Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
Services for Technology Vendors
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.
In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:
If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.
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San Ramon, Calif. – December 20, 2011 – New benchmark research from Ventana Research finds that although telecommunications organizations are ahead of most other vertical industries in their use of analytics, many of these organizations still have opportunity for significant improvement.
With telecommunication business people under increasing pressure to operate more efficiently and make better decisions, it is important they comprehend the full potential of business analytics and how to...
SAN RAMON, CA, December 15, 2011 – Ventana Research is launching new benchmark research and education on Customer Relationship Maturity. While excellent customer interaction and service has traditionally been a hallmark of successful companies, today, an organization's success increasingly depends on the effectiveness of its customer related processes across all departments from marketing and sales to call centers and service.
Because customer satisfaction has become a key business driver,...
San Ramon, Calif. – December 2, 2011 – Ventana Research has announced the results of the 6th annual 2011 Leadership Awards. The Leadership Awards recognize the technology vendors and their customers that have most effectively achieved success through using people, processes, information and technology and applying best practices within specific business and technology categories.
The Leadership Awards distinguishes pioneers and leaders – organizations and individuals that exemplify the...
