Market Perspectives

We are happy to share some insights aboutDayforce drawn from our latest market research, Ventana Research Buyers Guide: Workforce Management, which assesses how well providers’ offerings meet buyers’ requirements. 

We are happy to share some insights aboutOracle drawn from our latest market research, Ventana Research Buyers Guide: Workforce Management, which assesses how well providers’ offerings meet buyers’ requirements.

We are happy to share some insights aboutADP drawn from our latest market research, Ventana Research Buyers Guide: Workforce Management, which assesses how well providers’ offerings meet buyers’ requirements.

The sales engagement software landscape is undergoing significant transformations driven by advancements in artificial intelligence (AI), a shift towards value-based selling, the importance of human connection and the strategic utilization of customer data. AI impacts the sales process by automating a large portion of tasks such as logging sales data and scoring leads, thus allowing sales teams to focus on high-value activities. This integration of AI tools makes sales processes more efficient,...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise’s success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise’s success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise’s success and championed...

The 16th annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise’s success and championed...

The 16th annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise’s success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise’s success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise's success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise's success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise's success and championed...

The 16th Annual Ventana Research Digital Leadership Awards recognize enterprises and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business applications or technology that contribute significantly to improved efficiency, productivity and the performance of their enterprise. This prestigious award recognizes leaders and pioneers who have contributed to their enterprise's success and championed...

We are happy to share some insights about Neeyamodrawn from our latest market research, Ventana Research Buyers Guide: Global Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

The increase in global competition is affecting the business-to-business market, with a heightened emphasis on margins due to the complexities of managing across various selling channels. Because of this, there is growing interest in price optimization across a broad range of organizations and industries. In this context, Vendavo distinguishes itself as a specialized pricing vendor, delivering customized price management and optimization software to meet the varied demands of B2B organizations.

We are happy to share some insights about Gustodrawn from our latest market research, Ventana Research Buyers Guide: Global Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Papaya Globaldrawn from our latest market research, Ventana Research Buyers Guide: Global Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Ripplingdrawn from our latest market research, Ventana Research Buyers Guide: Global Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about CloudPaydrawn from our latest market research, Ventana Research Buyers Guide: Global Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Paycomdrawn from our latest market research, Ventana Research Buyers Guide: Domestic Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Paycordrawn from our latest market research, Ventana Research Buyers Guide: Domestic Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Paychexdrawn from our latest market research, Ventana Research Buyers Guide: Domestic Payroll, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Paylocitydrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Infordrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Workdaydrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Ceridiandrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about SAPdrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about UKGdrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracledrawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about ADP drawn from our latest market research, Ventana Research Buyers Guide: Payroll Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Preciselydrawn from our latest market research, Ventana Research Buyers Guide: Data Observability, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Collibradrawn from our latest market research, Ventana Research Buyers Guide: Data Observability, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Acceldatadrawn from our latest market research, Ventana Research Buyers Guide: Data Observability, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Monte Carlodrawn from our latest market research, Ventana Research Buyers Guide: Data Observability, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Riverydrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Stonebranchdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Prefectdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Sigma Computingdrawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Infoworks.iodrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Y42drawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Infordrawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Hitachi Vantaradrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about GoodData drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Astronomerdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about ThoughtSpot drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Matilliondrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Incorta drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about StreamSetsdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Googledrawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about AWSdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about insightsoftware drawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about AWS drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAPdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Infor drawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Cloud Software Group drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about BMCdrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Wolters Kluwer drawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Pyramid Analytics drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Googledrawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Prophix Software drawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about insightsoftwaredrawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Vena Solutions drawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Databricks drawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Idera drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Planfuldrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Alteryx drawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Sisense drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Workdaydrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Microsoft drawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAS drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about OneStream Softwaredrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about DataKitchen drawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about MicroStrategy drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Board Internationaldrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about IBM drawn from our latest market research, Ventana Research Buyers Guide: DataOps, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Zoho drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Microsoft drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about IBMdrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Tableau (Salesforce) drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Anaplandrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Domo drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAPdrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Qlik drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracledrawn from our latest market research, Ventana Research Buyers Guide: Business Planning, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Oracle drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Microsoft drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about IBM drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Zoom drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAP drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about AWS drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Twilio drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Mitel drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Alvaria drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about 8x8 drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Enghouse Interactive drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Vonage drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Dialpad drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Cisco drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Avaya drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about RingCentral drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Emplifi drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Salesforce drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

Contract life cycle management software is not new, operating since the ‘80s as a document management and process application. It got a boost in popularity from the launch of customer relationship management systems in the ‘90s and the cloud in the 2000s. But the advent of digitizing contracts – as opposed to an electronic version (such as a PDF) attached to an account – gave rise to a new generation of CLM providers, such as Evisort.

We are happy to share some insights about Five9 drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Talkdesk drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about LiveVox drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Content Guru drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Verint drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Genesys drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about NICE drawn from our latest market research, Ventana Research Buyers Guide: Contact Center Suites, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAP drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Salesforce drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Xactlydrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Board International drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Anaplan drawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

We are happy to share some insights about Varicentdrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracledrawn from our latest market research, Ventana Research Buyers Guide: Revenue Performance Management, which assesses how well vendors’ offerings meet buyers’ requirements. 

Demand for e-learning and online training is steadily growing, fueling the need for richer content that is easy to acquire. Training software has been available across a variety of industries since the invention of the personal computer and the internet, just on a much smaller scale. The demand for online education and training applications has grown steadily due to the flexibility and accessibility they offer, especially in light of the shift to remote work.

JAGGAER offers cloud-based software for sourcing and purchasing that is designed to organize and manage the processes in which organizations buy goods or services from their suppliers. When those items are used to create an organization’s products or services, it is called direct or strategic spend, while buying things like office supplies and computers needed to operate the organization is called indirect spend. For a business that deals in products, direct spend is a significant element of...

As an organization transitions from being smaller and more informally managed to a larger business, it typically needs formal processes and controls. These ensure accurate financial reporting and protect the organization’s assets. These controls include, for example, systematic reviews and approvals, a second signature for the disbursement of material amounts, supervision when creating and removing customer accounts and three-way matching of invoices.

Delivering exceptional customer support is crucial for organizations across industries, and this need has grown significantly in recent years. As customer experience support has become more prominent, there has been a push to align service, sales and marketing departments to provide a seamless, omnichannel experience.

Work management software organizes tasks and activities, project planning and resource management in a platform tailored to meet the needs of specific teams. The category sprang from the need to manage projects more efficiently, streamlining time expenditures and communication while enhancing accountability and trust among the workforce. Wrike offers a unified platform that enables workers to coordinate and collaborate in one place, connecting tasks and working together effectively.

Tools that enable successful customer experiences are undergoing speedy, innovative transformations. CX has emerged as a critical focus for businesses across industries, and organizations have recognized the importance of delivering exceptional experiences to attract and retain customers in an increasingly competitive landscape. Medallia is one vendor serving those needs across a wide range of industries, including retail, hospitality, financial services and healthcare.

The management of work revolves around the myriad of details related to tasks including reviewing and responding to emails, updating documents and spreadsheets, and working from handwritten or siloed to-do lists. These traditional methods, however, can easily cause information silos and disconnected aspects of coordination across people and locations. The implementation of work management technology that not only manages projects but also promotes collaboration amongst the workforce can keep...

Over the last several years, the contact center industry has been experiencing significant transformation due to evolving customer expectations, the rapid growth of digital channels, data security concerns, scalability requirements, and regulatory compliance. Today’s contact center agents play a vital role in building customer relationships, but they often find themselves handling increasingly more complex interactions due to the reasons listed above.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

We are happy to share some insights about Maxio drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

We are happy to share some insights about Ordway drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

We are happy to share some insights about OneBill drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about FastSpring drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Recurly drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.

We are happy to share some insights about RecVue drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about CloudSense drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about LogiSense drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

In recent years, organizations have leaned into automation as a way to improve customer service operations. Automation in any process is a key stepping-stone to a higher level of efficiency needed to help balance the high costs of mass personalized service against its revenue benefits. One of the key players in this space is Uniphore, a software vendor specializing in service automation.

We are happy to share some insights about NetSuite drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Vindicia drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Chargebee drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Aria Systems drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Zuora drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Zoho drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Conga drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAP drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Gotransverse drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Salesforce drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Certinia, formerly FinancialForce, drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracle drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about BillingPlatform drawn from our latest Value Index research, Ventana Research Value Index: Subscription Management, which assesses how well vendors’ offerings meet buyers’ requirements.

Microsoft quietly entered the contact center market in 2022, building on steady development of support tools and the acquisition of Nuance to offer a modern, digital-first, contact-center-in-the-cloud suite called the Microsoft Digital Contact Center Platform. This comes at a time when the market for contact center operational systems is in flux due to shifts in how consumers behave and the advancement of core technologies that disrupt traditional ways of doing business. Vendors in the space...

We are happy to share some insights about Paylocity drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Infor drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about HiBob drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about PeopleFluent drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about UKG drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

Twilio is a technology provider in the cloud communication and customer engagement industries. Founded in 2008, the company has grown to serve over 190,000 customers worldwide, including large enterprises in technology, healthcare, finance and retail. Twilio's platform enables organizations to communicate with customers across various channels, including voice, text, email and video.

We are happy to share some insights about Ceridian drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

PROS is an award-winning provider of artificial intelligence-powered pricing and revenue management software applications. The PROS platform is designed to help organizations optimize pricing and revenue management capabilities. The platform uses AI and machine learning to analyze large amounts of data and provide businesses with insights into pricing trends, customer behavior and market dynamics. With this information, organizations can make data-driven pricing decisions that maximize revenue...

We are happy to share some insights about Workday drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Salary.com drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Unit4 drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Payscale drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

The use of technology to manage source-to-pay as an end-to-end process beginning with vendor selection has grown significantly over the past five years. (Procure-to-pay is a related process that begins after vendor selection and P2P is a commonly used abbreviation covering both.) Organizations are looking to increase efficiency while promoting greater effectiveness by strategically taking early payment discounts, having more immediate and deeper insight into spend to achieve greater control and...

Contentsquare is a digital experience analytics platform provider that helps organizations understand and optimize a customer’s digital journey. The company's platform provides customer behavior analysis, experience optimization and personalization, all of which help businesses improve digital experiences.

We are happy to share some insights about beqom drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAP drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Cegid Group drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about ADP drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about D2L drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracle drawn from our latest Value Index research, Ventana Research Value Index: Total Compensation Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Axonify drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

The management and effectiveness of work is a priority for every organization, but the technology in use may not be helpful in reaching these goals. Challenges in outdated work management tools can arise when projects switch hands between various roles and departments, resulting in tasks and dependencies being transitioned without full information on items like deadlines and resources. Basic methods, such as assigning tasks via email, cannot be tracked, analyzed or viewed by other workers. By...

We are happy to share some insights about insightsoftware drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about 360Learning drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

The use of technology to manage procure-to-pay as an end-to-end process has grown significantly over the past five years as organizations look to increase efficiency while promoting greater effectiveness. Beyond efficiency gains, benefits include strategically maximizing early payment discounts, having more immediate and deeper insight into spend to achieve greater control and optimizing supplier relationships. The related and often interchangeable term, source-to-pay, views the process...

We are happy to share some insights about Precisely drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Workday drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Oracle drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Degreed drawn from our latest Value Index research, Ventana Research Value Index: Learning Management which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Sales Layer drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Absorb LMS, drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Perfion drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

Today, technology has the ability to significantly increase the efficiency with which organizations handle expenditures while simultaneously containing costs, increasing controls and improving visibility into where the money is going. Procure-to-pay software enables organizations to manage the end-to-end process of requesting, procuring, receiving and paying for goods and services. The related and often interchangeable category of source-to-pay software begins with the process of securing the...

We are happy to share some insights about Oracle drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about IBM from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about CrossKnowledge drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Contentserv drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about SAP drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Bluestone PIM drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.

We are happy to share some insights about Adobe drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.