Welcome back -

Services for Organizations

Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

Consulting & Strategy Sessions

Ventana On Demand

    Services for Investment Firms

    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

    Consulting & Strategy Sessions

    Ventana On Demand

      Services for Technology Vendors

      We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

      Analyst Relations

      Demand Generation

      Product Marketing

      Market Coverage

      Request a Briefing


        Market Perspectives

        << Back to Blog Index

        Dayforce is Exemplary in Workforce Management Basics Buyers Guide

        We are happy to share some insights about Dayforce drawn from our latest market research, Ventana Research Buyers Guide: Workforce Management, which assesses how well providers’ offerings meet buyers’ requirements.  

        We recently published two Ventana Research Workforce Management Buyers Guides, an assessment of technology providers and products that provide individual and combined VR_BG_WFMBasics_Logo_2024human capital management and workforce management platform support. At Ventana Research, we continue to believe that, for most use-cases, there is a clear choice for workforce management platforms for any use in your enterprise. We developed two technology assessments and buyers guides to focus on Basics and Suite platforms. 

        In all of our Buyers Guides, we utilize a structured research methodology called the Value Index that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and provider selection process for workforce management basics and suites. We evaluated ADP in seven categories, five relevant to the product (adaptability, capability, manageability, reliability and usability) and two related to the provider (TCO/ROI and provider validation).  

        In the Workforce Management Basics Buyers Guide, our analysis classified Dayforce as an Overall Leader and Exemplary provider, receiving an overall grade of A with an 87.6%Ventana_Research_BG_WFMBasics_Dayforce_2024 performance. Dayforce’s best grouped results came in Product Experience at 89.1% performance and an A grade due in part to its A+ in Usability. In Customer Experience, Dayforce received a B++ grade with a 78.8% performance due to its 79.2% performance in Validation. Dayforce was designated an Overall Leader and Leader in Product Experience, Adaptability, Capability and Usability. 

        Dayforce’s A grade in Product Experience was impacted by its B+ in Adaptability, where it could improve the role or roles that, by design can, customize and the degree of configuration. Customer Experience was impacted by its B++ in TCO/ROI, where it could simplify the breadth of description and documentation for identifying and quantifying achievable cost savings. 

        Dayforce performed best in Product Experience as a Leader with an A grade, notably receiving an A+ in Usability due to the limited time required to execute tasks through screen design and flow due to its supportive and adaptive capabilities in user experience. Dayforce performed well in Customer Experience with a B++ grade, notably receiving a B++ in Validation due to the appropriateness of balance of vendor/partner services. 

        In the Workforce Management Suites Buyers Guide, our analysis classified Dayforce as an Innovative provider, receiving an overall grade of A- with an 86.3% performance. Dayforce’sVentana_Research_BG_WFMSuites_Dayforce_2024 best grouped results came in Product Experience with an 87.4% performance and an A-, due in part to its A+ in Usability. In Customer Experience, Dayforce received a B++ with a 78.8% performance due to its 79.2% performance in Validation. Dayforce was designated a Leader in three of the 10 possible categories, including Product Experience, Adaptability, Capability and Usability. 

        Dayforce’s A- grade in Product Experience was impacted by its B+ in Adaptability, where it could improve the roles that can customize the system and the degree of configuration. Customer Experience was impacted by its B++ in TCO/ROI, where it could simplify the breadth of description/documentation for identifying and quantifying achievable cost savings. 

        Dayforce performed best in Product Experience as a Leader with an A-, notably receiving an A+ in Usability due to its supportive and adaptive capabilities in user experience. Dayforce’s user experience also minimizes time required to execute tasks through screen design and flow, which led to the high performance in this category. Dayforce performed best in Customer Experience with a B++ grade, notably in Validation, receiving a B++ due to the appropriateness of balance of vendor/partner services. 

        This assessment was based on Dayforce Workforce Management, v. 2024.1.0, released February 2024.  

        This research-based guide is the most comprehensive assessment of the value of workforce management software in the industry. Technology buyers can learn more about how to use our Buyers Guide by clicking here and included software providers that wish to learn more can click here. Click below to read the individual executive summaries: 

        Workforce Management Basics 

        Workforce Management Suites 

        Ventana Research

        Ventana Research

        Ventana Research, now part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the Ventana Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Sign up for free community membership to receive email notifications on research and insights.

        JOIN OUR COMMUNITY

        Our Market Perspective Policy

        • Ventana Research’s Market Perspectives are fact-based analysis and guidance on a vendor’s business, industry and technology trends. Each Market Perspective presents the view of Ventana Research using its established subject matter expertise on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity to ensure it delivers reliable and actionable insights. It is reviewed and edited by the firm’s product management team and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Market Perspective before it is published. If you have any issue with a Market Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

        View Policy

        Subscribe to Email Updates

        Posts by Topic

        see all


        Market Perspectives Archive

        See All