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        Press Releases and Media Access

        Ventana Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.

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        Ventana Research Press Releases

        Ventana Research, now part of ISG, is excited to announce nominations are open for its 17th Annual Digital Innovation Awards. These Awards identify providers and technologies that have the most compelling impact in their respective markets and recognize those that innovate to help enterprises on their path to excellence in digital modernization and transformation of business and IT.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Business, Digital Technology, Operations & Supply Chain, Artificial intelligence, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue, Software Provider

        Ventana Research, now part of ISG, the leading technology research and advisory services firm is advancing its market efforts and commitment to the growth of ISG with its subject matter experts. In this regard, Ventana Research announces the hiring of Matthew Brown as Director of Research of Human Capital Management (HCM). Matthew joins the analyst team and will be reporting to Robert Kugel, CFA, Executive Director of Business Research.

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        Topics: HCM, Human Capital Management, Market Research, Learning Management, HR, IT, Talent Management, Technology, Workforce Management, Business, Payroll Management, Total Compensation Management, employee experience, ISG

        Ventana Research, now part of ISG, today unveiled an insightful market agenda for 2024 that allows enterprises to gain insights from trends and best practices for a competitive edge using knowledge to navigate the technology industry. It highlights the expertise and research-based services at Ventana Research and provides a roadmap using a time-tested methodology and experience gained from operating in the market research industry for over two decades.

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Business, Digital Technology, Operations & Supply Chain, Artificial intelligence, AI, Digital Business, Analytics & Data, Office of Revenue, Market Agenda

        Ventana Research, now part of ISG, a leading global technology research and advisory firm, announces the launch of its on-demand Digital Summit designed to generate motivational ideas and insights on the future of the technology industry and introduce market trends for 2024 and how they will shape the industry to 2025 and beyond. The Digital Summit addresses the topic of AI across business and IT, and where generative AI will advance the experiences in the digital workplace and engagement with...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Technology, Business, Digital Technology, Operations & Supply Chain, Artificial intelligence, AI, Leadership, Digital Business, Office of Revenue, Generative AI

        Ventana Research today released its latest market research on the Smart Financial Close. We undertook this research to determine the current state of the financial close process and gain insights into how organizations can shorten the process and the benefits they are looking to achieve by doing so. Completing the financial close quickly has long been an objective for finance and accounting departments. A faster close enables them to respond more rapidly to changing business and economic...

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        Topics: Office of Finance, Continuous Accounting, CFO, finance, Technology Vendors, accounting software, accounting close, Accounting, Smart Financial Close

        Ventana Research released its 2023 Buyers Guide for Payroll Management, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 8 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Payroll Management evaluates products that address key elements of payroll management as we define it.

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        Topics: HCM, Human Capital Management, IT, Technology Vendors, Business, Payroll Management, Buyers Guide, Domestic Payroll, Global Payroll

        Today Ventana Research released its 2023 Buyers Guide for Global Payroll, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 13 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Global Payroll evaluates products that address key elements of domestic payroll as we define it.

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        Topics: HCM, Human Capital Management, IT, Technology Vendors, Business, Payroll Management, Buyers Guide, Global Payroll

        This news was originally announced in ISG’s third-quarter 2023 results release today.

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        Topics: Enterprise Software, IT, Technology Vendors, Business, Organizations, Investment Firms, ISG, Information Services Group

        Today Ventana Research released its 2023 Buyers Guide for Domestic Payroll, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 11 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Domestic Payroll evaluates products that address key elements of domestic payroll as we define it.

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        Topics: HCM, Human Capital Management, IT, Technology Vendors, Business, HR/Payroll, Payroll Management, employee experience, Buyers Guide, Domestic Payroll

        Ventana Research today announced the winners of the 16th Annual Digital Leadership Awards. The prestigious Awards recognize individuals and companies that have embraced the use of technology to help them lead their businesses and optimize readiness across their people, processes, information, and technology to grow their impact and industry potential.

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        Topics: Customer Experience, Human Capital Management, Office of Finance, Analytics, Data, IT, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Awards, Leadership, Digital Business, Office of Revenue

        Today Ventana Research released its 2023 Buyers Guide for Business Planning, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 13 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Business Planning evaluates products that address key elements of business planning as we define it.

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        Topics: Planning, Office of Finance, Budgeting, Business Planning, finance, IT, Technology Vendors, Business, budgeting software, planning software, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Data Observability, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 7 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Observability evaluates products that address key elements of data observability as we define them.

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        Topics: Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, Data Pipelines, Data Observability, Data Processing

        Today Ventana Research released its 2023 Buyers Guide for Data Orchestration, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 19 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Orchestration assesses how well vendors’ offerings will address organizations’ requirements for data...

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        Topics: business intelligence, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, BI, Data Observability

        Today Ventana Research released its 2023 Buyers Guide for Data Pipelines, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide for Data Pipelines assesses how well vendors’ offerings will address organizations' requirements for data pipeline...

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        Topics: business intelligence, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide, BI, Data Pipelines

        Today Ventana Research announced the finalists of its 16th annual Digital Leadership Awards. These Awards spotlight the individuals and organizations that have utilized and championed modernization and transformation across their people, processes, information, and technology to grow their business and industry market potential.

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        Topics: Customer Experience, Human Capital Management, Office of Finance, Analytics, Data, Technology, Business, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Leadership, Digital Business, Office of Revenue

        Today Ventana Research released its 2023 Buyers Guide for DataOps, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 18 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide focuses on the delivery of agile business intelligence (BI) and data science through the automation and orchestration of data...

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        Topics: Business Intelligence, Data, IT, Technology, Technology Vendors, Value Index, dataops, data operations, Buyers Guide, BI

        Today Ventana Research released its 2023 Buyers Guide for Mobile Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide focuses on the challenge of delivering analytics and business intelligence (BI) on a variety of mobile devices...

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        Topics: business intelligence, Analytics, Data, IT, Technology, Technology Vendors, Business, Mobile Analytics, BI

        Today Ventana Research released its 2023 Buyers Guide for Collaborative Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of collaborative analytics.

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        Topics: business intelligence, Analytics, Information Technology, Data, IT, Technology Vendors, Business, Collaborative Analytics, BI
        Today Ventana Research released its 2023 Buyers Guide for Embedded Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of embedded analytics.
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        Topics: embedded analytics, Analytics, Data, IT, Technology Vendors, Value Index, Business, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Augmented Analytics, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in the area of augmented analytics.

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        Topics: Analytics, Business Intelligence, IT, Technology, Technology Vendors, Value Index, Business, Buyers Guide, AI and Machine Learning, Augmented Analytics

        Today Ventana Research released its 2023 Buyers Guide for Analytics and Data, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors’ products using our Value Index methodology to evaluate software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors' offerings will address organizations' requirements for analytics and data software.

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        Topics: Big Data, Analytics, Business Intelligence, IT, Technology Vendors, Value Index, Business, Analytics & Data, Buyers Guide

        Today Ventana Research released its 2023 Buyers Guide for Contact Centers, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 21 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates vendors that offer products that address key elements of contact centers and...

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        Topics: Contact Center, Technology Vendors, Value Index, Business, agent management, Buyers Guide, Work Engagement Management

        Today Ventana Research released its 2023 Buyers Guide for Agent Management, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 12 vendors’ products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates the sophistication of vendors and products in agent management within contact...

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        Topics: Customer Experience, Contact Center, Technology Vendors, Value Index, agent engagement, agent management, product experience, Buyers Guide, Workforce Engagement Management, WEM, Contact Center Suites

        Today Ventana Research released its 2023 Buyers Guide for Contact Center Suites, a quantified, research-based report evaluating technology providers and products. The Buyers Guide assesses 22 vendors' products using our Ventana Research methodology, called the value index, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluates how well vendors’ offerings will address organizations' requirements for...

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        Topics: Customer Experience, Contact Center, IT, Technology Vendors, Value Index, Business, agent management, product experience, Buyers Guide

        Ventana Research today released its 2023 Buyers Guide on Revenue Performance Management (RPM), a quantified, research-based index evaluating technology providers and products. This Buyers Guide assesses seven vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Buyers Guide evaluated the sophistication of technology vendors and products for use in...

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        Topics: Revenue Performance, Technology, Technology Vendors, Value Index, Business, SPM, Revenue Management, Office of Revenue, Revenue Performance Management, RPM, Buyers Guide

        Ventana Research, a market research and advisory services firm, continues to grow its impact on clients by advancing digital innovation and modernization in organizations worldwide. Ventana Research’s focus on business and technology across over a dozen vertical industries has been meeting the growing demand for in-depth experience and expertise in technology for over two decades. With that outcome in mind, Ventana Research announces the expansion of its analyst team with the addition of Jeff...

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        Topics: CIO, Industry Analyst, IT, Technology, Business, Digital Technology, AI

        Ventana Research announced today nominations are now open for its 16th Annual Digital Leadership Awards. These Awards honor technology and business leaders in organizations that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, CIO, CFO, COO, CTO, Data, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, CX, Leadership, Digital Business, Office of Revenue

        Ventana Research announces the winners of the 16th Annual Digital Innovation Awards. These awards identify the technologies that have the most striking impact in their respective markets. The prestigious Ventana Research Digital Innovation Awards recognize trailblazing vendors that contribute advancements in technology, drive change and increase value for organizations worldwide, backed by market research and analyst expertise across business and IT.

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        Topics: Big Data, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, IT, Technology, Technology Innovation, Technology Vendors, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue

        Ventana Research announced today the 30 finalists of the 16th Annual Digital Innovation Awards. These awards identify the top technologies and products that have the most striking impact in their respective markets, recognizing pioneering vendors that contribute advancements in technology, drive change and increase value for organizations worldwide. This year’s finalists represent a significant wave of technological advancements in the use of AI (artificial intelligence) and ML (machine...

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        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Technology, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue

        Ventana Research today released its 2023 Subscription Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 21 vendors’ products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. Our purpose in conducting this research was to assess the maturity of software vendors and products and their value...

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        Topics: Sales, Subscription Billing, Subscription Management, Subscriber Experience, Office of Revenue

        Today, Ventana Research announced the release of its publication with author Robert Kugel’s book, Integrated Business Planning: Reimagining Planning and Budgeting. Integrated business planning (IBP) is an approach that brings together operational and financial planning across an entire organization. Combining the two creates a business management tool that serves the needs of all executives and managers by focusing on supporting better decisions that improve organizational and individual...

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        Topics: Office of Finance, Business Planning, CFO, Integrated Business Planning, Accounting

        Ventana Research today released its 2023 Total Compensation Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 14 vendors’ products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The purpose of conducting this research was to evaluate the maturity of software vendors and products and...

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        Topics: Human Capital Management, TCM, Technology Vendors, Value Index, Total Compensation Management

        Ventana Research today released its 2023 Learning Management Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 14 vendor products using the Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. This research aimed to evaluate the maturity of software vendors and products and their value for enterprise use in...

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        Topics: HCM, Human Capital Management, Learning Management System, Learning Management, Technology Vendors, Value Index

        Ventana Research today released its 2023 Product Experience Management (PXM) Value Index, a quantified, research-based index evaluating technology providers and products. The Value Index assesses 16 vendor products using the Ventana Research methodology and blueprint, evaluating software in seven key categories weighted to reflect buyers' needs based on our expertise and research. We conducted this research to assess the effectiveness of software vendors and products and their value for...

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        Topics: Marketing, Technology, Technology Vendors, Value Index, Vendor(s), product experience management, PXM

        Ventana Research has announced the promotion of Dana Billingsley from VP of Finance and Administration to SVP of Finance and Administration. In this new capacity, Dana has executive-level responsibility in supporting the CEO and the firm’s strategic level growth and overall guidance to the firm’s finance and workforce efforts. Dana is currently responsible for the financial and people leadership of the firm from its accounting, human resources, legal, and administrative functions globally.

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        Topics: Leadership, Ventana eXperience

        Ventana Research is excited to announce nominations are now open for its 16th Annual Digital Innovation Awards. These Awards identify the vendors and technologies that have the most compelling impact in their respective markets and recognize those that innovate and help organizations reach their full potential including in their workforce readiness and business resilience.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain, Digital Innovation Awards, Digital Business, Digital Innovation, Office of Revenue

        Ventana Research today unveiled an insightful market agenda for 2023 that allows organizations to gain insights from trends and best practices for a competitive edge using knowledge to navigate the technology industry. It highlights the expertise and research-based services at Ventana Research and provides a month-by-month roadmap using a time-tested methodology and experience gained from operating in the market research industry for over 20 years.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Hospitality, Analytics, Data, banking, Financial Services, Digital Technology, Operations & Supply Chain, real estate, Digital Business, Office of Revenue, Market Agenda, Consumer Products, Vertical Industries, Automotive, Healthcare, Insurance, Food & Beverage, Media & Entertainment, Retail, Manufacturing

        Ventana Research today released its 2023 Customer Experience Management Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 22 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the maturity of software vendors and products and their value for enterprise use...

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        Topics: Customer Experience, CX, Customer Experience Management

        Ventana Research today released its 2023 Operational Data Platforms Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 19 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the maturity of software vendors and products and their value for enterprise use as...

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        Topics: Big Data, data platforms, operational data platforms, Analytic Data Platforms

        Ventana Research today released its 2023 Analytic Data Platforms Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 14 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the maturity of software vendors and products and their value for enterprise use as...

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        Topics: Big Data, data platforms, operational data platforms, Analytic Data Platforms

        Ventana Research today released its 2023 Data Platforms Value Index, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 13 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index evaluated the readiness of software vendors and products and their value for supporting data platforms. This...

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        Topics: Big Data, data platforms, operational data platforms, Analytic Data Platforms

        Today, Ventana Research is excited to celebrate its 20th anniversary as a market advisory and research services firm in the technology industry. Over the past two decades, Ventana Research has reached many milestones on its path to fulfilling its vision of illuminating the value of technology through its unique insights. This vision has become a reality through its mission of delivering uniquely insightful independent research and services through a tailored, trusted, and empathic client...

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        Topics: Market Research, Advisory

        Ventana Research today announced the winners of the 15th Annual Digital Leadership Awards. The prestigious Awards recognize individuals and companies that have embraced the use of technology to help them lead their businesses and optimize readiness across their people, processes, information, and technology to grow their impact and industry potential.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, IT, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, Leadership, Digital Business, Office of Revenue

        Ventana Research today announced the launch of its Dynamic Insights research on Revenue Operations. The topic is an approach that organizations use to help understand, optimize, and establish new revenue life cycle processes with customers from the initial lead, through conversion to opportunity, and on to a successful sale, onboarding, adoption, renewal, and expansion through any channel or location. In this way, revenue operations help marketing, sales, and customer service support the...

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        Topics: Research, Dynamic Insights, Revenue Operations, Office of Revenue

        Ventana Research today announced the finalists of its 15th Annual Digital Leadership Awards. These Awards spotlight the individuals and organizations that have utilized and championed modernization and transformation across their people, processes, information, and technology to grow their business and industry market potential.

        Read More

        Topics: Big Data, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, IT, Technology, Technology Vendors, Business, Digital Technology, Operations & Supply Chain, Leadership Awards, Digital Leadership Awards, Leadership, Digital Business, Office of Revenue

        Ventana Research announces the introduction of new market research and coverage of 12 vertical industries that include the automotive, banking, consumer products, financial services, food and beverage, healthcare, hospitality, insurance, manufacturing, media and entertainment, real estate, and retail industries. Ventana Research is a leading market research and advisory services firm, providing expert guidance to help organizations manage and optimize performance to become more efficient and...

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        Topics: Hospitality, banking, Financial Services, real estate, Consumer Products, Vertical Industries, Automotive, Healthcare, Insurance, Food & Beverage, Media & Entertainment, Retail, Manufacturing

        Ventana Research today announced the Ventana Research Summit will take place at the Grand Hyatt Kauai Resort and Spa from October 14-18, 2023. The conference is designed to bring business and technology leaders together from investment firms, organizations, and technology vendors to gain motivational insights and collaborate on the future of the technology industry.

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        Topics: Business Technology, Technology Vendors, Digital Technology, Digital Innovation, Organizations, Investment Firms

        Ventana Research, the leading market advisory and research services firm in providing consulting, advisory, research and education (CARE) products to organizations worldwide, continues to advance the corporate values of the organization in excellence, reliability, and teamwork. The firm’s dedication to its clients and use of its products, in what is called the Ventana eXperience (VX), requires a commitment to the growth of the organization. In this regard, Ventana Research announces the hiring...

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        Topics: Sales, Technology Vendors, Revenue, CARE, Organizations, Investment Firms

        Ventana Research today released its latest market research on Data Lakes. We undertook this research to understand how organizations are adopting and implementing data lake products and services to aid effective decision-making. This research examines data lake approaches currently in use as well as opportunities for, and barriers to further adoption of data lake products and services. It provides insights on data and integration issues and the availability of various architectural foundations...

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        Topics: Big Data, Data Lake, Data, Dynamic Insights

        Ventana Research announced today nominations are now open for its 15th Annual Digital Leadership Awards. These Awards honor technology and business leaders in organizations that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

        Read More

        Topics: Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, CIO, CFO, COO, CTO, Data, Digital Technology, Operations & Supply Chain, Digital Leadership Awards, CX, Leadership, Digital Business, Office of Revenue

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