Mark is responsible for the overall business and technology direction of Ventana Research and defined the blueprint and methodology for continuous modernization across people, processes, information, and technology. He is an expert in enterprise software and digital innovation across business, and leads the vertical industry research. Mark leads the industry in the expertise of digital business covering business continuity, digital communications, digital payments, digital security, experience management, governance and risk, performance management, sustainability & ESG and work management. Mark has held CMO and product roles at research and software companies. Mark started Ventana Research two decades ago and has worked in the technology sector for over 30 years leading innovations in research and technology. Mark is an Eagle Scout and volunteers in Scouting supporting youth to reach their full potential.