About the Benchmark
Product and Service Analytics

Ventana Research has completed research to benchmark organizations' use of product and supply chain analytics. The research assessed organizational  maturity by examining the adequacy of people, process, information and technology competencies required to make the most effective and efficient use of analytics. The findings offer significant new insights into how analytics and the measures and metrics they provide are used to manage products and services and the supply chain that produces them.

The research confirms that metrics and key indicators are important, and are used most often to evaluate cost- and budget-related factors. And they show that analytics processes are not very effective in most organizations: Nearly two-thirds said it is very important to make it simpler to provide analytics and metrics, and half said they can significantly improve their use of them. In addition, half are not satisfied with the process currently used to create analytics, and only one-third are satisfied with the technology used for that purpose.

For more information on how to benchmark your organization's maturity and competency in people, process, information and technology using our research or how to use the Value Index, please contact sales@ventanaresearch.com.

Not sure where to start? Leverage our research to gain education on best practices and make immediate improvement:

•    Download the  executive summary  to learn more about this research.
•    Listen to the  webinar  to gain a better understanding of how it can help you.
•    Access our full range of education and fact-based research through  Ventana On-Demand .
•    Determine how to improve your people, process, information and technology efforts.
•     Contact us  to learn how to benchmark your organization’s maturity and competency.

Members of the media who are looking for further information should contact marketing@ventanaresearch.com 



 

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