Ventana Research - Operational Performance Management

Members		Visitors

Management:

Business Research:

IT Research:

Operations Research:

Best Practices:

- Data Governance
- Workforce Analytics

Vendors:

Vendors by Name

Operational Performance Management

The practice of managing the effectiveness and value of operations by aligning people, processes, information and technology to a common set of goals and objectives.

Inside Track:

Over the past decade, investments in the development and deployment of scorecard, dashboard and performance alert applications have yielded dividends by making it easier for executives, managers and employees to get useful information on performance results. But our research finds that most users believe some or much of their data is out of date. Such a failing undercuts the whole point of these technologies, which is to notify users quickly of performance issues, empower them and guide them to take immediate action. Ventana Research recommends that both managers and users regularly assess the timeliness of data used in scorecard and dashboard measures.

Research and Education News:
Ventana Research Unveils The 2009 Value Index for Performance Management

Investing in Better Sales Forecasting

Ventana Research Introduces Best Practices Education in Workforce Analytics

Improve BI and Performance Management on Oracle & SAP

Educational Events:

Highlighted Webinar Replay:
Sales Performance Management
Improving Operations and Performance of Sales Organizations to Maximize Strategic Value

Media Channels:

Leadership Award Winners:

LAW2011

Chief Operational Officer :

Clients:

Services:

Our education, workshops, assessments and advisory services help organizations align people, process and technologies essential for Performance Management success. > Learn more!

Benchmark Research:

Customer Experience Management
Improving the Consistency and Quality of Interactions

Sales Forecast & Demand Planning
Requirements for Forecasting and Planning

Sales Performance Management
Establishing Maturity of Sales Performance

Location Intelligence
Examining use Location Intelligence Software for Business

Sales and Operations Planning
Examining The Maturity of Sales and Operations Planning

Performance Scorecards and Dashboards
Examining the Use of Scorecards and Dashboards

Operational Performance Management
Adoption and Maturity for Operational Performance

Resources:

Benchmark Webinar Replay:
Customer Experience Management
Improving the Consistency and Quality of Interactions

Sales Forecasting and Demand Planning
Requirements for Financial and Operational Performance

Sales Performance Management
Improving Operations and Performance of Sales Organizations to Maximize Strategic Value

Innovating Business with Location Intelligence
Benchmark Research findings on Location Intelligence

Operational Business Intelligence Trends
Examining Trends in Operational BI

Performance Scorecards and Dashboards
Examining the Use of Scorecards and Dashboards

Industry Webinar Replay:

Resource Kits:

White Papers:
Investing in Better Sales Forecasting Research Identifies Challenges and Opportunities for Optimizing Revenue Performance

Improving Management Effectiveness in Midsize Companies
Better Performance Management Is Within Reach

The Time for Performance Management Is Now, Not Later
It’s dangerous to delay efforts to improve performance

Aligning Business and IT to Improve Performance on SAP
Making BI and performance management work requires agreement from all stakeholders

The Right View of Performance Management
Reasonable scope, incremental change and dashboards provide tangible benefits

Articles:

Managing Supply Chains for Effectiveness
Business Finance Magazine - February 2009

Quick Fixes for Your Spreadsheet Snags
Business Finance Magazine - November 2008

Sales and Operations Planning: Making BPM Work
Business Performance Management – March 2008

Books:
Performance: Creating the Performance-Driven Organization

Vendors in this category:

ActiveStrategy - Covered
Business Objects - Covered
Cognos - Covered
Corporater - Dropped in 2010
Host Analytics - Covered
Maxager - Covered
Infor - Covered
Oracle - Covered
QPR Software - Covered
SAP - Covered
SAS - Assessing

Business Process Management
BP Logix - Assessing
IBM - Covered
IDS Scheer - Covered
Intalio - Covered
IBM Lombardi Software - Covered
Microsoft - Covered
Oracle - Covered
SAP - Covered
Savvion - Covered
Vitria - Covered

CPG & Retail Focused:
Invatron Systems - Covered
IRI - Covered
The Nielsen Company - Covered

* Vendors Dropped in 2009