Over the past decade, workforce management has taken on aspects of workforce planning, assigning the right talent with the right skills to the right job at the right time and then managing the effectiveness of those employees in the tasks they’re assigned. As workforce management needs have increased along with cost pressures and global management complexities, effective workforce management software has grown in strategic importance as an operations tool that can be used to control labor costs, minimize risk, fulfill compliance obligations and improving workforce productivity. Out of necessity, workforce management software is evolving as the human resource management system (HRMS) becomes a system for talent management.

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