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        Ventana Research Press Releases

        Ventana Research, now part of ISG, the leading technology research and advisory services firm is advancing its market efforts and commitment to the growth of ISG with its subject matter experts. In this regard, Ventana Research announces the hiring of Matthew Brown as Director of Research of Human Capital Management (HCM). Matthew joins the analyst team and will be reporting to Robert Kugel, CFA, Executive Director of Business Research.

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        Topics: HCM, Human Capital Management, Market Research, Learning Management, HR, IT, Talent Management, Technology, Workforce Management, Business, Payroll Management, Total Compensation Management, employee experience, ISG

        Ventana Research today released its 2022 Value Index on Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 13 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...

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        Topics: HCM, Human Capital Management, Employee Engagement, WFM, Value Index, Workforce Management, Business, employee experience, software evaluation

        Ventana Research today released its 2022 Value Index on Agent Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses 18 vendors’ products using our Ventana Research methodology and blueprint, evaluating software in seven key categories that are weighted to reflect buyers’ needs based on our expertise and research. The Value Index is designed to ensure that it provides objective research and guidance to organizations looking to...

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        Topics: Customer Experience, Customer & Contact Center, Workforce Performance, Call Center, Contact Center, Technology Vendors, Value Index, Workforce Management, Business, agent engagement, Workforce Optimization, agent management

        Ventana Research today released its 2019 Value Index for Workforce Management, a quantified, research-based index evaluating technology providers and products. This Value Index assesses product adequacy based on the functional requirements and capabilities of our workforce management blueprint, which reflects what every RFI/RFP should include in an evaluation. The Workforce Management blueprint includes forecasting and scheduling, absence management, activity and task management, time and...

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        Topics: HCM, Human Capital Management, Human Resources Management, Collaboration, Workforce Performance, HR, Time & Attendance, Workforce Analytics, Workforce Management, Workforce Planning, Workforce Solutions, Payroll Management, collaboration for business

        Ventana Research today launched its newest market research study, designed to examine the current state and future of payroll management. This research will remedy the lack of adequate empirical information on the deployment and use of payroll management processes and systems and will produce insights on how to meaningfully advance payroll operations.

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        Topics: HCM, Human Capital Management, Human Resources Management, WFM, HR, HRMS, Workforce Management, HRIS, Payroll Management, Payroll Optimization

        Ventana Research today launched its newest market research study, designed to re-examine how organizations are advancing workforce management and embracing talent management practices when planning, deploying, tracking and managing segments of their workforce.

        Forward-thinking organizations strive to consistently deliver positive business outcomes, and today that requires systems to support this goal. Modern workforce management software platforms are no longer solely tactical and...

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        Topics: HCM, Human Capital Management, Human Resources Management, HR, HRMS, Workforce Management, HRIS

        Ventana Research today released its latest benchmark research, The State of Workforce Management. Historically workforce management has been centered on scheduling, tracking time and attendance, absence and leave management. Today, as workforces become younger, more diverse and more globally dispersed, workforce management is being transformed. Employers must adapt how they schedule workers for shifts and manage them to address their demands for the flexibility they want to accommodate today’s...

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        Topics: HCM, Human Capital Management, Workforce Management

        Bend, OR January 24, 2017 - Ventana Research today released its 2017 Value Index for Workforce Management, the only quantified, research-based index evaluating technology vendors and products. The Workforce Management Value Index assesses software for workforce processes that support the role of executives and management, workers, managers, administrators, and IT professionals for serving workforce processes including absence, scheduling, task management, time and attendance, timeclock support,...

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        Topics: HCM, Human Capital Management, Human Resources Management, HR, Workforce Management

        Ventana Research today launched its latest market research study, designed to examine how organizations’ are advancing workforce management and the ways in which they are embracing talent management practices to effectively recruit, engage and retain workers.

        As workforces become younger, more diverse and more globally situated, workforce management is being transformed. Employers are finding they must adapt how they schedule workers for shifts and accommodate their demands for the flexibility...

        Read More

        Topics: Human Capital Management, Workforce Management

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