We are happy to share some insights about Stibo Systems drawn from our latest Value Index research, Ventana Research Value Index: Product Experience Management, which assesses how well vendors’ offerings meet buyers’ requirements.
In all of our Value Indexes we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and vendor selection process for product information management (PIM) and product experience management (PXM). We evaluated Stibo Systems and 15 other vendors in seven categories, five relevant to the product (Adaptability, Capability, Manageability, Reliability and Usability) and two related to the vendor (TCO/ROI and Validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our Product Experience Management Benchmark Research.
Stibo Systems is a well-established provider of MDM and its global efforts to help organizations manage data across the enterprise.
Stibo Systems was categorized as an Exemplary Vendor, ranking sixth overall in this Value Index evaluation. It ranked seventh in Product Experience where it performed best in Capability, placing sixth. It ranked fifth overall in Customer Experience and performed best in TCO/ROI, placing fourth. Its overall performance was impacted by its lower ranking in Usability and Manageability where it placed 12th, representing 35% of the weighting in the overall Value Index.
Our assessment finds that Stibo Systems could perform better in Usability by examining its level of support across consumer and business-related personas and the intelligence in place to support them. Stibo Systems’ long history and commitment to PIM and MDM provides it the opportunity to focus further on product processes that traditionally do not get the necessary level of investment in organizations.
This assessment was based on Stibo Systems Product Master Data Management 11.1 supporting product experience management and was available in February of 2023.
Stibo Systems, like all vendors in this space, should focus on the growing requirements for what product experiences are expected and how feedback from consumption can guide improvement.
This research-based index is the most comprehensive assessment of the value of product experience management software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here and included vendors that wish to learn more can click here. Read the report here.