Careers

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Ventana Research is the place where smart, motivated people can take their career to the next level. We’ve created an environment where innovative thinking is encouraged, initiative is rewarded and reputations are made.

Open Positions:

Posted: 6/5/2018
Location: Bend, OR

The account executive position will be responsible for engaging with the firm’s top clients to meet their needs through existing services as well as actively promote other Ventana Research content services. The position will work with Ventana Research’s established client base and be responsible for managing accounts to continuous engagement. This person will engage clients across marketing and sales departments to the opportunity to utilize our research and services to help them be effective in their efforts. The position requires outbound phone calls every day to ensure client relationship and interactions through scheduled meetings. This individual will represent Ventana Research in a spirited and professional manner, both internally and with clients.

This is an excellent opportunity for a highly motivated person with relevant experience in account management and selling with two to ten years of experience in the field of research and technology industry. The ideal candidate will thrive in a team-based environment, will proactively interact and respond to requests, and should be proficient in the use of Salesforce, Microsoft Outlook, Excel, Word and PowerPoint. This position requires excellent communication skills (written and verbal) across electronic mail and telephone mediums and must have great time management skills. We are looking for an individual that is passionate about helping customers gain a great customer experience through research and advisory services. The account position will be an essential link between clients and the firm.

Responsibilities: 

  • Communicate and coordinate with top level clients to meet their specific needs
  • Promote and sell our portfolio of services to ensure the full value of firm is realized
  • Engage weekly with accounts through telephone calls and meetings
  • Maintain professional interactions with clients and foster great client relationships
  • Responsible for client retention and expanding their work with the firm
  • Work closely with the client and research team to bring full value to the clients

We are looking for a Bend local, or someone willing to relocate to Bend. This position is open for immediate filling based on interview, qualifications and references.

Ventana Research corporate headquarters is located in Bend, a growing city in Central Oregon. Bend is known for outdoor adventure and the opportunity it provides to combine a healthy, engaging lifestyle with involvement in the rapidly growing business and technology community. Ventana Research is located at BendTech, which has become the focal point for technology and entrepreneurial activity, connecting business technology professionals in Central Oregon.

Bend is ranked as the seventh-fastest growing city in Oregon according to the US Census Bureau and has seen a rapid migration of technology executives from Silicon Valley. The opening of Oregon State University Cascades also furthers the process of building the youth of the community into potential business opportunities. Bend and its local Roberts Field airport is connected with direct flights to western United States destinations including San Francisco and Silicon Valley. Bend has also rapidly become one of the most sought-after outdoor adventure locations with access to the fifth largest ski area in the United States. It also has 22 breweries which gives it the highest micro-brewery-per capita ratio in the nation. Bend provides a great work-life balance opportunity for the working-community. We are an equal opportunity employer.

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Posted: 6/6/2018
Location: Bend, OR

The client engagement manager is responsible for communicating and engaging with our advisory and research clients to ensure they are taken care of while helping them best utilize our services. The position will proactively ensure the fulfillment of services to our clients and be responsible for delivering the highest level of client satisfaction and overall experience with Ventana Research. This position will work closely with business operations, account management, along with our team of industry analyst and research professionals. This individual will represent Ventana Research in a spirited and professional manner, both internally and with clients.

Responsibilities will include: 

  • Communicate and coordinate with clients to meet their needs
  • Schedule advisory sessions and briefings between research team and clients
  • Work with account team to ensure active use of firm’s research and digital library
  • Build and maintain great client relationships through phone and email
  • Track and maintain use of advisory services within Salesforce CRM

Desired Skills and Experience

This position is an excellent opportunity for a highly motivated person with relevant experience in a professional business environment. The ideal candidate will thrive in a team-based environment, will proactively interact and respond to requests, and should be proficient in the use of Microsoft Outlook, Excel, Word and PowerPoint but also able to rapidly learn Salesforce and project management systems. This position requires excellent communication skills (written and verbal) across electronic mail and telephone mediums and must have great time management skills. We are looking for an individual that is passionate about providing a great customer experience through research and advisory services. The Client Engagement Manager will be an important link between clients and the firm. This position will be located in Bend, Oregon and is open for immediate filling based on interview, qualifications and references.

Job Location

Ventana Research corporate headquarters is located in Bend, a growing city in Central Oregon. Bend is known for outdoor adventure and the opportunity it provides to combine a healthy, engaging lifestyle with involvement in the rapidly growing business and technology community. Ventana Research is located at BendTech, which has become the focal point for technology and entrepreneurial activity, connecting business technology professionals in Central Oregon.

Bend is ranked as the seventh-fastest growing city in Oregon according to the US Census Bureau and has seen a rapid migration of technology executives from Silicon Valley. The opening of Oregon State University Cascades also furthers the process of building the youth of the community into potential business opportunities. Bend and its local Roberts Field airport is connected with direct flights to western United States destinations including San Francisco and Silicon Valley. Bend has also rapidly become one of the most sought-after outdoor adventure locations with access to the fifth largest ski area in the United States. It also has 22 breweries which gives it the highest micro-brewery-per capita ratio in the nation. Bend provides a great work-life balance opportunity for the working-community. We are an equal opportunity employer.

About Ventana Research

Ventana Research is the most authoritative and respected benchmark business technology research and advisory services firm. We provide insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings including benchmark research and technology evaluation assessments, education workshops and our research and advisory services, Ventana On-Demand. Our unparalleled understanding of the role of technology in optimizing business processes and performance and our best practices guidance are rooted in our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions in every industry. This benchmark research plus our market coverage and in-depth knowledge of hundreds of technology providers means we can deliver education and expertise to our clients to increase the value they derive from technology investments while reducing time, cost and risk.

Ventana Research provides the most comprehensive analyst and research coverage in the industry; business and IT professionals worldwide are members of our community and benefit from Ventana Research's insights, as do highly regarded media and association partners around the globe. Our views and analyses are distributed daily through blogs and social media channels including Twitter, Facebook and LinkedIn. 

To apply, please send resume and cover letter to hr@ventanaresearch.com.

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