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        Ventana Research Launches Next-Generation Workforce Management Benchmark Research and Education Services

        Advancements in collaboration and mobile technology will be assessed to the impact on workforce efficiency

        SAN RAMON, CA, January 10, 2011 – Ventana Research is set to commence new benchmark research and provide education on Next-Generation Workforce Management.

        Ventana Research finds traditional workforce management is evolving from just a time and attendance centered world to a new form of next-generation workforce management, which requires, among many things, collaborative and mobile tools for workers and managers. Traditional administrative-focused workforce management processes have a reputation of being time-consuming, error-prone and inefficient. Because these inefficiencies do not serve today’s enterprises, Ventana Research designed this benchmark research to yield a broad-based, authoritative analysis of the use of and interest in integrated, demand-oriented workforce management processes systems. 

        The research that begins today will assess the advancing use of technology for workforce management to help workers and managers establish better outcomes from the working hours of the day. Key aspects of workforce management that will be researched include: absence management, coaching, collaboration, fatigue management, hiring and use of social media, incentives and rewards, labor and workforce analytics, learning and training, scheduling, task and activity management. In addition, the assessment of existing and future time-clock technology that can go beyond punch-in and punch-out will be examined along with use of smart phones that can become a new method for time and attendance tasks.

        “The rapid evolution of technology for business has introduced a wide variety of capabilities for organizations to adopt but also become more flexible with the personal adoption of smartphones and tablets,” said Mark Smith, CEO & Chief Research Officer of Ventana Research.  “The research is designed to identify trends, best practices and how organizations currently and in the future will operate their workforce management processes that include the hourly and salaried workers and managers by using our industry renowned benchmark research that helps improve the education and maturity of organizations.”

        Ventana Research, the leading business technology research and advisory services firm, provides qualified research participants with a financial incentive, complimentary report of the research findings as well as access to a free educational webinar on key findings from the next-generation workforce management benchmark research. To learn more about next-generation workforce management and take the benchmark, please visit:

        About Ventana Research

        Ventana Research is the most authoritative and respected benchmark business technology research and advisory services firm. We provide insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings including benchmark research and technology evaluation assessments, education workshops and our research and advisory services, Ventana On-Demand. Our unparalleled understanding of the role of technology in optimizing business processes and performance and our best practices guidance are rooted in our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions in every industry. This benchmark research plus our market coverage and in-depth knowledge of hundreds of technology providers means we can deliver education and expertise to our clients to increase the value they derive from technology investments while reducing time, cost and risk.

        Ventana Research provides the most comprehensive analyst and research coverage in the industry; business and IT professionals worldwide are members of our community and benefit from Ventana Research’s insights, as do highly regarded media and association partners around the globe. Our views and analyses are distributed daily through blogs and social media channels ncluding TwitterFacebook,LinkedIn and Business Week’s Business Exchange.

        To learn how Ventana Research advances the maturity of organizations’ use of information and technology through benchmark research, education and advisory services, visit

        Media: Copies of benchmark research report and interviews are available upon request.

        Media Contact:

        Bailey Donoghue

        (925) 242-2412

        Ventana Research

        Ventana Research

        Ventana Research, now part of Information Services Group, provides authoritative market research and coverage on the business and IT aspects of the software industry. We distribute research and insights daily through the Ventana Research community, and provide a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Sign up for free community membership to receive email notifications on research and insights.

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