Services for Organizations

Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

Consulting & Strategy Sessions

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    Services for Investment Firms

    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

    Consulting & Strategy Sessions

    Ventana On Demand

      Services for Technology Vendors

      We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

      Analyst Relations

      Demand Generation

      Product Marketing

      Market Coverage

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        Insurance

        Our Expertise

        The need for insurance organizations to modernize their digital computing environment requires business and technology investments that can innovate and streamline its processes. To ensure your digital effectiveness requires insights to how the entire set of policy and billing processes provide the most effective financial and revenue performance. Effective digital environments that maximize technology investments and provide the policy holder experiences desired by consumers for optimal direct engagement and through agencies. How insurance organizations unify their agents and customer interactions through applications at every touchpoint requires digital platforms that provide insights from analytics and data and is one part of the essential path forward to achieve its objectives.

        Ventana Research offers expertise and research-based guidance to help insurance organizations through our business and technology advisory to use our subject-matter expertise and meet the business resilience required to reach optimal outcomes. Going beyond traditional digital transformation consulting approaches requires the experience of how to gain the return on the organization’s resources and digital technology investments. Ventana Research can help.

        Contact us to learn more.

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        By 2024, a larger majority of customer interactions in insurance industry will take place using digital channels instead of traditional voice calls.
        Keith Dawson

        Keith Dawson

        Director of Research, Customer Experience

        Industry Insights

        Research Perspective
        Delivering a Superior Employee Experience in the Insurance Industry

        Engaged employees are important in the insurance industry because even modest improvements in productivity can translate into increases in incremental value.

        Industry Perspective
        Business Trends in the Insurance Industry

        Ventana Research names three key business trends every insurance organization should consider as part of the journey toward better outcomes.

        Research Perspective
        Selecting a Cloud Data Integration Platform for Insurers

        Integrating cloud-based data with data inside the enterprise is increasingly important to many insurance organizations, yet many rely on exporting data to spreadsheets and text files for this purpose.

        Market Perspective
        Technology Trends in the Insurance Industry

        Ventana Research names three key technology trends every insurance organization should consider as part of the path forward to achieve its objectives.

        eBook
        Customer Engagement in the Digital Insurance Age

        For insurance organizations seeking to improve customer retention, our research finds that the top two priorities are to improve customer engagement and experiences.

        White Paper
        Digitize Pricing to Optimize Profitability for Insurance

        Pricing is an ongoing source of anxiety for insurance organizations because pricing decisions have a direct impact on sales volumes, revenue and profitability.

        Research Perspective
        The Impact of AI on Finance and Accounting in Insurance

        Futurists and software vendors have been pointing to a day when artificial intelligence using machine learning will help guide insurance organizations.

        Industry Agenda

        Ventana Research provides a subject matter expertise-based Market Agenda built from our industry experience and market research methodology to provide business and technology insights for your vertical industry. This foundation provides actionable information and guidance to help you identify opportunities for continuous improvement. Unlike other industry analyst firms that do not have an agenda and are easily biased by their clients, we take pride in our passion for excellence and independence to reliably guide your strategy and plans.

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        Want to see our plans for business and technology this year?
        DOWNLOAD THE INDUSTRY AGENDA

         

        Ready to engage?

        We provide insights and guidance across business and technology. We can help your organization; the first step is to reach out to a member of our team and see how we can help.

        Contact Us