Human Capital Management

Our Expertise

In order for an organization to achieve its maximum potential and growth objectives, it needs a fully engaged and productive workforce. A new generation of human capital management systems and enabling technologies are allowing businesses to be more agile while continuously facilitating employee engagement and productivity. Digital and decision-support advances in compensation, learning, payroll and workforce management applications are allowing HR to improve responsiveness to business needs and stay in compliance with more complex regulations. And with organizations competing for a shrinking pool of available top talent at the same time baby boomers are exiting the workforce, new AI and machine learning capabilities can improve employer brand value by providing a personalized, relevant and rich experience to both candidates and employees.

Ventana Research offers research-based guidance on utilizing human capital management applications and information to ensure the maximum return on workforce investments and programs. Our insights will guide your organization to improved HR business processes, more actionable insights and an understanding of when to take advantage of emerging digital innovations across the HCM systems landscape.

Contact us to learn more.

 
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By 2024, comprehensive approaches to both employee well-being and diversity, equity and inclusion (DEI) will be integral to HR and HCM systems strategic plans in one-half of all organizations.

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Quincy Valencia

VP & Research Director

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Research Perspective
Delivering a Superior Employee Experience

Employee engagement is a work behavior characterized by high levels of commitment, enthusiasm and purposeful involvement in one’s work and the organization. Engaged employees perform better and stay in the organization longer, and increased engagemen

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Research Perspective
Next-Generation Workforce Planning

Workforce planning is integrated and cross-functional people planning that moves beyond traditional workforce planning. This process is integrated with financial planning, incorporates a wider range of inputs and relies on analytics capabilities enab

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Research Perspective
The Employee Experience Lens in HR Technology Selection

Focusing on the employee experience is the next important strategic objective in HR. Organizations must adopt an experience-centric mindset regarding their employees and that mindset should be reflected in the selection and deployment of HR Technolog

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Analyst Perspective
The Business Continuity Imperative: The Work Experience and Workforce Engagement Agenda

The workforce is the center of any organization, no matter if the workforce consists of employees, contractors or what we call gig workers. It stands to reason that a black-swan event has an immediate impact on a workforce and thus an organization’s

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White Paper
One HCM System for One Workforce

There are many strategic and operational advantages to combining U.S. and Canadian employees into a single database and these benefits apply to all sizes of organizations.

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Analyst Perspective
The Business Continuity Imperative: The Workforce Experience and Human Capital Management in 2020 and Beyond

The workforce is an essential part of an organization’s overall business potential because it ensures continuous operations, even in black-swan events.

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Q&A
People Analytics for Competitive Advantage

What is the purpose of people analytics within an organization, and what are the typical challenges to deploying and maximizing the value of people analytics?

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Self-Assessment
People Analytics for HCM

Organizations are embracing analytics about their workforce to transform their operations and develop lasting competitive advantages. With more and more data available, organizations have much greater insight into their people-related business proces

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eBook
Achieving Success with People Analytics

An organization’s business objectives related to profitability, growth, continuity, risk and core values are all impacted by Human Capital Management (HCM) concerns and must be considered in the context of the people agenda. Improving performance aga

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White Paper
Accessible Analytics Improve Operational Performance

For decades, organizations have been trying to make information and analysis available to the lines of business to improve their operations. Our research shows that analytics generate value for organizations in multiple ways, including by helping the

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Viewpoint
The New Age of Employee Engagement Technology

Organizations must operate with agility to survive and thrive during periods of change and uncertainty. The modern business environment features fluid challenges and opportunities, particularly those related to the workforce and the organization’s st

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eBook
Global Payroll as a Strategic Asset

The payroll function has traditionally focused on consistent execution of employee service and compliance assurance, with incremental improvements from process automation and other small efficiency gains made along the way. But the mandate, scope and

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Viewpoint
Job Descriptions: A New Opportunity for HR Technology Innovation

Job descriptions have long served as a foundational element of an HR department’s daily operations. This is largely due to the organization needing a common lens and framework through which to hire, evaluate, develop and compensate employees.

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Analyst Perspective
The Ventana Research 2021 Market Agenda: How Digital Effectiveness Impacts Organizational Agility

Ventana Research has announced its market agenda for 2021, continuing the tradition of transparency in our efforts to educate and guide the technology market but also our independence as we do not share our market agenda or analyst perspectives with

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Viewpoint
Pivoting to New Candidate Sourcing Strategies

Recruiting and hiring are no different than most areas of a business in that objectives and plans can be quite fluid. Similarly, the intensity of candidate sourcing activity will fluctuate as well.

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Self-Assessment
Employee Pay Innovation

Methods by which organizations pay their workforce have changed in recent years. Payroll cards (paycards) and the emerging trend known as “on-demand pay” provide employees with convenient access to earned wages as well as with greater ease and securi

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Market Perspective
Salary.com Advances Compensation Effectiveness

Total Compensation Management (TCM) is a strategic HCM area focused on the processes, data, analytics and technology capabilities needed to achieve an integrated and holistic approach to rewarding employees for their value and contributions.

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Viewpoint
Modern Workforce Scheduling: New Capabilities, New Mindset

Over the last decade, various aspects of scheduling deskless or hourly workers, and managing their efforts in general, have become increasingly more sophisticated. While this has largely been a result of organizations wanting and needing more precisi

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Self-Assessment
Enhancing Collaboration Between HR and the Office of Finance

This self-assessment examines the degree to which your organization is already prepared to deal with these challenges and will help uncover areas where additional business benefit can be unlocked.

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Market Perspective
The Parking Spot Earns Digital Leadership Award in HCM with UKG for 2021

Share The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business appli

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Analyst Perspective
Digital Business Market Agenda for 2022: Resilience and Readiness

With the announcement of Ventana Research’s 2022 Market Agenda, our expertise in Digital Business continues to advance the market need for effective investments into technology, and I will outline here the key areas of focus to provide insights to or

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Analyst Perspective
Inkling Advances Digital Learning for Operational Effectiveness

The necessity of learning is essential for every organization to realize the full potential of the workforce. But many organizations treat learning like training or academic instruction to ensure policy or compliance to a minimum level of work perfor

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Analyst Perspective
Human Capital Management Market Agenda: Readiness and Resilience

Ventana Research recently announced its 2022 Market Agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum potential from workforce- and people-related technology investments an

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Analyst Perspective
Workforce Management Software Brings Automation and Intelligence

Workforce management processes and activities, a major focus of investment and optimization efforts for decades, have undergone a huge transformation in recent years.

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Analyst Perspective
The Workforce Management Value Index Assesses Technology Vendors

I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Workforce Management 2022 is the distillation of a year of market and

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Market Perspective
UKG is Exemplary in the Workforce Management Value Index

Ventana Research is sharing insights about UKG, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Analyst Perspective
Quest for Skilled Talent is Achievable with TalentQuest

Talent management is a priority as organizations continue to face multiple disruptions because of the pandemic and business continuity issues related to the workforce.

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Market Perspective
Workforce Software is Exemplary: 2022 Workforce Management Value Index

Ventana Research is sharing insights about Workforce Software, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
ADP is Innovative in the 2022 Workforce Management Value Index

Ventana Research is sharing insights about ADP, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
SAP SuccessFactors is Exemplary: 2022 Workforce Management Value Index

Ventana Research is sharing insights about SAP SuccessFactors, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Ceridian is Exemplary in the 2022 Workforce Management Value Index

Ventana Research is sharing insights about Ceridian, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Oracle is Exemplary in the Workforce Management Value Index

We are happy to share some insights about Oracle, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Workday is Exemplary in the Workforce Management Value Index

Ventana Research is sharing insights about Workday, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Ascentis is a Workforce Management Value Index Vendor of Assurance

Ventana Research is sharing insights about Ascentis, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Paychex is a Vendor of Merit in the Workforce Management Value Index

Ventana Research is sharing insights about Paychex, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Infor is a Vendor of Merit in the Workforce Management Value Index

Ventana Research is sharing insights about Infor, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Zebra is a Vendor of Merit in the Workforce Management Value Index

Ventana Research is sharing insights about Zebra Reflexis, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Paycom is a Vendor of Merit in Workforce Management Value Index

Ventana Research is sharing insights about Paycom, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

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Market Perspective
Docebo Raises the Bar for Digital Learning

Learning management systems have evolved dramatically since they were first developed, but more so since dedicated platforms for digital learning experiences were established. The recent pandemic has heightened the imperative for learning management

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Research Report - VOD
Total Compensation Management: Market Insights from Benchmark Research

Ventana Research performed this research to determine attitudes toward, and utilization of, Total Compensation Management (TCM). This document is based on our research and analysis of information provided by participants at organizations that we deem

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Analyst Perspective
Why I Joined Ventana Research for HCM

I am excited to announce that I have joined Ventana Research to lead our market coverage of our Human Capital Management expertise, including focus areas of Continuous Payroll, Employee Experience, Learning Management, Talent Management, Total Compen

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Market Perspective
Employee Experience is Better with Workflows from ServiceNow

A productive and engaged workforce is fundamental to many successful enterprises/organizations. But the pandemic has created unique challenges to “business as usual” and has transformed the employee experience across nearly all aspects.

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Analyst Perspective
Personalization is Key to Employee Experience and Retention

Personalization is everywhere, from clothes that are selected for us and delivered to our homes, to the ads we see, to the movies we stream. It’s no surprise that employees expect that same level of curated experience in the workplace. And yet, evide

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eBook
Intelligence in Human Capital Management

People are the center of every organization. And the experiences—positive or negative—of the workforce will affect the level of human engagement that can be achieved.

View
Analyst Perspective
Total Compensation Imperatives for Every Organization

Compensation management is a key talent management process involving all workers and managers within an organization.

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Dynamic Insights
Employee Experience 2022 Dynamic Insights Research Report

Ventana Research has conducted market research in the area of Human Capital Management (HCM) for two decades. The research has been conducted against the backdrop of the idea that Human Resources (HR) must play a more strategic role in the management

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Analyst Perspective
Oracle ME Aims to Drive Employee Engagement, Productivity, Retention

In my more than two decades in the world of human resources and human capital management technology, I have never seen a topic become so completely ubiquitous so quickly as has employee experience. This is great news from my perspective. As I address

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Analyst Perspective
The Impact of Payroll Technology on the Employee Experience

I spent years in the talent acquisition space, and I think that at least several months of that time – cumulatively – was spent just trying to get people to calm down. Talent acquisition is a critically important business process, but if I had a doll

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Viewpoint
Gain Full Value in Workforce Management Software

The world of work has changed dramatically in recent years, from the types of workers to where, how and when they complete their work, to the ways they are engaged.

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eBook
Intelligence in Human Capital Management

People are the center of every organization. And the experiences—positive or negative—of the workforce will affect the level of human engagement that can be achieved. It will determine whether everyone, from seasoned company leadership to the newest

View
eBook
Global Payroll as a Strategic Asset

The payroll function has traditionally focused on consistent execution of employee service and compliance assurance, with incremental improvements from process automation and other small efficiency gains made along the way. But the mandate, scope and

View
eBook
Achieving Success with People Analytics

An organization’s business objectives related to profitability, growth, continuity, risk and core values are all impacted by Human Capital Management (HCM) concerns and must be considered in the context of the people agenda.

View
eBook
From Employer Branding to Business Sustainability

This eBook covers the relationship between learning management and talent management systems and the value they can deliver by enhancing business agility to maximize sustainability.

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Research Perspective
Activating Intelligence for HCM

The Rise of Human Capital Management over the last five years has introduced new opportunities to have a more centralized and process-driven approach.

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Viewpoint
Three Essential Elements for a Future-Ready Workforce

As operating environments become more fluid and less predictable, it becomes more important to build organizational adaptability and resilience, especially for the leadership team.

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Research Perspective
The Employee Experience Train Keeps Rolling

Employee engagement and the improvement of its associated metrics has been a focus for HR executives for years, but a broader approach is now emerging. This new, more impactful vision builds around the central goal of delivering a superior employee e

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Research Perspective
Next-Generation Workforce Planning

Traditional workforce planning is a set of processes performed by the Human Resources (HR) function, working with business units and departments to address short- and long- term staffing needs. In this model, HR provides guidelines on pay rates per l

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Research Perspective
The New Imperative for Employment Verification

Trite though it sometimes sounds, people truly are an organization’s most important asset. But in today’s complex and rapidly changing marketplace, efficiently hiring the best possible employees is far from simple.

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Research Perspective
Delivering a Superior Employee Experience

Employee engagement is a work behavior characterized by high levels of commitment, enthusiasm and purposeful involvement in one’s work and the organization. Engaged employees perform better and stay in the organization longer, and increased engagemen

View
Research Perspective
Learning Management: The Key to Talent Management Effectiveness

Ventana Research defines Human Capital Management (HCM) as the strategies, processes, practices and programs that organizations use to maximize the value delivered by their workforce. A key component of HCM is learning management, a continuous proces

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Research Perspective
Using People Analytics in Total Compensation Management

In recent years, organizations have made significant changes to the way they compensate workers. The focus on cash compensation has, in many sectors, given way to a more comprehensive as well as a more creative and personalized approach, one that’s n

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Research Perspective
The Digital Future of Human Capital Management

A new generation of digital technologies is extending human capital management (HCM) systems, making them simpler and more productive than ever before.

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White Paper
Building a Unified Workforce for Customer Engagement

Two years after the pandemic upended contact center operations, many managers are finding that they still face challenges finding enough staff to meet customer demand. What was an unusual situation has now become a continuing structural problem that

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White Paper
Pay Equity Management

“Pay equity” is the moral compass of an organization. It should guide its management, its workforce, and the methods by which the company compensates its employees.

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White Paper
Accessible Analytics Improve Operational Performance

For decades, organizations have been trying to make information and analysis available to the lines of business to improve their operations. Our research shows that analytics generate value for organizations in multiple ways.

View
White Paper
Empower the Modern and Agile Agent Workforce

Readiness and agility of the workforce is the foundation of business resiliency. Black swan events will test an organization’s ability to respond and operate effectively under challenging conditions, including pandemics and other disruptions that for

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Market Perspective
Salary.com Earns Human Capital Management Digital Innovation Award

The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our

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White Paper
Incentive Compensation in Modern Revenue Management

Incentive compensation management (ICM) systems have traditionally focused on the needs of sales divisions, but these groups are typically distinct from other departments within the organization and are usually compensated based primarily on new sale

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Self-Assessment
Enhancing Collaboration Between HR and the Office of Finance

In today’s fluid operating environment, organizations must be agile and resilient to deal with shifts in how and where people work, ever-changing regulations and mounting competition to attract and retain top talent. However, while addressing these c

View
Self-Assessment
Employee Pay Innovation Self-Assessment

Methods by which organizations pay their workforce have changed in recent years. Payroll cards (paycards) and the emerging trend known as “on-demand pay” provide employees with convenient access to earned wages as well as with greater ease and securi

View
Self-Assessment
People Analytics for HCM Self-Assessment

Organizations are embracing analytics about their workforce to transform their operations and develop lasting competitive advantages. With more and more data available, organizations have much greater insight into their people-related business proces

View
Self-Assessment
Does Your Workforce Management Need Work?

Accurately forecasting and effectively meeting labor and staffing demands is critical for every organization and industry, and HCM technology platforms are rising to this challenge, evolving at an unprecedented pace to optimize workforce operations.

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Self-Assessment
Learning Management as the Foundation of Talent Management

A key component of HCM is learning management, a continuous process designed to ensure that an organization’s employees have the skills, competencies and resources they need to be productive and engaged. Effective learning management typically improv

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Q&A
Leadership in Planning for Sales Performance

We hear all the time that we’re existing in an age of information. If that’s the case and we have more data at our fingertips than ever before, why isn’t every sales organization operating at historic levels of efficiency?

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Q&A
An Executive Discussion on Work Management

Organizations are finding it increasingly difficult to address the changing demands of work in a way that optimally utilizes resources to deliver improved results while controlling levels of financial investment. C-level and executive teams must ensu

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Q&A
Empower the Workforce to Reach its Full Potential

Businesses are moving to more service-based models, and finding and retaining top talent has become more mission critical than ever before. But as businesses compete to keep employee costs down and retain talent, many have turned to technology to fin

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Analyst Perspective
A Talent Acquisition Platform Leads to Competitive Advantage

The Great Resignation has made it abundantly clear that candidates expect the same type of consumerized experience in the hiring process as they do when buying anything at all. To win or keep the best talent, organizations must make the hiring proces

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Analyst Perspective
iCIMS Helps Organizations Recruit and Engage Talent

It has been nearly two and a half years since the world was thrust into one of the most dramatic eras of workforce transformation in the modern era. Organizations have been forced to reevaluate everything about the workforce, from the physical spaces

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Analyst Perspective
The Power of People Analytics: Moving Beyond the Dashboard

People analytics enable organizations to gain data-driven insights that optimize the impact and value of the workforce.

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Analyst Perspective
Select the Right Technology to Master Global Payroll Complexities

Payroll Management is one of the six major focus areas in the Human Capital Management research and advisory practice at Ventana Research. “Continuous payroll” is a hot topic in this area, with much discussion about the always-on nature of this enhan

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Analyst Perspective
Investment in LMS is an Investment in Organizational Success

The learning management system technology market has evolved dramatically over the past two decades.

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Ventana Research 15th Annual Digital Innovation Award Winner

Ventana Research 14th Annual Digital Leadership Award Winners

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Market Agenda & Calendar

Ventana Research maintains a rigorous approach to its areas of research expertise through a methodology of processes and activities to ensure we provide the best possible insights on technology across business and IT. This is represented in our Market Agenda, which is a foundation for providing actionable information and guidance to help you identify opportunities for improved competitiveness and effectiveness. Other industry analyst firms lack methodology and a publicly available research agenda and are easily biased by clients and the industry. We take pride in our reputation for independence and provide our research calendar and agenda for visibility into the upcoming months of activity.

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October

November

What to see our research plans for the year?
Download the full research agenda

Vendors Covered

Vendors Not Covered or Recommended

  • BambooHR
  • Blackboard
  • Cegid
  • cloudMills
  • CloudPay
  • Criterion
  • Dovetail Software
  • Equifax
  • GuideSpark

  • Gyrus Systems
  • Harvest HCM
  • Incentive Solutions
  • Infor
  • Insperity
  • Jobvite
  • Kira Talent
  • Mercer
  • Meridian Knowledge Solutions
  • Microsoft
  •  
  • Namely
  • Parsable
  • Paycor
  • PayScale
  • PRO Unlimited
  • Ramco
  • Sitrion
  • Vibe HCM
  • Viventium
  • Willis Towers Watson
  • Wonolo
For more information on Vendor coverage, or to become a covered vendor, click here.

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