Over the last decade, various aspects of scheduling deskless or hourly workers, and managing their efforts in general, have become increasingly more sophisticated. While this has largely been a result of organizations wanting and needing more precision around deploying workers, scheduling processes are being pulled to even greater levels of sophistication for other reasons of late. The new catalysts are arguably more related to employee-centric considerations such as what employees want and need from these processes, and how their lives at work are impacted by them.
Modern Workforce Scheduling Requires a New Mindset
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About the Author
VP and Research Director
Quincy Valencia leads the human capital management (HCM) expertise at Ventana Research and guides HR and business leaders in best practices and technology covering HCM applications, suites and platforms, including these specific focus areas: continuous payroll, employee experience, learning management, talent management, total compensation management and workforce management.