PLEASANTON, Calif.- November 30, 2010 -New benchmark research released today by Ventana Research indicates that while an array of customer analytics are used by organizations, most focus on cost containment rather than bottom-line business issues, limiting the maturity of business use of analytics in customer-facing operations.
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Ventana Research Press Releases
PLEASANTON, Calif. - November 16, 2010 - Ventana Research today released its 2010 Value Index for Financial Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable organizations to ascertain the value to them of applications for addressing financial performance management. Using the Value Index, businesses and their finance organizations will be able to evaluate...
PLEASANTON, Calif. - November 10, 2010 - Ventana Research today is announcing the Leaders in the 2010 Leadership Awards, recognizing those organizations that have most effectively achieved success through using people, processes, information and technology and applying best practices within specific business and technology categories. The Leadership Awards recognize pioneers and leaders - organizations and individuals that exemplify the understanding that the successful management of their...