Workforce Experiences and HCM Processes using Generative AI

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        Speaker: Mark Smith, Partner, Head of Software Research

        How the workforces of today and in the future enable experiences that engage and motivate employees will be determined by the digital processes that are facilitated seamlessly across the organization and made more intelligent using generative AI. But the path forward is fraught with technology gaps that plague the best of organizations that are not prepared to facilitate the pathways of skills and learning that ensure the best possible employee experience and workforce performance. Modern and intelligent human capital management (HCM) applications are now available with the ability to blend suites of business applications together, help support the recruitment and advancement of people in the workforce to reach desired levels of readiness and resilience that organizations should expect from using generative AI with the infusion of workflow and automation. The necessity to equip people with the tools they need to be effective in their roles and responsibilities is essential for the path towards excellence and experiences that matter to every member of the workforce.

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