Our Team

Meet the Team

At Ventana Research, we believe the right people make the difference. At its core, the Ventana eXperience is built and fulfilled by our dedicated team members. From Client Success and Sales to our Analysts and support teams, every person at Ventana Research strives to help our clients succeed.

LEADERSHIP TEAM   ANALYST TEAM

 CLIENT SUCCESS TEAM   PRODUCTS TEAM   MARKETING TEAM   FINANCE & REVENUE TEAM

Mari_2019

Mari manages a team that handles all client interactions from client services, advisory inquiries, vendor briefings, project management, sales and marketing operations.

Marisela Lewis

SVP of Client Experience

Mark_2016

Over three decades of experience and expertise in the technology industry, leads the vision and overall direction of Ventana Research.

Mark Smith

CEO and Chief Research Officer

Jeff-Orr-Bio-Background

Jeff manages the firm’s overall products including the advisory, digital and research services.

Jeff Orr

SVP of Products

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Over three decades of experience and expertise in leading growth in revenue teams in analyst to investment firms.

Tucker Edmundson

SVP of Revenue

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Over three decades of experience and expertise in the Office of Finance and enterprise applications and business processes.

Robert D. Kugel, CFA

SVP & Research Director
of Business Research

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Over three decades of experience and expertise in data and analytics technology and processes.

David Menninger

SVP & Research Director
of Technology Research

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Tony joined Ventana Research in 2019 and is responsible for growing the firm’s new business and revenue potential.

Tony Carrini

VP of Business Development

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Dana is responsible for the management of the firm's revenue and cost operations across finance, accounting, administration and sales operations.

Dana Billingsley

VP of Finance & Administration

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Stacey joined the firm in 2020 and is responsible for the marketing and communication efforts of Ventana Research.

Stacey Durden

VP of Marketing

Mark_2016

Over three decades of experience and expertise in the technology industry, leads the vision and overall direction of Ventana Research.

Mark Smith

CEO and Chief Research Officer

Dave_2016

Over three decades of experience and expertise in technology research for business.

David Menninger

SVP & Research Director
of Technology Research

Robert_Kugel_2022_Headshot

Over three decades of experience and expertise in business and finance and the related business processes and applications.

Robert D. Kugel, CFA

SVP & Research Director
of Business Research

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Three decades covering customer service and contact centers, specializing on how to facilitate engagement and optimize the customer experience.

Keith Dawson

VP & Research Director
of Customer Experience Research

Matt Aslett VR Headshot

Over two decades of experience covering analytics and data, with a specific focus on emerging data technologies in operations and analytics.

Matt Aslett

VP & Research Director
of Analytics and Data Research

Stephen-Hurrell

Over three decades of experience as a product leader leading the expertise in Office of Revenue in the buying and selling of products and services.

Stephen Hurrell

VP & Research Director
of Office of Revenue Research

Quincy Valencia VR Headshot

Over two decades of experience in human capital management covering the span of engaging the workforce and value of people in the organization.

Quincy Valencia

VP & Research Director
of Human Capital Management

Research Analysts

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Passionate research analyst and a tech enthusiast, researching software technologies in Analytics and Big Data.

Tejas Singh

Research Analyst

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Technology research professional and enthusiast in the Customer Experience and Office of Revenue expertise areas guiding organizations on how to better serve their customers and improve their products.

Hayden Christie

Research Analyst

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Matthew Gindin

Senior Research Analyst

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Mawish Rahman

Research Analyst

Client Success Team

Mari_2019

Mari manages a team that handles all client interactions from client services, advisory inquiries, vendor briefings, project management, sales and marketing operations.

Marisela Lewis

SVP of Client Experience

Seth-Roy-Bio-Background

Seth is responsible for assisting clients with products and services provided by Ventana Research.

Seth Roy

Client Success Manager

Chris Olson 2021 VR Headshot

Chris is responsible for assisting clients with products and services provided by Ventana Research.

Chris Olson

Senior Client Success Manager

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Michele is responsible for assisting clients with products and services provided by Ventana Research.

Michele Brouse

Senior Client Success Manager

Products Team

Ryan-Swagerty-Bio-Background

Ryan has more than 15 years of experience in the business technology industry and is responsible for the production of the full complement of digital content products we offer.

Ryan Swagerty

Senior Director of Content Services

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Lindsay joined the firm in 2021 and is responsible for management, execution and continuous innovation of the research programs and portfolios at Ventana Research.

Lindsay Johnston

Senior Director of Research Products

Renae Christie VR Headshot

Energetic, young professional who brings a fresh perspective to the market research industry, with a passion for managing projects and working collaboratively with a team.

Renae Christie

Product Manager

Jeff-Orr-Bio-Background

Jeff manages the firm’s overall products including the advisory, digital and research services.

Jeff Orr

SVP of Products

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Heather Howland

Senior Manager of Education Products

Marketing Team

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Stacey joined the firm in 2020 and is responsible for the marketing and communication efforts of Ventana Research.

Stacey Durden

VP of Marketing

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Riki Lawson

Senior Digital Marketing Manager

Finance & Revenue Team

Dana_Billingsley_Headshot_Updated

Dana is responsible for the management of the firm's revenue and cost operations across finance, accounting, administration and sales operations.

Dana Billingsley

VP of Finance & Administration

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Tony joined Ventana Research in 2019 and is responsible for growing the firm’s new business and revenue potential.

Tony Carrini

VP of Business Development

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Over three decades of experience and expertise in leading growth in revenue teams in analyst to investment firms.

Tucker Edmundson

SVP of Revenue

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Kirsten oversees the operations and alignment of the firm’s processes to achieve revenue goals across the organization.

Kirsten Ekman

Director of Revenue Operations

Jeff_L_2019

Over two decades of experience developing content and demand generation strategies to help clients better reach their markets through research and guidance.

Jeff Lynn

Senior Director of Client Development

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Lisa Lusk

Senior Manager of Business Performance

The Ventana eXperience (VX)

The Ventana eXperience (VX) represents who we are as a firm. It reflects our philosophy and how our firm operates daily, and it is built into our mission statement.

We do not take these words lightly. We believe there must be an empathic approach that extends across every touchpoint in the client journey, and that we must always act in accordance with five core principles:

1. We listen to your goals

2. We engage with your team

3. We align with your needs

4. We continually improve our services

5. We deliver on the value promised

To learn more about the Ventana eXperience,
Click Here