Ventana Research has completed benchmark research to assess the state and maturity of accessibility to information and identify the desired elements of a comprehensive approach to assembling and deploying information applications. It explored what business users, managers and executives believe is needed and what IT needs to support it. The research examined the importance to of factors such as usability, manageability, reliability, functionality, adaptability, supplier validation, the business case for return on investment (ROI) and the total cost of ownership (TCO).
We assessed how organizations are using and advancing the use of information as part of consumer, customer and enterprise related information needs. This research helps executives and managers to better understand how to improve their efforts with specific knowledge on best and worst practices. Ventana Research believes that with proper planning and execution, companies that deploy information applications can achieve not just a competitive advantage but become more effective in their operations.
Learn More About New Research Category - Information Applications.
For more information on how to benchmark your organization's maturity and competency in people, process, information and technology using our research or how to use the Value Index, please contact email@example.com.
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