We are happy to share some insights about Pyramid Analytics drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.
We recently published five Ventana Research 2023 Analytics and Data Buyers Guides, an assessment of technology vendors and products that provide individual and combined
analytics and data, augmented analytics, collaborative analytics, embedded analytics and mobile analytics and platform support.
At Ventana Research, we continue to believe that, for most use-cases, there is a clear choice for analytics and data platforms for any use in your organization. We developed five technology assessments and buyers guides to focus on overall analytics and data requirements as well as specific augmented analytics, collaborative analytics, mobile analytics and embedded analytics use-cases.
In all of our Buyers Guides, we utilize a structured research methodology called the Value Index that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and vendor selection process for analytics and data. We evaluated Pyramid Analytics and 21 other vendors in seven categories, five relevant to the product (adaptability, capability, manageability, reliability and usability) and two related to the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our benchmark research on analytics and data.
In the overall Analytics and Data Buyers Guide, our analysis classified Pyramid Analytics as an Innovative vendor, ranking 14th in the overall research at 57.9%. Pyramid Analytics’s best performance came in Product Experience at
63.3%, ranking 11th, due in part to its seventh-place ranking in Usability. In Customer Experience, Pyramid Analytics placed 22nd at 28.40% due to low performance in TCO/ROI and Validation. Pyramid Analytics fully participated in the RFI process.
Pyramid Analytics’s Product Experience was impacted by its 60.0% performance in Adaptability, where it could provide more configuration and customization capabilities. Customer Experience was impacted by its 28.0% performance in Validation, where it could provide more information about its customer experience and its product roadmap. In TCO/ROI, it could provide more tools to help prospects calculate TCO.
Pyramid Analytics performed best in Product Experience, notably in Usability, where its 72.7% performance was due to its support for a variety of personas and collaboration. In addition, Pyramid Analytics’s mobile functionality led to its 61.7% performance in Capability. It also performed well in collaborative analytics and decision-making support.
In the Augmented Analytics Buyers Guide, our analysis classified Pyramid Analytics as an Innovative vendor, ranking 13th in the overall research at 55.3%. Pyramid Analytics’s best performance came in Product Experience at 
60.9%, ranking ninth, due in part to its seventh-place ranking in Usability. In Customer Experience, Pyramid Analytics placed 22nd at 28.40% due to low performance in TCO/ROI and Validation. Pyramid Analytics fully participated in the RFI process.
Pyramid Analytics Product Experience was impacted by its 60.0% performance in Adaptability, where it could provide more configuration and customization capabilities. Customer Experience was impacted by its 28.0% performance in Validation, where it could provide more information about its customer experience and its product roadmap. In TCO/ROI it could provide more tools to help prospects calculate TCO.
Pyramid Analytics performed best in Product Experience, notably in Usability, where its 72.7% performance was due to its support for a variety of personas and collaboration. In addition, Pyramid Analytics’s natural language query, AutoML and guided analytics led to its 57.1% performance in Capability.
In the Collaborative Analytics Buyers Guide, our analysis classified Pyramid Analytics as an Innovative vendor, ranking 11th in the overall research at 54.8%. Pyramid Analytics’s best performance came in Product Experience
at 62.1%, ranking ninth, due in part to its sixth-place ranking in Capability. In Customer Experience, Pyramid Analytics placed 22nd at 28.40% due to low performance in TCO/ROI and Validation. Pyramid Analytics fully participated in the RFI process.
Pyramid Analytics Customer Experience was impacted by its 28.0% performance in Validation, where it could provide more information about its customer experience and its product roadmap. In TCO/ROI, it could provide more tools to help prospects calculate TCO. Product Experience was impacted by its 60.0% performance in Adaptability, where it could provide more configuration and customization capabilities.
Pyramid Analytics performed best in Product Experience, notably in Usability, where its 72.7% performance was due to its support for a variety of personas and collaboration. In addition, Pyramid Analytics’s annotating and sharing analyses as well as posting them to discussion groups contributed to their sixth-place ranking in Capability.
In the Embedded Analytics Buyers Guide, our analysis classified Pyramid Analytics as a vendor of Merit, ranking 15th in the overall research at 58.9%. Pyramid Analytics’ best performance came in Product Experience at 
64.9%, ranking 12th, due in part to its seventh-place ranking in Usability. In Customer Experience, Pyramid Analytics placed 22nd at 28.40% due to low performance in TCO/ROI and Validation. Pyramid Analytics fully participated in the RFI process.
Pyramid Analytics Product Experience was impacted by its 60.0% performance in Adaptability, where it could provide more configuration and customization capabilities. Customer Experience was impacted by its 28.0% performance in Validation, where it could provide more information about its customer experience and its product roadmap. In TCO/ROI, it could provide more tools to help prospects calculate TCO.
Pyramid Analytics performed best in Product Experience, notably in Usability, where its 72.7% performance was due to its support for a variety of personas and collaboration. In addition, Pyramid Analytics’ flexible administration and configuration functionality contributed to its 65.6% performance in Manageability.
In the Mobile Analytics Buyers Guide, our analysis classified Pyramid Analytics as a vendor of Merit, ranking 14th in the overall research at 57.9%. Pyramid Analytics’s best performance came in Product Experience at 63.5%,
ranking 13th, due in part to its seventh-place ranking in Usability. In Customer Experience, Pyramid Analytics placed 22nd at 28.40% due to low performance in TCO/ROI and Validation. Pyramid Analytics fully participated in the RFI process.
Pyramid Analytics’s Product Experience was impacted by its 60.0% performance in Adaptability, where it could provide more configuration and customization capabilities. Customer Experience was impacted by its 28.0% performance in Validation, where it could provide more information about its customer experience and its product roadmap. In TCO/ROI, it could provide more tools to help prospects calculate TCO.
Pyramid Analytics performed best in Product Experience, notably in Usability, where its 72.7% performance was due to its support for a variety of personas and collaboration. In Capability, Pyramid Analytics’s 61.8% performance was due in part to good interactivity, a variety of visualizations and mobile support for collaborative and augmented analytics.
This assessment was based on Pyramid Decision Intelligence Platform, Version 2023, and was available in June of 2023.
This research-based index is the most comprehensive assessment of the value of analytics and data software in the industry. Technology buyers can learn more about how to use our Buyers Guide by clicking here and included vendors that wish to learn more can click here. Click below to read the individual reports:
Analytics and Data Buyers Guide
Augmented Analytics Buyers Guide
Collaborative Analytics Buyers Guide
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