Value Indexes

Assessing and Evaluating Vendors and Products

Organizations are challenged to find authoritative information about technology vendors to help assess and evaluate technology vendors and products in how they actually manage and use enterprise software. Ventana Research using the Value Index evaluates vendors and products using an RFI-based approach and evaluates them on the customer experience they could provide across the buyer's journey to the management of their technology. It also evaluates the vendors' products across the experience they provide in a customer relationship and that of the products, management and usage of the products in essential categories that matter.  

Vendors that embrace and use authoritative research are certain to benefit from the attention using market research that is proven and impactful. Our market research and insights have maximum reach to organizations and buyers as they are freely available to everyone in our Ventana Research community. Organizations have discovered over the last several years that the majority of analyst firm research evaluate vendors on their terms, vision of their company or the execution of their marketing and sales efforts, or even worse just list vendors as research and tell you it is the short list to consider. The credibility of vendors is based on the research they promote and license to the industry.