Ventana Research is the first research company to benchmark the maturity and direction of IT performance management that is critical for IT organizations to understand and optimize their processes to specific objectives and business goals. IT needs reliable information about how their individual and portfolio of networks, projects, resources, services and systems are performing in order to analyze and tune their performance. The benchmark found three quarters of organizations see increasing IT effectiveness for business processes as top benefit of investments but the methods currently being used to assimilate data for this benefit is accomplished through disparate files and spreadsheets (43%) for this need indicate the lack of the basic business intelligence for IT.

The new benchmark research from Ventana Research, “Realizing Successful IT Performance Management,” finds that IT organizations are not prepared for addressing the pressure to govern and improve their IT operations effectively though the majority of organizations understand the importance of it. The research found that IT places the financial and resource constraints as top factors impacting their ability to make improvements.
Join Mark Smith, CEO & EVP of Research at Ventana Research as he investigates the research findings and help you to understand how innovative IT organizations have advanced their efforts while others at tactical level of maturity are still plagued with lack of skills and tools for improvement.
These are key points to be discussed in the webinar:
 
• Benefits and value of investing into IT performance management
• Top priorities for improvements across IT networks, projects, services and assets
• The role of technologies for improving IT processes and effectiveness
•  Why IT needs information from systems to determine best place for investment.

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