Press Releases

Ventana Research announced today its newest market research endeavor on Data Lakes using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana Research...

Ventana Research announced today its newest market research endeavor on Agent Desktop using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana Research...

Ventana Research today announced the 10 winners of the 2017 Digital Innovation Awards. These awards, presented annually, identify the technologies that have the most striking impact in their respective markets. The Ventana Research Digital Innovation Awards are the most prestigious technology awards program, backed by a proven industry analyst firm with market research and expertise across business and IT. The awards recognize pioneering vendors that contribute advancements in technology, drive...

Ventana Research today announced the finalists of the 2017 Ventana Research Digital Innovation Awards. The Digital Innovation Awards recognize technology providers that have introduced noteworthy innovations in technology that advance business and IT. They showcase advances in the productivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization.

Ventana Research announced today that nominations are open for its 2017 Digital Leadership Awards. These Awards, presented annually, honor business and technology leaders that are championing and implementing advanced business practices, using  technology to drive maximum results. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination, and the concerted efforts of a team.

Ventana Research today launched its latest benchmark research initiative examining the state of customer analytics. The research is designed to examine the use of and intentions for analytics and metrics by all lines of business involved in customer-related activities.

Ventana Research announced today its newest market research endeavor on sales and operations planning (S&OP) using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps....

Ventana Research announced today its newest market research endeavor on machine learning using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. The new Ventana...

Ventana Research announced today a dramatic shift in the market research industry, as the research and advisory services firm rolls out a new product to address two major obstacles that have impeded firms’ ability to deliver maximum value to the market: the challenge to deliver ongoing insights on the market trends and the state of best and worst practices by providing continuous research, and the need to provide to the research participant immediate value in the form of insights and guidance...

Ventana Research announced today that nominations are open for its 2017 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their clients.  Ventana Research created these awards to recognize pioneering vendors; those that develop and provide advances in technology that drive change and increased value for organizations worldwide.

Ventana Research today released its latest benchmark research, The State of Workforce Management. Historically workforce management has been centered on scheduling, tracking time and attendance, absence and leave management. Today, as workforces become younger, more diverse and more globally dispersed, workforce management is being transformed. Employers must adapt how they schedule workers for shifts and manage them to address their demands for the flexibility they want to accommodate today’s...

Ventana Research today released its latest benchmark research, The State of Workforce Optimization. The research assessed the degree to which organizations are satisfied with their current WFO systems and identified areas where improvements or enhancements would be valuable. It investigated issues WFO users must address, such as empowering agents to perform optimally, training them to interact efficiently and how to ensure best possible customer satisfaction. Ventana Research undertook this...

Ventana Research today released The Next-Generation of Product Information Management benchmark research. Product Information Management (PIM) provides organizations a way to automatically produce a complete, reliable definition and view of all products including any type of attribute without forcing every department and business unit to use the same application or format. The research assessed challenges associated with PIM deployment, including how trends such as online channel development,...

Ventana Research today published its latest benchmark research, Next-Generation Enterprise Resource Planning. The enterprise resource planning (ERP) system is a pillar of nearly every company’s record-keeping and management of business processes. It is essential to the smooth functioning of a business’s accounting and finance functions. In manufacturing and distribution, ERP also can manage inventory and logistics. Some companies use it to handle human resources functions like tracking...

Ventana Research today announced the release of its benchmark research, Next-Generation Sales Analytics. This research investigated sales analytics processes and systems, the best and worst practices, technology needs and potential or realized benefits. These best practices in this new report will help educate sales organizations who wish to not only be the most efficient, but manage sales effectively. Today a new generation of digital technologies is adding more power and flexibility to sales...

Ventana Research today launched its latest benchmark research initiative studying the topic of data preparation. This research will examine existing and planned approaches to data reparation, as well as related technologies, best practices for implementing them, and market trends related to this topic. It will also investigate how organizations are implementing data preparation tools to support operational and business intelligence processes.

Ventana Research releases its full research report on the Internet of Things and Operational Intelligence, identifying best practices and trends associated with these cutting-edge technologies and processes. The Internet of Things (IoT) extends digital connectivity to devices and sensors in homes, businesses, vehicles and more, enablable virtually any device to transmit its data, to which analytics can then be applied to facilitate monitoring and a range of operational functions.

Ventana Research, a cutting-edge business technology research and advisory services firm connecting to improve business performance, today unveiled a sharply focused and far-reaching research and education agenda for 2017. This agenda, based on a continuation of the firm’s more than decade of research and its analysts’ extensive contacts with both buyers and users of business technology, details the research and functional areas the firm will focus on. The research this agenda details will make...

Bend, OR January 24, 2017 - Ventana Research today released its 2017 Value Index for Workforce Management, the only quantified, research-based index evaluating technology vendors and products. The Workforce Management Value Index assesses software for workforce processes that support the role of executives and management, workers, managers, administrators, and IT professionals for serving workforce processes including absence, scheduling, task management, time and attendance, timeclock support,...

Ventana Research, the most authoritative and respected benchmark business technology research and advisory services firm, today announced the introduction of its redesigned digital community: www.ventanaresearch.com. This cutting-edge online resource provides otherwise unavailable educational content and industry insights for business users as well as premium content for enrolled members of the Ventana Research community. The design of this new community provides radically simplified...

Ventana Research today announced the 28 winners of the 2016 Leadership Awards. These prestigious Awards, selected and presented annually, identify business and IT leaders who are using technologies and applying best practices to create the best possible outcomes in productivity, performance and support of an organization’s goals and objectives. The awards thus recognize pioneering leaders and organizations that embrace technology to drive change and increase value for organizations across the...

BEND, OR, November 29^th, 2016 - Ventana Research today released its 2016 Value Index for Total Compensation Management, the only quantified, research-based index evaluating technology vendors and products. The Total Compensation Management Value Index assesses software for compensation processes that support the role of an employee, manager, compensation administrator, human resources leader, finance and IT professionals for serving HR processes including recruiting, performance appraisal,...

Ventana Research today announced the release of its latest benchmark research, Next-Generation Human Resources Management Systems. The dramatic shift in HRMS is significant, and the introduction of new digital technologies are facilitating a change in how HR processes operate, engage the workforce and ensure compliance with policies and regulations. The research explored how next-generation technologies are changing the way organizations operate and it identified the best practices used by...

Ventana Research today announced the 30 winners of the 2016 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact and honor their providers. The Technology Innovation Awards are the most prestigious annual industry technology awards backed by a proven industry analyst firm with market research and expertise across business and IT. The awards thus recognize pioneering vendors that...

BEND, OR, September 9, 2016 - Ventana Research today released its 2016 Value Index for Mobile Analytics and Business Intelligence, the only quantified, research-based index evaluating technology vendors and products. The Mobile BI Value Index assesses software operating on mobile technology devices. Mobile analytics and business intelligence provides the ability to access analytics and business intelligence tools through mobile devices at any location. Information availability at any time or...

Ventana Research today released its 2016 Value Index for Workforce Optimization, a quantified, research-based index evaluating technology vendors and products for workforce optimization software. Ventana Research defines workforce optimization as the effective management of all activities associated with handling customer interactions to ensure an optimal customer experience and alignment to a common set of customer and revenue goals and objectives. Using this Value Index, business and IT...

Ventana Research today released its latest market research study examining the role of cloud computing in the use of contact centers and where customer self-service can help improve both efficiency and the customer experience. This research identifies, explores and quantifies the ways in which organizations use people, processes, information and technology to manage contact centers and customer interactions. It investigates organizations’ plans to improve customer engagement by deploying...

Ventana Research announces a new addition to its market research team; Tony Compton joins as VP & Research Director of Sales and Marketing. Prior to joining Ventana Research, Tony Compton was the Managing Director at GettingPresence, and helped organizations with their marketing and sales effectiveness through communications and technology.

Ventana Research today announced that nominations are now open for its 2016 Technology Leadership Awards. These Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing productivity and attaining superior business outcomes. The awards recognize individuals and organizations that exemplify the understanding that superior performance requires a clear vision, determination and the concerted efforts of a team.

Ventana Research today announced that nominations are now open for its 2016 Technology Innovation Awards. These Awards, presented annually, honor technology providers and technologies they offer in their products that are making or have the potential to have a positive impact on their clients. Ventana Research created and annually delivers these awards to recognize pioneering vendors, those that develop and make available advances in technology that drive change and increased value for...

Ventana Research today launched its latest market research study, designed to examine how organizations’ are advancing workforce management and the ways in which they are embracing talent management practices to effectively recruit, engage and retain workers.

As workforces become younger, more diverse and more globally situated, workforce management is being transformed. Employers are finding they must adapt how they schedule workers for shifts and accommodate their demands for the flexibility...

Ventana Research today launched its latest market research study, The Internet of Things and Operational Intelligence, which will identify best practices associated with these cutting-edge technologies and processes. The Internet of Things (IoT) involves a new digital connectivity to devices and sensors in homes, businesses, vehicles and potentially almost anywhere. This innovation means that virtually any device can generate and transmit data about its operations – data to which analytics can...

PIM is a technology and business process that enables organizations to automatically produce a...

Bend, OR April 8, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of total compensation management (TCM). Compensation management is a key activity for supporting all workers and talent management processes. Determining and providing the appropriate compensation for each person, whether that involves base pay, merit pay or variable pay and incentives, bonuses or rewards, is critical to being...

This benchmark research by Ventana Research will provide a detailed picture of the current state and future direction of the use of WFO in organizations. The research will assess the degree to which organizations are satisfied with their current WFO systems and identify areas where improvements...

This benchmark research will provide a detailed picture of the current state and future direction of the use of ERP in organizations. The research will assess the degree to which organizations are satisfied with their current ERP systems and identify areas where improvements or...

SAN RAMON, CA, January 21, 2016 - Ventana Research, which provides market research, strategic advice, best practices and business insights on the uses of technology across business and IT functions, today unveiled its research and educational agenda for 2016. This agenda details the research-based reports and analyses the firm will deliver in each line of business and technology area in 2016 to help businesses utilize their technology resources as efficiently and effectively as possible. The...

BEND, OR, November 25, 2015 - Ventana Research today announced the 27 winners of the 2015 Leadership Awards. These Awards, presented annually, identify business and IT leaders who are using technologies and applying best practices to provide the best possible outcomes in productivity,performance and support of an organization's goals and objectives. The awards thus recognize pioneering leaders and organizations that embrace technology to drive change and increased value for organizations across...

The new research will ascertain the state of and demand for predictive analytics products and their uses across roles and departments. It will investigate the involvement of each line of business in requesting, producing and consuming predictive analytics;...