Ventana Research Announces the 2017 Digital Innovation Awards

Ventana Research announced today that nominations are open for its 2017 Digital Innovation Awards. These Awards, presented annually, honor technology providers, and the technologies they offer in their products, that are making or have the potential to have a positive impact on their...Read more

Ventana Research Brings New Workforce Management for Human Capital Management Research

Ventana Research today released its latest benchmark research, The State of Workforce Management. Historically workforce management has been centered on scheduling, tracking time and attendance, absence and leave management. Today, as workforces become younger, more diverse and more globally...Read more

Ventana Research Publishes Latest Research on Workforce Optimization

Ventana Research today released its latest benchmark research, The State of Workforce Optimization. The research assessed the degree to which organizations are satisfied with their current WFO systems and identified areas where improvements or enhancements would be valuable. It investigated issues...Read more

Ventana Research Releases Product Information Management Research

Ventana Research today released The Next-Generation of Product Information Management benchmark research. Product Information Management (PIM) provides organizations a way to automatically produce a complete, reliable definition and view of all products including any type of attribute without...Read more

Ventana Research Presents Next-Generation Enterprise Resource Planning Research

Ventana Research today published its latest benchmark research, Next-Generation Enterprise Resource Planning. The enterprise resource planning (ERP) system is a pillar of nearly every company’s record-keeping and management of business processes. It is essential to the smooth functioning of a...Read more

Ventana Research Presents Next-Generation Sales Analytics Research

Ventana Research today announced the release of its benchmark research, Next-Generation Sales Analytics. This research investigated sales analytics processes and systems, the best and worst practices, technology needs and potential or realized benefits. These best practices in this new report will...Read more

Ventana Research Launches Research in Data Preparation

Ventana Research today launched its latest benchmark research initiative studying the topic of data preparation. This research will examine existing and planned approaches to data reparation, as well as related technologies, best practices for implementing them, and market trends related to this...Read more

Ventana Research Publishes New Research on Internet of Things

Ventana Research releases its full research report on the Internet of Things and Operational Intelligence, identifying best practices and trends associated with these cutting-edge technologies and processes. The Internet of Things (IoT) extends digital connectivity to devices and sensors in homes,...Read more

Ventana Research Unveils 2017 Research Agenda for Business and Technology Markets

Ventana Research, a cutting-edge business technology research and advisory services firm connecting to improve business performance, today unveiled a sharply focused and far-reaching research and education agenda for 2017. This agenda, based on a continuation of the firm’s more than decade of...Read more

Ventana Research Releases Value Index for Workforce Management

Bend, OR January 24, 2017 - Ventana Research today released its 2017 Value Index for Workforce Management, the only quantified, research-based index evaluating technology vendors and products. The Workforce Management Value Index assesses software for workforce processes that support the role of...Read more

Ventana Research Announces New Community and Central Oregon Corporate Headquarters

Ventana Research, the most authoritative and respected benchmark business technology research and advisory services firm, today announced the introduction of its redesigned digital community: www.ventanaresearch.com. This cutting-edge online resource provides otherwise unavailable educational...Read more

Ventana Research Announces the Leadership Award Winners for 2016

Ventana Research today announced the 28 winners of the 2016 Leadership Awards. These prestigious Awards, selected and presented annually, identify business and IT leaders who are using technologies and applying best practices to create the best possible outcomes in productivity, performance and...Read more

Ventana Research Releases 2016 Value Index for Total Compensation Management

BEND, OR, November 29th, 2016 - Ventana Research today released its 2016 Value Index for Total Compensation Management, the only quantified, research-based index evaluating technology vendors and products. The Total Compensation Management Value Index assesses software for compensation processes...Read more

Ventana Research Presents Next Generation Human Resource Management System Research

Ventana Research today announced the release of its latest benchmark research, Next-Generation Human Resources Management Systems. The dramatic shift in HRMS is significant, and the introduction of new digital technologies are facilitating a change in how HR processes operate, engage the workforce...Read more

Ventana Research Announces the Technology Innovation Award Winners for 2016

Ventana Research today announced the 30 winners of the 2016 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact and honor their providers. The Technology Innovation Awards are the...Read more

Ventana Research Releases 2016 Value Index for Mobile Analytics and Business Intelligence

BEND, OR, September 9, 2016 - Ventana Research today released its 2016 Value Index for Mobile Analytics and Business Intelligence, the only quantified, research-based index evaluating technology vendors and products. The Mobile BI Value Index assesses software operating on mobile technology...Read more

Ventana Research Releases 2016 Value Index for Workforce Optimization

Ventana Research today released its 2016 Value Index for Workforce Optimization, a quantified, research-based index evaluating technology vendors and products for workforce optimization software. Ventana Research defines workforce optimization as the effective management of all activities...Read more

Ventana Research Releases Research into the Next-Generation Contact Center in the Cloud

Ventana Research today released its latest market research study examining the role of cloud computing in the use of contact centers and where customer self-service can help improve both efficiency and the customer experience. This research identifies, explores and quantifies the ways in which...Read more

Industry Guru Tony Compton Joins Ventana Research to Lead Sales and Marketing Research

Ventana Research announces a new addition to its market research team; Tony Compton joins as VP & Research Director of Sales and Marketing. Prior to joining Ventana Research, Tony Compton was the Managing Director at GettingPresence, and helped organizations with their marketing and sales...Read more

Ventana Research Announces the 2016 Business Technology Leadership Awards

Ventana Research today announced that nominations are now open for its 2016 Technology Leadership Awards. These Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing productivity and attaining superior business outcomes....Read more

Ventana Research Announces the 2016 Technology Innovation Awards

Ventana Research today announced that nominations are now open for its 2016 Technology Innovation Awards. These Awards, presented annually, honor technology providers and technologies they offer in their products that are making or have the potential to have a positive impact on their clients....Read more

Ventana Research Launches Market Research into Workforce Management for Human Capital Management

Ventana Research today launched its latest market research study, designed to examine how organizations’ are advancing workforce management and the ways in which they are embracing talent management practices to effectively recruit, engage and retain workers. As workforces become younger, more...Read more

Ventana Research Kicks Off Market Research into Internet of Things

Ventana Research today launched its latest market research study, The Internet of Things and Operational Intelligence, which will identify best practices associated with these cutting-edge technologies and processes. The Internet of Things (IoT) involves a new digital connectivity to devices and...Read more

Ventana Research Unveils Market Research into Next-Generation Product Information Management

Ventana Research today launched its latest market research study, The Next Generation of Product Information Management (PIM). This benchmark research is designed to examine organizations’ existing and planned approaches to PIM in order to identify best practices and steps for driving improvement,...Read more

Ventana Research Launches Market Research into Next-Generation Compensation Management

 Bend, OR April 8, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of total compensation management (TCM). Compensation management is a key activity for supporting all workers and talent...Read more

Ventana Research Launches Market Research into State of Workforce Optimization

Bend, OR April 1, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of workforce optimization (WFO). This benchmark research by Ventana Research will provide a detailed picture of the current state...Read more

Ventana Research Launches Market Research into Next-Generation ERP

 Bend, OR February 12, 2016 - Ventana Research today launched its latest market research study, designed to examine organizations’ choices, use and best practices in the area of enterprise resource planning or ERP. This benchmark research will provide a detailed picture of the current state...Read more

Industry Veteran and Technology Guru David Menninger joins Ventana Research

San Ramon, CA, January 22, 2016 – Ventana Research today announces that veteran analyst David Menninger is joining the firm as SVP and Research Director. Menninger will be responsible for the overall research direction of the data and analytics technologies practice at Ventana Research, covering...Read more

Ventana Research Unveils 2016 Research Agenda for Business and Technology Market

SAN RAMON, CA, January 21, 2016 - Ventana Research, which provides market research, strategic advice, best practices and business insights on the uses of technology across business and IT functions, today unveiled its research and educational agenda for 2016. This agenda details the research-based...Read more

Ventana Research Unveils the 2015 Leadership Award Winners

BEND, OR, November 25, 2015 - Ventana Research today announced the 27 winners of the 2015 Leadership Awards. These Awards, presented annually, identify business and IT leaders who are using technologies and applying best practices to provide the best possible outcomes in productivity,performance...Read more

Ventana Research Announces Strategic Partnership with ContactCenterWorld

BEND, OR, October 16, 2015 – Ventana Research, the leading benchmark research and advisory services firm is partnering with ContactCenterWorld, the world’s largest association for Contact Center professionals. The two companies have entered a strategic partnership to offer contact centers around...Read more

Ventana Research Announces the Technology Innovation Award Winners for 2015

BEND, OR, October 9, 2015 – Ventana Research today announced the 28 winners of the 2015 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact on business and honor their providers. The...Read more

Ventana Research Unveils 2015 Value Index for Business Planning

BEND, OR, October 2, 2015 – Ventana Research today released its 2015 Value Index for Business Planning, the first and only quantified research evaluating business planning software vendors and their products. Using this new Value Index, business and IT organizations will be able to evaluate...Read more

Ventana Research Delivers Research-Based Best Practices and Insights into Next-Generation Predictive Analytics

BEND, OR, July 16, 2015 - Ventana Research today released its latest benchmark research study, designed to examine organizations' choices, use and best practices in the area of next-generation predictive analytics.    The new research provides valuable insight into the state of and use of...Read more

Data and Analytics in the Cloud Subject of New Benchmark Research Released by Ventana Research

SAN RAMON, CA, June 30, 2015 - Ventana Research, which provides market research, best practices and business insights on the strategic and operational uses of technology across business and IT functions, today released its new market research into data and analytics and advancements in their use...Read more

2015 Value Index for Product Information Management Released by Ventana Research

BEND, OR, JUNE 3, 2015 - Ventana Research today released its 2015 Value Index for Product Information Management, the only quantified, research-based report evaluating product information management (PIM) technology vendors and their products. Using this new Value Index, business and IT...Read more

Ventana Research Announces the 2015 Business Technology Leadership Awards

BEND, OR, May 22, 2015 - Ventana Research today announced that nominations are now open for its 2015 Leadership Awards. The Leadership Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing productivity and attaining...Read more

Ventana Research Announces the 2015 Technology Innovation Awards

BEND, OR, May 8, 2015 - Ventana Research today announced that nominations are now open for its 2015 Technology Innovation Awards. These Awards, presented annually, honor technology providers and technologies they offer in their products that are making or have the potential to have a positive...Read more

2015 Value Index for Analytics and Business Intelligence Released by Ventana Research

BEND, OR, April 10, 2015 – Ventana Research today released its 2015 Value Index for Analytics and Business Intelligence, the only quantified, research-based report evaluating technology vendors and products for business. The Value Index report on this important topic is designed to help...Read more

Ventana Research Launches Research into Next-Generation Predictive Analytics

SAN RAMON, CA, March 19, 2015 - Ventana Research today launched its latest in a series of new benchmark research studies, designed to examine organizations' choices, use and best practices in the area of next-generation predictive analytics. The new research will ascertain the state of and demand...Read more

Ventana Research Launches Research into the Next-Generation Contact Center in the Cloud

SAN RAMON, CA, February 25, 2014 - Ventana Research today launched its latest in a series of new benchmark research studies examining the use of customer self-service to help improve both efficiency and the customer experience. This research will identify, explore and quantify the ways in which...Read more

Ventana Research Unveils Next-Generation Business Planning Benchmark Research

SAN RAMON, CA, January 30, 2015 - Ventana Research, which provides market research, best practices and business insights on the strategic and operational uses of technology across business and IT functions, today released its latest market research into next-generation business planning processes...Read more

Ventana Research Launches Research into Next-Generation Sales Analytics

SAN RAMON, CA, January 23, 2014 - Ventana Research today launched its latest in a series of new benchmark research studies examining the advancing use of analytics in business. This research will identify, explore and quantify the ways in which organizations use sales analytics and metrics to plan...Read more

New Recurring Revenue Benchmark Research from Ventana Research Reveals Business and Technology Best Practices

SAN RAMON, CA, January 22, 2015 - Ventana Research, which provides research-based best practices and business insights on the strategic and operational uses of technology across business and IT functions, today released its latest market research into recurring revenue. Pioneered by...Read more

Ventana Research Unveils Next-Generation Learning Management Benchmark Research

SAN RAMON, CA, January 15, 2015 - Ventana Research, which provides market research, best practices and business insights on the strategic and operational uses of technology across business and IT functions, today released its latest market research into next-generation learning management systems....Read more

Ventana Research Introduces Business and Technology Research Agenda for 2015

SAN RAMON, CA, January 7, 2015 - Ventana Research, which provides market research, best practices and business insights on the strategic and operational uses of technology across business and IT functions, today released its research and educational agenda for 2015. This agenda includes details of...Read more

The 2015 Value Index for Payroll Management Released by Ventana Research

SAN RAMON, CA, December 23, 2014 - Ventana Research today released its 2015 Value Index for Payroll Management, the only quantified, research-based index evaluating technology vendors and products for payroll management software. Using this Value Index, business and IT organizations -especially...Read more

Ventana Research Releases 2015 Value Index for Workforce Optimization

SAN RAMON, CA, December 22, 2014 - Ventana Research today released its 2015 Value Index for Workforce Optimization, the only quantified, research-based index evaluating technology vendors and products for workforce optimization software. Ventana Research defines workforce optimization as the...Read more

Ventana Research Launches Research on Data and Analytics in the Cloud

SAN RAMON, CA, December 16, 2014 - Ventana Research today launched its newest benchmark research, on Data and Analytics in the Cloud. This research will identify, explore and quantify the ways in which companies buy and use cloud-resident analytics and business intelligence software. It will...Read more

Next-Generation Human Resources Management Research Launched by Ventana Research

SAN RAMON, CA, December 5, 2014 - Ventana Research today launched its newest benchmark research, on Next-Generation Human Resources Management Systems. The research will examine how organizations’ use of the HRMS are evolving and determine the business drivers for and benefits of adopting a new...Read more

Ventana Research Announces World-Class Speakers and Unveiling of Technology Insights at 2014 Summit

SAN RAMON, CA, October 8, 2014 - Ventana Research today unveiled the lineup of world-class speakers, technology and leadership award winners and sponsors for the 2014 Ventana Research Summit, being held from Oct. 20-22, 2014 at the Hyatt Regency San Francisco Airport. The Summit is the highly...Read more

Ventana Research Unveils Office of Finance Benchmark Research

SAN RAMON, CA, October 2, 2014 - Ventana Research has released “Office of Finance on the Brink of Change,” the report of the findings of its newest benchmark research. After a decade of incremental advances, the pace of technology innovation in business software finally is accelerating. However,...Read more

Ventana Research Announces Technology Leadership Award Winners for 2014

SAN RAMON, CALIFORNIA, September 18th, 2014 – Ventana Research today announced the 27 winners of the 2014 Technology Leadership Awards. These Awards, presented annually, identify business and IT leaders who are using technologies and applying best practices to provide the best possible outcomes in...Read more

Ventana Research Announces Technology Innovation Award Winners for 2014

SAN RAMON, CALIFORNIA, September 16th, 2014 – Ventana Research today announced the 28 winners of the 2014 Technology Innovation Awards. These Awards, presented annually, identify the technologies that have had or have the potential to have the most striking positive impact on business and honor...Read more

Ventana Research Releases 2014 Value Index for Total Compensation Management

SAN RAMON, CA, August 8, 2014 – Ventana Research today released its 2014 Value Index for Total Compensation Management, the only quantified, research-based index evaluating technology vendors and products for compensation management software. Using this Value Index, business and IT organizations...Read more

Announcing The Ventana Research Summit for 2014

San Ramon, CA. – July 10, 2014 – Ventana Research announced today that Summit 2014 will be held from October 20th to 23rd, 2014 at the Hyatt Regency San Francisco Airport.  The Ventana Research Summit is the highly regarded annual forum at which business and technology professionals gather to...Read more

New Benchmark Research on Sales Compensation Management Uncovers Paths to Improvement

SAN RAMON, CA, June 30th, 2014 – While most organizations acknowledge that managing compensation is very important to the success of a sales organization, substantially less than half of them can complete the sales commission cycle on a monthly or less basis.    That’s the finding of...Read more

Ventana Research Finds Integration Disconnect in Big Data Benchmark Research

SAN RAMON, CA, June 27th, 2014 –The deployment of big data technologies has now grown from one-fifth to close to half of organizations, according to “Big Data Integration: Challenges and Opportunities in Accessing and Using Today’s Information, the report and findings released today of the...Read more

Recurring Revenue Benchmark Research Launched by Ventana Research

SAN RAMON, CA, May 21, 2014 - Ventana Research has launched its newest benchmark research, on Recurring Revenue. The research will examine how organizations are selling, invoicing and receiving payment for their products and services. It will explore the impact of various approaches to recurring...Read more

Next-Generation Learning Management Benchmark Research Launched by Ventana Research

SAN RAMON, CA, May 8, 2014 - Ventana Research has launched its newest benchmark research, on Next-Generation Learning Management. The research will examine the nature and impact of advancements in the design and business use of learning management systems. It also will investigate the extent to...Read more

Ventana Research Launches Benchmark Research into the Next Generation of Business Planning

SAN RAMON, CA, May 2, 2014 - Ventana Research has launched its newest benchmark research, into the next generation of business planning processes and applications. This research, conducted by the leading business technology research and advisory services firm, will examine systems and tools that...Read more

Ventana Research Opens the 2014 Technology Innovation Awards

SAN RAMON, CA, April 23, 2014 - Ventana Research today announced that nominations are now open for its 2014 Technology Innovation Awards. These Awards, presented annually, honor technology providers and technologies offered in their products that are making or have the potential to have a...Read more

Ventana Research Announces the 2014 Business and Technology Leadership Awards

SAN RAMON, CA, April 15, 2014 - Ventana Research today announced that nominations are now open for its 2014 Leadership Awards. The Leadership Awards, presented annually, recognize organizations and individuals that have achieved notable success in leading change, increasing...Read more

Benchmark Research on Next-Generation Finance Analytics Released by Ventana Research

SAN RAMON, CA, April 9, 2014 - Ventana Research today released the reports detailing the findings of its newest benchmark research, on Next-Generation Finance Analytics. The research examines how Finance is using and can use advanced analytics to address the broader needs of the organization and...Read more

Payroll Management Benchmark Research Quantifies Value of Investment

SAN RAMON, CALIF., March 20, 2014 – Ventana Research today released the findings of its latest benchmark research into payroll management optimization. The research, the latest from the leading business and technology market research firm, provides new insights into how payroll management systems...Read more

Ventana Research Releases new Benchmark Research on Next-Generation Customer Analytics

SAN RAMON, CALIF., March 18, 2014 – Ventana Research today released the findings of its latest benchmark research, on the topic of customer analytics and its intersection with next-generation technologies including big data, cloud computing, mobile technology and social collaboration. The research...Read more

New Research on Big Data Analytics Released by Ventana Research

SAN RAMON, CALIF., March 11, 2014 – Ventana Research today released the findings of its latest benchmark research, on the topic of big data analytics. The research explores how business units and IT organizations are using emerging information technology to address a new generation of competitive...Read more

Ventana Research Launches Landmark Office of Finance Benchmark Research

SAN RAMON, CA, February 14, 2014 - Ventana Research has launched its newest benchmark research, into business and technological transformations in the Office of Finance. This research will investigate the extent to which CFOs and finance departments are moving to a more strategic role in management...Read more

Ventana Research Releases the 2014 Value Index for Mobile Business Intelligence

San Ramon, Calif. – January 29, 2014- Ventana Research today released its 2014 Value Index for Mobile Business Intelligence, the first quantified, research-based Index evaluating technology vendors and products for mobile business intelligence. Using this new Value Index, business and IT...Read more

Ventana Research Releases Benchmark Research on Information Optimization

SAN RAMON, CA, January 23, 2014 – Ventana Research today released the findings of its latest benchmark research on issues and best practices in the use of information by business and IT and how technology is being used to enable better utilization. Information powers today's businesses, and the...Read more

Ventana Research Launches Comprehensive Research and Educational Agenda for 2014

 SAN RAMON, CA, January 7, 2014 - Ventana Research, providing market research and insights on best practices and the strategic and operational use of technology across business and IT, today released its research and educational agenda for 2014. This agenda details the specifics of the...Read more

Ventana Research Releases the 2014 Value Index for Workforce Management

San Ramon, Calif. – December 17, 2013- Ventana Research has released its 2014 Value Index for Workforce Management, the latest in a new category of quantified, research-based Indexes evaluating technology vendors and products. Using this latest Value Index, business and IT...Read more

Ventana Research and Proformative Announce Strategic Community and Research Partnership for Office of Finance

San Ramon, Calif. – December 3, 2013 – Ventana Research, the leading business technology research and advisory services firm providing advice and research to business, has established a new partnership with Proformative, the largest and fastest-growing online community and resource for the Office...Read more

Ventana Research Releases Benchmark Research on Sales Forecasting

SAN RAMON, CA, November 22, 2013 – Ventana Research has released the findings of its latest benchmark research, on the important business topic of Sales Forecasting. The research assessed the sales forecasting process and investigated the use of technology to improve its efficiency. It was designed...Read more

Ventana Research Releases Benchmark Research on Human Capital Analytics

San Ramon, Calif. – November 20, 2013 – Ventana Research today released the findings of its most recent benchmark research, on Human Capital Analytics. The research assessed the state of advancement of analytics technology applied to an organization's human capital. It examined priorities,...Read more

Ventana Research Releases Benchmark Research on Next-Generation Customer Engagement

 SAN RAMON, CA, November 18, 2013 – Ventana Research has released the findings of its latest benchmark research on Next-Generation Customer Engagement. This cutting-edge research evaluated the effectiveness of current and planned methods companies use to interact with their customers....Read more

Ventana Research Launches Sales Compensation Management Benchmark Research

SAN RAMON, CA, November 5, 2013 - Ventana Research has launched its newest benchmark research, an in-depth exploration of Sales Compensation Management. The new research will examine the range of approaches to compensation and incentives being used in today’s sales organizations and will examine...Read more

Ventana Research Launches Big Data Integration Benchmark Research

 SAN RAMON, CA, November 1st, 2013 - Ventana Research today launched its newest benchmark research, an in-depth examination of Big Data Integration in businesses. The research focuses on the benefits of accessing and transforming big data to improve business processes and performance,...Read more

Ventana Research Reveals All-Star Lineup for Technology Innovation Summit

 San Ramon, CA. – October 31, 2013 – Ventana Research has released the list of speakers from leading technology companies that will address attendees at the Ventana Research Innovation Summit on November 11 & 12, 2013 at the Swissôtel Chicago, IL.  These speakers include:...Read more

Ventana Research Releases the 2013 Value Index for Financial Performance Management

San Ramon, Calif. – September 24, 2013- Ventana Research has released its 2013 Value Index for Financial Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, finance and IT organizations will be...Read more

Ventana Research Releases Next Generation Workforce Optimization for Customer Service Benchmark Research

SAN RAMON, CA, September 20, 2013 – Ventana Research has released its latest Benchmark Research on Next Generation Workforce Optimization. The research evaluated the current methods companies use to manage the workforce handling customer interactions, how applications and technology are used to...Read more

Ventana Research Releases New Location Analytics Benchmark Research

SAN RAMON, CA, September 09, 2013 -- Ventana Research has released its latest benchmark, Location Analytics. Location Analytics is defined as the integration, access and use of geographic information and technology to help consumers and businesses to take action and make decisions efficiently and...Read more

Ventana Research Technology Innovation Awards Recognize Visionary Technology

 San Ramon, CA. – August 15, 2013 – Ventana Research has announced the results of the 2013 Technology Innovation Awards. The awards recognize technology vendors who have introduced innovations in technology to advance business and IT.  The awards distinguish pioneers that have developed...Read more

Ventana Research Launches Next-Generation Finance Analytics Benchmark Research

SAN RAMON, CA, July 18, 2013 - Ventana Research has launched its newest benchmark research, Next-Generation Finance Analytics. Software designed to support the finance function has reached an important inflexion point that will transform how organizations use analytics. The research will...Read more

Ventana Research Begins Next-Generation Customer Analytics Benchmark Research

  SAN RAMON, CA, July 16, 2013 - Ventana Research has launched its newest benchmark research, Next-Generation Customer Analytics. The research will examine the ways in which companies use analytics to support customer-facing activities and improve customer experience. Ventana Research's...Read more

Ventana Research Commences New Benchmark Research on Big Data Analytics

  San Ramon, CA. – June 28, 2013 – Ventana Research has launched its latest Benchmark Research, Big Data Analytics, which will explore the adoption and use of analytics with large-scale data. The research will identify and quantify the ways in which organizations use big data analytics to gain...Read more

Ventana Research Presents the 2013 Value Index for Agent Desktop Management

  San Ramon, CA. - June 27, 2013 - Ventana Research has released its 2013 Value Index for Agent Desktop Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable organizations to...Read more

Ventana Research Announces Business Technology Innovation Summit 2013

  San Ramon, CA. – May 24, 2013 – Ventana Research will be hosting the Technology Innovation Summit 2013 on September 11th & 12th, 2013 at the Swissôtel Chicago, IL. The Summit will feature the latest research from Ventana Research analysts, as they share strategies and insight for...Read more

Ventana Research Opens the 2013 Technology Innovation Awards for Submissions

  San Ramon, CA, May 10, 2013 - The Ventana Research Technology Innovation Awards honor technology providers and their groundbreaking technologies that are making a positive impact on the industry. The awards recognize those pioneering vendors that exemplify the advancements in technology that...Read more

Ventana Research Commences New Benchmark Research on Payroll Management Optimization

  San Ramon, Calif. - May 02, 2013 -Traditionally payroll management has been an administrative task. Because of its transactional, back-office nature, it has rarely been viewed as holding any strategic value. As human capital management (HCM) becomes more integrated, payroll may hold the key...Read more

2013 Ventana Research Leadership Awards Recognize Business and Technology Success

  San Ramon, Calif. - April 16, 2013 - Ventana Research has announced the results of the 8th annual 2013 Leadership Awards. The Leadership Awards recognize organizations and supporting technology vendors that have effectively achieved superior results through using people, processes,...Read more

Chief Research Officer Mark Smith Co-Chairs Enterprise MobileX Conference

  San Ramon, CA. - April 3, 2013 - Mark Smith, CEO and Chief Research Officer at Ventana Research, announced today that he will be the co-chair of the Enterprise MobileX on June 18-19, 2013 at the Hyatt Fisherman's Wharf, San Francisco, CA. Framed by the uptake of mobile devices like...Read more

Ventana Research Commences New Benchmark Research on Information Optimization

  San Ramon, CA. — March 08, 2013 — Ventana Research announced today that the firm is set to begin their latest Benchmark Research on Information Optimization. The firm has embarked on this benchmark research to evaluate how technology is used to support better access and utilization of...Read more

Marketing Services and Technology Sales Veteran, Deb Casey, Joins Ventana Research

San Ramon, CA. March 6, 2013-Ventana Research announced today that industry veteran Deb Casey has joined the company as vice president of sales. Casey brings to Ventana Research more than two decades of experience in the high-tech sector, during which time she has sold and brought to market leading...Read more

Ventana Research Launches Human Capital Analytics Benchmark Research

  SAN RAMON, CA, March 01, 2013 -- Ventana Research is set to commence new benchmark research to provide education on human capital analytics.  As human capital management including workforce management and employee performance become increasingly linked to business performance,...Read more

Ventana Research Releases New Benchmark Research on Long Range Planning

  SAN RAMON, CA, February 21, 2013 – Ventana Research released it’s latest benchmark research, “Long Range Planning – Steps to Achieve a More Effective Process.” The research explored and benchmarked how organizations perform long-range planning. It identified key characteristics of- and...Read more

Ventana Research Receives Top Rankings for Shared Insights and Expertise in 2012

  SAN RAMON, CA January 31, 2013 – Ventana Research has secured four of the top ten blog post positions on Information Management Magazine’s 2012 most read blogs. The Ventana Research blogs offered research-based insights on big data, business analytics, data integration and next generation...Read more

Ventana Research Announces Business Technology Leadership Summit 2013

  San Ramon, CA. – January 15, 2013 – Ventana Research will be hosting the Business Technology Leadership Summit 2013 on May 29 - 30, 2013 at the Hyatt Fisherman’s Wharf, San Francisco, CA. The event will feature key observations gleaned from the latest research from Ventana Research analysts,...Read more

Human Capital Management and Technology Expert, Stephan Millard, Joins Ventana Research

San Ramon, CA, January 14, 2013 – Ventana Research announces its latest addition to the research team with Stephan Millard joining as VP & Research Director for the Human Capital Management Research Practice. Prior to joining Ventana Research, Stephan spent over 15 years in the technology...Read more

Ventana Research Launches Comprehensive Research and Educational Agenda for 2013

  SAN RAMON, CA, January 9, 2013 - Ventana Research, after celebrating a decade of success, has announced its research and educational agenda for 2013. The firm is set to cover the dramatically changing technology for business and IT, while helping businesses utilize every investment and...Read more

Ventana Research Announces the 2013 Business and Technology Leadership Awards

  SAN RAMON, CA, January 7, 2013 - Ventana Research is announcing that the 2013 Leadership Awards are now open for submissions. The annual Leadership Awards will acknowledge organizations and individuals that have achieved notable success in using people, processes, information...Read more

Ventana Research Releases New Benchmark Research on Spreadsheets for the Twenty-First Century

SAN RAMON, CA, January 02, 2013 - Ventana Research has released its latest benchmark research that details how organizations useand misuse spreadsheets and what they can do to make best use of this indispensable tool. Desktop spreadsheets were designed to be a personal productivity tool and excel...Read more

Ventana Research Launches Location Analytics Research to Uncover Trends in Deployment and Use in Business

SAN RAMON, CA, December 19, 2012 -- Ventana Research believes Location Analytics is an important emerging technology and has commenced new research focused on it. This research program will identify trends, market opportunities and organizational requirements associated with Location Analytics. The...Read more

Ventana Research Launches Next Generation Workforce Optimization for Customer Service Benchmark Research

  SAN RAMON, CA, December 12, 2012 - Ventana Research will begin its latest Benchmark Research on Next Generation Workforce Optimization. The firm has embarked on this benchmark research to evaluate the current methods for how customer service agents handle customer interactions, how...Read more

Ventana Research Releases Landmark Business Technology Innovation Benchmark Research

SAN RAMON, CA, December 6, 2012 - Ventana Research published it's newest benchmark research on what it defines are the most important six key technology innovations for business; Big Data, Business Analytics, Social Media, Collaboration, Mobile and CloudComputing. The firm embarked on this...Read more

Ventana Research Releases Operational Intelligence Benchmark Research

  SAN RAMON, CA., December 05, 2012 - Ventana Research has released its latest benchmark research on operational intelligence, a category of technology that provides event and real-time based information and metrics for business and IT. The research was conducted to investigate how...Read more

Ventana Research Announces 2012 Overall Leadership Awards Recipients

  San Ramon,Calif. – November 20, 2012 – Ventana Research has announced the 2012 Overall Leadership Award winners. The Leadership Awards recognize individuals and their organizations that have effectively achieved superior results through using people, processes,...Read more

Ventana Research Celebrates Ten Years of Research and Provides Exclusive Insight on Groundbreaking Research on Innovative Technology

  SAN RAMON, CA, November 08, 2012 -- Ventana Research has announced that the firm will share key findings from its yet to be published Business Technology Innovation Benchmark Research, as well as present facts from other new and recently released research on big data, cloud computing,...Read more

Ventana Research Releases Agent Desktop Benchmark Research

SAN RAMON, November 06 2012 – VentanaResearch has released its latest Benchmark Research, The Unified Agent Desktop and the Customer Experience. Ventana Research commenced this research to gain insight into current agent desktop practices, as well as efforts to manage customerinteractions and...Read more

Ventana Research Releases Next Generation Business Intelligence Benchmark Research

  SAN RAMON, October 31, 2012 – Ventana Research has released its latest Benchmark Research, Next Generation Business Intelligence. Ventana Research commenced this research to gain insight into organization’s plans to use next generation business intelligence, future plans for doing so and to...Read more

Ventana Research Launches Benchmark Research on Long Range Planning

  SAN RAMON, CA, October 31, 2012 – Ventana Research is conducting new benchmark research to explore how organizations perform long-range planning, the challenges they face and their plans to address those challenges.One objective of the research is to identify best practices used in effective...Read more

Press, Media and Industry Partners Join Ventana Research to Commence on a New Decade of Research

  SAN RAMON, CA, October 30, 2012 - Ventana Research will be celebrating 10 years of excellence in business and technology research and education at the Business Technology Innovation Summit on November 8, 2012 at the Tech Museum in San Jose, CA. (www.ventanaresearch.com/innovationssummit)....Read more

2012 Ventana Research Technology Innovation Awards Recognize Visionary Technology Vendors

San Ramon, Calif. – October 26, 2012 – Ventana Research has announced the results of the first ever Technology Innovation Awards. The awards are a new addition for 2012 and recognize technology vendors who have introduced innovations in technology to advance business and IT. The awards...Read more

Ventana Research Releases Trends in Integrated Business Planning Benchmark Research

  SAN RAMON, October 24, 2012 – Ventana Research has released its latest Benchmark Research, Trends in Integrated Business Planning. Ventana Research undertook this benchmark to build upon their previous research into planning and gain insight into how organizations have advanced business...Read more

2012 Ventana Research Leadership Awards Recognize Business and Technology Success

San Ramon, Calif. – October 24, 2012 – Ventana Research has announced the results of the 7th annual 2012 Leadership Awards. The Leadership Awards recognize organizations and supporting technology vendors that have effectively achieved superior results through using people, processes,...Read more

Ventana Research Presents Business Intelligence Software Value Index Ratings

  SanRamon, Calif. – October 23, 2012 - Ventana Research has released its 2012 Value Index for Business Intelligence (BI), the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, business and IT...Read more

Ventana Research Launches Benchmark to Assess Use of Spreadsheets in 21st Century

  SAN RAMON, CA, September 17, 2012 – Ventana Research will commence a new benchmark research to educate organizations on the use of spreadsheets. This new research will explore best and worst practices for efficient and timely useof spreadsheets within the industry. The benchmark will further...Read more

Ventana Research Unveils Next-Generation Workforce Management Benchmark Research

  SAN RAMON, September 13, 2012 – Ventana Research has released its latest Benchmark Research on Next-Generation Workforce Management.Ventana Research undertook this benchmark to gain insight into how organizations are responding to the need for change in workforce management practices across...Read more

Ventana Research Presents Data Integration Value Index

  San Ramon, Calif. – September 7, 2012 - Ventana Research has released its 2012 Value Index for Data Integration, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, IT organizations will be able to...Read more

Ventana Research Releases Trends in Product Information Management Research

  SAN RAMON, CA., August 30, 2012 – Ventana Research has released its latest benchmark research on trends in product information management (PIM). The research was conducted to highlight the growing need for consistency of product information across organizations, suppliers to business...Read more

Ventana Research Launches Sales Forecasting Benchmark Research

  SAN RAMON, CA., August 24, 2012 – Ventana Research will begin its latest benchmark research on trends and maturity in sales forecasting. With this research, the firm sets out to shed light on best practices for effective sales forecasting methods and pitfalls organizations may encounter. The...Read more

Ventana Research Launches Business Technology Innovation Benchmark Research

  SAN RAMON, CA, August 10, 2012 – Ventana Research will begin its latest Benchmark Research on Business Technology Innovation. The firm has embarked on this benchmark research to evaluate the main areas of technology advancement and uncover areas for businesses to achieve greater success. The...Read more

Ventana Research Releases Customer Feedback Management Benchmark Research

  SAN RAMON, CA, August 9, 2012 – Ventana Research has released its latest Benchmark Research on Customer Feedback Management. Ventana Research undertook this benchmark to gain insight into how customer feedback can be better utilized to enhance the customer experience and deliver business...Read more

Ventana Research Introduces the 2012 Technology Innovation Leadership Awards

  SAN RAMON, CA, July 31, 2012 - In an effort to honor groundbreaking Technologies, Ventana Research has added an all new category to it’s prestigious annual Leadership Awards. The first Technology Innovation Leadership Awards will acknowledge significant accomplishments in a range of...Read more

Ventana Research Presents the 2012 Value Index for Product Information Management

  SAN RAMON, CA, July 26, 2012 -- Ventana Research has released its 2012 Value Index for Product Information Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This Value Index provides guidance that will enable organizations to...Read more

Ventana Research Presents the 2012 Value Index for Sales Performance Management

SAN RAMON, CA, July 12, 2012 -- Ventana Research has released its 2012 Value Index for Sales Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This Value Index provides guidance that will enable sales organizations to...Read more

Ventana Research Announces Business Technology Innovation Summit to Celebrate Ten-Year Anniversary

  SAN RAMON, CA, June 29, 2012 - Celebrating a decade of innovation in technology and research, Ventana Research will be hosting the Business Technology Innovation Summit on November 8, 2012 at the Tech Museum in San Jose, CA. The event will feature key insights from Ventana Research...Read more

Ventana Research Presents the 2012 Value Index for Total Compensation Management

  San Ramon, Calif. – June 27, 2012 - Ventana Research has released its 2012 Value Index for Total Compensation Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will...Read more

Ventana Research Announces the 2012 Business and Technology Leadership Awards

  SAN RAMON, CA, June 22, 2012 - Ventana Research is announcing that the 2012 Leadership Awards are now open for submissions. These prestigious annual awards recognize organizations and individuals that have achieved notable success along with technology vendors that have achieved a...Read more

Ventana Research Presents the 2012 Value Index for Financial Performance Management

  San Ramon, Calif. – June 20, 2012 - Ventana Research has released its 2012 Value Index for Financial Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. Using this latest Value Index, finance and IT organizations will...Read more

Ventana Research Releases New Benchmark on Governance, Risk and Compliance

  SAN RAMON, CA, June 13, 2012 - Ventana Research has released its latest Benchmark Research, Governance, Risk & Compliance (GRC), which investigates how companies approach and execute their governance, risk and compliance management efforts. The business activities collectively known as...Read more

Ventana Research Presents the 2012 Value Index for Agent Performance Management

  SAN RAMON, CA, June 08, 2012  -- Ventana Research has released its 2012 Value Index for Agent Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable...Read more

Market Research & Business Intelligence Expert Tony Cosentino Joins Ventana Research

  SAN RAMON, CA, June 01, 2012 - Ventana Research announces a new addition to the research team with Tony Cosentino joining as VP & Research Director for Business Intelligence. Prior to joining Ventana Research, Tony Cosentino spent over twenty years in the technology industry conducting...Read more

Ventana Research to Educate at 2012 Information Builders Summit

  SAN RAMON, CA, June 01, 2012 -- Ventana Research will be at the Information Builders' Summit, June 3-7 in Kissimmee, Florida, with an educational exhibit focused on Information Management, Business Analytics, Big Data and Predictive Analytics benchmark research. Attendees will also have the...Read more

Ventana Research Releases Operational Intelligence Benchmark Research

  SAN RAMON, CA., December 05, 2012 - Ventana Research has released its latest benchmark research on operational intelligence, a category of technology that provides event and real-time based information and metrics for business and IT. The research was conducted to investigate how...Read more

Ventana Research Releases Best Practices and Research on Social Collaboration and Human Capital Management

  San Ramon, Calif. – May 11, 2012 – New benchmark research from Ventana Research, “Social Collaboration for Human Capital Management” finds that the use of social collaboration and social media is beginning to establish itself as the next step in engaging employees to improve productivity and...Read more

Ventana Research Releases New Benchmark Research on Information Management

  San Ramon, Calif. – May 3, 2012 – Ventana Research has released its latest Benchmark Research, The Evolution of Information Management, concerning current practices and the benefits organizations may gain by having efficient information management processes and technologies. Ventana Research...Read more

Ventana Research Launches Next-Generation Business Intelligence Research and Education Services

  SAN RAMON, CA, April 20, 2011 – Ventana Research will commence on a new benchmark research to provide education on Next-Generation Business Intelligence. Ventana Research has analyzed how traditional business intelligence (BI) purchased primarily by IT and deployed to business is slowly...Read more

Ventana Research Begins 2012 Value Index for Product Information Management

  San Ramon, Calif. - April 13, 2012 - Ventana Research has begun its 2012 Value Index for Product Information Management. This 2012 Value Index will provide guidance that can enable organizations to ascertain the value of applications for addressing product information management. Using the...Read more

Ventana Research Begins Customer Service Agent Desktop Benchmark Research

  SAN RAMON, CA, April 11, 2012 - Ventana Research has begun its newest benchmark research, "The Smart Agent Desktop: Improving Customer Interactions with Contact Center Agents." The primary channel for customer service remains interaction with customer service agents in contact centers....Read more

Ventana Research Commences 2012 Value Index for Data Integration

  SAN RAMON, CA, March 30,2012 -  Ventana Research has begun its 2012 Value Index for Data Integration, which will assess vendors and products to determine those that best meet the intent of this essential information management software. This brand new valueindex will help IT...Read more

Ventana Research Releases Fast, Clean Close Benchmark Research and Education Services

SAN RAMON, CA, March 20, 2012 – Ventana Research has released its newest benchmark research, “Trends in Developing the Fast, Clean Close: Refining Financial Processes and Systems for Best Execution.” Completing the accounting cycle quickly and accurately is essential for any finance...Read more

Ventana Research Launches Product Information Management Benchmark Research

  San Ramon, Calif. – March 13, 2012 – Ventana Research is set to begin new benchmark research on the current state and maturity of product information management. As products are added to retail and distributor networks and to catalogs and also web and mobile commerce sites, additional...Read more

Ventana Research Launches Business Planning Benchmark Research

  San Ramon, Calif. – March 8, 2012 – Ventana Research is set to begin new benchmark research on the current state and maturity of business planning. Planning is an essential part of all organizations. Especially in challenging economic environments, planning can make a big difference in...Read more

Ventana Research Releases Predictive Analytics Benchmark Research and Education

  San Ramon, Calif. – March 7, 2012 – New benchmark research from Ventana Research, “Predictive Analytics: Improving Performance by Making the Future More Visible,” finds that in organizations that have deployed predictive analytics, over two-thirds are satisfied (45 percent) or very satisfied...Read more

Ventana Research Launches Aggressive Research and Educational Agenda for 2012

  SAN RAMON, CA, February 24, 2011 – Ventana Research has delivered its research and educational agenda for 2012.  The firm is set to cover the dramatically changing technology revolution for business and IT, while helping businesses utilize every investment and resource as effectively as...Read more

Ventana Research Releases Benchmark Research Education on Customer Relationship Maturity

  San Ramon, Calif. – February 23, 2012 – Ventana Research has released its latest Benchmark Research, “In Pursuit of Excellent Customer Relationships: Achieving maturity in managing the customer experience,” assessing the maturity of organizations’ ability to manage customer...Read more

Ventana Research at MicroStrategy World

  San Ramon, Calif. – January 23, 2012 – Ventana Research is not just in attendance at this week’s MicroStrategy World, January 23-26 in Miami, but also exhibiting to help educate buyers on a variety of issues ranging from trends like Big Data, Business Analytics, Cloud Computing,...Read more

Ventana Research Releases Business Analytics in Technology Sector Benchmark Research and Education

  San Ramon, Calif. – February 16, 2012 – New benchmark research from Ventana Research finds that just 15 percent of technology businesses have the highest Innovative level of maturity in their use of analytics, despite being part of the industry that has the more direct knowledge of the...Read more

Ventana Research Releases New Benchmark Research on Big Data

  San Ramon, Calif. – January 19, 2012 – Ventana Research has released its latest Benchmark Research, The Challenge of Big Data, concerning the management of large-scale data management and processing. Organizations of all sizes and from across all industries have found themselves being...Read more

Ventana Research and KDnuggets Announce Industry Education and Research Partnership

  San Ramon, Calif. – January 18, 2012 – Ventana Research, the leading business technology research and advisory services firm providing advice and research to business and IT professionals, has established a research and education partnership with KDnuggets, the data mining community’s top...Read more

Ventana Research Begins Customer Feedback Management Benchmark Research and Education Services

  SAN RAMON, CA, January 12, 2011 – Ventana Research is set to commence new benchmark research and provide education on customer feedback management. The most objective way of understanding the customer experience is by collecting and analyzing feedback. The output from such analysis...Read more

Ventana Research Releases Business Analytics in Government Benchmark Research and Education

  San Ramon, Calif. – January 11, 2012 – Ventana Research’s newest benchmark research and education, Business Analytics in Government, finds that stale, outdated, and inaccurate data plague government efforts in use of analytics. This in-depth benchmark research on business analytics, the...Read more

Ventana Research Launches Next-Generation Workforce Management Benchmark Research and Education Services

SAN RAMON, CA, January 10, 2011 – Ventana Research is set to commence new benchmark research and provide education on Next-Generation Workforce Management.Ventana Research finds traditional workforce management is evolving from just a time and attendance centered world to a new form of...Read more

Ventana Research Releases Benchmark Research on Sales Applications and Technology

  San Ramon, Calif. – January 6, 2012 – Ventana Research has released its latest Benchmark Research – Sales on the Cutting Edge – Improving the Business of Sales to Maximize Revenue. The research investigates sales, which is the line of business department and function, which is the...Read more

Ventana Research Veteran Alan S. Kay Promoted to SVP Research Management

  San Ramon, Calif. – January 5, 2012 – Ventana Research has promoted industry veteran Alan S. Kay to Senior Vice President of Research Management. Alan, who recently celebrated his sixth anniversary with Ventana Research, formerly served as Vice President of Research Management. In his...Read more

Ventana Research Finds Business Analytics in Telecommunications Progressively Advancing

  San Ramon, Calif. – December 20, 2011 – New benchmark research from Ventana Research finds that although telecommunications organizations are ahead of most other vertical industries in their use of analytics, many of these organizations still have opportunity for significant...Read more

Ventana Research Commences Customer Relationship Maturity Research

  SAN RAMON, CA, December 15, 2011 – Ventana Research is launching new benchmark research and education on Customer Relationship Maturity. While excellent customer interaction and service has traditionally been a hallmark of successful companies, today, an organization's success...Read more

Ventana Research 2011 Leadership Awards Recognize Success in Business and Technology

  San Ramon, Calif. – December 2, 2011 – Ventana Research has announced the results of the 6th annual 2011 Leadership Awards. The Leadership Awards recognize the technology vendors and their customers that have most effectively achieved success through using people, processes, information and...Read more

Ventana Research Unveils Contact Center in the Cloud Research

San Ramon, Calif. – November 30, 2011 – Ventana Research has released new research on the state of contact centers in the cloud. These cutting-edge business technology deployments provide customer interactions and service across the Internet.  This research details the level of adoption,...Read more

Ventana Research Announces New Benchmark Research and Education in Business Analytics for Insurance Industry

  San Ramon, Calif. – November 22, 2011 – New benchmark research from Ventana Research finds that while insurance companies are advancing in their ability to apply analytics, there is still significant room for improvement in their analytics processes and technology. Insurance companies, under...Read more

Ventana Research Delivers Benchmark Research and Education in Social Media and Recruiting

  San Ramon, Calif. – November 18, 2011 – New research from Ventana Research finds that social media is an essential part of organizations’ recruiting practices.  While many organizations realize the importance of social media in regard to recruiting and talent management, most...Read more

Ventana Research Finds Educational Sector In Need of Business Analytics Overhaul

  San Ramon, Calif. – October 31, 2011 – New benchmark research from Ventana Research finds that education organizations are making some progress in their use of business analytics, but spreadsheet use and inaccurate data, among other things, keep them from harnessing the full potential of...Read more

Ventana Research Announces New Benchmark Research and Education in Governance, Risk and Compliance

  San Ramon, Calif. – October 28, 2011 – Ventana Research is launching new governance, risk and compliance benchmark research to identify, explore and quantify the ways in which finance, line-of-business operations and IT departments in companies each approaches and executes its specific...Read more

Ventana Research Chief Research Officer Named Top Software Analyst in 2011 by Institute of Industry Analyst Relations

  San Ramon, Calif. – October 24, 2011 –The Institute of Industry Analyst Relations (IIAR) has named Mark Smith, CEO and Chief Research Officer at Ventana Research as its top 2011 Software Industry Analyst of the Year...Read more

Ventana Research Unveils State of Business Analytics for Consumer Goods Industry

  San Ramon, Calif. – October 19, 2011 – New benchmark research from Ventana Research finds that consumer goods businesses are beginning to mature their competencies in the key areas of people, processes and information and technology, but need more business attention to improve significantly....Read more

Ventana Research Announces Customer Service Agent Productivity Research

San Ramon, Calif. – October 14, 2011 – Research completed by Ventana Research shows that customer service executives and managers can optimize agents’ time by adopting new approaches and supporting systems that can quickly collect and analyze large volumes of data.   Contact center executives...Read more

Ventana Research Announces New Benchmark Research and Education in Information Management

  San Ramon, Calif. — October 12, 2011 — Ventana Research is launching new information management benchmark research to identify trends, market opportunities and organizational requirements associated with information management technologies and processes. The importance of information...Read more

Ventana Research Provides Human Resources Comprehensive Research-Based Guidance in Talent Management across Cloud and Mobile Computing

  San Ramon, Calif. – October 3, 2011 – Talent management has a lot of potential. It can deliver the ability to recruit and retain talent and make workers and managers work together effectively. Yet even the most sophisticated HR organizations haven’t filled the gaps in unifying the talent...Read more

Ventana Research Announces Retail Analytics Benchmark Research

  San Ramon, Calif. – September 30, 2011 – New benchmark research from Ventana Research finds retail organizations that take a focused approach to each element of their operations can support improvement in the key areas of people, processes, information and technology to optimize retailer...Read more

Ventana Research Announces New Benchmark Research and Education in Predictive Analytics

  San Ramon, Calif. — September 15, 2011 —The uncertainty of customer behavior and variability in availability and cost of goods and services along with the massive amount of under-utilized business data has peaked the business world’s interest in the use of predictive analytics. Organizations...Read more

Ventana Research Releases Healthcare Analytics Benchmark Research for Business Analytics

  San Ramon, Calif.- September 14, 2011 – Ever increasing regulatory requirements coupled with increasing pressure to deliver best patient care has caused the healthcare industry to rethink their approach to using business analytics. New benchmark research from Ventana Research finds that...Read more

Ventana Research Delivers New Cloud Computing Benchmark Research on the Dilemma of Disparate Business Data

  San Ramon, Calif.- September 13, 2011 – First of its kind benchmark research just completed from Ventana Research shows organizations are adopting cloud computing and cloud-based software at a rapid pace. The research show that nearly 20 percent of organizations are already using it and 40...Read more

Ventana Research Helps Companies Roll Out New Strategy for Mobile Business Computing

  San Ramon, Calif.- September 1, 2011 – Mobility computing technologies like smart phones and tablets are here to stay. What was emerging technology is now real technology with applications that operate on them and are taking their rightful place in the business world.  Mobility has...Read more

Ventana Research Provides Education for Clarity in the Contact Center Cloud Haze

  San Ramon, Calif.- August 31, 2011 –Contact Centers are facing a wave of new challenges. With social media and self-service channels becoming a common method of interacting with customers, the need to support a multi-channel customer contact center is now greater than ever. With that need...Read more

Ventana Research Provides Sales Comprehensive Research-Based Guidance in Cloud and Mobile Computing

  San Ramon, Calif.-  August 30, 2011 – Sales force automation has reached it’s potential. It can deliver the ability to automate the development of sales opportunities with related accounts, contacts and interaction, sufficient but not enough. With increasing pressures for sales to...Read more

Ventana Research Delivers Research for Business Analytics in Services Sector

  San Ramon, Calif.- August 10, 2011 – The pressure to deliver a great customer experience, deliver services efficiently and maximize profitability in the services sector has fueled the need for companies to harness and use data more wisely to remain agile and competitive. New benchmark...Read more

Ventana Research Delivers 2011 Total Compensation Management Benchmark Research

  San Ramon, Calif.- August 2, 2011 – Newly completed benchmark research from Ventana Research shows organizations are paying more attention to managing the effectiveness of their workforce through total compensation management. The new research, which builds on the industry’s first benchmark...Read more

New Global Research Will Help Finance Uncover Improved Methods to Closing the Books and Reporting

  San Ramon, Calif. — July 28, 2011 — Finance executives are always looking for ways to close their books faster. Completing the accounting cycle quickly and accurately is a good indicator of efficiency in a finance organization. In most organizations, though, a complex set of issues impedes...Read more

Ventana Research Delivers Research for Business Analytics in Banking and Financial Services Sector

San Ramon, Calif.- July 26, 2011 – Continued fluctuation in the market coupled with ever changing regulatory requirements has caused explosive growth of information in the banking and financial services industry. New benchmark research from Ventana Research finds that companies that turn to focused...Read more

New Benchmark Research Will Examine Use of Social Media to Identify and Source Talent

  San Ramon, Calif. — July 20, 2011 — In the face of the mainstreaming of social media, companies have begun to explore the use of these channels as a way to access pools of talent. LinkedIn and Facebook alone have a combined estimated membership of more than 800 million users, and the social...Read more

Ventana Research Announces New Benchmark Research on Cutting-Edge Sales Processes and Technology

San Ramon, Calif. — July 15, 2011 — Organizations that manage sales are facing intensified pressure to find new ways to streamline the revenue pipeline and processes associated with it. Ventana Research is launching new benchmark research to help. This newest research from the leading business...Read more

New Research from Ventana Research Shows Comprehensive Analytics is Key for Manufacturing Companies

  San Ramon, Calif.- July 14, 2011 – To stay competitive, manufacturing companies have sharpened their use of analytics to help them harness today’s torrents of information, new benchmark research from Ventana Research finds. The research for the first time quantifies the extent to which...Read more

Ventana Research Announces the 2011 Business and Technology Leadership Awards

  San Ramon, Calif. — July 08, 2011 — Ventana Research today is announcing that the 2011 Leadership Awards are open for submissions. These prestigious annual awards recognize organizations and individuals that have achieved notable success in business. These fifth annual Leadership Awards once...Read more

Ventana Research Finds Hadoop Advancing Information Management

San Ramon, Calif.- June 29, 2011 – Newly conducted benchmark research from Ventana Research shows organizations are recognizing that addressing big data needs requires new approaches to data and information management. New processes and new technologies have begun to take hold, as have the...Read more

New Research from Ventana Research Identifies Importance of Analytics for Small and Midsized Businesses

  San Ramon, Calif.- June 28, 2011 – To maintain and improve their market competitiveness, small and midsized businesses are turning to focused analytics that help them manage today’s vastly greater information flows, operate more efficiently and make better decisions, new benchmark research...Read more

Ventana Research and HRmarketer.com Announce Industry Partnership

  San Ramon, Calif. – June 23, 2011 – Ventana Research, Inc., the leading business technology research and advisory services firm providing advice and research to the human capital management market, has established a research and education partnership with HRmarketer.com, the nation’s most...Read more

Ventana Research Unveils Research Report on State of Contact Center Technology

  PLEASANTON, Calif.- March 11, 2011 - Contact centers are in desperate need of technology transformation to meet the demands of their customers and agents, according to the largest benchmark research ever done on the state of the contact centers worldwide.  This landmark research from...Read more

Ventana Research Presents the 2011 Value Index for Customer Experience Management Focused on Customer Feedback Management

  PLEASANTON, Calif. - March 9, 2011 - Ventana Research today released its 2011 Value Index for Customer Experience Management: Customer Feedback Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides...Read more

Ventana Research Ranks Contact Center Agent Desktop Software in the 2011 Value Index for Customer Experience Management

PLEASANTON, Calif. - February 28, 2011 - Ventana Research today released its 2011 Value Index for Customer Experience Management: Agent Desktop, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will...Read more

Ventana Research Unveils Largest Research Ever Conducted on Business Analytics

  PLEASANTON, Calif.- February 25th, 2011 - The largest benchmark research ever done on business analytics establishes for the first time that analytics has become the new engine for business competitiveness and profitability. This landmark research from Ventana Research, which involved input...Read more

Marketing Analytics On the Rise, New Research From Ventana Research Finds

  PLEASANTON, Calif.- February 23, 2011 - Marketing organizations value improved analytics and metrics, viewing them as a way to drive revenue growth and improve the flow of qualified marketing leads for sales, new benchmark research from Ventana Research shows. The vast majority of marketing...Read more

Ventana Research Finds Sales Organizations Need Analytics Retrofit

  PLEASANTON, Calif.- February 18th, 2011 - Sales organizations see improving analytics as a way to drive increased revenue, new benchmark research from Ventana Research indicates. They also value improvement in sales-related analytics as a way to manage the sales pipeline and forecast process...Read more

2011 Value Index for Total Compensation Management Released by Ventana Research

  PLEASANTON, Calif. - February 8, 2011 - Ventana Research today released its 2011 Value Index for Total Compensation Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable...Read more

Ventana Research Unveils the 2011 Value Index for Sales Performance Management

  PLEASANTON, Calif. - January 18, 2011 - Ventana Research today released its 2011 Value Index for Sales Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable...Read more

Ventana Research Unveils the 2011 Value Index for Product Information Management

  PLEASANTON, Calif. - January 10, 2011 - Ventana Research today released its 2011 Value Index for Product Information Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable...Read more

Ventana Research Identifies Challenges in Product and Supply Chain Analytics

  PLEASANTON, Calif.- January 5th, 2011 - Most product and supply chain organizations see room for improvement across the range of the analytics they use, according to new benchmark research released today by Ventana Research. While an array of product and supply chain analytics are used by...Read more

Ventana Research Launches Business and Research Leadership Blogs

  Pleasanton, Calif., December 3, 2010 - Ventana Research announced today that it has launched a new venue at which its business and research leadership team will provide analysis and perspective on business and industry trends and technology. With this step the company, the foremost source of...Read more

Ventana Research Finds Business Opportunity for Customer Analytics

  PLEASANTON, Calif.- November 30, 2010 -New benchmark research released today by Ventana Research indicates that while an array of customer analytics are used by organizations, most focus on cost containment rather than bottom-line business issues, limiting the maturity of business use of...Read more

Ventana Research Unveils the 2010 Value Index for Financial Performance Management

  PLEASANTON, Calif. - November 16, 2010 - Ventana Research today released its 2010 Value Index for Financial Performance Management, the latest in a new category of quantified, research-based Indexes on technology vendors and products. This new Value Index provides guidance that will enable...Read more

Ventana Research 2010 Leadership Awards Recognize Success

  PLEASANTON, Calif. - November 10, 2010 - Ventana Research today is announcing the Leaders in the 2010 Leadership Awards, recognizing those organizations that have most effectively achieved success through using people, processes, information and technology and applying best practices within...Read more

Ventana Research Advises Organizations to Overcome Workforce Analytics Obstacles

  PLEASANTON, Calif.- Sept. 21st, 2010 -New benchmark research released today by Ventana Research indicates that workforce analytics can help maximize an organization's return on its labor investment and ensure that it retains talent to reach peak business performance. However, businesses are...Read more

Ventana Research Finds Demand for Timely Contact Center Analytics

PLEASANTON, Calif.- Sept. 9th, 2010 -New benchmark research released today by Ventana Research indicates that organizations are aware of the potential for extending the application of analytics to customer satisfaction and other business-related measures, but have a ways to go in developing...Read more

Ventana Research Finds Demand for Timely Finance Analytics

  PLEASANTON, Calif.- Aug. 30, 2010 - The scope of both the data and the technology that finance departments have to work with has expanded considerably, and new benchmark research released today by Ventana Research indicates that organizations are aware of the potential for providing...Read more

Ventana Research Finds Demand in New Market for Information Applications

  PLEASANTON, Calif.- June 17, 2010 - Information is the fuel that powers today's businesses, and new benchmark research released today by Ventana Research indicates that organizations are aware of the challenge of managing that information and are maturing in their ability to adopt platforms...Read more

Ventana Research Unveils The 2010 Value Index for Agent Performance Management

  PLEASANTON, Calif. - May 26, 2010 - Ventana Research today released its 2010 Value Index for Agent Performance Management, the latest in a new category of quantified, research-based Indexes. This new Value Index provides metrics that will enable organizations to ascertain the value to them...Read more

Ventana Research Finds Business Intelligence and Performance Management Not So Mature

  PLEASANTON, Calif.- May 14, 2010 - Despite the longstanding availability of enabling technologies, businesses today are still in the early stages of maturing their use of business intelligence and performance management, according to benchmark research findings announced today by Ventana...Read more

Ventana Research Leads the Transformation of the Analyst Industry

PLEASANTON, Calif.- April 7, 2010 - The market of industry analysts has grown over the decades to play a critical role in enabling organizations to evaluate, choose and deploy technology. Unfortunately, companies have found it increasingly cumbersome to engage analyst firms and are receiving advice...Read more

Ventana Research Launches Most Comprehensive Analytics Research in Industry

PLEASANTON, Calif.- April 7, 2010 - The market of industry analysts has grown over the decades to play a critical role in enabling organizations to evaluate, choose and deploy technology. Unfortunately, companies have found it increasingly cumbersome to engage analyst firms and are receiving advice...Read more

Ventana Research Introduces Innovative Service to Create Demand through Market Education on Technology

PLEASANTON, Calif.- March 11, 2010 - Because organizations today rely on trusted and objective education to determine how to apply technology to their business for a competitive advantage, Ventana Research has introduced a new market education service for technology providers. This new service...Read more

New Ventana Research Benchmark Finds Opportunity for Talent Management to Improve

PLEASANTON, Calif.- March 4, 2010 - Ventana Research today announced the findings of its benchmark research on Managing Performance to Motivate Talent. This research, the latest from the leading business technology research firm, is based on survey conducted between April through December of 2009...Read more

Ventana Research Introduces Best Practices Education in Data Governance

  PLEASANTON, Calif.- January 19, 2010 - Because organizations today rely on information in almost every aspect of business, information management is a necessity. Yet the complexity of managing data across legacy and modern applications and information systems can make this very difficult....Read more

Ventana Research 2009 Leadership Award Winners Announced

PLEASANTON, Calif. — December 17, 2009 — Ventana Research announced the winners of the 2009 Leadership Awards, recognizing those organizations that have most effectively delivered business success using people, process, information and technology best practices. The Leadership Awards recognize...Read more

New Research from Ventana Research Benchmarks Product Information Management

  PLEASANTON, Calif.- October 9, 2009 -Ventana Research today announced the findings of its benchmark research on Product Information Management. This research, the latest from the leading business technology research firm, is the most authoritative quantitative research yet produced assessing...Read more

New Research from Ventana Research Benchmarks Maturity of Data Governance

  PLEASANTON, Calif.- September 3, 2009 -Ventana Research today announced the findings of its benchmark research on Data Governance. This research, the latest from the leading business technology research firm, is the first quantitative research to assess the maturity and direction of this...Read more

Ventana Research Delivers Agent Performance Management Benchmark Research

PLEASANTON, Calif.- August 7, 2009 -Ventana Research today released the findings of its trailblazing benchmark research on Agent Performance Management (APM). This research from the leading business research firm is the first quantitative research to assess the maturity and direction of this...Read more

Ventana Research Unveils The 2009 Value Index for Total Compensation Management

PLEASANTON, Calif. - July 6, 2009 - Ventana Research today introduces its 2009 Value Index for Total Compensation Management, the fourth in a new category of quantified, research-based Indexes. This new Value Index provides research-based metrics that will enable organizations to ascertain the...Read more

Ventana Research Unveils The 2009 Value Index for Sales Performance Management

PLEASANTON, Calif. - June 26, 2009 - Ventana Research today introduces its 2009 Value Index for Sales Performance Management, the third of a new category of quantified, research-based Indexes. This new Value Index provides research-based metrics that will enable organizations to ascertain the value...Read more

Ventana Research Unveils The 2009 Value Index for Business Intelligence

  PLEASANTON, Calif. - June 19, 2009 - Ventana Research today introduces its 2009 Value Index for Business Intelligence, the second of a new category of quantified, research-based Indexes. This new Value Index provides research-based metrics that will enable organizations to ascertain the...Read more

Ventana Research Unveils The 2009 Value Index for Performance Management

  PLEASANTON, Calif. - June 8, 2009 - Ventana Research today introduces its 2009 Value Index for Performance Management, the first of a new category of quantified, research-based Indexes. This new Value Index provides research-based metrics that will enable organizations to ascertain the value...Read more

Ventana Research Releases New Research-Based Indexes with Authoritative Metrics To Guide Technology Buyers and Suppliers

  PLEASANTON, Calif.- June 05, 2009 - Ventana Research today introduces its Indexes, a new category of research that will help business and IT organizations cope with the challenge of evaluating vendors and their products along with assessing the maturity of an individual organization to the...Read more

Ventana Research Delivers Benchmark Research and Index on Integrated Business Planning

  PLEASANTON, Calif.- May 28, 2009 -Ventana Research today released the findings of its benchmark research on Integrated Business Planning (IBP), the first quantitative research to assess the maturity and direction of this emerging discipline for improved corporate planning. The research is...Read more

Ventana Research Delivers Benchmark Research on Operational Intelligence and CEP

  PLEASANTON, Calif.— March 12, 2009 —Ventana Research today released the findings of its benchmark research on Operational Intelligence and Complex Event Processing (CEP), the first research to benchmark the maturity and direction of the emerging business and IT use of events to guide...Read more

Ventana Research Delivers New Benchmark Research on IT Performance Management

  PLEASANTON, Calif.— January 6, 2009 —Ventana Research today released the findings of its benchmark research on IT Performance Management (ITPM), making it the first research company to benchmark the maturity and direction of ITPM. The research is significant because the ability to perform in...Read more

Ventana Research Introduces Best Practices Education in Fast Clean Close and Financial Consolidation

PLEASANTON, Calif.— December 19, 2008 — If it’s taking your company more than a week to close its books each month or quarter, you should start looking for ways to speed up the process. There are two main sources of value from a “Fast Clean Close” (one that achieves both speed and accuracy). One is...Read more

Ventana Research Introduces Best Practices Education in Workforce Analytics

  PLEASANTON, Calif.— December 16, 2008 — Organizations are now closely examining the methods to fully optimize the value of workforces by using analytics and information for which greater insight to reach business-related goals and objectives can be achieved. But what precisely are these...Read more

Ventana Research Introduces Best Practices Education in Financial Performance Management

  PLEASANTON, Calif.— December 10, 2008 — “Financial performance management” is commonly defined as the set of strategic and operational processes by which organizations manage finance-related goals and objectives and fulfill their business responsibility. But what precisely are these...Read more

Ventana Research 2008 Leadership Award Winners Announced

  Pleasanton, CA —October 3, 2008—Ventana Research today announced the winners of the 2008 Leadership Awards recognizing those organizations that have most successfully used information and technology best practices to advance business and IT management and improve their performance. The...Read more

Ventana Research Identifies Perils of Data Warehousing and Business Intelligence

  PLEASANTON, Calif.— September 17, 2008 —Despite the fact that organizations today depend on the information from business intelligence systems and data warehouses, new research from Ventana Research shows that less than one-fifth of businesses are fully mature in their deployment and use of...Read more

Ventana Research Finds Disconnect with Business Analytics for Decision-Making

  PLEASANTON, Calif.— September 2, 2008 —Businesses today depend on effective decision-making but the majority are not investing wisely in the people, processes and technology required to provide the information they need, according to newly released benchmark research from Ventana Research....Read more

Ventana Research Finds Business Needs Customer Experience Management

  PLEASANTON, Calif.— June 17, 2008 — Most businesses today have not advanced very far in how they manage their customers’ experiences with them, according to newly released benchmark research from Ventana Research. The new research, “Customer Experience Management: Improving the Consistency...Read more

Ventana Research Finds Lack of Sales Forecasting Detrimental to Success

  PLEASANTON, Calif.— May 20, 2008 — Ventana Research’s new benchmark research, “Sales Forecasting and Demand Planning: Requirements for Financial and Operational Performance” confirms that most businesses today are immature in their use of key processes and technology that manage performance....Read more

Ventana Research Finds Organizations Perfecting Sales Performance

  PLEASANTON, Calif.— May 2, 2008 —Ventana Research’s new benchmark research, “Sales Performance Management: Improving the Performance of Sales Organizations to Maximize Strategic Value” validates the emergence of sales performance management as a required software category of capabilities for...Read more

Ventana Research Finds Disturbing Total Compensation Management Situation

  PLEASANTON, Calif.— April 24, 2008 —Ventana Research’s new benchmark research, “Total Compensation Management: The Cornerstone of Talent and Workforce Performance Management” finds an unfortunate reality of today’s environment for compensation management and new plans are not balanced. The...Read more

Ventana Research Finds Planning & Budgeting Slowly Maturing

  PLEASANTON, Calif.— April 17, 2008 —Ventana Research’s new benchmark research, “Planning and Budgeting: Improving Effectiveness through Best Practices and Technology” confirms the advancement of planning and budgeting over the last four years. The research found organizations are well under...Read more

Ventana Research Finds Location Intelligence Advancing Business

  PLEASANTON, Calif.— April 10, 2008 —Ventana Research’s new benchmark research, “Location Intelligence: Geographic Context Spurs Innovation” confirms the demand and requirements for location intelligence in business that can help improve operational performance. Ventana Research believes...Read more

Ventana Research Finds Challenges and Opportunity in New Finance Benchmark

Companies have made considerable progress in addressing their financial and management needs, but still are a long way from providing the next level of information that can improve performance, according to Ventana Research’s new benchmark research, “Financial Performance for the 21st...Read more

Ventana Research Findings Confirm Love-Hate Relationship with Spreadsheets

SAN MATEO, Calif.—(BUSINESS WIRE)—December 11, 2007 —Ventana Research’s new benchmark research, “Requirements for 21st Century Spreadsheets: Uses and misuses of a critical business technology” confirms the widespread use of spreadsheets and details the problems they pose. Errors are common, even in...Read more

Ventana Research Establishes Research Benchmarks for Operational Business Intelligence Deployments

  SAN MATEO, Calif.—(BUSINESS WIRE)—December 10, 2007 —Ventana Research’s new benchmark research, “Operational BI – Assessing Market Trends and Use of Business Intelligence in Operations,” finds that usage of BI in Operations is growing, as are operational business user requirements to access...Read more

Ventana Research Announces Ventana Research Scorecard - 2007 BI and Performance Management Scorecard - Midyear Update

SAN MATEO, Calif.—(BUSINESS WIRE)—October 30, 2007—Ventana Research, the leading research and advisory services firm, announces the release of the Ventana Research Scorecard - 2007 Midyear BI and Performance Management Vendor and Product Scorecard, an assessment of technology capabilities to enable...Read more

2007 Leadership Award Winners Announced

SAN MATEO, Calif—(BusinessWire)—October 22, 2007—Ventana Research today announced the winners of the Ventana Research 2007 Performance Management Leadership Awards. The awards recognize organizations that have demonstrated leadership in orchestrating people, process, information and technology –...Read more

Vendor Consolidation Chaos Calls for New BI and Performance Management Strategy

  SAN MATEO, Calif.—(BUSINESS WIRE)—October 11, 2007 — The last year of vendor consolidation in the Business Intelligence (BI) and Performance Management industry involving, among others, Oracle (ORCL), SAP (SAP), Business Objects (BOBJ), Cognos (COGN) and Microsoft (MSFT) has elevated...Read more

Ventana Research Announces 2007 Performance Management Leadership Award Finalists

  SAN MATEO, Calif—(BusinessWire)—October 2, 2007—Ventana Research today announced the finalists of the Ventana Research 2007 Performance Management Leadership Awards. The awards recognize organizations that have demonstrated leadership in orchestrating people, process, information...Read more

Bad Product Information is Rampant, Groundbreaking New Product Information Management Research from Ventana Research Shows

  SAN MATEO, Calif.—(BUSINESS WIRE)—July 31, 2007 — Recent quantified research on Product Information Management reveals that product information is rapidly becoming a significant issue for companies, and that companies are looking to improve their product information management to resolve...Read more

Ventana Research Finds Widening Analytics Gap in Worksforce Performance Management

  SAN MATEO, Calif.—(BUSINESS WIRE)—May 25, 2007 — Ventana Research unveils results of a new research study, Workforce Performance Analytics and BI, and finds that most large organizations have not derived full value from their human capital due to lack of business intelligence (BI) technology...Read more

New Benchmark by Ventana Research Shows Customer Contact Centers Leaving Cash on the Table

  SAN MATEO, Calif.—(BUSINESS WIRE)—May 10, 2007 — Ventana Research rolls out new research that indicates big opportunities for cost savings, improved effectiveness and enhanced customer service are within reach for contact centers.  But the study, “Customer Interaction Technologies,”...Read more

Ventana Research Finds Untapped Market for Supply Chain Business Intelligence

  SAN MATEO, Calif.—(BUSINESS WIRE)—May 7, 2007 — Ventana Research’s new research study, “Supply Chain Business Intelligence – Adoption, Use and Practice” indicates that companies have yet to take advantage of business intelligence for the supply chain. The research also shows that lack of BI...Read more

Ventana Research Finds Midsize Finance Organizations Stifled by Lack of Technology Innovation

  SAN MATEO, Calif.—(BUSINESS WIRE)—May 2, 2007 — In a new research study “Finance and Innovation in Midsize Companies,” Ventana Research reveals that finance managers in midsize companies want their organization to go beyond bean counting to a more strategic role in management.  Use of...Read more

Ventana Research Finds Enterprise Search is New Frontier for Business Intelligence

  SAN MATEO, Calif.—(BUSINESS WIRE)—April 30, 2007 —Ventana Research’s new research study, “Business Intelligence and Search – Combining Technologies to Foster Better Business Decisions” indicates that as volumes of disparate content and data expand, users want the powerful punch of BI and...Read more

Ventana Research Announces 2007 Ventana Research Scorecard Results

SAN MATEO, Calif.—(BUSINESS WIRE)—January 16, 2007—Ventana Research, the leading research and advisory services firm, announces the release of the 2007 Ventana Research Scorecard 2007 - Performance Management Vendor and Product Scorecard, an assessment of technology capabilities to enable...Read more

Ventana Research Estimates Market for Spreadsheet Management to Reach $500 Million by 2011

  SAN MATEO, Calif.—(BUSINESS WIRE)—December 13, 2006—The emerging Spreadsheet Management software market will skyrocket over the next five years, increasing more than 33-fold to $500 million by 2011, according to Ventana Research’s just completed analysis of this new software category....Read more

Ventana Research Finds Plans for Information Management Increasing Dramatically and Significant Diversification of Technology Portfolios

  SAN MATEO, Calif.—(BUSINESS WIRE)—November 28, 2006—Ventana Research has completed landmark research on over 745 companies in Information Management that identifies the maturity, trends and direction of the industry.   “Our research found that organizations are striving towards more...Read more

Ventana Research Finds Use of Service-Oriented Architecture for Business Intelligence Will Grow Significantly Over the Next Year

  SAN MATEO, Calif.—(BUSINESS WIRE)—November 27, 2006—The majority of respondents of Ventana Research’s new study on Service-Oriented Architectures (SOA) for Business Intelligence (BI) said their companies plan to implement BI services within the next twelve months. Yet the number one cited...Read more

Finance Plays Pivotal Role in Success, New Research on Sales and Operations Planning Finds

  SAN MATEO, Calif.—(BUSINESS WIRE)—October 24, 2006— The companies reporting the largest gains in revenue, margin and customer satisfaction are those where top executives sponsor the process, new research on Sales and Operations Planning from Ventana Research reveals. “Previous studies have...Read more

Master Data Management Research Quantifies and Benchmarks Maturity

  SAN MATEO, Calif.—(BUSINESS WIRE)—October 4, 2006—New research on Master Data Management from Ventana Research reveals significant trends in MDM and the maturity of organizations adopting this process and technology. “This is groundbreaking research because it will serve as a guide to assess...Read more

Ventana Research's New Research Study Shows CIOs Are Sitting on a Gold Mine

SAN MATEO, Calif.—(BUSINESS WIRE)—September 11, 2006—A just-released research study – Unlocking the Value of IT - from Ventana Research confirms rigorous management of IT operations leads to more effective IT spending and revealed that companies that take this approach also have had the fastest...Read more

Ventana Research Announces Leadership Award Winners

  SAN MATEO, Calif—(BusinessWire)—June 14, 2006—Ventana Research, the leading Performance Management research and advisory services firm, announced the winners of the 2006 Performance Management Leadership Awards.  The awards were announced at Connections 2006 – Ventana Research’s...Read more

Ventana Research Launches Operational Intelligence Research Practice

  SAN MATEO, Calif--(BusinessWire)—June 13, 2006--Today, Ventana Research, the leading Performance Management research and advisory services firm, announced the expansion of its services to users and vendors with the launch of its newest research practice area operational intelligence. This...Read more

Ventana Research Announces 2006 Ventana Research Scorecard Results

  SAN MATEO, Calif.—(BUSINESS WIRE)—June 13, 2006—Ventana Research, the leading research and advisory services firm, announces the release of the 2006 Ventana Research Scorecard Performance Management Vendor and Product Scorecard, an assessment of over 15 vendors each covering products that...Read more

Companies Fail to Manage Performance Effectively, Ventana Research Finds

Connections 2006 will be led by Ventana Research analysts, media editors and business and IT executives from companies including Ameriprise, Deutsche Bank, Maxtor, TiVo and others.  They will offer insights into how to address the many strategic challenges facing senior executives in areas...Read more

Companies Underutilize ERP Systems, New Research Study from Ventana Research Shows

Failure to take advantage of systems’ capabilities costs companies money and blunts strategic effectiveness two or three, but that’s exactly what most of them are doing with their ERP systems without even realizing it,” observed Robert Kugel, who directs Ventana Research’s Financial Performance...Read more

New Research from Ventana Research Shows Significant Interest In and Adoption Of Open Source BI

  SAN MATEO, Calif.—(BUSINESS WIRE)—May 4, 2006—A new research report from Ventana Research reveals that market adoption of open source BI is higher than previously thought and current deployments have been successful. In addition, the vast majority of organizations reported value from...Read more

New Research from Ventana Research Reveals Inadequacy of Most Companies’ Scorecarding Tools

  The research study, “Performance Scorecards and Dashboards: A Performance Alignment Research Study,” was released April 5, 2006 by Ventana Research, the leading provider of Performance Management research and advisory services. The company will disclose the key findings of the research study...Read more

Ventana Research Unveils Research Results in Contact Center Performance Management Benchmark

SAN MATEO, Calif.—(BUSINESS WIRE)—March 30, 2006—Ventana Research, the leading provider of Performance Management research and advisory services, will unveil the results of the Evaluating Maturity in Contact Centers research study at a live, interactive webinar on Wednesday, April 12, 2006 at 9am...Read more

Ventana Research Webinar Unveils “Operational Business Intelligence Applications” Benchmark Results

  SAN MATEO, Calif.—(BUSINESS WIRE)—December 12, 2005—Ventana Research, the leading provider of Performance Management research and advisory services, will unveil the results of the Operational Business Intelligence Applications research study at a live, interactive webinar on Tuesday,...Read more

Ventana Research Announces 2005 Ventana Research Scorecard - Midyear Performance Management Vendor and Product Scorecard Results

  SAN MATEO, Calif.—(BUSINESS WIRE)—December 5, 2005—Ventana Research, the leading Performance Management research and advisory services firm, announces the mid-year release of the Ventana Research 2005 Performance Management Vendor and Product Scorecard, an assessment of over 30 vendors...Read more

Ventana Research Launches Supply Chain Research Practice

  SAN MATEO, Calif--(BusinessWire)--October 25, 2005--Today, Ventana Research, the leading Performance Management research and advisory services firm, announced the expansion of its services to users and vendors with the launch of its newest research practice area Supply Chain Performance...Read more

Ventana Research Finds Business Intelligence Exceeds Microsoft® Office as New Priority

  SAN MATEO, Calif.--(BUSINESS WIRE)—October 24, 2005—A recent research study by Ventana Research, the leading Performance Management research and advisory services firm, finds use of business intelligence (BI) systems to analyze data is expected to grow relative to the use of Microsoft®...Read more

Ventana Research Gains Momentum in Contact Center Performance Management

SAN MATEO, CA–September, 12, 2005–Ventana Research, the leading research and advisory services firm specializing in Performance Management – the methodology and process that align business and technology to improve performance – announces adoption and growth in its Contact Center Performance...Read more

Ventana Research Announces the 2005 Performance Management Vendor and Product Scorecard Results

  SAN MATEO, Calif.—(BUSINESS WIRE)—April 28, 2005—Ventana Research, the leading Performance Management research and advisory services firm, announces the release of its 2005 Performance Management Vendor and Product Scorecard, an assessment of over 30 vendors and 70 products.  The...Read more

Ventana Research Announces Webinar to Unveil “Financial Reporting and Consolidation” Research Study Results

SAN MATEO, Calif.—(BUSINESS WIRE)—April 21, 2005—Ventana Research, the leading provider of Performance Management research and advisory services, will unveil the results of the Financial Reporting and Consolidation research study at a webinar on May 4, 2005 at 9am Pacific.  The study results...Read more