Upcoming Events and Live Webinars

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See some of our recent webinars

Embedded Analytics: Unleashing Insights Everywhere

Tuesday, April 2, 2019

When you’re using data to drive your competitive edge, you want to get analytics into the hands of as many teams as possible. That’s what embedded analytics does so well: It brings the results of analysis to the decision maker and to applications, workflow, and portals that run the business. And that results in smarter decisions, faster. A 2019 TDWI study reports that two-thirds of respondents cited embedding analytics as a top strategy. Ventana Research finds that 72% of research participants say it’s important to embed analytics in other applications or systems. In the webinar Embedded Analytics: Unleashing Insights Everywhere, industry thought leaders David Menninger from Ventana Research and Fern Halper from TDWI join Qlik® to discuss: what embedded analytics is—and why it makes such a big impact; embedded analytics in applications—and moving toward automation; business ecosystem expansion with analytics for supplier, partner, and customer portals; new business models using embedded analytics, including MSPs and data-as-a-service.

Gain the Customer Experience Benefits That You Deserve

Thursday, March 28, 2019

Exceptional CX is your brand’s competitive currency. Mark Smith, CEO of Ventana Research shares key insights you need to transform your contact center into a CX powerhouse. ​

Beyond Reporting: Harnessing Data to Power Decision-Making

Thursday, January 10, 2019

Join Robert Kugel, SVP & Research Director at Ventana Research, and Workiva as they explore identifing the four challenges that can limit FP&A from leveraging data outside of simple financial reporting, applying best practices to manage and prepare large volumes of data from multiple lines of business, and evaluating technologies that empower finance teams to efficiently and effectively conduct deeper, more meaningful analysis.

Trends in Augmented Reality for Sales and Marketing

Tuesday, December 18, 2018

Augmented Reality (AR) enhanced buying experiences across sales and marketing can create substantial business value by significantly improving engagement to prospects and customers. AR is a virtualized experience that involves computer-generated visualization of objects and information overlaid on real physical ones. Using AR in marketing and selling can provide immediate value as it generates revenue, reduces costs, and improves the buying experience by enhancing the understanding of products in a digital or virtual manner.

How to Improve the Budgeting Process in 2019

Thursday, December 13, 2018

Making budgeting easier for the budget owner should be an FP&A priority for 2019. Planning tools that make life easier for finance can be used to streamline the budgeting process for budget owners and the FP&A organization while increasing the accuracy and business value of plans and budgets. Robert Kugel of Ventana Research will outline a straightforward approach to improving the budgeting process that should be a welcome change in any organization.

A New Generation of Agent Experience Technology

Friday, December 7, 2018

Discover how today’s agent experience lacks ability to engage customers intelligently, why optimization of agents requires coaching, learning and performance objectives, where today’s WFO applications are falling short in enabling customer interactions, and more.

The Digital Finance Organization. Where should you start? How do you start?

Friday, December 7, 2018

In today’s world, real time data and data driven decision making is crucial for organizations to stay ahead of the competition. But, how does that apply directly to the office of finance and the CFO? Two words: Finance transformation. In this webinar Robert Kugel, SVP & Research Director at Ventana Research and Marco van der Kooij Managing Director and Modern Finance Transformation Solution Architect at ForSight Consulting, discuss why using the right technology is essential for successful Finance transformation.

Innovation for the Contact Center to Improve Customer Service

Friday, November 30, 2018

Discover how today’s contact centers are not designed to meet customer’s needs, why the cloud and collaborative technologies can innovate interactions, where organizations can prioritize new technology investments, and more

Redefining Sales Planning with Applied Artificial Intelligence with Ventana Research

Tuesday, November 27, 2018

Sales planning has traditionally been a game of guesswork with spreadsheets. With little or no data to validate the accuracy of one approach over another, sales and sales ops leaders often make their sales quota and capacity planning choices based on gut instinct, historical data, or simply based on what they used to do at their previous job. That approach needs to change today. In the era of using data to solve business problems with artificial intelligence (AI) and machine learning (ML), there exists an opportunity in sales planning to apply AI/ML to drive true quota and capacity to win. With sales planning being the foundation of SPM, organizations can evolve sales planning from a static and annual exercise to an ongoing, continuous planning process to drive bookings and capacity plans with a data-driven approach.

Embracing the New Digital Age of Sales Operations

Friday, November 16, 2018

Discover how sales operations is not enabled for achieving their full potential, why the effectiveness of sales is achieved through digital transformation, where enabling intelligence in sales operations maximizes performance, and more.

Catapult Field Sales Productivity in 2019

Thursday, November 15, 2018

Today's field teams know the importance of face-to-face customer engagement, but competing factors, out of their control, limit their success. Learn how leaders in field sales are using route and schedule optimization to guide their teams to success. Join us for our interactive webinar, on November 15th, as we explore how to unlock savings, productivity and, most importantly, revenue, in 2019, using the most advanced tools available in today’s marketplace. Mark Smith, CEO & Chief Research Officer at Ventana Research, will be joining the conversation to shed light on successful routing and scheduling trends we have observed over the past year. And Christy McDaniel, Sr. Salesforce.com Administrator at Shaw Industries, will give us the inside scoop on how routing optimization has changed the game for their field reps.

The Changing Role of the CFO

Friday, November 2, 2018

Industry leading presenters discuss the role of ERP as enabling technology and how to become more agile than ever to drive the changes required to deliver on expectations for your business.

New Lease Accounting Standards: Spreadsheets Are No Longer a Practical Option

Thursday, November 1, 2018

Are you ready for the new lease accounting standards going into effect in January 2019? If you’re still relying on spreadsheets, then the answer is probably no. Fortunately, you can get up to speed by watching this webinar replay. Leaders from Ventana Research, the University of Rochester, and Workday discuss what these new standards mean for your organization and how the right technology solution can help you maintain compliance.

Compensation: 2019 and Beyond

Tuesday, October 30, 2018

With 2019 planning well underway, companies and HR teams are looking further out. They need long-term HCM strategies that take advantage of AI, machine learning, and other innovations. In this webinar, experts from Ventana Research and PeopleFluent will share research-based guidance and industry expertise on compensation planning and management in the new digital era.

Innovations in Digital Experience Marketing

Friday, October 26, 2018

Discover why marketing effectiveness requires new techniques, how to achieve maximum top-of-the-funnel impact through digital experience marketing, where a focus on the digital experience in interactions and information will provide results, and more.

The Business of Work and Resource Management

Friday, October 12, 2018

Discover how today’s workforce is not enabled to achieve their full operational value, why new digital generation of technology is designed for intelligent work experience, where organizations need to prioritize the investments for optimal effectiveness, and more.

Innovating Voice of the Customer Technologies

Friday, September 28, 2018

Discover how organizations are not realizing the customers challenges of today, why today’s customer experience is creating disruptions in business, where digital transformation can innovate customer processes for optimized engagement, and more.

Improve Big Data Workloads with Apache Hadoop 3 and Containerization

Thursday, September 27, 2018

Apache Hadoop 3 continues to evolve to meet the requirements and challenges for mission-critical, large-scale data processing. One of these new features includes support for containerized workloads. Using containers for running big data workloads can make it easier to process, scale and manage large workloads. Join experts from Ventana Research and Hortonworks to see how we enable success to improve your big data workload processing.

Embed Analytics for More Informed Decisions

Thursday, July 26, 2018

Organizations have many goals for analytical processes, but disjointed systems often inhibit execution and results. A centralized analytics platform, embedded directly into line-of-business applications, addresses many of these issues and significantly improves an organization’s analytical effectiveness. Key takeaways from this webinar include: learning about various embedded use cases, including reporting, predictive , and machine learning scenarios; understanding the benefits of embedding analytics into existing application workflows; and discovering how contextualized insights, from across an organization, results in better decisions.

Boosting Sales Performance with Modern Learning Platforms

Thursday, July 26, 2018

The ultimate goal of any enterprise is to generate revenue. After all, revenue is what keeps the company going, pays employees’ salaries and enables it to invest in initiatives and tools that enable further growth. While meeting revenue targets sits on the shoulders of all of those within the organization, a business’s sales staff are those on the front lines, leveraging the insights of other departments to secure new customers and keep existing ones happy. It is therefore imperative that your sales staff has is trained effectively to ensure they’re communicating your product effectively to prospects in the field. Join Steve Goldberg, VP & Research Director of Human Capital Management Research at Ventana Research, and Nick Thomas, Docebo’s Sales Enablement Manager, on July 26 at 1PM EST for a number of insights designed to boost your sales performance with e-learning

Personalizing Rewards for a Superior Employee Experience

Wednesday, July 25, 2018

Designing rewards packages that help you recruit, engage, and retain top talent – the talent you need to succeed today and in the future – has never been more complicated. To stay competitive, compensation professionals are under increasing pressure to offer dynamic rewards packages tailored to the unique personal drivers of each employee. But in order to be successful, today’s rewards portfolios must balance employee preferences for different levels of base pay, long- and short-term incentives, equity comp, and even non-financial rewards with business demands, market forces, existing pay structures, and internal equity considerations.

Five Trends in Real Time Applications

Thursday, July 19, 2018

Real time and event-driven architectures are emerging as key components in developing streaming applications. Nearly half of organizations consider it essential to process event data within seconds of its occurrence. Yet less than one third are satisfied with their ability to do so today. Attend this free webinar featuring Dave Menninger of Ventana Research to learn from the firm’s benchmark research what streaming data is and why it is important. Guest speaker, Joanna Schloss will join to discuss how event streaming platforms deliver real time actionability on data as it arrives into the business. Join us to hear how other organizations are managing streaming data and how you can adopt and deploy real time processing capabilities.

ASC 606 and IFRS 16 – How You Can Leverage CPM For Compliance

Monday, July 16, 2018

If your company does business with contracts, you must comply with the new revenue recognition standards – ASC 606 and IFRS 16. Do you know how this will affect your business and finance department, and what steps you need to take to comply? For many companies, desktop applications like Excel will no longer be sufficient for revenue accounting or for planning, budgeting and reporting under these new standards. Join global tax consultancy firm, RSM US, and leading analyst firm, Ventana Research, as they outline: Changes and challenges with ASC 606, The 5-step revenue recognition model, Planning, budgeting, forecasting and reporting processes you will need to adapt, Compliance factors you face, and ERP systems leveraging CPM for compliancy.

Digital Commerce: Innovating with AI and Robotics

Thursday, May 3, 2018

The effectiveness of digital commerce is at risk today, with antiquated technology platforms eroding usability and making it difficult to focus on the customer and product experience. Advances in AI and machine learning have begun to deliver new methods to target recommendations to buyers and improve the organization’s engagement with them through voice- and chat-based conversational bots. Will your organization invest and deliver a commerce experience that engages customers and optimizes the interactions for your revenue potential?

Meet the Robotic Generation of Sales Performance Management

Thursday, April 26, 2018

Disparate applications and data sets create barriers with antiquated SFA make it difficult for Sales to know how it is performing and what it should be doing to improve performance. Now, though, a new generation of robotics- and AI-enabled sales performance management applications are now available to help maximize the organization’s sales potential. Applying machine learning and analytics with the right level of automation can create engagement and levels of productivity not possible using yesterday’s approach to sales performance management. Will you invest into your sales organizations effectiveness and motivate them to improve?

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