with the additional specific research categories including Information Applications, IT...
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        SAN RAMON, CA, January 21, 2016 - Ventana Research, which provides market research, strategic advice, best practices and business insights on the uses of technology across business and IT functions, today unveiled its research and educational agenda for 2016. This agenda details the research-based reports and analyses the firm will deliver in each line of business and technology area in 2016 to help businesses utilize their technology resources as efficiently and effectively as possible. The...

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        BEND, OR, November 25, 2015 - Ventana Research today announced the 27 winners of the 2015 Leadership Awards. These Awards, presented annually, identify business and IT leaders who are using technologies and applying best practices to provide the best possible outcomes in productivity,performance and support of an organization's goals and objectives. The awards thus recognize pioneering leaders and organizations that embrace technology to drive change and increased value for organizations across...

        Read More


        BEND, OR, October 16, 2015 – Ventana Research, the leading benchmark research and advisory services firm is partnering with ContactCenterWorld, the world’s largest association for Contact Center professionals. The two companies have entered a strategic partnership to offer contact centers around the world access to industry leading information and resources.
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        BEND, OR, October 9, 2015 – Ventana Research today announced the 28 winners of the 2015 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact on business and honor their providers. The Technology Innovation Awards are the most prestigious annual industry technology awards backed by a proven industry analyst firm with market research and expertise across business and IT. The awards...
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        BEND, OR, October 2, 2015 – Ventana Research today released its 2015 Value Index for Business Planning, the first and only quantified research evaluating business planning software vendors and their products. Using this new Value Index, business and IT organizations will be able to evaluate business planning technologies and examine software vendors’ offerings, enabling buyers to assess product offerings based on a deeper understanding of how the technology can address their business...
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        BEND, OR, July 16, 2015 - Ventana Research today released its latest benchmark research study, designed to examine organizations' choices, use and best practices in the area of next-generation predictive analytics. 
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        SAN RAMON, CA, June 30, 2015 - Ventana Research, which provides market research, best practices and business insights on the strategic and operational uses of technology across business and IT functions, today released its new market research into data and analytics and advancements in their use through cloud computing. The research confirms the continued trend of the use of information and technology systems residing outside of traditional on-premises and enterprise environments - a trend that...
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        BEND, OR, JUNE 3, 2015 - Ventana Research today released its 2015 Value Index for Product Information Management, the only quantified, research-based report evaluating product information management (PIM) technology vendors and their products. Using this new Value Index, business and IT organizations will be able to evaluate product information management technologies and examine software vendors' offerings, enabling buyers to assess product offerings based on a deeper understanding of how the...
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        BEND, OR, May 22, 2015 - Ventana Research today announced that nominations are now open for its 2015 Leadership Awards. The Leadership Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing productivity and attaining superior business outcomes. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts...
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