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        Human Capital Management

        Our Expertise

        In order for an organization to achieve its maximum potential and growth objectives, it needs a fully engaged and productive workforce. A new generation of human capital management systems and enabling technologies are allowing businesses to be more agile while continuously facilitating employee engagement and productivity. Digital and decision-support advances in compensation, learning, payroll and workforce management applications are allowing HR to improve responsiveness to business needs and stay in compliance with more complex regulations. And with organizations competing for a shrinking pool of available top talent at the same time baby boomers are exiting the workforce, new AI and machine learning capabilities can improve employer brand value by providing a personalized, relevant and rich experience to both candidates and employees.

        ISG Software Research offers research-based guidance on utilizing human capital management applications and information to ensure the maximum return on workforce investments and programs. Our insights will guide your organization to improved HR business processes, more actionable insights and an understanding of when to take advantage of emerging digital innovations across the HCM systems landscape.

        Contact us to learn more.

        Quote.svg

        By 2026, one-half of enterprises will expect their HCM software to be utilizing AI for personalization in the interactions between employees and HR.
        Matthew Brown

        Matthew Brown

        Director of Research
        Human Capital Management

        Focus Areas

        Browse the Content

        Choose a focus area and explore.

        ISG Research On-Demand is an advisory service that provides access to exclusive research and monthly dialogue with our analysts.Visit the services page to learn more.
        Analyst Perspective
        Embracing the Skills Economy: A Talent Management Revolution

        A skills-based environment focuses on hiring for skills versus prior jobs, revolutionizing talent management to support redeploying talent where needed.

        Analyst Perspective
        Compensation Renaissance: The Role of Technology in Revamping Rewards

        Technological advances enable compensation practices to meet the dynamic needs of today's workforce and optimize every aspect of rewards systems.

        Analyst Perspective
        The Buyers Guides for Learning Management Systems Classifies and Rates Software Providers

        Ventana Research offers market observations and overall results from the Learning Management Systems Buyers Guides for HCM software products.

        Analyst Perspective
        The Path to Equitable Compensation

        Technology helps to modernize compensation processes, keeping the focus on the quality of the work and prioritizing employee engagement, retention.

        Market Perspective
        Paycom is Provider of Merit in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Paycom in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Paycor is Provider of Assurance in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Paycor in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Paychex is Provider of Merit in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Paychex in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Quinyx is Provider of Merit in Workforce Management Buyers Guides

        Ventana Research evaluates Quinyx in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Zebra is Provider of Merit in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Zebra in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Replicon is Provider of Assurance in Workforce Management Buyers Guides

        Ventana Research evaluates Replicon in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Blue Yonder is Provider of Merit in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Blue Yonder in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Workday is Innovative in Workforce Management Basics Buyers Guides

        Ventana Research evaluates Workday in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Infor is Exemplary in Workforce Management Basics Buyers Guides

        Ventana Research evaluates Infor in the Workforce Management Suites and Basics Buyers Guides.

        Analyst Perspective
        AI and Learning: A Tech Evolution

        AI-driven learning content fosters open dialogue, deeper knowledge and greater impact through customized, self-service learning opportunities.

        Market Perspective
        WorkForce Software is Exemplary in Workforce Management Basics Buyers Guides

        Ventana Research evaluates Workforce Software in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        SAP is Innovative in Workforce Management Buyers Guides

        Ventana Research evaluates SAP in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        UKG is Exemplary in Workforce Management Buyers Guides

        Ventana Research evaluates UKG in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Dayforce is Exemplary in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Dayforce in the Workforce Management Suites and Basics Buyers Guides.

        Market Perspective
        Oracle is Exemplary in Workforce Management Basics Buyers Guide

        Ventana Research evaluates Oracle in the Workforce Management Suites and Basics Buyers Guides.

        Analyst Perspective
        Designing a Smart and Sustainable HR Tech Stack

        The HR tech stack can deliver consistent levels of service and support while also enabling a more personalized experience and greater sustainability.

        Market Perspective
        ADP is Exemplary in Workforce Management Buyers Guides

        Ventana Research evaluates ADP in the Workforce Management Suites and Basics Buyers Guides.

        Analyst Perspective
        The Buyers Guides for Workforce Management Classifies and Rates Software Providers

        Ventana Research offers market observations and overall results from the Workforce Management Suites Buyers Guides for human capital management software products. 

        Analyst Perspective
        Technology Maximizes Investment in Learning Experiences

        Learning technology enables dynamic experiences that support career development, resulting in significant benefits for the enterprise.

        Analyst Perspective
        Maximizing Technology to Engage Generations in the Workplace

        A human-centered technology strategy is the logical starting point for enterprises to design worker experiences that engage and empower all generations.

        Analyst Perspective
        The 2024 HCM Market Agenda: Using AI to Transform Experiences

        The 2024 Human Capital Market Agenda provides insights to derive maximum potential from workforce- and people-related technology investments and initiatives.

        Analyst Perspective
        Why I joined ISG and Ventana Research’s HCM Technology Practice

        Matthew Brown joins Ventana Research, now part of ISG, as research director of its HCM Technology practice.

        Market Perspective
        Expedia Group Earns HCM Digital Leadership Award with ServiceNow

        Expedia Group earned the 2023 Human Capital Management Digital Leadership Award for its use of ServiceNow to create a unified, seamless employee experience.

        Market Perspective
        Neeyamo is Vendor of Merit in Global Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Neeyamo.

        Market Perspective
        Gusto is Vendor of Merit in Global Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Gusto.

        Market Perspective
        Papaya Global is Vendor of Merit in Global Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Papaya Global.

        Market Perspective
        Rippling is Vendor of Merit in Global Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates Rippling.

        Market Perspective
        CloudPay is Vendor of Assurance in Global Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Global Payroll evaluates CloudPay.

        Market Perspective
        Paycom is Vendor of Merit in Domestic Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Domestic Payroll evaluates Paycom.

        Market Perspective
        Paycor is Vendor of Assurance in Domestic Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Domestic Payroll evaluates Paycor.

        Market Perspective
        Paychex is Vendor of Merit in Domestic Payroll Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Domestic Payroll evaluates Paychex.

        Market Perspective
        Paylocity is Vendor of Merit in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Paylocity.

        Market Perspective
        Infor is Vendor of Merit in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Infor.

        Market Perspective
        Workday is Vendor of Merit in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Workday.

        Market Perspective
        Ceridian Vendor of Merit in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates SAP.

        Market Perspective
        SAP is Exemplary in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates SAP.

        Market Perspective
        UKG is Exemplary in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates UKG.

        Market Perspective
        Oracle is Exemplary in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates Oracle.

        Market Perspective
        ADP is Exemplary in Payroll Management Buyers Guide

        Ventana Research’s 2023 Buyers Guide on Payroll Management evaluates ADP.

        Analyst Perspective
        The Buyers Guide for Global Payroll Classifies and Rates Vendors

        The Global Payroll Buyers Guide 2023 gauges how well offerings from 13 vendors match buyers’ requirements for global payroll software products.

        Analyst Perspective
        Global Payroll Buyers Guide: Market Observations

        Ventana Research offers market observations from the Global Payroll Buyers Guide 2023 for global payroll software products.

        Analyst Perspective
        The Buyers Guide for Domestic Payroll Classifies and Rates Vendors

        The Domestic Payroll Buyers Guide 2023 gauges how well offerings from 11 vendors match buyers’ requirements for domestic payroll software products.

        Analyst Perspective
        Domestic Payroll Buyers Guide: Market Observations

        Ventana Research offers market observations from the Domestic Payroll Buyers Guide 2023 for domestic payroll software products.

        Analyst Perspective
        The Buyers Guide for Payroll Management Classifies and Rates Vendors

        The Payroll Management Buyers Guide 2023 gauges how well offerings from eight vendors match buyers’ requirements for payroll management software products.

        Analyst Perspective
        Payroll Management Buyers Guide: Market Observations

        Ventana Research offers market observations from the Payroll Management Buyers Guide 2023 for human capital management software products.

        Analyst Perspective
        Visier Extends People Analytics Beyond the Data Analyst and Scientist

        Visier’s people analytics platform is designed for inclusivity, with a user interface and experience tailored for ease of use by non-technical users.

        Analyst Perspective
        Align Early-Career HCM Technology with Digital-First Generation

        The future of work depends on engaging a new tech-savvy generation by using technology to discover, develop and connect with early career professionals.

        Analyst Perspective
        ServiceNow Brings Process Optimization to Human Capital Management

        ServiceNow enters the HCM market with its Employee Growth and Development offering, providing personalization of learning, development and career pathing.

        Analyst Perspective
        Pragmatism for HR Leaders: GenAI and HCM Technology

        Organizations must balance the promise of generative AI for HR (or HCM) tech landscape with its risks; taking a slow-and-steady approach may be wisest path forward.

        Analyst Perspective
        Re-Humanizing the Candidate Experience

        Technology can support HR recruitment efforts to enhance the candidate experience and set a positive tone at the start of the employee journey.

        Analyst Perspective
        Mitigate Risk During Employment Separation with Onwards HR

        Onwards HR streamlines employee separation actions, minimizing financial and legal risks to ensure accuracy, compliance and a positive brand experience.

        Analyst Perspective
        Strategic Onboarding Increases Business Success

        Strategic onboarding, including all processes required to successfully integrate a new employee into an organization, bolsters overall productivity.

        Analyst Perspective
        Plum Provides Insights for Better Talent Management

        Talent management platforms like Plum use objective data to help organizations identify behaviors required for success in a role or team.

        Market Perspective
        Fuel50 Earns Human Capital Management Digital Innovation Award for 2023

        Fuel50’s use of AI to help organizations adopt a skills-first mentality to HCM earned it the 2023 Ventana Research HCM Digital Innovation Award.

        Analyst Perspective
        WorkForce Software Focuses on the Essentials of Workforce Management

        WorkForce Software focuses on delivering essential core capabilities with organizational agility and employee experience at the forefront.

        Analyst Perspective
        HiBob Setting a New Standard for HCM Platforms

        Employee engagement, community building at the core of HiBob’s HCM platform, delivering a satisfying UX for HR teams, employees and managers alike.

        Analyst Perspective
        Skills-Based Workforce Possible with Commitment to Digital Passport

        Investing in a skills-based workforce demands transformative approaches to hiring practices and better positions businesses for the future of work.

        Market Perspective
        Paylocity is Vendor of Assurance in TCM Value Index

        Ventana Research assesses total compensation management software from Paylocity.

        Market Perspective
        Infor is Vendor of Merit in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from Infor.

        Analyst Perspective
        Pay Transparency Mandates Require Preparation for Managing Compensation

        Increasing focus on pay transparency and equity creates opportunity for organizations to explore, adopt technology to ensure fair compensation practices.

        Market Perspective
        HiBob is Vendor of Assurance in TCM Value Index

        Ventana Research assesses total compensation management software from HiBob.

        Market Perspective
        PeopleFluent is Vendor of Merit in TCM Value Index

        Ventana Research assesses total compensation management software from PeopleFluent.

        Analyst Perspective
        Opportunity Marketplaces Help Address Talent Shortage

        In the war for talent, opportunity marketplaces give employers a tactical advantage.

        Market Perspective
        UKG is Vendor of Assurance in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from UKG.

        Market Perspective
        Ceridian is Vendor of Merit in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from Ceridian.

        Market Perspective
        Workday is Innovative in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from Workday.

        Market Perspective
        Salary.com is Vendor of Assurance in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from Salary.com.

        Market Perspective
        Unit4 is Exemplary in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from Unit4.

        Market Perspective
        Payscale is Innovative in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from Payscale.

        Analyst Perspective
        Workday Excels at People Analytics

        Workday People Analytics provides valuable insight into the performance of workers and teams, including employee engagement, productivity and turnover.

        Market Perspective
        beqom is Exemplary in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from beqom.

        Market Perspective
        Cegid Group is Vendor of Merit in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Cegid.

        Market Perspective
        SAP is Innovative in Total Compensation Management Value Index

        Ventana Research assesses total compensation management software from SAP.

        Market Perspective
        D2L is Rated as a Vendor of Assurance in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates D2L.

        Market Perspective
        ADP is Exemplary and a Leader in TCM Value Index

        Ventana Research assesses total compensation management software from ADP.

        Market Perspective
        Oracle is Exemplary and a Leader in TCM Value Index

        Ventana Research assesses total compensation management software from Oracle.

        Market Perspective
        Axonify is Vendor of Merit in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Axonify.

        Market Perspective
        360Learning is Vendor of Assurance in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates 360Learning.

        Market Perspective
        Workday is Vendor of Merit in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Workday.

        Analyst Perspective
        Total Compensation Management Value Index Classifies and Rates Vendors

        In an assessment of 14 suppliers of total compensation management technology, Oracle’s products were most often in alignment with buyers’ requirements.

        Market Perspective
        Degreed is Innovative Vendor in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Degreed.

        Analyst Perspective
        Market Observations from the Total Compensation Management Value Index

        Ventana Research offers market observations from the Total Compensation Management Value Index 2023 for TCM software products.

        Market Perspective
        Absorb LMS is Rated as Innovative Vendor in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Absorb LMS.

        Market Perspective
        Oracle is Rated as a Vendor of Assurance in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Oracle.

        Market Perspective
        CrossKnowledge is Rated a Vendor of Assurance in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates CrossKnowledge.

        Market Perspective
        SAP is Exemplary Vendor and Value Index Leader in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates SAP.

        Market Perspective
        Adobe is Innovative and Value Index Leader in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Adobe.

        Buyers Guide
        Total Compensation Management 2023 Value Index

        Ventana Research's 2023 Total Compensation Management Value Index.

        Market Perspective
        Docebo is Exemplary and Overall Leader in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Docebo.

        Market Perspective
        PeopleFluent is Innovative and Overall Leader in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates PeopleFluent.

        Market Perspective
        Cornerstone OnDemand is Exemplary and Overall Leader in Learning Management

        Ventana Research’s 2023 Value Index on Learning Management evaluates Cornerstone OnDemand.

        Analyst Perspective
        Learning Management Systems: An Integral Resource for Any Organization

        Observations from the Learning Management Value Index 2023 and how well 15 vendors match buyers’ requirements for learning management system software.

        Analyst Perspective
        Learning Management Systems Value Index Classifies and Rates Vendors

        The Learning Management Value Index 2023 gauges how well offerings from 15 vendors match buyers’ requirements for learning management system software.

        Analyst Perspective
        Power the Talent Journey with Integrated Systems

        An integrated HCM system – whether a single platform or point solutions linked by APIs – creates unified experiences over the entire worker life cycle.

        Viewpoint
        Using Payroll Software to Bolster the Employee Experience

        Employee engagement is a critical factor in the success of any organization. And a positive employee experience plays a crucial role in driving this engagement.

        Market Perspective
        Skillsoft Provides Workers with Opportunities for Career Advancement

        Skillsoft offers e-learning courses to help companies foster a growth and learning environment that strengthens skills and improves worker engagement.

        Market Perspective
        Appcast Transforms Recruitment with Programmatic Advertising

        Appcast offers programmatic recruitment advertising services that maximize algorithms and artificial intelligence to optimize marketing budgets.

        Analyst Perspective
        5 Strategies to Improve Candidate Experience and Conversion Rates

        Simplicity and transparency in candidate recruitment and hiring processes are key to a positive, engaging experience and attracting top talent.

        Buyers Guide
        Learning Management 2023 Value Index

        Ventana Research's 2023 Learning Management Value Index.

        Analyst Perspective
        Continuous Compensation Management Requires the Right Technology

        Continuous compensation management can improve employee engagement and reduce regrettable attrition through frequent assessment of compensation structures.

        White Paper
        Unlocking the Future of Compensation Management

        Compensation management software has become a necessary part of the human capital management (HCM) technology stack.

        Analyst Perspective
        The Case for Continuous Performance Management

        Moving to a continuous performance management cycle improves employee engagement because workers receive regular feedback and feel valued and appreciated.

        Analyst Perspective
        HCM Market Agenda: A Focus on Experience and Engagement

        The 2023 Human Capital Market Agenda provides insights to derive maximum potential from workforce- and people-related technology investments & initiatives.

        Market Perspective
        SAP SuccessFactors Reinforces Employee Value and Potential

        SAP SuccessFactors uses individualized experiences to reinforce the value and potential of each worker, creating more effective and motivated employees.

        Analyst Perspective
        Skills-First Hiring is the Future of Talent Acquisition

        Using a skills-first approach to talent evaluation by prioritizing skill set and potential expands the pool of applicants considered for open positions.

        Analyst Perspective
        UKG Excels in User Experience

        For organizations seeking to deliver a superior employee experience, investing in UKG’s people-first HCM software can build trust and engagement.

        Market Perspective
        Immedis Simplifies Global Payroll

        Immedis is a consolidated global payroll platform that enables a unified view of payroll operations, real-time data analytics and advanced reporting.

        Market Perspective
        TalentQuest Offers Integrated Talent Management Platform

        TalentQuest’s unique approach to immersive learning using virtual reality offers individuals real-life experience at reduced cost and risk to organizations.

        Viewpoint
        Modern Workforce Scheduling Requires a New Mindset

        Over the last decade, various aspects of scheduling deskless or hourly workers, and managing their efforts in general, have become increasingly more sophisticated. While this has largely been a result of organizations wanting and needing more precisi

        Market Perspective
        Wanzl Earns Digital Leadership Award in HCM with Ceridian for 2022

        Susan Smith and Wanzl earned the 2022 Digital Leadership Award in Human Capital Management for transforming payroll functions with Ceridian.

        Market Perspective
        Cornerstone Empowers Skills for Talent Experiences

        Organizations using modern LMS systems that entice users to engage through strategic, creative content maximize learning outcomes, worker growth and ROI.

        Market Perspective
        Eightfold.ai Supercharges through Talent Intelligence

        Eightfold.ai’s Talent Intelligence Suite is an artificial intelligence-powered platform that delivers actionable insights for informed talent decisions.

        Analyst Perspective
        Three Trends in Digital Learning for 2023

        Organizations have high expectations that digital learning systems will deliver improved business outcomes, hyper-personalization and new learning mediums.

        Analyst Perspective
        Oracle CloudWorld: HCM Leads Employee Experience Potential

        Oracle’s CloudWorld 2022 featured advances to its Cloud HCM platform that deliver an improved employee experience.

        Analyst Perspective
        High-Volume Recruiting Requires Specialized Technology Approaches

        Discover how to customize recruitment for high-volume hires through the use of key technology and simplified hiring processes.

        Market Perspective
        Payscale Enables Compensation Management with Pay Equity

        Payscale offers technology that enables organizations to stay on top of compensation trends to identify and mandate appropriate pay.

        Market Perspective
        Phenom Optimizes Talent Management for Improved People Experiences

        Phenom is an AI-powered talent management application focused on the scope of experiences from candidates and recruiters to the manager and the HR team.

        Market Perspective
        beqom Enables Compensation to Performance Management

        Transparency around compensation is key, as is continuous recognition of employee achievements, and both can be accomplished with TCM by beqom.

        Analyst Perspective
        Investment in LMS is an Investment in Organizational Success

        The learning management system technology market has evolved dramatically over the past two decades.

        Analyst Perspective
        Select the Right Technology to Master Global Payroll Complexities

        Payroll Management is one of the six major focus areas in the Human Capital Management research and advisory practice at Ventana Research. “Continuous payroll” is a hot topic in this area, with much discussion about the always-on nature of this enhan

        Analyst Perspective
        The Power of People Analytics: Moving Beyond the Dashboard

        People analytics enable organizations to gain data-driven insights that optimize the impact and value of the workforce.

        Analyst Perspective
        iCIMS Helps Organizations Recruit and Engage Talent

        It has been nearly two and a half years since the world was thrust into one of the most dramatic eras of workforce transformation in the modern era. Organizations have been forced to reevaluate everything about the workforce, from the physical spaces

        Analyst Perspective
        A Talent Acquisition Platform Leads to Competitive Advantage

        The Great Resignation has made it abundantly clear that candidates expect the same type of consumerized experience in the hiring process as they do when buying anything at all. To win or keep the best talent, organizations must make the hiring proces

        QandA
        Empower the Workforce to Reach its Full Potential

        Businesses are moving to more service-based models, and finding and retaining top talent has become more mission critical than ever before. But as businesses compete to keep employee costs down and retain talent, many have turned to technology to fin

        QandA
        An Executive Discussion on Work Management

        Organizations are finding it increasingly difficult to address the changing demands of work in a way that optimally utilizes resources to deliver improved results while controlling levels of financial investment. C-level and executive teams must ensu

        QandA
        Leadership in Planning for Sales Performance

        We hear all the time that we’re existing in an age of information. If that’s the case and we have more data at our fingertips than ever before, why isn’t every sales organization operating at historic levels of efficiency?

        Self-Assessment
        Learning Management as the Foundation of Talent Management

        A key component of HCM is learning management, a continuous process designed to ensure that an organization’s employees have the skills, competencies and resources they need to be productive and engaged. Effective learning management typically improv

        Self-Assessment
        Does Your Workforce Management Need Work?

        Accurately forecasting and effectively meeting labor and staffing demands is critical for every organization and industry, and HCM technology platforms are rising to this challenge, evolving at an unprecedented pace to optimize workforce operations.

        Self-Assessment
        Enhancing Collaboration Between HR and the Office of Finance

        In today’s fluid operating environment, organizations must be agile and resilient to deal with shifts in how and where people work, ever-changing regulations and mounting competition to attract and retain top talent. However, while addressing these c

        White Paper
        Incentive Compensation in Modern Revenue Management

        Incentive compensation management (ICM) systems have traditionally focused on the needs of sales divisions, but these groups are typically distinct from other departments within the organization and are usually compensated based primarily on new sale

        Market Perspective
        Salary.com Earns Human Capital Management Digital Innovation Award

        The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to the improved processes and performance of an organization. Our

        White Paper
        Empower the Modern and Agile Agent Workforce

        Readiness and agility of the workforce is the foundation of business resiliency. Black swan events will test an organization’s ability to respond and operate effectively under challenging conditions, including pandemics and other disruptions that for

        White Paper
        Accessible Analytics Improve Operational Performance

        For decades, organizations have been trying to make information and analysis available to the lines of business to improve their operations. Our research shows that analytics generate value for organizations in multiple ways.

        White Paper
        Pay Equity Management

        “Pay equity” is the moral compass of an organization. It should guide its management, its workforce, and the methods by which the company compensates its employees.

        White Paper
        Building a Unified Workforce for Customer Engagement

        Two years after the pandemic upended contact center operations, many managers are finding that they still face challenges finding enough staff to meet customer demand. What was an unusual situation has now become a continuing structural problem that

        Research Perspective
        The Digital Future of Human Capital Management

        A new generation of digital technologies is extending human capital management (HCM) systems, making them simpler and more productive than ever before.

        Research Perspective
        Using People Analytics in Total Compensation Management

        In recent years, organizations have made significant changes to the way they compensate workers. The focus on cash compensation has, in many sectors, given way to a more comprehensive as well as a more creative and personalized approach, one that’s n

        Research Perspective
        Learning Management: The Key to Talent Management Effectiveness

        Ventana Research defines Human Capital Management (HCM) as the strategies, processes, practices and programs that organizations use to maximize the value delivered by their workforce. A key component of HCM is learning management, a continuous proces

        Research Perspective
        Next-Generation Workforce Planning

        Traditional workforce planning is a set of processes performed by the Human Resources (HR) function, working with business units and departments to address short- and long- term staffing needs. In this model, HR provides guidelines on pay rates per l

        Research Perspective
        The Employee Experience Train Keeps Rolling

        Employee engagement and the improvement of its associated metrics has been a focus for HR executives for years, but a broader approach is now emerging. This new, more impactful vision builds around the central goal of delivering a superior employee e

        Research Perspective
        The New Imperative for Employment Verification

        Trite though it sometimes sounds, people truly are an organization’s most important asset. But in today’s complex and rapidly changing marketplace, efficiently hiring the best possible employees is far from simple.

        Viewpoint
        Three Essential Elements for a Future-Ready Workforce

        As operating environments become more fluid and less predictable, it becomes more important to build organizational adaptability and resilience, especially for the leadership team.

        eBook
        From Employer Branding to Business Sustainability

        This eBook covers the relationship between learning management and talent management systems and the value they can deliver by enhancing business agility to maximize sustainability.

        Research Perspective
        Activating Intelligence for HCM

        The Rise of Human Capital Management over the last five years has introduced new opportunities to have a more centralized and process-driven approach.

        eBook
        Achieving Success with People Analytics

        An organization’s business objectives related to profitability, growth, continuity, risk and core values are all impacted by Human Capital Management (HCM) concerns and must be considered in the context of the people agenda.

        eBook
        Global Payroll as a Strategic Asset

        The payroll function has traditionally focused on consistent execution of employee service and compliance assurance, with incremental improvements from process automation and other small efficiency gains made along the way. But the mandate, scope and

        eBook
        Intelligence in Human Capital Management

        People are the center of every organization. And the experiences—positive or negative—of the workforce will affect the level of human engagement that can be achieved. It will determine whether everyone, from seasoned company leadership to the newest

        Viewpoint
        Gain Full Value in Workforce Management Software

        The world of work has changed dramatically in recent years, from the types of workers to where, how and when they complete their work, to the ways they are engaged.

        Analyst Perspective
        The Impact of Payroll Technology on the Employee Experience

        I spent years in the talent acquisition space, and I think that at least several months of that time – cumulatively – was spent just trying to get people to calm down. Talent acquisition is a critically important business process, but if I had a doll

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        Market Agenda Calendar

        ISG Software Research maintains a rigorous approach to its areas of research expertise through a methodology of processes and activities to ensure we provide the best possible insights on technology across business and IT. This is represented in our Market Agenda, which is a foundation for providing actionable information and guidance to help you identify opportunities for improved competitiveness and effectiveness. Other industry analyst firms lack methodology and a publicly available research agenda and are easily biased by clients and the industry. We take pride in our reputation for independence and provide our research calendar and agenda for visibility into the upcoming months of activity.

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        Vendors Covered

        Vendors Not Covered or Recommended

        • 360Learning
        • Absorb
        • Activpayroll
        • Alight
        • AMS
        • Aon
        • Asure Software
        • Axonify Inc
        • BambooHR
        • Beamery
        • Beeline
        • Benefitfocus
        • BetterUp
        • BetterWorks
        • Blackboard
        • Blueboard
        • Bridge Learning
        • CareerBuilder
        • Cegid
        • Centrical
        • ChartHop
        • Checkr
        • CloudPay
        • Comptrak
        • CrossKnowledge
        • DailyPay
        • Darwinbox
        • Degreed
        • Deputy
        • Eightfold
        • Engagedly
        • Entromy
        • Equifax
        • Experian
        • Forsta
        • Fuel50
        • Gloat
        • Harri
        • Harver
        • Hibob
        • HighRadius
        • HireVue
        • iiPay
        • Infor
        • Insperity / Expensable
        • iSolved
        • JellyVision
        • Jobcase
        • Jobvite
        • Joveo
        • Kallidus
        • Lattice
        • Learning Pool
        • Legion Technologies
        • LifeWorks
        • Limeade
        • LinkedIn Salary
        • Magnit
        • Mercer
        • Modern Hire
        • Morneau Shepell
        • Namely
        • Neeyamo
        • Nexthink
        • NTT
        • O.C. Tanner
        • Pandologic
        • Parsable
        • Paycom
        • Paylocity
        • Plansource
        • PrismHR
        • Protime
        • Quantum Workplace
        • Quinyx
        • Ramco
        • Randstad RiseSmart
        • Reflektive
        • Rippling
        • Safeguard Global
        • Silkroad Technology
        • Simpplr
        • SISQUAL
        • SmartRecruiters
        • Sounding Board
        • Spica
        • splashBI
        • SymphonyTalent
        • Syndio
        • TCP
        • Tivian
        • Upwork
        • Viventium
        • Willis Towers Watson (WTW)
        • Wonolo
        • WorkJam Inc
        • Xoxoday
        • Zalaris
        • Zebra
        • Zenefits
        For more information on Vendor coverage, or to become a covered vendor, click here.

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