Spanning across business and IT, our research provides expert and tailored guidance to help organizations manage and optimize performance – to become not only more efficient but more effective. Pick the category you want to improve to start exploring.
As information and technology converge, the speed and scale of analytics has changed drastically. It’s moved beyond business intelligence and dashboards of the past. With our guidance, learn how to embrace analytics anywhere in the organization.
Organizations are gathering, storing, analyzing and using data in larger numbers than ever before, and this torrent of data can be hard to manage efficiently. Our research and guidance on big data will help you select and use big data technology effectively.
The mantra to optimize activities for the best possible outcome has been the purpose of CRM. Technology provides an opportunity for customers to express levels of satisfaction everywhere. We give guidance on ways to improve the customer experience.
Companies are challenged to maximize value creation from their business assets. Doing so requires the use of innovative technology across business. Our guidance on digital technology provides advice on how to embrace technology effectively to drive results.
Human resource professionals must attract, hire and retain talent. But complying with regulations in payroll and benefits is challenging. Our guidance on human capital management will help you select the best applications to engage workers with great results.
In the information age, organizations need to leverage technology to understand, engage, and retain customers. Our research into marketing applications explores best practices enabling marketers to reach their audience effectively and maximize their outcomes.
Finance organizations must adapt to the challenges of the business which technology is making practical. We offer guidance to the office of finance to streamline processes, drive faster decision making and enhance financial efficiency for maximum performance and profitability.
The effective use of applications will maximize the value of your products and services and will enable you to make better decisions. We offer guidance to those in operations and supply chain to improve efficiency, drive faster decision-making at lower costs, and reduce risks.
The business focus of achieving quotas has shifted to a focus on optimizing sales operations and performance. We provide guidance for sales on using applications to help increase the revenue potential through highly effective sales processes and technology.
Technology is constantly changing, and so is your business. To help you stay ahead, we combine our own expertise and research to provide you with best practice insights.
Every situation is unique. To make sure you get the most out of our research and expertise, we provide advisory via 1-on-1 video consultations.
We look beyond technology for technology sake. We ensure that the recommendations we provide make not just technology sense, but business sense.
With a passion for business and technology, we can see connections between the two that are not always seen.
Over the last 15 years we have become a well-respected firm, providing informed, independent and practical advice.
Your success is our main goal. With a dedicated client team, we will help you get the results you're aiming for.
We create visually engaging and educational assets in digital form. Our insights can help you drive the marketing and sales results you need.
Our analysts not only lead our research, but have first-hand experience in working with organization like yours.
Using decades of knowledge and primary research, we apply value from four key areas to all of our services. Our commitment to high quality market research and our focus on helping organizations use technology effectively makes us one of the most valuable resources available to those seeking competitive advantage and superior performance.
Through our relationships and research, we continuously gain new information about products and services. Our industry analysts are constantly analyzing research, attending key conferences, and assessing changes 1-on-1 with technology vendors. This constant review keeps our research relevant to help our client’s success.
Guided by our team of industry analyst experts and research professionals, our benchmark research assesses the categories of people, processes, information, and technology. Our research is analyzed by industry and size of organization to provide best practices and insight to help any business.
Spanning departments and processes in business and IT, we bring forward best practices and guidance through a comprehensive collection of research. Our regularly published analyst perspectives, white papers, research reports, and presentations provide education for any organization to maximize its technology investment.
Based on areas of business expertise and key topics of focus, we provide a rigorous analysis of technology suppliers, products, and deployments. Under this unbiased research framework, we provide coverage of vendors and products to potentially recommend to buyers and users.
Discover some of our latest research.
Over the last 10 years, the use of analytics to make decisions in business has been making its way to the forefront, with organizations of all sizes gaining insights from analytics that were not available before. And with this changing landscape has brought a change in access; being able to retrieve insights anywhere, anytime, on any device, has become a critical factor when choosing a business intelligence service.
Today, budgeting and operational planning efforts are typically only loosely connected. In contrast, Next-Generation Business Planning closely integrates unit-level operational plans with financial planning. Relying on information technology, it enables companies to plan faster with less effort, while achieving greater accuracy and agility.
Organizations no longer require their workforces to use complex business applications that force people to adapt their work habits to the design of the software. But the same isn’t true of the software they rely on to engage and retain employees. As the user experience is an essential element of modern business processes, it’s time for this to change. Workforces both need and deserve simplicity in the software they use to do their jobs and relate to management. They deserve a modern user experience that allows people to navigate human capital management applications seamlessly. A well-designed, easy-to-use interface can provide all the information they need, enabling them to do their jobs efficiently