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    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

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        Press Releases and Media Access

        Ventana Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.

        In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:

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        If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.

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        Ventana Research Press Releases

        Ventana Research today released its 2018 Value Index for Contact Center in the Cloud, a quantified, research-based index evaluating technology, both vendors and products. The Contact Center in the Cloud Value Index assesses product adequacy for a broad range of contact center needs ranging from handling, capturing, analyzing and optimizing customer interactions to engagement, operations and agent management.

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        Topics: Customer Experience, Marketing, Voice of the Customer, Contact Center, agent engagement

        Ventana Research announced today that nominations are open for its 2018 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their clients. Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

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        Topics: Big Data, Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Innovation Awards, Digital Technology, Operations & Supply Chain

        Ventana Research today launched its newest market research study, designed to examine the current state and future of payroll management. This research will remedy the lack of adequate empirical information on the deployment and use of payroll management processes and systems and will produce insights on how to meaningfully advance payroll operations.

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        Topics: HCM, Human Capital Management, Human Resources Management, WFM, HR, HRMS, Workforce Management, HRIS, Payroll Management, Payroll Optimization

        Ventana Research announced today that nominations are open for its 2018 Digital Leadership Awards. These Awards, presented annually, honor technology and business leaders that are championing and implementing advanced business practices and technology to drive better results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

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        Topics: Sales, Customer Experience, Human Capital Management, Marketing, Office of Finance, Analytics, Data, Digital Technology, Operations & Supply Chain

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