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Many enterprises are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to a new series of research reports from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Many enterprises are turning to data intelligence solutions as the answer to data democratization, enabling the delivery of self-service access to data with guided discovery and natural language search, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
Enterprises are utilizing advanced software and artificial intelligence (AI)-driven tools to streamline compensation processes, enhance wage equity and personalize employee rewards, a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.
Enterprises are turning to the cloud to access the resources they need to execute their AI strategies, according to a new research report from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
