Value Indexes

Research-Based Vendor and Product Guide for Technology Buyers and Suppliers 

The Ventana Research Value Index is an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. We use a carefully crafted best practices-based methodology that reflects how organizations actually assess vendors. We believe it is a service to both organizations and vendors to take this approach, since making the wrong decisions can raise the total cost of ownership for an organization, lower the return on investment and hamper its ability to reach its performance potential.

The Value Index evaluates the software in seven key categories. Five are product-related: usability, manageability, reliability, capability and adaptability. In addition, we consider two customer assurance categories: vendor validation and total cost of ownership and return on investment (TCO/ROI). We use the extensive body of our benchmark research as a framework to validate the prioritization contained in and the focus of each Value Index assessment. We also blend our firm’s and industry analyst experience, research and comprehensive vendor and product framework to yield the only reliable research-based tool for determining what technology users need and what products they should consider.

Our Value Index guides provide an important service; if an organization’s goal is to improve its maturity across people, process, information, and technology, it is critical that it be able to select the vendor and product that will do the job best.

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In Design

  • Agent Management
  • Digital Commerce
  • Subscription Management

In Collection

In Analysis

  • Analytics and Data
  • Business Planning
  • Contact Center In the Cloud
  • Product Information Management
Value Index
Analytics and Business Intelligence

The role of Business Intelligence software has grown exponentially over the last decade. And as it has grown; so too has analytics-based decision making. In order to get these high-value insights; businesses need the best tools. The Ventana Research

Value Index
Business Planning 2015

Planning is a key component to all businesses; but often; the reality does not go according to plans. In businesses; this discrepancy can increase costs and waste time. But with the right tools; organizations can more closely align their plans to the

Value Index
Data Integration 2012

With the rise in the use of analytics and big data; companies are dependent on the data they collect. But if the data is not formatted in a way that analytics tools can access and use it; the results produced will be incomplete or inaccurate. This is

Value Index
Financial Performance Management 2013

Financial performance management software plays a critical role in organizations. These tools deal with the full cycle of the finance department; including planning and budgeting; analysis; assessment and review; closing and consolidation; and intern

Value Index
Mobile Analytics & Business Intelliegence for 2016

Over the last 10 years; the use of analytics to make decisions in business has been making its way to the forefront; with organizations of all sizes gaining insights from analytics that were not available before. And with this changing landscape has

Value Index
Payroll Management 2015

In many organizations; routine functions can be overlooked as places for improvement; and payroll management is one of those areas. With the growth of integrated systems in human capital management; the once stand-alone function of payroll is being b

Value Index
Product Information Management 2015

In the information age; access is key for organizations. This is especially true for product information; where multiple areas in a business need to be able to access the same information; and have it always be up-to-date. And as the number of ways t

Value Index
Total Compensation Management 2016

Compensation management used to address a very specific need; managing compensation. But as the information age has transformed how businesses utilize and leverage analytics; compensation management has grown in scale. While the main function is the

Value Index
Workforce Management 2017

Workforce management goes beyond tracking time worked; it also needs to provide tools to understand employee productivity and help maximize their time. As such; the Ventana Research Value Index: Workforce Management in 2014 analyzes current products

Value Index
Workforce Optimization 2016

In a growing service-based economy; every business needs to make the buying experience enjoyable; both prior and after purchase. To do this; employees need to be able to access customer and product information at any stage of the buying cycle. This i

Value Index
Contact Center in the Cloud

To remain competitive, organizations must deliver the best possible customer experience through all channels of engagement. Our benchmark research finds that with consumers having embraced the internet, particularly social media and mobile devices, c

Value Index
Embedded Analytics & Business Intelligence

Ventana Research provides unique insight into the analytics and business intelligence (BI) industry. This is important, as its processes and technology play an instrumental role in enabling an organization’s business units and IT to utilize its data

Value Index
Collaborative Analytics & Business Intelligence

Most of today’s analytics and business intelligence products support some form of collaboration. Capabilities that support the sharing of — and communication on — output from analytical processes are important because they help organizations maximize

Value Index
Workforce Management 2019

As modern workforce management (WFM) takes hold, employees are seeing changes in how they account for their time and how they access information on payroll, benefits, time off, company policies and improving their knowledge and skills. Over time they