Employee engagement is a critical factor in the success of any organization. And a positive employee experience plays a crucial role in driving this engagement, as it directly impacts an employee's sense of fulfillment, satisfaction and commitment to their work. Our research reveals that one-half (51%) of organizations believe that HCM technology systems are extremely important to improving employee experience. And yet, rarely does anyone think to include payroll technology in these terms. Generally speaking, payroll is taken for granted. Occasionally, employees review a pay slip to ensure proper deductions and withholdings, but for the most part, the only thought given to payroll is when something goes wrong. This is primarily because payroll systems have historically been viewed as a means to optimize and streamline a complex process, rather than as a tool to bolster the employee experience. Ultimately, payroll is a hygiene factor in a person's motivational hierarchy of needs: without it being right, nothing else can be. It’s time for organizations to start utilizing this investment more strategically.
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Using Payroll Software to Bolster the Employee Experience
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VP and Research Director
Quincy Valencia leads the human capital management (HCM) expertise at Ventana Research and guides HR and business leaders in best practices and technology covering HCM applications, suites and platforms, including these specific focus areas: continuous payroll, employee experience, learning management, talent management, total compensation management and workforce management.