An Executive Perspectives

Software can become functionally obsolete even if it still operates. This makes it difficult to know when it’s time to replace a legacy system. Finance organizations should assess replacing existing software when it limits departmental efficiency, flexibility and agility. Any software used daily or for core functions must be replaced when the vendor stops supporting it or when such support is limited to minor fixes. In this exclusive Q&A, Robert Kugel, SVP & Research Director at Ventana Research, answers questions about when is the right time to migrate from a legacy performance management system, what’s the best way to make the business case for migrating, how do you select the right executive sponsor, and more.