Market Perspectives

Sisense is Vendor of Assurance in Analytics and Data Buyers Guide

Written by Ventana Research | Nov 1, 2023 12:00:00 PM

We are happy to share some insights about Sisense drawn from our latest market research, Ventana Research Buyers Guide: Analytics and Data, which assesses how well vendors’ offerings meet buyers’ requirements.

We recently published five Ventana Research 2023 Analytics and Data Buyers Guides, an assessment of technology vendors and products that provide individual and combined analytics and data, augmented analytics, collaborative analytics, embedded analytics and mobile analytics and platform support.

At Ventana Research, we continue to believe that, for most use-cases, there is a clear choice for analytics and data platforms for any use in your organization. We developed five technology assessments and buyers guides to focus on overall analytics and data requirements as well as specific augmented analytics, collaborative analytics, mobile analytics and embedded analytics use-cases.

In all of our Buyers Guides, we utilize a structured research methodology called the Value Index that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and vendor selection process for analytics and data. We evaluated Sisense and 21 other vendors in seven categories, five relevant to the product (adaptability, capability, manageability, reliability and usability) and two related to the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our benchmark research on analytics and data.

In the overall Analytics and Data Buyers Guide, our analysis classified Sisense as a vendor of Assurance, ranking 11th in the overall research at 60.4%. Sisense’s best performance came in Customer Experience at 67.2%, ranking eighth, due in part to its eighth-place ranking in TCO/ROI. In Product Experience, Sisense placed 14th with a 79.4% performance in Reliability where it was designated a Leader. Sisense fully participated in the RFI process.

Sisense’s Product Experience was impacted by its 52.5% performance in Capability, where it could provide more support for collaboration. Customer Experience was impacted by its 65.1% performance in Validation, where it could provide more material about the customer experience.

Sisense performed best in Product Experience, notably in Reliability, where its 79.4% performance was due in part to its architecture and deployment options. In addition, Sisense’s administration capabilities for both IT and non-IT personnel led to its 74.7% performance in Manageability. Its configuration, customization and API capabilities contributed to its strong performance in Adaptability. In Capability, it performed well in interactive visualization and discovery.

In the Augmented Analytics Buyers Guide, our analysis classified Sisense as a vendor of Assurance, ranking ninth in the overall research at 59.1%. Sisense’s best performance came in Customer Experience at 67.2%, ranking eighth, due in part to its eighth-place ranking in TCO/ROI. In Product Experience, Sisense placed 13th with a 79.4% performance in Reliability where it was designated a Leader. Sisense fully participated in the RFI process.

Sisense’s Product Experience was impacted by its 47.9% performance in Capability, where it could provide more assistance in the data access and preparation process. Customer Experience was impacted by its 65.1% performance in Validation, where it could provide more material about the customer experience.

Sisense performed best in Product Experience, notably in Reliability, where its 79.4% performance was due in part to its architecture and deployment options. In addition, Sisense’s administration capabilities for both IT and non-IT personnel led to its 74.7% performance in Manageability. Sisense’s configuration, customization and API capabilities contributed to its strong performance in Adaptability, and in Capability, it provides NLP and AutoML.

In the Collaborative Analytics Buyers Guide, our analysis classified Sisense as a vendor of Assurance, ranking ninth in the overall research at 58.6%. Sisense’s best performance came in Customer Experience at 67.2%, ranking eighth, due in part to its eighth-place ranking in TCO/ROI. In Product Experience, Sisense is placed 12th at 56.2% due to its low performance in Capability. It was designated a Leader in Reliability. Sisense fully participated in the RFI process.

Sisense’s Product Experience was impacted by its 38.4% performance in Capability, where it could provide functionality to assign and track tasks as well as better annotation capabilities. Customer Experience was impacted by its 65.1% performance in Validation, where it could provide more material about the customer experience.

Sisense performed best in Product Experience, notably in Reliability, where its 79.4% performance was due in part to its architecture and deployment options. In addition, Sisense’s administration capabilities for both IT and non-IT personnel led to its 74.7% performance in Manageability. In Capability, it provides good support for sharing analyses into external collaboration tools. Its configuration, customization and API capabilities contributed to its strong performance in Adaptability. In Capability, it provides NLP and automated machine learning (AutoML).

In the Embedded Analytics Buyers Guide, our analysis classified Sisense as a vendor of Assurance, ranking 11th in the overall research at 63.6%. Sisense’s best performance came in Customer Experience at 67.2%, ranking eighth, due in part to its eighth-place ranking in TCO/ROI. In Product Experience, Sisense placed 15th with a 62.9% performance. In Reliability, it was designated a Leader. Sisense fully participated in the RFI process.

Sisense’s Product Experience was impacted by its 57.6% performance in Capability, where it could provide more data access functionality. Customer Experience was impacted by its 65.1% performance in Validation, where it could provide more material about the customer experience.

Sisense performed best in Product Experience, notably in Reliability, where its 79.4% performance was due in part to its architecture and deployment options. In addition, Sisense’s administration capabilities for both IT and non-IT personnel led to its 74.7% performance in Manageability. Its configuration, customization and API capabilities contributed to its strong performance in Adaptability.

In the Mobile Analytics Buyers Guide, our analysis classified Sisense as a vendor of Assurance, ranking 10th in the overall research at 64.6%. Sisense’s best performance came in Customer Experience at 67.2%, ranking eighth, due in part to its eighth-place ranking in TCO/ROI. In Product Experience, Sisense placed 12th due in part to a 79.4% performance in Reliability, where it was designated a Leader. Sisense fully participated in the RFI process.

Sisense’s Product Experience was impacted by its 59.9% performance in Capability, where it could provide more support for collaboration. Customer Experience was impacted by its 65.1% performance in Validation, where it could provide more material about the customer experience.

Sisense performed best in Product Experience, notably in Reliability, where its 79.4% performance was due in part to its architecture and deployment options. In Capability, it performed well in interactive visualization and is one of a few vendors to offer write-back functionality from mobile devices. In addition, Sisense’s administration capabilities for both IT and non-IT personnel led to its 74.7% performance in Manageability. Its configuration, customization and API capabilities contributed to its strong performance in Adaptability.

This assessment was based on Sisense Fusion, Version 2023.7, and was available in July of 2023.

This research-based index is the most comprehensive assessment of the value of analytics and data software in the industry. Technology buyers can learn more about how to use our Buyers Guide by clicking here and included vendors that wish to learn more can click here. Click below to read the individual reports:

Analytics and Data Buyers Guide

Augmented Analytics Buyers Guide

Collaborative Analytics Buyers Guide

Embedded Analytics Buyers Guide

Mobile Analytics Buyers Guide