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Building the Best Team and Reducing Turnover for Organizational Resilience

In today’s fluid operating environment, organizations must be agile and resilient to deal successfully with unpredictable events and rapid changes in their operating environment. They must stay ahead of business risks and opportunities by having the right people, data, processes and technology to deal with:

  • Shifts in how and where people work
  • Ever-changing regulations and preferences affecting employer-worker relationships
  • The growing competition to attract and retain top talent, especially as baby boomers retire

Moreover, while addressing these challenges, organizations must simultaneously meet financial objectives and maintain fiscal controls. To deal with these issues in a dynamic environment, Human Resources and Finance departments must collaborate effectively to improve an organization’s performance, and this includes being agile and resilient within a fluid operating environment. When they don’t collaborate well the consequences are often widespread and result in drawn-out efforts to address operational issues. Organizations should use technology to foster better collaboration between finance and HR departments, with the objective of creating new sources of value and increased competitiveness. Two core issues will benefit from HR and Finance collaboration: having the right talent for growth and reducing undesirable, costly turnover.


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About the Author


Robert Kugel

SVP and Research Director
Ventana Research

Robert Kugel is responsible for the Office of Finance and business research, focusing on the intersection of information technology with the finance organization and business. His research agenda includes the application of IT to finance and business process optimization, looking particularly at ERP and continuous accounting, financial performance management, predictive planning, price and revenue management, revenue and lease accounting and robotic finance.