San Ramon, CA. - April 3, 2013 - Mark Smith, CEO and Chief Research Officer at Ventana Research, announced today that he will be the co-chair of the Enterprise MobileX on June 18-19, 2013 at the Hyatt Fisherman's Wharf, San Francisco, CA. Framed by the uptake of mobile devices like smartphones and tablets crossing from personal to professional use, the event brings together leading business and IT executives to define the trends, challenges, and opportunities of equipping organizations with...
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Ventana Research
Ventana Research, now part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the Ventana Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Sign up for free community membership to receive email notifications on research and insights.
Recent Posts
San Ramon, CA. — March 08, 2013 — Ventana Research announced today that the firm is set to begin their latest Benchmark Research on Information Optimization. The firm has embarked on this benchmark research to evaluate how technology is used to support better access and utilization of information in business and IT. Information optimization is also a key driver and benefit of the use of big data technology.
San Ramon, CA. March 6, 2013-Ventana Research announced today that industry veteran Deb Casey has joined the company as vice president of sales. Casey brings to Ventana Research more than two decades of experience in the high-tech sector, during which time she has sold and brought to market leading edge services.
SAN RAMON, CA, March 01, 2013 -- Ventana Research is set to commence new benchmark research to provide education on human capital analytics.
SAN RAMON, CA, February 21, 2013 – Ventana Research released it’s latest benchmark research, “Long Range Planning – Steps to Achieve a More Effective Process.” The research explored and benchmarked how organizations perform long-range planning. It identified key characteristics of- and objectives for long-range planning. The research also identified best practices used in effective long range planning and illustrated the connection between using best practices and achieving tangibly better...
SAN RAMON, CA January 31, 2013 – Ventana Research has secured four of the top ten blog post positions on Information Management Magazine’s 2012 most read blogs. The Ventana Research blogs offered research-based insights on big data, business analytics, data integration and next generation business intelligence technologies. This latest accolade shows that the firm continues to provide research and coverage to the high-tech sector that is both groundbreaking and critical. The four blogs that...
San Ramon, CA. – January 15, 2013 – Ventana Research will be hosting the Business Technology Leadership Summit 2013 on May 29 - 30, 2013 at the Hyatt Fisherman’s Wharf, San Francisco, CA. The event will feature key observations gleaned from the latest research from Ventana Research analysts, as they share strategies and recommendations for effectively leading change to ensure future success. The analysts will share insights from fact-based research and provide guidance on how to improve...
San Ramon, CA, January 14, 2013 – Ventana Research announces its latest addition to the research team with Stephan Millard joining as VP & Research Director for the Human Capital Management Research Practice. Prior to joining Ventana Research, Stephan spent over 15 years in the technology industry for companies such as SumTotal, Saba and Kronos. His expertise has spans workforce management, payroll, talent management, recruiting and human resources.
SAN RAMON, CA, January 9, 2013 - Ventana Research, after celebrating a decade of success, has announced its research and educational agenda for 2013. The firm is set to cover the dramatically changing technology for business and IT, while helping businesses utilize every investment and resource as effectively aspossible.
SAN RAMON, CA, January 7, 2013 - Ventana Research is announcing that the 2013 Leadership Awards are now open for submissions. The annual Leadership Awards will acknowledge organizations and individuals that have achieved notable success in using people, processes, information and technology while applying best practices to lead change, increase productivity and attain superior outcomes with in an organization. The awards recognize business pioneers, leading organizations and individuals that...
SAN RAMON, CA, January 02, 2013 - Ventana Research has released its latest benchmark research that details how organizations useand misuse spreadsheets and what they can do to make best use of this indispensable tool. Desktop spreadsheets were designed to be a personal productivity tool and excel in this role. When used in repetitive, collaborative enterprise processes, however, they can become counterproductive. Errors are common especially for a company's most critical data. Time is often...
SAN RAMON, CA, December 19, 2012 -- Ventana Research believes Location Analytics is an important emerging technology and has commenced new research focused on it. This research program will identify trends, market opportunities and organizational requirements associated with Location Analytics. The research will provide insight on competency and maturity of organizations use of location and geographic context as well as their current and future business and technology requirements and best...
SAN RAMON, CA, December 12, 2012 - Ventana Research will begin its latest Benchmark Research on Next Generation Workforce Optimization. The firm has embarked on this benchmark research to evaluate the current methods for how customer service agents handle customer interactions, how applications and technology are used to support agents and best practices for improvements in customer experience.
SAN RAMON, CA, December 6, 2012 - Ventana Research published it's newest benchmark research on what it defines are the most important six key technology innovations for business; Big Data, Business Analytics, Social Media, Collaboration, Mobile and CloudComputing. The firm embarked on this benchmark research as it commenced its 10th year of providing technology research into business and IT. The research set out to evaluate the mainareas of significant technology advancements for the next...
SAN RAMON, CA., December 05, 2012 - Ventana Research has released its latest benchmark research on operational intelligence, a category of technology that provides event and real-time based information and metrics for business and IT. The research was conducted to investigate how organizations use real-time operational and event data to make better, faster decisions and respond more effectively to innovate and gain competitive advantage.
San Ramon,Calif. – November 20, 2012 – Ventana Research has announced the 2012 Overall Leadership Award winners. The Leadership Awards recognize individuals and their organizations that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories. The Overall Leadership Awards recognize leadership award winners who stand out among the leadership award recipients as top...
SAN RAMON, CA, November 08, 2012 -- Ventana Research has announced that the firm will share key findings from its yet to be published Business Technology Innovation Benchmark Research, as well as present facts from other new and recently released research on big data, cloud computing, customer experience and agents, integrated business planning, predictive analytics, next generation workforce management, product information management and next generation business intelligence technologies and...
SAN RAMON, November 06 2012 – VentanaResearch has released its latest Benchmark Research, The Unified Agent Desktop and the Customer Experience. Ventana Research commenced this research to gain insight into current agent desktop practices, as well as efforts to manage customerinteractions and improve customer service.
The new research shows that the primary channel for customer service remains interaction with agents in contact centers. Acquiring and maintaining customer loyalty requires...
SAN RAMON, October 31, 2012 – Ventana Research has released its latest Benchmark Research, Next Generation Business Intelligence. Ventana Research commenced this research to gain insight into organization’s plans to use next generation business intelligence, future plans for doing so and to uncover best practices in managing these new important sources of analytics and metrics.
These new technologies will expand the range of BI capabilities and alter the methods in which they’re obtained,...
SAN RAMON, CA, October 31, 2012 – Ventana Research is conducting new benchmark research to explore how organizations perform long-range planning, the challenges they face and their plans to address those challenges.One objective of the research is to identify best practices used in effective long range planning. The research will document how companies currently perform long range planning, their plans to improve and what their needs may be in the future.
SAN RAMON, CA, October 30, 2012 - Ventana Research will be celebrating 10 years of excellence in business and technology research and education at the Business Technology Innovation Summit on November 8, 2012 at the Tech Museum in San Jose, CA. (www.ventanaresearch.com/innovationssummit). The last decade would not be possible without the support of its media and association partners that help in the participation and syndication of research that increase the quality and reach of research.
San Ramon, Calif. – October 26, 2012 – Ventana Research has announced the results of the first ever Technology Innovation Awards. The awards are a new addition for 2012 and recognize technology vendors who have introduced innovations in technology to advance business and IT.
Topics: Technology Innovation Award
SAN RAMON, October 24, 2012 – Ventana Research has released its latest Benchmark Research, Trends in Integrated Business Planning. Ventana Research undertook this benchmark to build upon their previous research into planning and gain insight into how organizations have advanced business planning across the enterprise.
San Ramon, Calif. – October 24, 2012 – Ventana Research has announced the results of the 7th annual 2012 Leadership Awards. The Leadership Awards recognize organizations and supporting technology vendors that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories.
SanRamon, Calif. – October 23, 2012 - Ventana Research has released its 2012 Value Index for Business Intelligence (BI), the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, business and IT organizations will be able to evaluate business intelligence software vendors’ offerings more rapidly and accurately, allowing buyers to make choices based on a deeper understanding of how these offerings can address their...
SAN RAMON, CA, September 17, 2012 – Ventana Research will commence a new benchmark research to educate organizations on the use of spreadsheets. This new research will explore best and worst practices for efficient and timely useof spreadsheets within the industry. The benchmark will further investigate the issues surrounding stand-alone spreadsheets and the risks that come with the misuse of spreadsheets.
SAN RAMON, September 13, 2012 – Ventana Research has released its latest Benchmark Research on Next-Generation Workforce Management.Ventana Research undertook this benchmark to gain insight into how organizations are responding to the need for change in workforce management practices across managers and workers.
San Ramon, Calif. – September 7, 2012 - Ventana Research has released its 2012 Value Index for Data Integration, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, IT organizations will be able to evaluate Data Integration software vendors offerings more rapidly and accurately, allowing buyers to make choices based on a deeper understanding of how these offerings can address their specific requirements.
SAN RAMON, CA., August 30, 2012 – Ventana Research has released its latest benchmark research on trends in product information management (PIM). The research was conducted to highlight the growing need for consistency of product information across organizations, suppliers to business networks and products they offer. The research examined how businesses and IT are coping with demands to effectively manage through definition, integration and publishing of all product information including...
SAN RAMON, CA., August 24, 2012 – Ventana Research will begin its latest benchmark research on trends and maturity in sales forecasting. With this research, the firm sets out to shed light on best practices for effective sales forecasting methods and pitfalls organizations may encounter. The research presents organizations with an opportunity to assess their planning, processes and applications in order to improve efficiency across sales, finance and operations.
SAN RAMON, CA, August 10, 2012 – Ventana Research will begin its latest Benchmark Research on Business Technology Innovation. The firm has embarked on this benchmark research to evaluate the main areas of technology advancement and uncover areas for businesses to achieve greater success. The research is designed to identify trends and best practices for business and IT organizations seeking technology improvement resulting in optimal performance. It will identify how innovative technology is...
SAN RAMON, CA, August 9, 2012 – Ventana Research has released its latest Benchmark Research on Customer Feedback Management. Ventana Research undertook this benchmark to gain insight into how customer feedback can be better utilized to enhance the customer experience and deliver business value through a broader understanding of the consumer.
SAN RAMON, CA, July 31, 2012 - In an effort to honor groundbreaking Technologies, Ventana Research has added an all new category to it’s prestigious annual Leadership Awards. The first Technology Innovation Leadership Awards will acknowledge significant accomplishments in a range of technology innovation across business and IT. The awards recognize the pioneers that exemplify the advancements in technology driving change and value for organizations worldwide.
SAN RAMON, CA, July 26, 2012 -- Ventana Research has released its 2012 Value Index for Product Information Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This Value Index provides guidance that will enable organizations to ascertain the value of software that allows for better management of product information. Using the Value Index, sales, marketing, operations, finance and IT organizations will be able to evaluate vendors...
SAN RAMON, CA, July 12, 2012 -- Ventana Research has released its 2012 Value Index for Sales Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This Value Index provides guidance that will enable sales organizations to ascertain the value of software that allows for better management of sales performance. Using the Value Index, sales, operations, finance and IT organizations will be able to evaluate vendors and their...
SAN RAMON, CA, June 29, 2012 - Celebrating a decade of innovation in technology and research, Ventana Research will be hosting the Business Technology Innovation Summit on November 8, 2012 at the Tech Museum in San Jose, CA. The event will feature key insights from Ventana Research analysts on the past, present and future direction of the technology industry, including the impact of technology innovations for business and IT.
San Ramon, Calif. – June 27, 2012 - Ventana Research has released its 2012 Value Index for Total Compensation Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable organizations to ascertain the value of software that enables and supports Total Compensation Management. Using the Value Index, businesses and their customer service, operations, finance and IT organizations will be...
SAN RAMON, CA, June 22, 2012 - Ventana Research is announcing that the 2012 Leadership Awards are now open for submissions. These prestigious annual awards recognize organizations and individuals that have achieved notable success along with technology vendors that have achieved a distinguished level of innovation with their products. The sixth annual Leadership Awards will acknowledge significant accomplishments in using people, processes, information and technology while applying best...
San Ramon, Calif. – June 20, 2012 - Ventana Research has released its 2012 Value Index for Financial Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, finance and IT organizations will be able to evaluate Financial Performance Management software and service vendors’ offerings, allowing buyers to make choices based on a deeper understanding of how these offerings can address their...
SAN RAMON, CA, June 13, 2012 - Ventana Research has released its latest Benchmark Research, Governance, Risk & Compliance (GRC), which investigates how companies approach and execute their governance, risk and compliance management efforts. The business activities collectively known as GRC are naturally linked. Effective corporate governance ensures compliances with laws, regulations and company policies. Without it, there is no way to reliably control risk. Ventana Research undertook this...
SAN RAMON, CA, June 08, 2012 -- Ventana Research has released its 2012 Value Index for Agent Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable organizations to ascertain the value of software that enables and supports Agent Performance Management. Using the Value Index, businesses and their customer service, operations, finance and IT organizations will be able...
SAN RAMON, CA, June 01, 2012 - Ventana Research announces a new addition to the research team with Tony Cosentino joining as VP & Research Director for Business Intelligence. Prior to joining Ventana Research, Tony Cosentino spent over twenty years in the technology industry conducting research and providing consulting services for companies such as General Electric, TNS and Ipsos. Tony has helped business and IT use technology across marketing, sales and customer service and brought one of...
SAN RAMON, CA, June 01, 2012 -- Ventana Research will be at the Information Builders' Summit, June 3-7 in Kissimmee, Florida, with an educational exhibit focused on Information Management, Business Analytics, Big Data and Predictive Analytics benchmark research. Attendees will also have the opportunity to learn about the firm's advisory and educational services offered through Ventana Research On-Demand. In addition, visitors will gain access to tools for comparing and contrasting their...
SAN RAMON, CA., December 05, 2012 - Ventana Research has released its latest benchmark research on operational intelligence, a category of technology that provides event and real-time based information and metrics for business and IT. The research was conducted to investigate how organizations use real-time operational and event data to make better, faster decisions and respond more effectively to innovate and gain competitive advantage.
San Ramon, Calif. – May 11, 2012 – New benchmark research from Ventana Research, “Social Collaboration for Human Capital Management” finds that the use of social collaboration and social media is beginning to establish itself as the next step in engaging employees to improve productivity and retain talent in an organization but also for the most complete recruiting and talent management processes.
San Ramon, Calif. – May 3, 2012 – Ventana Research has released its latest Benchmark Research, The Evolution of Information Management, concerning current practices and the benefits organizations may gain by having efficient information management processes and technologies. Ventana Research undertook this benchmark research to acquire information about levels of maturity, trends and best practices in organizations’ information management practices and technologies. In addition, Ventana...
SAN RAMON, CA, April 20, 2011 – Ventana Research will commence on a new benchmark research to provide education on Next-Generation Business Intelligence.
Ventana Research has analyzed how traditional business intelligence (BI) purchased primarily by IT and deployed to business is slowly evolving from dashboards, query, analysis, reporting and presentation centric approaches to a new generation of technologies that is designed for business to engage and address their business process and...
San Ramon, Calif. - April 13, 2012 - Ventana Research has begun its 2012 Value Index for Product Information Management.
This 2012 Value Index will provide guidance that can enable organizations to ascertain the value of applications for addressing product information management. Using the Value Index, businesses and specific commerce, marketing, product, manufacturing and supply chain organizations will be able to evaluate vendors and their products and make choices based on an understanding...
SAN RAMON, CA, April 11, 2012 - Ventana Research has begun its newest benchmark research, "The Smart Agent Desktop: Improving Customer Interactions with Contact Center Agents."
The primary channel for customer service remains interaction with customer service agents in contact centers. This benchmark research will examine current issues and opportunities with the agent desktop and the impact of those issueson the customers' experiences and expectations. The research will also determine what...
SAN RAMON, CA, March 30,2012 - Ventana Research has begun its 2012 Value Index for Data Integration, which will assess vendors and products to determine those that best meet the intent of this essential information management software. This brand new valueindex will help IT professionals who are looking to assess and improve their data management processes with technology that can help facilitate the integration of data from applications and systems in the enterprise and cloud computing.
