PLEASANTON, Calif.- Sept. 21st, 2010 -New benchmark research released today by Ventana Research indicates that workforce analytics can help maximize an organization's return on its labor investment and ensure that it retains talent to reach peak business performance. However, businesses are maturing slowly in this area because of continued reliance on traditional metrics and the persistence of significant process and technology barriers.
Press Releases and Media Access
Ventana Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.
In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:
- Expert source comment and discussion on the market, trends, and players.
- Invaluable resource to provide timely third-party education and validation to support feature articles and breaking news coverage.
If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.
Press Contact
Marketing
Ventana Research
541.940.1010
Ventana Research Press Releases
PLEASANTON, Calif.- Sept. 9th, 2010 -New benchmark research released today by Ventana Research indicates that organizations are aware of the potential for extending the application of analytics to customer satisfaction and other business-related measures, but have a ways to go in developing relevant metrics and KPIs and providing them when both front-line agents and decision-makers need them.
