Product experiences are essential

Our expertise comes from our research that is not found anywhere else in the industry. It can help you make Product Experience Management impactful to your organization. Consider these insights as you look to assess and improve your Product Experience Management efforts.

Definition

Product Experience Management is the technology that provides the ability to consistently manage products and related information and experiences used in business processes internally and to consumers.

Research Fact

The top 2 reasons for using PIM were improving customer satisfaction and improving customer service

Best Practice

PIM and MDM can work together. While MDM is IT based, PIM should be chosen to support business users

 

Our guidance on Product Experience Management provides advice on how to embrace technology effectively. If you are ready to learn more about how we can help your efforts in Product Experience Management, check out our research below or reach out to us directly, and get started on your journey to excellence.

See our Latest Research