Value Indexes

Research-Based Vendor and Product Guide for Technology Buyers and Suppliers 

The Ventana Research Value Index is an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. We use a carefully crafted best practices-based methodology that reflects how organizations actually assess vendors. We believe it is a service to both organizations and vendors to take this approach, since making the wrong decisions can raise the total cost of ownership for an organization, lower the return on investment and hamper its ability to reach its performance potential.

The Value Index evaluates the software in seven key categories. Five are product-related: usability, manageability, reliability, capability and adaptability. In addition, we consider two customer assurance categories: vendor validation and total cost of ownership and return on investment (TCO/ROI). We use the extensive body of our benchmark research as a framework to validate the prioritization contained in and the focus of each Value Index assessment. We also blend our firm’s and industry analyst experience, research and comprehensive vendor and product framework to yield the only reliable research-based tool for determining what technology users need and what products they should consider.

Our Value Index guides provide an important service; if an organization’s goal is to improve its maturity across people, process, information, and technology, it is critical that it be able to select the vendor and product that will do the job best.

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Technology Provider Services

Vendors in Value Index.
Inclusion Policy

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Vendor Participation

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TECHNOLOGY BUYER SERVICES

 

In Design

  • Digital Commerce
  • Revenue Performance Management
  • Subscription Management

In Collection

In Analysis

  • Business Planning
  • Workforce Management
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Value Index
Workforce Management 2019

As modern workforce management (WFM) takes hold, employees are seeing changes in how they account for their time and how they access information on payroll, benefits, time off, company policies and improving their knowledge and skills. Over time they

Value Index
Contact Center in the Cloud 2021 Value Index

This report evaluates the following vendors that offer products that address key elements of CCaaS: 8x8, Inc., Amazon Web Services, Inc., Aspect Software, Inc., Avaya Inc., Cisco Systems, Inc., Content Guru Limited, Enghouse Systems Ltd., Five9, Inc.

Value Index
Analytics and Data 2021 Value Index

This report evaluates the following vendors that offer products that deliver analytics and BI as we define it: Amazon.com Inc., Board International, Domo, Infor, Information Builders Inc., IBM, Google LLC, Microsoft Corporation, MicroStrategy, Oracle

Value Index
Mobile Analytics and Data 2021 Value Index

This report evaluates the following vendors that offer products that deliver analytics and BI as we define it: Amazon.com Inc., Board International, Domo, Infor, Information Builders Inc., IBM, Google LLC, Microsoft Corporation, MicroStrategy, Oracle

Value Index
Embedded Analytics and Data 2021 Value Index

This report evaluates the following vendors that offer products that deliver embedded analytics and business intelligence as we define it: Amazon.com Inc., Board International, Domo, Google LLC, Infor, Information Builders Inc., IBM, Microsoft Corpor

Value Index
Collaborative Analytics and Data 2021 Value Index

This report evaluates the following vendors that offer products that deliver collaborative analytics and BI as we define it: Amazon.com Inc., Board International, Domo, Google LLC, IBM, Infor, Information Builders Inc., Microsoft Corporation, MicroSt

Value Index
Payroll Software 2020 Value Index

This report evaluates the following vendors that offer products that deliver payroll software as we define it: ADP, Ceridian, Kronos, Oracle, Paychex, SAP SuccessFactors, Ultimate Software Group and Workday.

Value Index
Product Information Management 2021 Value Index

In this Value Index, Ventana Research evaluates the software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research.

Value Index
Total Compensation Management 2020 Value Index

This Value Index report evaluates the following vendors that offer products that deliver total compensation management as we define it: ADP, beqom, Oracle, PeopleFluent, SAP SuccessFactors, Ultimate Software Group and Workday.