The Value Index is the result of more than a decade of analysis of technology suppliers and their products and how well they satisfy specific business and IT needs. The methodology used to produce the Value Index evaluates in detail aspects of product functionality and suitability-to-task as well as the effectiveness of vendor support for the buying process and customer assurance. The Index represents the value a vendor's offers and relevant aspects of its products and services, using both a clear and accessible graphical and analytical representation in thermometer form and a precise numerical index.
Those earning the highest Hot Vendor classification are those that Ventana Research certifies best represent the highest buyer value based on a thorough evaluation and audit of vendor and products - that is, based on research and verifiable facts. The Value Index is not just a selection of "cool" products, and rather than merely representing a vendor on a four-quadrant chart, the Index provides a specific thermometer reading with a series of component metrics for a technology buyer to consider.
While there are hundreds of vendor and product reports that proclaim to have the details, we have found little to no substantive methodology or proper representation of evaluating their thorough value as a vendor and technology for the specific business and IT need. In light of the fact that the majority of these reports are sponsored by vendors or have been significantly influenced by the technology supplier and thus this research should be immediately removed for any decision making or discussion value. We offer the Ventana Research Value Index as impartial and authoritative. Any organization looking to assess, validate and improve its business and technology efforts should utilize the Value Index, and the research on which it is based, as a key part of its review of its use of vendors and products for making improvement.
Read the Market Announcement:
Ventana Research Releases New Research-Based Indexes with Authoritative Metrics To Guide Technology Buyers and Suppliers
The Value Index family, which evaluates aspects of the utility of business applications, tools and systems and the supportiveness of vendor’s has unveiled the Value Index. New Value Indexes will come to market continuously. Here are some of the latest:
Customer Experience Management (Feedback Management) for 2011
Customer Experience Management (Agent Desktop) for 2011
Total Compensation Management for 2011
Sales Performance Management for 2011
Product Information Management for 2011
Financial Performance Management for 2010
Agent Performance Management for 2010
Performance Management for 2009
Business Intelligence for 2009
Upcoming Value Index (In Publish Order): (as of 5/12/2012)
Business Intelligence
- Status: Vendor Notification complete and estimated announcement in second quarter
Agent Performance Management
- Status: Vendor Notification complete and estimated announcement in second quarter
Financial Performance Management
- Status: Vendor Notification complete and estimated announcement in second quarter
Total Compensation Management
- Status: Vendor Notification complete and estimated announcement in second quarter
Sales Performance Management
- Status: Vendor Notification complete and estimated announcement in second quarter
Product Information Management
- Status: Vendor Notification complete and estimated announcement in second quarter
Data Integration
- Status: Vendor Notification complete and estimated announcement in second quarter
Agent Desktop
- Status: In Design
Analytic Database - Big Data Analytics
- Status: In Design
Contact Center Analytics
- Status: In Design
Contact Center in the Cloud
- Status: In Design
Customer Feedback Management
- Status: In Design
Integrated Business Planning
- Status: In Design
Operational Intelligence
- Status: In Design
Predictive Analytics
- Status: In Design
Price Optimization
- Status: In Design
Sales Analytics
- Status: In Design
Sales Forecasting
- Status: In Design
Social Media and Recruiting
- Status: In Design
Workforce Analytics
- Status: In Design
Performance Management
- Status: Being Updated
For more information on how to purchase and use Ventana Research Value Index in your organization, please contact us.
