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        Market Perspectives

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        Workday is Vendor of Merit in Learning Management

        We are happy to share some insights about Workday drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

        In all of our Value Indexes we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for Ventana_Research_Value_Index_Learning_Management_2023_Logo-4proposal (RFP) and vendor selection process for analytics and business intelligence. We evaluated Workday and 13 other vendors in seven categories, five relevant to the product (Adaptability, Capability, Manageability, Reliability and Usability) and two related to the vendor (TCO/ROI and vendor Validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our Learning Management Benchmark Research.

        Workday provides a learning management system that includes actionable insights, learning campaigns and personalized content to help workers train. Workday was categorized as a Vendor of Merit, ranking 10th overall in this Value Index evaluation. It was designated a Value Index Leader in Validation and Ventana_Research_Value_Index_Learning_Management_2023_Workday-1ranked best in Reliability. It was ranked 10th in Customer Experience. Its overall performance was impacted by its lower rankings in TCO/ROI and Usability, which represent 25% of the weighting in the overall Value Index.

        Our assessment finds that Workday could perform better by examining its placement as 10th in the TCO/ROI category and the tools it provides customers to make a business case for the product. In the Capability category, where it ranked 11th, it could examine its investment in building product capabilities like social collaboration.

        This assessment was based on Workday’s Workday Learning R2 products available in August of 2022.

        Workday, like all vendors in this market, should ensure they meet the evolving needs and expectations of its buyers and customers for enterprise-wide learning and provide it where and when workers need it as part of their work.

        This research-based index is the most comprehensive assessment of the value of learning management software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here and included vendors that wish to learn more can click here. Read the report here.

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        Ventana Research, now part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the Ventana Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Sign up for free community membership to receive email notifications on research and insights.

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        Our Market Perspective Policy

        • Ventana Research’s Market Perspectives are fact-based analysis and guidance on a vendor’s business, industry and technology trends. Each Market Perspective presents the view of Ventana Research using its established subject matter expertise on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity to ensure it delivers reliable and actionable insights. It is reviewed and edited by the firm’s product management team and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Market Perspective before it is published. If you have any issue with a Market Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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