Software Provider and Product Assessment
Digital Communications Platform
The necessity of enterprise communications internally and to external constituents like customers, partners and suppliers needs to be digital yet efficient and enabled across any channel and device. Dramatic technological changes have made it simpler and more cost-effective to enable these interactions in every business process across the workforce. Now, digital communications technology is more easily adopted globally, enabling supply chains to meet the demands of consumers through commerce.
Organizations invest in digital communication to increase the productivity of individuals and the workforce in the context of their roles and responsibilities. These systems enable seamless collaboration among workers to provide effective interactions and impactful communication experiences across the workforce and external constituents. And with the distributed workforces operating from retail locations to corporate offices to home locations, the ease of interactions across mobile devices to computers via chat or video is an essential part of what digital communications enable.