Thursday, May 4, 2017
Customers now expect to engage with organizations through more channels of communication, which creates problem of making engagement easy, personalized, in-context and consistent. Organizations therefore need to understand customer journeys at every level; from a macro perspective from marketing to sales, to service, and at a micro level; for example, resolving a billing inquiry.
Tuesday, March 28, 2017
Your IT Ops monitoring approaches – which may have been put in place as recently as only a few years ago – are no longer sufficient for today's complex hybrid cloud environments. Learn what has changed and why companies need to rethink their approaches to IT monitoring now – before it’s too late.
Tuesday, March 21, 2017
This webinar will highlight effective steps for preventing and fixing bad data, and processes to help ensure optimum integrity in your data. Best practices in data quality and real-world success stories will be featured.
Tuesday, February 28, 2017
Today’s CFOs are putting business travel expenses and indirect spend under the microscope to optimize cost savings and achieve operational excellence. But fragmented systems and processes make it difficult for business leaders to control corporate spend. These challenges demand radical changes in expense management.
Wednesday, February 15, 2017
Many early generation data lakes fail to progress from being unproven Hadoop experiments to enterprise-grade, business-ready analytic platforms. Slower-than-expected data onboarding, questionable data quality, and inadequate governance, security, and metadata of data in the lake all prevent IT teams from giving business users access to data in the lake. As a result, many first-generation data lake initiatives are never deployed to the business, and never impact the business or generate ROI in the ways envisioned.
Thursday, December 15, 2016
Robotic Process Automation is a new and exciting topic in the software industry. Simply defined, RPA describes the use of programming or analytical algorithms to execute the most appropriate action in an automated workflow, without human intervention. This webcast takes a look at RPA and separates myth from reality. We’ll explore the meaning of intelligent automation, its practical application for Finance and Accounting, and the role it plays in unleashing what we call the “Exceptional Accountant”.
Tuesday, December 6, 2016
Spreadsheets were a great 20th century invention but cannot address the needs of today’s tax departments. Will you be satisfied with the way you’re working now in five years? Ventana Research and Longview provide an in-depth discussion around the biggest risks for your organization in terms of evolving tax processes and strategies.
November 30, 2016
Fnd out about the latest trends and issues organisations are facing in delivering an omnichannel customer experience in an increasingly digital age.
New rules governing revenue recognition for contracts will go into effect for most companies in 2018. Companies that use even moderately complex contracts in their dealings with customers will find that in addition to changes in an organization’s contracting and accounting, also will need to examine their planning and budgeting processes.
Wednesday, March 22, 2017
ubscription based business models are creating predictable revenue streams and strategic advantage for your company. For your finance and sales teams however, subscription billing can also be the source of countless headaches and challenges. Data issues—such as fragmented systems, errors, and inconsistencies—make it difficult to master the increased complexities of invoicing and revenue recognition. Watch this on-demand webinar to see Intacct and guest speaker, Robert Kugel, SVP & Research Director at Ventana Research who will share industry research and findings that explain the root causes of challenges within the contract-to-collect cycle in a subscription world and how to overcome them.
Thursday, March 2, 2017
Customers are reaching out when they want, how they want – crossing channels, platforms and departments. Organizations and contact centers face an ever increasing challenge to provide exceptional customer experiences to everyone, every time.
Tuesday, February 28, 2017
If you’re evaluating LMS vendors, you probably already understand the importance of submitting a Request for Proposal (RFP). A well-thought out RFP can help you derive valuable insights that you need to evaluate your options and, ultimately, select the right LMS for your organization. You probably also understand that this process can be tedious, confusing, and extremely stressful – but it doesn’t have to be!
Wednesday January 25, 2017
The research firm Ventana specializes in analyzing the relationships between business and IT. In this exclusive webinar, Ventana presents findings about automation of composite reports and regulatory documents. You will learn: The complexities of creating composite financial reports, including weaving together data from multiple sources and ensuring collaborative workflow across teams How processes can be crafted alongside helpful technology to solve challenges related to complex reporting environments The advantages specifically around automation, including streamlined workflow, managing version control, simplified roll forward, and auditable data trails
Tuesday, December 13, 2016
Compensation is at the center of how every organization operates, and is at the center of hiring, retain, and fairly pay their workforce. But many struggle with managing their compensation programs. Mark Smith, CEO & Chief Research Officer, and Teri Zipper, Compensation Practice Leader, dive into how and why companies need to improve their compensation management programs.
Thursday , December 1, 2016
Attend a full day of Channel Data Management (CDM) Thought Leadership presented by Zyme Customers, Partners and Industry Leaders. Join Keynotes, Breakout Sessions, 1:1 meetings with Zyme’s executive & product team and conclude the day with a Networking Cocktail Reception looking over the Manhattan skyline.
Thursday, November 17th, 2016
According to Ventana Research, 37% of sales organizations find mobile access essential to sales compensation and over two thirds (68%) expect access to commissions earned, owed, and paid. Yet, many organizations still use outdated sales compensation processes and are failing to take advantage of mobile technology to improve productivity and maximize revenue.
October 20, 2016
Companies that bill monthly for only a moderately complex set of services will find that software with dedicated subscription billing functionality can provide their marketing and sales groups with a high degree of flexibility in creating offerings while reducing accounting department workloads. These companies are also likely to find that software specifically designed for subscription billing can facilitate their accounting and adoption of the new revenue recognition standard (ASC-606 in the United States and IFRS 15 in countries that use International Financial Reporting Standards) that will start going into effect in 2017 for public traded companies and for all organizations in 2018.