Ventana Research is sharing insights about Wolters Kluwer, drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements. The 2022 Ventana Research Value Index: Business Planning is a distillation of a year of market and product research efforts.
In all of our Value Indexes, we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal and vendor selection process for business planning. We evaluated Wolters Kluwer and 13 other vendors in seven categories, five relevant to the product (Adaptability, Capability, Manageability, Reliability and Usability) and two related to the vendor (Total Cost of Ownership/Return on Investment and Vendor Validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our expertise and research.
Wolters Kluwer, with its CCH Tagetik offering, is a long-established vendor of financial performance management and planning software, which can be deployed on premises, in the cloud as multitenant software as a service, or in a private cloud. Only cloud-deployed software was evaluated in this assessment. The software is designed to connect operational and financial planning and simplify cash flow planning and analysis. CCH Tagetik has a quality set of planning capabilities, enabling flexibility for finance, planning and analysis groups. The acquisition of Vanguard Software in May 2021 has extended its operational planning support for supply chain.
Wolters Kluwer was categorized as a Vendor of Assurance, ranking seventh overall in this Value Index evaluation. It ranked eighth in Product Experience, performing best in Reliability, where it was sixth. It ranked fifth in Customer Experience, with its highest placement coming in TCO/ROI, where it was fourth. Wolters Kluwer’s overall performance was impacted by its lower ranking in Usability and Manageability, which represent 30% of the weighting in the overall Value Index.
Our assessment finds that Wolters Kluwer could perform better by examining its placement as 13th in Usability, and the depth of the Accessibility it provides for simplifying use of planning. In Adaptability, where it ranked 10th, and scalability, it could provide more depth in its level of integration to its business planning offering. This assessment was based on Wolters Kluwer’s CCH Tagetik, available in September of 2021.
As a result of the rapidly changing business landscape since 2020, and the need to quickly – and intelligently – change business plans and budgets to be agile and build resiliency, many organizations have decided to adopt dedicated software to support a planning approach that offers speed and flexibility. Transforming how organizations plan and budget has become a top-of-mind issue for chief financial officers and CEOs. Our Value Index can help organizations make better informed decisions on software that is best suited to business needs.
This research-based index is the most comprehensive assessment of the value of business planning software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here, and included vendors that wish to learn more can click here. Read the report here.