Buyers Guides for Subscription Management

2024 Software Provider and Product Assessment

The era of subscriptions has transformed the way businesses operate and consumers engage with services across every industry. Enterprises are increasingly adopting both a digital approach to selling as well as offering digital products and services that complement physical products. Customers now have the option to purchase through periodic subscription or consumption-based pricing rather than traditional one-time ownership. Add to this an increasing desire for customers to purchase when, how and where they want—whether via digital commerce, self-service portals or by voice and text—and the landscape looks very different from even just five years ago.

The Buyers Guides for Subscription Management evaluate software providers across four categories and produced a separate Buyers Guide and research for each to help best understand, assess, optimize and select software providers.

• The Subscription Management Buyers Guide evaluates products that address key elements of both B2B and B2C Subscription Management as we define it. The guide assesses the following providers: Conga, LogiSense, Oracle, Salesforce and Zuora

• The Subscription Management Platforms Buyers Guide evaluates products that address key elements for a Subscription Management Platform as we define it. The guide assesses the following providers: Aria Systems, BillingPlatform, Certinia, Chargebee, Cleverbridge, Gotransverse, Kibo, LogiSense, Maxio, OneBill, Oracle, Recurly, Salesforce, SOFTRAX, Stripe, VeriFone, Zoho and Zuora.

• The B2B Subscription Management Buyers Guide evaluates products that address key elements of B2B Subscription Management as we define it. The guide assesses the following providers: AdvantageCS, Aria Systems, BillingPlatform, Certinia, Conga, Gotransverse, LogiSense, Maxio, NetSuite, OneBill, Oracle, RecVue, Sage Intacct, Salesforce, SAP, SOFTRAX and Zuora.
  

• The B2C Subscription Management Buyers Guide evaluates products that address key elements of B2C Subscription Management as we define it. The guide assesses the following providers: Chargebee, Cleverbridge, Conga, FastSpring, Kibo, LogiSense, Oracle, Ordergroove, Paddle, PayPro Global, Salesforce, sticky.io, Stripe, VeriFone, Zoho and Zuora.

To view the executive summaries of the research, please select the report below.

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To learn more about our Buyers Guide services for software providers including purchasing the complete research and charts or performing an assessment, click here.

View the 2024 Buyers Guides for Subscription Management