The Ventana Research Value Index is an analytic representation of our assessment of how well vendors’ offerings meet buyers’ requirements. We use a carefully crafted best practices-based methodology that reflects how organizations actually assess vendors. We believe it is a service to both organizations and vendors to take this approach, since making the wrong decisions can raise the total cost of ownership for an organization, lower the return on investment and hamper its ability to reach its performance potential.
The Value Index evaluates the software in seven key categories. Five are product-related: usability, manageability, reliability, capability and adaptability. In addition, we consider two customer assurance categories: vendor validation and total cost of ownership and return on investment (TCO/ROI). We use the extensive body of our benchmark research as a framework to validate the prioritization contained in and the focus of each Value Index assessment. We also blend our firm’s and industry analyst experience, research and comprehensive vendor and product framework to yield the only reliable research-based tool for determining what technology users need and what products they should consider.
Our Value Index guides provide an important service; if an organization’s goal is to improve its maturity across people, process, information, and technology, it is critical that it be able to select the vendor and product that will do the job best.
For more information on the Value Index and how we select vendors for inclusion in our Value Indexes, see our inclusion policy.
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