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                  Human Capital Management

                  Our Expertise

                  In order for an organization to achieve its maximum potential and growth objectives, it needs a fully engaged and productive workforce. A new generation of human capital management systems and enabling technologies are allowing businesses to be more agile while continuously facilitating employee engagement and productivity. Digital and decision-support advances in compensation, learning, payroll and workforce management applications are allowing HR to improve responsiveness to business needs and stay in compliance with more complex regulations. And with organizations competing for a shrinking pool of available top talent at the same time baby boomers are exiting the workforce, new AI and machine learning capabilities can improve employer brand value by providing a personalized, relevant and rich experience to both candidates and employees.

                  Ventana Research offers research-based guidance on utilizing human capital management applications and information to ensure the maximum return on workforce investments and programs. Our insights will guide your organization to improved HR business processes, more actionable insights and an understanding of when to take advantage of emerging digital innovations across the HCM systems landscape.

                  Contact us to learn more.

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                  By 2027, three-quarters of organizations will automatically evaluate data to capture all sources of value an employee delivers irrespective of current job to pinpoint employee ROI and curate career paths.
                  Quincy Valencia

                  Quincy Valencia

                  VP & Research Director of Human Capital Management

                  By 2025, three-quarters of organizations will have identified use cases that specify HCM system requirements for optimum organizational agility.
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                  By 2025, one-half of organizations will expect their HR technology assets to be utilizing AI/ML for personalization in the areas of retention, total rewards and career pathing.
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                  By 2025, three-quarters of organizations that deploy HR help desk-focused intelligent virtual assistants (IVAs) will benefit from new levels of auto-resolution. 
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                  By 2025, and in order to ensure technology deployments comply with corporate values and build organizational confidence in AI/ML, 75% of Fortune 1000 CHROs will have partnered with technology executives in sponsoring ethical AI initiatives. 
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                  By 2025, one-half of organizations will implement a more comprehensive approach to determining organizational readiness, including sentiment analysis, skills gaps identification and adjacencies assessments to optimize employee potential. 
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                  By 2025, one-third of organizations will be using adaptive HCM systems that can respond in real-time to broad-based data signals and triggers by alerting and nudging relevant stakeholders for optimizing HR-related work.
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                  By 2025, two-thirds of organizations evaluating people analytics offerings will require prescriptive guidance with actionable insights for quantifiable HCM impact.  
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                  By 2027, three-quarters of organizations will automatically evaluate data to capture all sources of value an employee delivers irrespective of current job to pinpoint employee ROI and curate career paths.
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                  By 2026, comprehensive approaches to both employee well-being and diversity, equity, inclusion and belonging (DEI&B) will be integral to HR and HCM systems strategic plans in two-thirds of all organizations. 
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                  By 2025, in one-half of organizations the notion of equity will extend beyond regulatory compliance to encompassing the perception of fairness, starting in compensation and branching to other areas of the EX. 
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                  By 2026, one-half of organizations will deploy conversational AI as a standard system capability making it easier for line of business personnel to derive value from people analytics.
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                  Through 2027, 8 in 10 organizations will migrate on-premises HCM systems to cloud data platforms, shifting focus to improving innovation and efficiency rather than maintaining existing systems. 
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                  By 2025, more than one-half of organizations will formally tie DEI&B initiatives to their ESG strategy as a measure of success and sustainability.
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                  By 2025, three-quarters of HR leaders will expect technology to also amplify the strategic objectives of their on-boarding process to compress time to productivity, team and cultural immersion. 
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                  By 2026, three-quarters of HR departments will be utilizing extended workforce tools and platforms that enable the procurement of gig workers along with guidance as to the best use of their skills and talents. 
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                  By 2025, one-half of all organizations will be taking advantage of programmatic recruiting capabilities that ensure optimal sourcing channels are used for each open job, including effective cost management. 
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                  By 2028, demonstrable, transferrable skills will overtake prior job titles and education as leading qualifiers in the hiring and promotion processes for one-half of organizations.
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                  By 2027, the majority of organizations will abandon the traditional ATS in favor of a talent intelligence platform, combining external and internal talent evaluation, skills matching and people analytics.
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                  By 2026, three-quarters of organizations will have migrated from an annual performance management cycle to a continuous one in order to support an agile workplace, improve employee engagement and better manage and measure performance to shifting objectives and key results (OKRs).
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                  By 2025, self-directed career pathing will be utilized by one-half of organizations using an LMS or LXP, supporting employee desires to explore alternative career paths while identifying any skill gaps needing to be addressed.
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                  By 2025, LMS and LXP platforms with embedded skill and job ontologies that recommend optimal learning paths will guide one-half of organizations to elevate employee engagement, retention and productivity. 
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                  By 2025, one-half of organizations will expect their LMS/LXP to support “operational learning in the flow of work” or learning needed immediately to perform a current task. 
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                  By 2026, one-half of all organizations exploring a new LMS/LXP will expect it to leverage mixed reality technologies to “job explore” or simulate the experience of working in a new role. 
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                  By 2025, the ability to manage an ever-increasing library of skills will cause organizations that are evaluating a new LMS/LXP to make “skills management and mapping” a top vendor criteria in one-third of organizations. 
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                  By 2025, one-half of all payroll systems customers will improve accuracy around – and minimize the need for – manual adjustments by adopting AI-infused platforms that predict payroll transaction volumes by source and type.
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                  By 2025, one-half of organizations will offer earned wage access (EWA) to their workforce as on-demand payroll offerings gain favor and bolster employee engagement.
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                  By 2025, one-third of organizations will offer their workers financial wellness support such as personal budgeting and planning tools and services at no cost to employees, often attached to earned wage access offerings.
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                  By 2025, one-half of organizations will benefit from payroll platforms that use AI to detect errors and omissions that would prohibit the payroll run, like missed punches, and nudge stakeholders to take action.
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                  By 2025, compensation market pricing processes deployed in three-quarters of organizations will include benchmarking of skills not just jobs. 
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                  By 2026, one-half of organizations utilizing compensation planning tools will require them to support complex (salary increase and bonus) budget allocation modeling scenarios, rules and guidelines, by both P&L and talent segments. 
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                  By 2025, one-half of organizations using compensation software will incentivize employees to take more of their compensation in variable pay through the platform’s compensation equivalencies tools.
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                  By 2025, over one-half of organizations using compensation management and people analytics will gain competitive advantage through effective collaboration between HR and Finance using market pay insights.
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                  By 2025, there will be clear evidence of a trend in the compensation management and rewards and recognition software markets to merge respective capabilities.
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                  By 2026, two-thirds of all compensation management systems will offer job matching against market and internal benchmark jobs as a core capability in support of market and internal job pricing.
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                  By 2025, the majority of organizations evaluating compensation management software will list automated pay equity modeling and anomaly detection as required system functionality.
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                  By 2025, scheduling within one-half of organizations using workforce management systems will integrate gig workers and engage agencies to procure these workers when employees are not available. 
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                  By 2025, two-thirds of organizations using workforce management systems will benefit from having real-time visibility into the cost of schedules, including rates and worker types. 
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                  By 2026, one-third of organizations using workforce management systems will be assigning work or shifts by skills required, not just job type, achieving much greater precision in optimizing resource deployments. 
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                  By 2025, the majority of new WFM systems being evaluated by customer organizations will include an integrated HR service delivery as a core capability. 
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                  By 2026, one-half of organizations will require workforce management systems to automatically compare job skill requirements and worker skills alongside availability during the schedule generation process.
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                  By 2025, personalization capabilities in HCM systems will allow three-quarters of organizations to benefit from recommendations that make the employee experience more meaningful, satisfying and productive. 
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                  By 2026, the majority of organizations using HCM platforms will enjoy demonstrable improvement in internal worker mobility and retention from systems that guide employees and managers on overcoming skill and experience gaps.
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                  By 2025, intelligent virtual assistants using AI will be able to discern intentions to better address employee issues and answer questions without time consuming rerouting or escalation, benefiting over three-quarters of organizations. 
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                  By 2025, one-third of organizations will expect their HCM platform to suggest jobs, projects and a range of personal or career growth opportunities to system-matched employees. 
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                  By 2025, one-quarter of organizations will have created pools of potential coaches, mentors and experts from corporate alumni to enable self-directed career management and elevate the employee experience. 
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                  By 2025, two-thirds of organizations will require AI in all HCM and adjacent systems to curate personalized experiences for all workers to drive engagement, productivity and retention.
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                  Our Latest News & Research

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                  Focus Areas

                  Payroll Management

                  Employee Experience

                  Learning Management

                  Talent Management

                  Total Compensation Management

                  Workforce Management

                  Browse the Content

                  Choose a focus area and explore.

                  Ventana On-Demand (VOD) is an advisory service that provides access to exclusive research and monthly dialogue with our analysts.Visit the services page to learn more.
                  Analyst Perspective
                  ServiceNow Brings Process Optimization to Human Capital Management

                  ServiceNow enters the HCM market with its Employee Growth and Development offering, providing personalization of learning, development and career pathing.

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                  Analyst Perspective
                  Pragmatism for HR Leaders: GenAI and HCM Technology

                  Organizations must balance the promise of generative AI for HR (or HCM) tech landscape with its risks; taking a slow-and-steady approach may be wisest path forward.

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                  Analyst Perspective
                  Re-Humanizing the Candidate Experience

                  Technology can support HR recruitment efforts to enhance the candidate experience and set a positive tone at the start of the employee journey.

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                  Analyst Perspective
                  Mitigate Risk During Employment Separation with Onwards HR

                  Onwards HR streamlines employee separation actions, minimizing financial and legal risks to ensure accuracy, compliance and a positive brand experience.

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                  Analyst Perspective
                  Strategic Onboarding Increases Business Success

                  Strategic onboarding, including all processes required to successfully integrate a new employee into an organization, bolsters overall productivity.

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                  Analyst Perspective
                  Plum Provides Insights for Better Talent Management

                  Talent management platforms like Plum use objective data to help organizations identify behaviors required for success in a role or team.

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                  Market Perspective
                  Fuel50 Earns Human Capital Management Digital Innovation Award for 2023

                  Fuel50’s use of AI to help organizations adopt a skills-first mentality to HCM earned it the 2023 Ventana Research HCM Digital Innovation Award.

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                  Analyst Perspective
                  WorkForce Software Focuses on the Essentials of Workforce Management

                  WorkForce Software focuses on delivering essential core capabilities with organizational agility and employee experience at the forefront.

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                  Analyst Perspective
                  HiBob Setting a New Standard for HCM Platforms

                  Employee engagement, community building at the core of HiBob’s HCM platform, delivering a satisfying UX for HR teams, employees and managers alike.

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                  Analyst Perspective
                  Skills-Based Workforce Possible with Commitment to Digital Passport

                  Investing in a skills-based workforce demands transformative approaches to hiring practices and better positions businesses for the future of work.

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                  Market Perspective
                  Paylocity is Vendor of Assurance in TCM Value Index

                  Ventana Research assesses total compensation management software from Paylocity.

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                  Market Perspective
                  Infor is Vendor of Merit in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from Infor.

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                  Analyst Perspective
                  Pay Transparency Mandates Require Preparation for Managing Compensation

                  Increasing focus on pay transparency and equity creates opportunity for organizations to explore, adopt technology to ensure fair compensation practices.

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                  Market Perspective
                  HiBob is Vendor of Assurance in TCM Value Index

                  Ventana Research assesses total compensation management software from HiBob.

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                  Market Perspective
                  PeopleFluent is Vendor of Merit in TCM Value Index

                  Ventana Research assesses total compensation management software from PeopleFluent.

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                  Analyst Perspective
                  Opportunity Marketplaces Help Address Talent Shortage

                  In the war for talent, opportunity marketplaces give employers a tactical advantage.

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                  Market Perspective
                  UKG is Vendor of Assurance in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from UKG.

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                  Market Perspective
                  Ceridian is Vendor of Merit in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from Ceridian.

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                  Market Perspective
                  Workday is Innovative in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from Workday.

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                  Market Perspective
                  Salary.com is Vendor of Assurance in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from Salary.com.

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                  Market Perspective
                  Unit4 is Exemplary in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from Unit4.

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                  Market Perspective
                  Payscale is Innovative in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from Payscale.

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                  Analyst Perspective
                  Workday Excels at People Analytics

                  Workday People Analytics provides valuable insight into the performance of workers and teams, including employee engagement, productivity and turnover.

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                  Market Perspective
                  beqom is Exemplary in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from beqom.

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                  Market Perspective
                  Cegid Group is Vendor of Merit in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Cegid.

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                  Market Perspective
                  SAP is Innovative in Total Compensation Management Value Index

                  Ventana Research assesses total compensation management software from SAP.

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                  Market Perspective
                  D2L is Rated as a Vendor of Assurance in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates D2L.

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                  Market Perspective
                  ADP is Exemplary and a Leader in TCM Value Index

                  Ventana Research assesses total compensation management software from ADP.

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                  Market Perspective
                  Oracle is Exemplary and a Leader in TCM Value Index

                  Ventana Research assesses total compensation management software from Oracle.

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                  Market Perspective
                  Axonify is Vendor of Merit in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Axonify.

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                  Market Perspective
                  360Learning is Vendor of Assurance in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates 360Learning.

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                  Market Perspective
                  Workday is Vendor of Merit in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Workday.

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                  Analyst Perspective
                  Total Compensation Management Value Index Classifies and Rates Vendors

                  In an assessment of 14 suppliers of total compensation management technology, Oracle’s products were most often in alignment with buyers’ requirements.

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                  Market Perspective
                  Degreed is Innovative Vendor in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Degreed.

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                  Analyst Perspective
                  Market Observations from the Total Compensation Management Value Index

                  Ventana Research offers market observations from the Total Compensation Management Value Index 2023 for TCM software products.

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                  Market Perspective
                  Absorb LMS is Rated as Innovative Vendor in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Absorb LMS.

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                  Market Perspective
                  Oracle is Rated as a Vendor of Assurance in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Oracle.

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                  Market Perspective
                  CrossKnowledge is Rated a Vendor of Assurance in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates CrossKnowledge.

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                  Market Perspective
                  SAP is Exemplary Vendor and Value Index Leader in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates SAP.

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                  Market Perspective
                  Adobe is Innovative and Value Index Leader in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Adobe.

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                  Value Index
                  Total Compensation Management 2023 Value Index

                  Ventana Research's 2023 Total Compensation Management Value Index.

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                  Market Perspective
                  Docebo is Exemplary and Overall Leader in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Docebo.

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                  Market Perspective
                  PeopleFluent is Innovative and Overall Leader in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates PeopleFluent.

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                  Market Perspective
                  Cornerstone OnDemand is Exemplary and Overall Leader in Learning Management

                  Ventana Research’s 2023 Value Index on Learning Management evaluates Cornerstone OnDemand.

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                  Analyst Perspective
                  Learning Management Systems: An Integral Resource for Any Organization

                  Observations from the Learning Management Value Index 2023 and how well 15 vendors match buyers’ requirements for learning management system software.

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                  Analyst Perspective
                  Learning Management Systems Value Index Classifies and Rates Vendors

                  The Learning Management Value Index 2023 gauges how well offerings from 15 vendors match buyers’ requirements for learning management system software.

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                  Analyst Perspective
                  Power the Talent Journey with Integrated Systems

                  An integrated HCM system – whether a single platform or point solutions linked by APIs – creates unified experiences over the entire worker life cycle.

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                  Viewpoint
                  Using Payroll Software to Bolster the Employee Experience

                  Employee engagement is a critical factor in the success of any organization. And a positive employee experience plays a crucial role in driving this engagement.

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                  Market Perspective
                  Skillsoft Provides Workers with Opportunities for Career Advancement

                  Skillsoft offers e-learning courses to help companies foster a growth and learning environment that strengthens skills and improves worker engagement.

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                  Market Perspective
                  Appcast Transforms Recruitment with Programmatic Advertising

                  Appcast offers programmatic recruitment advertising services that maximize algorithms and artificial intelligence to optimize marketing budgets.

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                  Analyst Perspective
                  5 Strategies to Improve Candidate Experience and Conversion Rates

                  Simplicity and transparency in candidate recruitment and hiring processes are key to a positive, engaging experience and attracting top talent.

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                  Value Index
                  Learning Management 2023 Value Index

                  Ventana Research's 2023 Learning Management Value Index.

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                  Analyst Perspective
                  Continuous Compensation Management Requires the Right Technology

                  Continuous compensation management can improve employee engagement and reduce regrettable attrition through frequent assessment of compensation structures.

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                  White Paper
                  Unlocking the Future of Compensation Management

                  Compensation management software has become a necessary part of the human capital management (HCM) technology stack.

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                  Analyst Perspective
                  The Case for Continuous Performance Management

                  Moving to a continuous performance management cycle improves employee engagement because workers receive regular feedback and feel valued and appreciated.

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                  Analyst Perspective
                  HCM Market Agenda: A Focus on Experience and Engagement

                  The 2023 Human Capital Market Agenda provides insights to derive maximum potential from workforce- and people-related technology investments & initiatives.

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                  Market Perspective
                  SAP SuccessFactors Reinforces Employee Value and Potential

                  SAP SuccessFactors uses individualized experiences to reinforce the value and potential of each worker, creating more effective and motivated employees.

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                  Analyst Perspective
                  Skills-First Hiring is the Future of Talent Acquisition

                  Using a skills-first approach to talent evaluation by prioritizing skill set and potential expands the pool of applicants considered for open positions.

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                  Analyst Perspective
                  UKG Excels in User Experience

                  For organizations seeking to deliver a superior employee experience, investing in UKG’s people-first HCM software can build trust and engagement.

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                  Market Perspective
                  Immedis Simplifies Global Payroll

                  Immedis is a consolidated global payroll platform that enables a unified view of payroll operations, real-time data analytics and advanced reporting.

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                  Market Perspective
                  TalentQuest Offers Integrated Talent Management Platform

                  TalentQuest’s unique approach to immersive learning using virtual reality offers individuals real-life experience at reduced cost and risk to organizations.

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                  Viewpoint
                  Modern Workforce Scheduling Requires a New Mindset

                  Over the last decade, various aspects of scheduling deskless or hourly workers, and managing their efforts in general, have become increasingly more sophisticated. While this has largely been a result of organizations wanting and needing more precisi

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                  Market Perspective
                  Wanzl Earns Digital Leadership Award in HCM with Ceridian for 2022

                  Susan Smith and Wanzl earned the 2022 Digital Leadership Award in Human Capital Management for transforming payroll functions with Ceridian.

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                  Market Perspective
                  Cornerstone Empowers Skills for Talent Experiences

                  Organizations using modern LMS systems that entice users to engage through strategic, creative content maximize learning outcomes, worker growth and ROI.

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                  Market Perspective
                  Eightfold.ai Supercharges through Talent Intelligence

                  Eightfold.ai’s Talent Intelligence Suite is an artificial intelligence-powered platform that delivers actionable insights for informed talent decisions.

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                  Analyst Perspective
                  Three Trends in Digital Learning for 2023

                  Organizations have high expectations that digital learning systems will deliver improved business outcomes, hyper-personalization and new learning mediums.

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                  Analyst Perspective
                  Oracle CloudWorld: HCM Leads Employee Experience Potential

                  Oracle’s CloudWorld 2022 featured advances to its Cloud HCM platform that deliver an improved employee experience.

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                  Analyst Perspective
                  High-Volume Recruiting Requires Specialized Technology Approaches

                  Discover how to customize recruitment for high-volume hires through the use of key technology and simplified hiring processes.

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                  Market Perspective
                  Payscale Enables Compensation Management with Pay Equity

                  Payscale offers technology that enables organizations to stay on top of compensation trends to identify and mandate appropriate pay.

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                  Market Perspective
                  Phenom Optimizes Talent Management for Improved People Experiences

                  Phenom is an AI-powered talent management application focused on the scope of experiences from candidates and recruiters to the manager and the HR team.

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                  Market Perspective
                  beqom Enables Compensation to Performance Management

                  Transparency around compensation is key, as is continuous recognition of employee achievements, and both can be accomplished with TCM by beqom.

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                  Analyst Perspective
                  Investment in LMS is an Investment in Organizational Success

                  The learning management system technology market has evolved dramatically over the past two decades.

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                  Analyst Perspective
                  Select the Right Technology to Master Global Payroll Complexities

                  Payroll Management is one of the six major focus areas in the Human Capital Management research and advisory practice at Ventana Research. “Continuous payroll” is a hot topic in this area, with much discussion about the always-on nature of this enhan

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                  Analyst Perspective
                  The Power of People Analytics: Moving Beyond the Dashboard

                  People analytics enable organizations to gain data-driven insights that optimize the impact and value of the workforce.

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                  Analyst Perspective
                  iCIMS Helps Organizations Recruit and Engage Talent

                  It has been nearly two and a half years since the world was thrust into one of the most dramatic eras of workforce transformation in the modern era. Organizations have been forced to reevaluate everything about the workforce, from the physical spaces

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                  Analyst Perspective
                  A Talent Acquisition Platform Leads to Competitive Advantage

                  The Great Resignation has made it abundantly clear that candidates expect the same type of consumerized experience in the hiring process as they do when buying anything at all. To win or keep the best talent, organizations must make the hiring proces

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                  Q&A
                  Empower the Workforce to Reach its Full Potential

                  Businesses are moving to more service-based models, and finding and retaining top talent has become more mission critical than ever before. But as businesses compete to keep employee costs down and retain talent, many have turned to technology to fin

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                  Q&A
                  An Executive Discussion on Work Management

                  Organizations are finding it increasingly difficult to address the changing demands of work in a way that optimally utilizes resources to deliver improved results while controlling levels of financial investment. C-level and executive teams must ensu

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                  Q&A
                  Leadership in Planning for Sales Performance

                  We hear all the time that we’re existing in an age of information. If that’s the case and we have more data at our fingertips than ever before, why isn’t every sales organization operating at historic levels of efficiency?

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                  Self-Assessment
                  Learning Management as the Foundation of Talent Management

                  A key component of HCM is learning management, a continuous process designed to ensure that an organization’s employees have the skills, competencies and resources they need to be productive and engaged. Effective learning management typically improv

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                  Self-Assessment
                  Does Your Workforce Management Need Work?

                  Accurately forecasting and effectively meeting labor and staffing demands is critical for every organization and industry, and HCM technology platforms are rising to this challenge, evolving at an unprecedented pace to optimize workforce operations.

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                  Self-Assessment
                  Enhancing Collaboration Between HR and the Office of Finance

                  In today’s fluid operating environment, organizations must be agile and resilient to deal with shifts in how and where people work, ever-changing regulations and mounting competition to attract and retain top talent. However, while addressing these c

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                  White Paper
                  Incentive Compensation in Modern Revenue Management

                  Incentive compensation management (ICM) systems have traditionally focused on the needs of sales divisions, but these groups are typically distinct from other departments within the organization and are usually compensated based primarily on new sale

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                  Market Perspective
                  Salary.com Earns Human Capital Management Digital Innovation Award

                  The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our

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                  White Paper
                  Empower the Modern and Agile Agent Workforce

                  Readiness and agility of the workforce is the foundation of business resiliency. Black swan events will test an organization’s ability to respond and operate effectively under challenging conditions, including pandemics and other disruptions that for

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                  White Paper
                  Accessible Analytics Improve Operational Performance

                  For decades, organizations have been trying to make information and analysis available to the lines of business to improve their operations. Our research shows that analytics generate value for organizations in multiple ways.

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                  White Paper
                  Pay Equity Management

                  “Pay equity” is the moral compass of an organization. It should guide its management, its workforce, and the methods by which the company compensates its employees.

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                  White Paper
                  Building a Unified Workforce for Customer Engagement

                  Two years after the pandemic upended contact center operations, many managers are finding that they still face challenges finding enough staff to meet customer demand. What was an unusual situation has now become a continuing structural problem that

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                  Research Perspective
                  The Digital Future of Human Capital Management

                  A new generation of digital technologies is extending human capital management (HCM) systems, making them simpler and more productive than ever before.

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                  Using People Analytics in Total Compensation Management

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                  Total Compensation Imperatives for Every Organization

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                  Intelligence in Human Capital Management

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                  Employee Experience is Better with Workflows from ServiceNow

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                  Personalization is Key to Employee Experience and Retention

                  Personalization is everywhere, from clothes that are selected for us and delivered to our homes, to the ads we see, to the movies we stream. It’s no surprise that employees expect that same level of curated experience in the workplace. And yet, evide

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                  Why I Joined Ventana Research for HCM

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                  Paycom is a Vendor of Merit in Workforce Management Value Index

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                  Infor is a Vendor of Merit in the Workforce Management Value Index

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                  Workday is Exemplary in the Workforce Management Value Index

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                  Oracle is Exemplary in the Workforce Management Value Index

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                  Ceridian is Exemplary in the 2022 Workforce Management Value Index

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                  SAP SuccessFactors is Exemplary: 2022 Workforce Management Value Index

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                  ADP is Innovative in the 2022 Workforce Management Value Index

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                  Workforce Software is Exemplary: 2022 Workforce Management Value Index

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                  UKG is Exemplary in the Workforce Management Value Index

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                  The Workforce Management Value Index Assesses Technology Vendors

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                  Workforce Management Software Brings Automation and Intelligence

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                  Digital Business Market Agenda for 2022: Resilience and Readiness

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                  The Parking Spot Earns Digital Leadership Award in HCM with UKG for 2021

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                  Self-Assessment
                  Enhancing Collaboration Between HR and the Office of Finance

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                  Salary.com Advances Compensation Effectiveness

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                  Global Payroll as a Strategic Asset

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                  The New Age of Employee Engagement Technology

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                  Q&A
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                  The Business Continuity Imperative: The Workforce Experience and Human Capital Management in 2020 and Beyond

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                  The Business Continuity Imperative: The Work Experience and Workforce Engagement Agenda

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                  The Employee Experience Lens in HR Technology Selection

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                  Next-Generation Workforce Planning

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                  Delivering a Superior Employee Experience

                  Employee engagement is a work behavior characterized by high levels of commitment, enthusiasm and purposeful involvement in one’s work and the organization. Engaged employees perform better and stay in the organization longer, and increased engagemen

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                  Ventana Research maintains a rigorous approach to its areas of research expertise through a methodology of processes and activities to ensure we provide the best possible insights on technology across business and IT. This is represented in our Market Agenda, which is a foundation for providing actionable information and guidance to help you identify opportunities for improved competitiveness and effectiveness. Other industry analyst firms lack methodology and a publicly available research agenda and are easily biased by clients and the industry. We take pride in our reputation for independence and provide our research calendar and agenda for visibility into the upcoming months of activity.

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                  Vendors Covered

                  Vendors Not Covered or Recommended

                  • 360Learning
                  • Absorb
                  • Activpayroll
                  • Alight
                  • AMS
                  • Aon
                  • Asure Software
                  • Axonify Inc
                  • BambooHR
                  • Beamery
                  • Beeline
                  • Benefitfocus
                  • BetterUp
                  • BetterWorks
                  • Blackboard
                  • Blueboard
                  • Bridge Learning
                  • CareerBuilder
                  • Cegid
                  • Centrical
                  • ChartHop
                  • Checkr
                  • CloudPay
                  • Comptrak
                  • CrossKnowledge
                  • DailyPay
                  • Darwinbox
                  • Degreed
                  • Deputy
                  • Eightfold
                  • Engagedly
                  • Entromy
                  • Equifax
                  • Experian
                  • Forsta
                  • Fuel50
                  • Gloat
                  • Harri
                  • Harver
                  • Hibob
                  • HighRadius
                  • HireVue
                  • iiPay
                  • Infor
                  • Insperity / Expensable
                  • iSolved
                  • JellyVision
                  • Jobcase
                  • Jobvite
                  • Joveo
                  • Kallidus
                  • Lattice
                  • Learning Pool
                  • Legion Technologies
                  • LifeWorks
                  • Limeade
                  • LinkedIn Salary
                  • Magnit
                  • Mercer
                  • Modern Hire
                  • Morneau Shepell
                  • Namely
                  • Neeyamo
                  • Nexthink
                  • NTT
                  • O.C. Tanner
                  • Pandologic
                  • Parsable
                  • Paycom
                  • Paylocity
                  • Plansource
                  • PrismHR
                  • Protime
                  • Quantum Workplace
                  • Quinyx
                  • Ramco
                  • Randstad RiseSmart
                  • Reflektive
                  • Rippling
                  • Safeguard Global
                  • Silkroad Technology
                  • Simpplr
                  • SISQUAL
                  • SmartRecruiters
                  • Sounding Board
                  • Spica
                  • splashBI
                  • SymphonyTalent
                  • Syndio
                  • TCP
                  • Tivian
                  • Upwork
                  • Viventium
                  • Willis Towers Watson (WTW)
                  • Wonolo
                  • WorkJam Inc
                  • Xoxoday
                  • Zalaris
                  • Zebra
                  • Zenefits
                  For more information on Vendor coverage, or to become a covered vendor, click here.

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