Focusing on the Employee Experience
The employee experience is comprised of the interactions that employees have with their organization over the duration of their employment. Innovative organizations are focusing on employee experience management to help all employees excel at their jobs while feeling good about both their experiences at work and their contributions to the organization.
Employee engagement matters. In our research on human capital management (HCM) and social collaboration, more than two-thirds (69%) of organizations said employee engagement is a critical metric.