Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
Services for Technology Vendors
We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.
In order for an organization to achieve its maximum potential and growth objectives, it needs a fully engaged and productive workforce. A new generation of human capital management systems and enabling technologies are allowing businesses to be more agile while continuously facilitating employee engagement and productivity. Digital and decision-support advances in compensation, learning, payroll and workforce management applications are allowing HR to improve responsiveness to business needs and stay in compliance with more complex regulations. And with organizations competing for a shrinking pool of available top talent at the same time baby boomers are exiting the workforce, new AI and machine learning capabilities can improve employer brand value by providing a personalized, relevant and rich experience to both candidates and employees.
ISG Software Research offers research-based guidance on utilizing human capital management applications and information to ensure the maximum return on workforce investments and programs. Our insights will guide your organization to improved HR business processes, more actionable insights and an understanding of when to take advantage of emerging digital innovations across the HCM systems landscape.
Director of Research
Human Capital Management
Choose a focus area and explore.
A skills-based environment focuses on hiring for skills versus prior jobs, revolutionizing talent management to support redeploying talent where needed.
Technological advances enable compensation practices to meet the dynamic needs of today's workforce and optimize every aspect of rewards systems.
Ventana Research offers market observations and overall results from the Learning Management Systems Buyers Guides for HCM software products.
Technology helps to modernize compensation processes, keeping the focus on the quality of the work and prioritizing employee engagement, retention.
Ventana Research evaluates Paycom in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Paycor in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Paychex in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Quinyx in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Zebra in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Replicon in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Blue Yonder in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Workday in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Infor in the Workforce Management Suites and Basics Buyers Guides.
AI-driven learning content fosters open dialogue, deeper knowledge and greater impact through customized, self-service learning opportunities.
Ventana Research evaluates Workforce Software in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates SAP in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates UKG in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Dayforce in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research evaluates Oracle in the Workforce Management Suites and Basics Buyers Guides.
The HR tech stack can deliver consistent levels of service and support while also enabling a more personalized experience and greater sustainability.
Ventana Research evaluates ADP in the Workforce Management Suites and Basics Buyers Guides.
Ventana Research offers market observations and overall results from the Workforce Management Suites Buyers Guides for human capital management software products.
Learning technology enables dynamic experiences that support career development, resulting in significant benefits for the enterprise.
A human-centered technology strategy is the logical starting point for enterprises to design worker experiences that engage and empower all generations.
The 2024 Human Capital Market Agenda provides insights to derive maximum potential from workforce- and people-related technology investments and initiatives.
Matthew Brown joins Ventana Research, now part of ISG, as research director of its HCM Technology practice.
Expedia Group earned the 2023 Human Capital Management Digital Leadership Award for its use of ServiceNow to create a unified, seamless employee experience.
Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Neeyamo.
Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Gusto.
Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Papaya Global.
Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Rippling.
Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates CloudPay.
Ventana Research’s 2023 Buyers Guide on Domestic Payroll evaluates Paycom.
Ventana Research’s 2023 Buyers Guide on Domestic Payroll evaluates Paycor.
Ventana Research’s 2023 Buyers Guide on Domestic Payroll evaluates Paychex.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Paylocity.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Infor.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Workday.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates SAP.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates SAP.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates UKG.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Oracle.
Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates ADP.
The Global Payroll Buyers Guide 2023 gauges how well offerings from 13 vendors match buyers’ requirements for global payroll software products.
Ventana Research offers market observations from the Global Payroll Buyers Guide 2023 for global payroll software products.
The Domestic Payroll Buyers Guide 2023 gauges how well offerings from 11 vendors match buyers’ requirements for domestic payroll software products.
Ventana Research offers market observations from the Domestic Payroll Buyers Guide 2023 for domestic payroll software products.
The Payroll Management Buyers Guide 2023 gauges how well offerings from eight vendors match buyers’ requirements for payroll management software products.
Ventana Research offers market observations from the Payroll Management Buyers Guide 2023 for human capital management software products.
Visier’s people analytics platform is designed for inclusivity, with a user interface and experience tailored for ease of use by non-technical users.
The future of work depends on engaging a new tech-savvy generation by using technology to discover, develop and connect with early career professionals.
ServiceNow enters the HCM market with its Employee Growth and Development offering, providing personalization of learning, development and career pathing.
Organizations must balance the promise of generative AI for HR (or HCM) tech landscape with its risks; taking a slow-and-steady approach may be wisest path forward.
Technology can support HR recruitment efforts to enhance the candidate experience and set a positive tone at the start of the employee journey.
Onwards HR streamlines employee separation actions, minimizing financial and legal risks to ensure accuracy, compliance and a positive brand experience.
Strategic onboarding, including all processes required to successfully integrate a new employee into an organization, bolsters overall productivity.
Talent management platforms like Plum use objective data to help organizations identify behaviors required for success in a role or team.
Fuel50’s use of AI to help organizations adopt a skills-first mentality to HCM earned it the 2023 Ventana Research HCM Digital Innovation Award.
WorkForce Software focuses on delivering essential core capabilities with organizational agility and employee experience at the forefront.
Employee engagement, community building at the core of HiBob’s HCM platform, delivering a satisfying UX for HR teams, employees and managers alike.
Investing in a skills-based workforce demands transformative approaches to hiring practices and better positions businesses for the future of work.
Ventana Research assesses total compensation management software from Paylocity.
Ventana Research assesses total compensation management software from Infor.
Increasing focus on pay transparency and equity creates opportunity for organizations to explore, adopt technology to ensure fair compensation practices.
Ventana Research assesses total compensation management software from HiBob.
Ventana Research assesses total compensation management software from PeopleFluent.
In the war for talent, opportunity marketplaces give employers a tactical advantage.
Ventana Research assesses total compensation management software from UKG.
Ventana Research assesses total compensation management software from Ceridian.
Ventana Research assesses total compensation management software from Workday.
Ventana Research assesses total compensation management software from Salary.com.
Ventana Research assesses total compensation management software from Unit4.
Ventana Research assesses total compensation management software from Payscale.
Workday People Analytics provides valuable insight into the performance of workers and teams, including employee engagement, productivity and turnover.
Ventana Research assesses total compensation management software from beqom.
Ventana Research’s 2023 Value Index on Learning Management evaluates Cegid.
Ventana Research assesses total compensation management software from SAP.
Ventana Research’s 2023 Value Index on Learning Management evaluates D2L.
Ventana Research assesses total compensation management software from ADP.
Ventana Research assesses total compensation management software from Oracle.
Ventana Research’s 2023 Value Index on Learning Management evaluates Axonify.
Ventana Research’s 2023 Value Index on Learning Management evaluates 360Learning.
Ventana Research’s 2023 Value Index on Learning Management evaluates Workday.
In an assessment of 14 suppliers of total compensation management technology, Oracle’s products were most often in alignment with buyers’ requirements.
Ventana Research’s 2023 Value Index on Learning Management evaluates Degreed.
Ventana Research offers market observations from the Total Compensation Management Value Index 2023 for TCM software products.
Ventana Research’s 2023 Value Index on Learning Management evaluates Absorb LMS.
Ventana Research’s 2023 Value Index on Learning Management evaluates Oracle.
Ventana Research’s 2023 Value Index on Learning Management evaluates CrossKnowledge.
Ventana Research’s 2023 Value Index on Learning Management evaluates SAP.
Ventana Research’s 2023 Value Index on Learning Management evaluates Adobe.
Ventana Research's 2023 Total Compensation Management Value Index.
Ventana Research’s 2023 Value Index on Learning Management evaluates Docebo.
Ventana Research’s 2023 Value Index on Learning Management evaluates PeopleFluent.
Ventana Research’s 2023 Value Index on Learning Management evaluates Cornerstone OnDemand.
Observations from the Learning Management Value Index 2023 and how well 15 vendors match buyers’ requirements for learning management system software.
The Learning Management Value Index 2023 gauges how well offerings from 15 vendors match buyers’ requirements for learning management system software.
An integrated HCM system – whether a single platform or point solutions linked by APIs – creates unified experiences over the entire worker life cycle.
Employee engagement is a critical factor in the success of any organization. And a positive employee experience plays a crucial role in driving this engagement.
Skillsoft offers e-learning courses to help companies foster a growth and learning environment that strengthens skills and improves worker engagement.
Appcast offers programmatic recruitment advertising services that maximize algorithms and artificial intelligence to optimize marketing budgets.
Simplicity and transparency in candidate recruitment and hiring processes are key to a positive, engaging experience and attracting top talent.
Ventana Research's 2023 Learning Management Value Index.
Continuous compensation management can improve employee engagement and reduce regrettable attrition through frequent assessment of compensation structures.
Compensation management software has become a necessary part of the human capital management (HCM) technology stack.
Moving to a continuous performance management cycle improves employee engagement because workers receive regular feedback and feel valued and appreciated.
The 2023 Human Capital Market Agenda provides insights to derive maximum potential from workforce- and people-related technology investments & initiatives.
SAP SuccessFactors uses individualized experiences to reinforce the value and potential of each worker, creating more effective and motivated employees.
Using a skills-first approach to talent evaluation by prioritizing skill set and potential expands the pool of applicants considered for open positions.
For organizations seeking to deliver a superior employee experience, investing in UKG’s people-first HCM software can build trust and engagement.
Immedis is a consolidated global payroll platform that enables a unified view of payroll operations, real-time data analytics and advanced reporting.
TalentQuest’s unique approach to immersive learning using virtual reality offers individuals real-life experience at reduced cost and risk to organizations.
Over the last decade, various aspects of scheduling deskless or hourly workers, and managing their efforts in general, have become increasingly more sophisticated. While this has largely been a result of organizations wanting and needing more precisi
Susan Smith and Wanzl earned the 2022 Digital Leadership Award in Human Capital Management for transforming payroll functions with Ceridian.
Organizations using modern LMS systems that entice users to engage through strategic, creative content maximize learning outcomes, worker growth and ROI.
Eightfold.ai’s Talent Intelligence Suite is an artificial intelligence-powered platform that delivers actionable insights for informed talent decisions.
Organizations have high expectations that digital learning systems will deliver improved business outcomes, hyper-personalization and new learning mediums.
Oracle’s CloudWorld 2022 featured advances to its Cloud HCM platform that deliver an improved employee experience.
Discover how to customize recruitment for high-volume hires through the use of key technology and simplified hiring processes.
Payscale offers technology that enables organizations to stay on top of compensation trends to identify and mandate appropriate pay.
Phenom is an AI-powered talent management application focused on the scope of experiences from candidates and recruiters to the manager and the HR team.
Transparency around compensation is key, as is continuous recognition of employee achievements, and both can be accomplished with TCM by beqom.
The learning management system technology market has evolved dramatically over the past two decades.
Payroll Management is one of the six major focus areas in the Human Capital Management research and advisory practice at Ventana Research. “Continuous payroll” is a hot topic in this area, with much discussion about the always-on nature of this enhan
People analytics enable organizations to gain data-driven insights that optimize the impact and value of the workforce.
It has been nearly two and a half years since the world was thrust into one of the most dramatic eras of workforce transformation in the modern era. Organizations have been forced to reevaluate everything about the workforce, from the physical spaces
The Great Resignation has made it abundantly clear that candidates expect the same type of consumerized experience in the hiring process as they do when buying anything at all. To win or keep the best talent, organizations must make the hiring proces
Businesses are moving to more service-based models, and finding and retaining top talent has become more mission critical than ever before. But as businesses compete to keep employee costs down and retain talent, many have turned to technology to fin
Organizations are finding it increasingly difficult to address the changing demands of work in a way that optimally utilizes resources to deliver improved results while controlling levels of financial investment. C-level and executive teams must ensu
We hear all the time that we’re existing in an age of information. If that’s the case and we have more data at our fingertips than ever before, why isn’t every sales organization operating at historic levels of efficiency?
A key component of HCM is learning management, a continuous process designed to ensure that an organization’s employees have the skills, competencies and resources they need to be productive and engaged. Effective learning management typically improv
Accurately forecasting and effectively meeting labor and staffing demands is critical for every organization and industry, and HCM technology platforms are rising to this challenge, evolving at an unprecedented pace to optimize workforce operations.
In today’s fluid operating environment, organizations must be agile and resilient to deal with shifts in how and where people work, ever-changing regulations and mounting competition to attract and retain top talent. However, while addressing these c
Incentive compensation management (ICM) systems have traditionally focused on the needs of sales divisions, but these groups are typically distinct from other departments within the organization and are usually compensated based primarily on new sale
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our
Readiness and agility of the workforce is the foundation of business resiliency. Black swan events will test an organization’s ability to respond and operate effectively under challenging conditions, including pandemics and other disruptions that for
For decades, organizations have been trying to make information and analysis available to the lines of business to improve their operations. Our research shows that analytics generate value for organizations in multiple ways.
“Pay equity” is the moral compass of an organization. It should guide its management, its workforce, and the methods by which the company compensates its employees.
Two years after the pandemic upended contact center operations, many managers are finding that they still face challenges finding enough staff to meet customer demand. What was an unusual situation has now become a continuing structural problem that
A new generation of digital technologies is extending human capital management (HCM) systems, making them simpler and more productive than ever before.
In recent years, organizations have made significant changes to the way they compensate workers. The focus on cash compensation has, in many sectors, given way to a more comprehensive as well as a more creative and personalized approach, one that’s n
Ventana Research defines Human Capital Management (HCM) as the strategies, processes, practices and programs that organizations use to maximize the value delivered by their workforce. A key component of HCM is learning management, a continuous proces
Traditional workforce planning is a set of processes performed by the Human Resources (HR) function, working with business units and departments to address short- and long- term staffing needs. In this model, HR provides guidelines on pay rates per l
Employee engagement and the improvement of its associated metrics has been a focus for HR executives for years, but a broader approach is now emerging. This new, more impactful vision builds around the central goal of delivering a superior employee e
Trite though it sometimes sounds, people truly are an organization’s most important asset. But in today’s complex and rapidly changing marketplace, efficiently hiring the best possible employees is far from simple.
As operating environments become more fluid and less predictable, it becomes more important to build organizational adaptability and resilience, especially for the leadership team.
This eBook covers the relationship between learning management and talent management systems and the value they can deliver by enhancing business agility to maximize sustainability.
The Rise of Human Capital Management over the last five years has introduced new opportunities to have a more centralized and process-driven approach.
An organization’s business objectives related to profitability, growth, continuity, risk and core values are all impacted by Human Capital Management (HCM) concerns and must be considered in the context of the people agenda.
The payroll function has traditionally focused on consistent execution of employee service and compliance assurance, with incremental improvements from process automation and other small efficiency gains made along the way. But the mandate, scope and
People are the center of every organization. And the experiences—positive or negative—of the workforce will affect the level of human engagement that can be achieved. It will determine whether everyone, from seasoned company leadership to the newest
The world of work has changed dramatically in recent years, from the types of workers to where, how and when they complete their work, to the ways they are engaged.
I spent years in the talent acquisition space, and I think that at least several months of that time – cumulatively – was spent just trying to get people to calm down. Talent acquisition is a critically important business process, but if I had a doll
In my more than two decades in the world of human resources and human capital management technology, I have never seen a topic become so completely ubiquitous so quickly as has employee experience. This is great news from my perspective. As I address
Ventana Research has conducted market research in the area of Human Capital Management (HCM) for two decades. The research has been conducted against the backdrop of the idea that Human Resources (HR) must play a more strategic role in the management
Compensation management is a key talent management process involving all workers and managers within an organization.
People are the center of every organization. And the experiences—positive or negative—of the workforce will affect the level of human engagement that can be achieved.
A productive and engaged workforce is fundamental to many successful enterprises/organizations. But the pandemic has created unique challenges to “business as usual” and has transformed the employee experience across nearly all aspects.
Personalization is everywhere, from clothes that are selected for us and delivered to our homes, to the ads we see, to the movies we stream. It’s no surprise that employees expect that same level of curated experience in the workplace. And yet, evide
Ventana Research performed this research to determine attitudes toward, and utilization of, Total Compensation Management (TCM). This document is based on our research and analysis of information provided by participants at organizations that we deem
Learning management systems have evolved dramatically since they were first developed, but more so since dedicated platforms for digital learning experiences were established. The recent pandemic has heightened the imperative for learning management
Ventana Research is sharing insights about Paycom, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Zebra Reflexis, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Infor, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Paychex, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Ascentis, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Workday, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
We are happy to share some insights about Oracle, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Ceridian, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about SAP SuccessFactors, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about ADP, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Ventana Research is sharing insights about Workforce Software, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
Talent management is a priority as organizations continue to face multiple disruptions because of the pandemic and business continuity issues related to the workforce.
Ventana Research is sharing insights about UKG, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Workforce Management 2022 is the distillation of a year of market and
Workforce management processes and activities, a major focus of investment and optimization efforts for decades, have undergone a huge transformation in recent years.
Ventana Research recently announced its 2022 Market Agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum potential from workforce- and people-related technology investments an
The necessity of learning is essential for every organization to realize the full potential of the workforce. But many organizations treat learning like training or academic instruction to ensure policy or compliance to a minimum level of work perfor
With the announcement of Ventana Research’s 2022 Market Agenda, our expertise in Digital Business continues to advance the market need for effective investments into technology, and I will outline here the key areas of focus to provide insights to or
Share The annual Ventana Research Digital Leadership Awards recognize organizations and individuals that utilize technology to advance business and IT. The Digital Leadership Awards showcase the professional leadership and their use of business appli
This self-assessment examines the degree to which your organization is already prepared to deal with these challenges and will help uncover areas where additional business benefit can be unlocked.
Total Compensation Management (TCM) is a strategic HCM area focused on the processes, data, analytics and technology capabilities needed to achieve an integrated and holistic approach to rewarding employees for their value and contributions.
Methods by which organizations pay their workforce have changed in recent years. Payroll cards (paycards) and the emerging trend known as “on-demand pay” provide employees with convenient access to earned wages as well as with greater ease and securi
Recruiting and hiring are no different than most areas of a business in that objectives and plans can be quite fluid. Similarly, the intensity of candidate sourcing activity will fluctuate as well.
Ventana Research has announced its market agenda for 2021, continuing the tradition of transparency in our efforts to educate and guide the technology market but also our independence as we do not share our market agenda or analyst perspectives with
Job descriptions have long served as a foundational element of an HR department’s daily operations. This is largely due to the organization needing a common lens and framework through which to hire, evaluate, develop and compensate employees.
The payroll function has traditionally focused on consistent execution of employee service and compliance assurance, with incremental improvements from process automation and other small efficiency gains made along the way. But the mandate, scope and
Organizations must operate with agility to survive and thrive during periods of change and uncertainty. The modern business environment features fluid challenges and opportunities, particularly those related to the workforce and the organization’s st
For decades, organizations have been trying to make information and analysis available to the lines of business to improve their operations. Our research shows that analytics generate value for organizations in multiple ways, including by helping the
An organization’s business objectives related to profitability, growth, continuity, risk and core values are all impacted by Human Capital Management (HCM) concerns and must be considered in the context of the people agenda. Improving performance aga
What is the purpose of people analytics within an organization, and what are the typical challenges to deploying and maximizing the value of people analytics?
The workforce is an essential part of an organization’s overall business potential because it ensures continuous operations, even in black-swan events.
There are many strategic and operational advantages to combining U.S. and Canadian employees into a single database and these benefits apply to all sizes of organizations.
The workforce is the center of any organization, no matter if the workforce consists of employees, contractors or what we call gig workers. It stands to reason that a black-swan event has an immediate impact on a workforce and thus an organization’s
Focusing on the employee experience is the next important strategic objective in HR. Organizations must adopt an experience-centric mindset regarding their employees and that mindset should be reflected in the selection and deployment of HR Technolog
Workforce planning is integrated and cross-functional people planning that moves beyond traditional workforce planning. This process is integrated with financial planning, incorporates a wider range of inputs and relies on analytics capabilities enab
ISG Software Research maintains a rigorous approach to its areas of research expertise through a methodology of processes and activities to ensure we provide the best possible insights on technology across business and IT. This is represented in our Market Agenda, which is a foundation for providing actionable information and guidance to help you identify opportunities for improved competitiveness and effectiveness. Other industry analyst firms lack methodology and a publicly available research agenda and are easily biased by clients and the industry. We take pride in our reputation for independence and provide our research calendar and agenda for visibility into the upcoming months of activity.
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