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        Market Perspectives

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        Cloud Software Group is Vendor of Merit in Analytics and Data Buyers Guide

        We are happy to share some insights about Cloud Software Group drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

        We recently published five Ventana Research 2023 Analytics and Data Buyers Guides, an assessment of technology vendors and products that provide individual and combinedVR_BG_AD_Merit analytics and data, augmented analytics, collaborative analytics, embedded analytics and mobile analytics and platform support.

        At Ventana Research, we continue to believe that, for most use-cases, there is a clear choice for analytics and data platforms for any use in your organization. We developed five technology assessments and buyers guides to focus on overall analytics and data requirements as well as specific augmented analytics, collaborative analytics, mobile analytics and embedded analytics use-cases.

        In all of our Buyers Guides, we utilize a structured research methodology called the Value Index that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and vendor selection process for analytics and data. We evaluated Cloud Software Group and 21 other vendors in seven categories, five relevant to the product (adaptability, capability, manageability, reliability and usability) and two related to the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our benchmark research on analytics and data.

        In the overall Analytics and Data Buyers Guide, our analysis classified Cloud Software Group as a vendor of Merit, ranking 15th in the overall research at 57.4%. Cloud Software Group’s best performance came in Product Ventana_Research_BG_AD_Cloud_Software_Group_2023Experience at 59.8%, ranking 13th, due in part to its sixth-place ranking in Reliability. In Customer Experience, Cloud Software Group placed 15th at 43.9% due to low performance in Validation. Cloud Software Group did not participate in the RFI process.

        Cloud Software Group’s Product Experience was impacted by its 56.2% performance in Manageability, where it could provide better support for non-IT administrators. Customer Experience was impacted by its 40.7% performance in Validation, where it could provide better information about customer references and material about its customer experiences.

        Cloud Software Group performed best in Product Experience, notably in Reliability, where its 74.2% performance was due to its ability to manage and optimize performance including batch and streaming. In addition, Cloud Software Group’s strong presentation functionality led to its 58.9% performance in Capability.

        In the Augmented Analytics Buyers Guide, our analysis classified Cloud Software Group as a vendor of Merit, ranking 16th in the overall research at 52.4%. Cloud Software Group’s best performance came in Product Ventana_Research_BG_Augmented_Analytics_Cloud_Software_Group_2023Experience at 54.2%, ranking 16th, due in part to its sixth-place ranking in Reliability. In Customer Experience, Cloud Software Group placed 15th at 43.9% with a 40.7% performance in Validation. Cloud Software Group did not participate in the RFI process.

        Cloud Software Group’s Product Experience was impacted by its 49.1% performance in Capability, where it could provide more NLP functionality. Customer Experience was impacted by its 40.7% performance in Validation, where it could improve availability of information about customer references and material about its customer experiences.

        Cloud Software Group performed best in Product Experience, notably in Reliability, where its 74.2% performance was due to its ability to manage and optimize performance, including batch and streaming. In addition, Cloud Software Group’s customization and configuration functionality contributed to its 61.2% performance in Adaptability.

        In the Collaborative Analytics Buyers Guide, our analysis classified Cloud Software Group as a Vendor of Merit, ranking 14th in the overall research at 51.4%. Cloud Software Group’s best performance came in Product Ventana_Research_BG_Collaborative_AD_CloudSoftwareGroup_2023Experience at 53.6%, ranking 13th, due in part to its sixth-place ranking in Reliability. In Customer Experience, Cloud Software Group placed 15th at 43.9% due to low performance in Validation. Cloud Software Group did not participate in the RFI process.

        Cloud Software Group’s Product Experience was impacted by its 44.0% performance in Capability, where it could provide more functionality for assigning and tracking tasks. Customer Experience was impacted by its 40.7% performance in Validation, where it could provide better information about customer references and material about its customer experiences.

        Cloud Software Group performed best in Product Experience, notably in Reliability, where its 74.2% performance was due to its ability to effectively manage and optimize performance including batch and streaming. In addition, Cloud Software Group’s broad customization and configuration functionality contributed to its 61.2% performance in Adaptability.

        In the Embedded Analytics Buyers Guide, our analysis classified Cloud Software Group as a vendor of Merit, ranking 14th in the overall research at 60.2%. Cloud Software Group’s best performance came in Product Ventana_Research_BG_Embedded_AD_CloudSoftwareGroup_2023Experience at 63.5%, ranking 14th, due in part to its sixth-place ranking in Reliability. In Customer Experience, Cloud Software Group placed 15th at 43.9% due to low performance in Validation. Cloud Software Group did not participate in the RFI process.

        Cloud Software Group’s Customer Experience was impacted by its 40.7% performance in Validation, where it could provide better information about customer references and material about its customer experiences. Product Experience was impacted by its 19th place ranking in Manageability, where it could offer more support for non-IT administrators.

        Cloud Software Group performed best in Product Experience, notably in Reliability, where its 74.2% performance was due to its ability to manage and optimize performance, including batch and streaming. In addition, Cloud Software Group’s robust customization and API functionality contributed to its 64.9% performance in Capability.

        In the Mobile Analytics Buyers Guide, our analysis classified Cloud Software Group as a vendor of Merit, ranking 13th in the overall research at 58.4%. Cloud Software Group’s best performance came in Product ExperienceVentana_Research_BG_Mobile_AD_CloudSoftwareGroup_2023 at 61.2%, ranking 14th, due in part to its sixth-place ranking in Reliability. In Customer Experience, Cloud Software Group placed 15th at 43.9% due to low performance in Validation. Cloud Software Group did not participate in the RFI process.

        Cloud Software Group’s Product Experience was impacted by its 56.2% performance in Manageability, where it could provide better support for non-IT administrators. Customer Experience was impacted by its 40.7% performance in Validation, where it could provide better information about customer references and material about its customer experiences.

        Cloud Software Group performed best in Product Experience, notably in Reliability, where its 74.2% performance was due to its ability to manage and optimize performance including batch and streaming. In addition, Cloud Software Group’s strong presentation functionality and support for collaboration on mobile devices contributed to its 61.1% performance in Capability.

        This assessment was based on Spotfire, Version 12.5, and was available in June of 2023.

        This research-based index is the most comprehensive assessment of the value of analytics and data software in the industry. Technology buyers can learn more about how to use our Buyers Guide by clicking here and included vendors that wish to learn more can click here. Click below to read the individual reports:

        Analytics and Data Buyers Guide

        Augmented Analytics Buyers Guide

        Collaborative Analytics Buyers Guide

        Embedded Analytics Buyers Guide

        Mobile Analytics Buyers Guide

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        ISG Software Research, part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the ISG Software Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Sign up for free community membership to receive email notifications on research and insights.

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          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity to ensure it delivers reliable and actionable insights. It is reviewed and edited by the firm’s product management team and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Market Perspective before it is published. If you have any issue with a Market Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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