PLEASANTON, Calif.— January 6, 2009 —Ventana Research today released the findings of its benchmark research on IT Performance Management (ITPM), making it the first research company to benchmark the maturity and direction of ITPM. The research is significant because the ability to perform in challenging economic times and market environments is key to survival, and organizational performance is dependent on IT organizations’ ability to understand and optimize their processes – that is, to...
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