Market Perspectives

Oracle is Rated as a Vendor of Assurance in Learning Management

Written by Ventana Research | Mar 29, 2023 12:00:00 PM

We are happy to share some insights about Oracle drawn from our latest Value Index research, Ventana Research Value Index: Learning Management, which assesses how well vendors’ offerings meet buyers’ requirements.

In all of our Value Indexes we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal (RFP) and vendor selection process for analytics and business intelligence. We evaluated Oracle and 13 other vendors in seven categories, five relevant to the product (Adaptability, Capability, Manageability, Reliability and Usability) and two related to the vendor (TCO/ROI and vendor Validation). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our experience and on data derived from our benchmark research on learning management.

Oracle Learning provides a learning management system and that supports its HCM suite of applications to provide training across the workforce. Oracle was categorized as a Vendor of Assurance, ranking seventh overall in this Value Index evaluation.

It ranked ninth in Product Experience, where it was designated a Value Index Leader in Manageability, Reliability and TCO/ROI. It ranked third in Customer Experience. Its overall performance was impacted by its lower ranking in Validation, which, when combined with TCO/ROI, represents 20% of the weighting in the overall Value Index.

Our assessment finds that Oracle could perform better by examining its placement as 12th in the Adaptability category due to integration with applications beyond Oracle. In the Validation category, where it ranked 13th, it could examine its investments and resources specifically earmarked to support this category.

This assessment was based on Oracle Learning 23A products available in December of 2022.

Oracle, like all vendors in this market, should ensure they meet the evolving needs and expectations of its buyers and customers for enterprise-wide learning and provide it where and when workers need it as part of their work.

This research-based index is the most comprehensive assessment of the value of learning management software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here and included vendors that wish to learn more can click here. Read the report here.