Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
Services for Technology Vendors
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
The Digital Innovation Awards recognize software providers that have introduced noteworthy innovations in technology that advance business and IT.
Gain insights to understand, assess, optimize and select software providers and products across business and IT.
A unique, on-demand experience designed to generate motivational ideas and insights on the future of the technology industry.
Insightful software research and advisory to digitally modernize every enterprise
In a world where business and IT professionals need advice on how to act on opportunities and issues with software providers across the enterprise, we can help by providing our expertise and research to improve the quality of your decisions. Our advisory service is adapted to your needs and provides the insights and timely advice in a pro-active manner with a client experience that is best in the industry.
Robert Kugel's book on making the budget process less difficult and more efficient through integrated business planning promotes better organizational performance.
We are a market research and advisory services firm in the technology industry with over two decades of experience helping organizations gain value from their investments. Our commitment to the ISG Software Research eXperience is backed by our industry and subject matter expertise through a comprehensive portfolio of connected consulting, advisory, research, and education (C.A.R.E.) products tailored to meet our client’s needs.
ISG Research evaluates 30 software providers' offerings in the Contact Center Basic Buyers Guide.
ISG Research evaluates 34 software providers' offerings in the Contact Center Advanced Buyers Guide.
ISG Research evaluates 15 software providers' offerings in the Agent Management Buyers Guide.