Crisis and Resiliency
The critical lesson learned from any crisis is the importance of resiliency to cope with sometimes rapidly changing circumstances. Technology has demonstrated that it provides the essential ingredient to achieving this resiliency. Now that companies have had time to digest the experience of operating virtually, the Office of Finance must develop a longer-term plan and roadmap to achieve sustainability and continuity in its operations, regardless of the circumstances. To get the best results, Ventana Research recommends that finance and IT departments work together to explore requirements for resiliency and business sustainability and understand what’s possible with existing and emerging technology. Ventana Research recommends that the discussions between the Office of Finance and IT department focus on the following four objectives.