Benchmark Research

From research guided by our team of leading industry experts, Ventana Research develops industry benchmarks as indicators of an organization’s maturity and guides them through key steps for improvement. Ventana Research has completed more than 120 research benchmarks that reach across organizational areas over ten thousand organizations. As a result, these benchmarks can be used as both guide and framework to provide you our benchmarkingassessment and education services. Our benchmark research examines the intersection of organizational functions from a business and technology perspective in finance, operations, customer, HR, sales and IT areas to identify points of friction and challenges in utilizing information and technology to manage performance.

To ensure a balanced and unbiased set of benchmark findings, the research universe consists of both the extensive Ventana Research community and social media channels and the broad reach of the company’s media partner network to millions of business and IT professionals. All our research provides in-depth analysis by size of organization and vertical industry. These benchmarks are a tool for understanding how your organization compares to market competitors and what needs to change.

For more information on how to purchase and use Ventana Research Benchmark Research in your organization, please contact us.

* Interested in purchasing, services or sponsorship related to research?
Contact clientsuccess@ventanaresearch.com

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Benchmark
Big Data for Business

The survey for this benchmark research is designed for business and IT professionals connected with managing or using big data systems and business analytics.

Benchmark
Internet of Things

The survey for this research study is designed for IT professionals who support IoT, operational intelligence, event processing, BI, applications, middleware and data management; business professionals who are involved with IoT and related systems ac

Benchmark
Business Planning

The survey for this benchmark research is designed for business and IT professionals involved in any aspect of planning processes and technology.

Benchmark
Customer Analytics

The survey for this benchmark research is designed for customer-, call center- and contact center-related business and IT managers connected with managing or operating any customer-related activities, offering outsourced contact center services or in

Benchmark
Learning Management

The survey for this benchmark research is designed for human resources, learning and training staff and management as well as other executives, line of business, operations and IT groups that are responsible for learning activities or involved with t

Benchmark
Office of Finance

The survey for this benchmark research is designed for business and IT managers responsible for finance processes and applications or involved with the purchasing of technology for this area.

Benchmark
Optimizing Payroll Management

The survey for this benchmark research is designed for business managers in finance, HR and payroll departments and IT managers connected with supporting payroll systems or involved with the purchasing of technology for this area.

Benchmark
Total Compensation Management

The survey for this benchmark research is designed for HR, compensation, finance, business and IT professionals.

Benchmark
Workforce Management for Human Capital Management

The survey for this benchmark research is designed for executives, management, managers and workers across businesses along with those in IT managing technology deployments related to workforce management.

Benchmark
Sales Performance Management

The survey for this research study is designed for business professionals who are involved with sales and revenue leadership and associated areas supporting it in finance and operations.

Benchmark
The Contact Center and Agent Management

The survey for this benchmark research is designed for marketing, sales, customer service, call center- and contact center-related business and IT managers connected with customer engagement and managing or operating an in-house contact center, offer

Benchmark
Modernizing PIM for Product Experience Management

The survey for this research study is designed for all those involved in information management, which we define as the acquisition, organization, control, dissemination and use of information. We encourage IT and line of business personnel across al

Benchmark
Data Governance

The survey for this research study is designed for all those involved in information management, which we define as the acquisition, organization, control, dissemination and use of information. We encourage IT and line of business personnel across al

Benchmark
A Generational Change in ERP

The survey for this benchmark research is designed for managers or executives using any part of their organization’s ERP system as well as those responsible for managing it or its administration.

Benchmark
Analytics and Data

The survey for this research study is designed for business professionals who are involved with analytics and data and related systems across all areas of operations; business analysts who support these deployments; and IT professionals who support I