Buyers Guides for Workforce Management

Software Provider and Product Assessment

Workforce management has been a major focus of investment and optimization efforts for decades, but processes and activities have undergone a huge transformation in recent years. This is mostly a function of two significant trends: the continuing maturation of digital innovation associated with maximizing artificial intelligence, machine learning, and embedded analytics in human capital management processes, and operations and the solidification of the change in employer/employee relationships stemming from the now-universal emphasis on elevating the employee experience.

Workforce management software offers a suite of applications and tools that streamline processes and foster a culture of self-service, open communication and teamwork. To capture the essence of this evolution and to guide the research with precision, two Buyers Guides were produced: Basics and Suites. While multiple providers will appear in both, the scope of capability is limited in Basics to what the broadest of enterprises require.

• The Workforce Management Basics category has a streamlined focus on the foundational elements of timekeeping and scheduling. Tailored for organizations seeking a focused approach, these solutions offer a straightforward, user-friendly experience with a wide range of features that support timekeeping and scheduling needs. The category provides a robust, yet focused toolkit designed to ensure that the essential aspects of workforce management are handled with precision and ease, making it an ideal choice for those who value simplicity and efficiency. The guide evaluated the following providers: ADP, BlueYonder, Dayforce, Infor, Oracle, Paychex, Paycom, Paycor, Quinyx, Replicon, SAP, UKG, Workday, Workforce Software and Zebra.

• The Workforce Management Suites category is reflective of a comprehensive approach that encompasses a broad spectrum of capabilities from activity and task management, analytics, collaboration, time-clock support, mobile and integrations with enterprise applications that include human resource, financial and business productivity platforms. This segmentation ensures that providers are recognized for what they provide and aligns them with peers of similar breadth and depth. The guide evaluated the following providers: ADP, Dayforce, Infor, Oracle, Quinyx, Replicon, SAP, UKG, Workday and WorkForce Software.

To view the executive summaries of the research, please select the report below.

To learn more about our Buyers Guide services for enterprises including purchasing the complete research, advising on your software providers, conducting a workshop or performing an assessment, click here.

To learn more about our Buyers Guide services for software providers including purchasing the complete research and charts or performing an assessment, click here.

View the 2024 Buyers Guides for Workforce Management