Market Perspectives

Employee Experience is Better with Workflows from ServiceNow

Posted by Ventana Research on May 17, 2022 5:00:00 AM

A productive and engaged workforce is fundamental to many successful enterprises/organizations. But the pandemic has created unique challenges to “business as usual” and has transformed the employee experience across nearly all aspects. This transformation is an opportunity for organizations to reinvent their workplace, especially in consideration of remote personnel who may be spread across all regions of the globe but still need to feel connected and work efficiently. One key to providing a positive and meaningful workplace environment is supporting high-value interactions between employee and employer. These can be seen across organizations’ workflows, for example, by enabling a unified and personalized employee experience using intelligent workflows for complex processes like onboarding, training, coaching and the employee lifecycle. Ventana Research has asserted by 2024, personalization capabilities in HCM systems will allow three-quarters of organizations to benefit from recommendations that make the employee experience more meaningful, satisfying and productive.

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Topics: Human Capital Management, Learning Management, Workforce Management, Talent Managment, Total Compensation Management, employee experience, Continuous Payroll

Quest for Skilled Talent is Achievable with TalentQuest

Posted by Ventana Research on Feb 10, 2022 4:00:00 AM

Talent management is a priority as organizations continue to face multiple disruptions because of the pandemic and business continuity issues related to the workforce. It has never been more important to get leaders up to speed and help them acquire the knowledge necessary for the organization to remain competitive and keep the workforce both compliant and engaged. Most talent management efforts are more functional rather than focused on the processes that ensure the desired engaged and skilled workforce. Yet, many organizations fail to realize that it’s the experience in learning that matters most, as articulated in our perspective on how to build organizational readiness. Increasing engagement for learning across the workforce is important to ensure effective skills and talent in the organization.

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Topics: Human Capital Management, Learning, Learning Management System, Talent Managment, employee experience